Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

Service tech came on time. Was friendly. Put the part in before letting us know the cost of the…read morepart an igniter then showed us the charge of the part. 600.00 He said he could take the part out and replace it with the old one basically if we didn't like the price. The tech lied to his company on the invoice telling them he notified us of the price before he installed it and we approved it..not true. That is not true. I would have sent him on his way by telling him to take out his igniter and put back my. The same part at the highest price is 54.00.

Brian was quick to respond and completed the install just a few days later. Their pricing was very…read morecompetitive.

Love the system we received. but a little damage to the siding…read more He was quick and efficient for installation.

Brian from Mills came out today and our system was up and running in less than an hour! He…read moreadjusted our gas pressure and something with the flame. Then cleaned the system and rewired our thermostat. After another company came out and said our HVAC needed our vents cleaned and we did that: still nothing. Wish I knew how good Mills was before wasting time and MONEY with Mountain Heating and Cooling.

We got quotes from other Mini-split installers, but Mills Northwest was most accomodating and had…read morethe best prices. They got the installation done quickly and efficiently. The guys were friendly and easy to work with. Even the county inspector was impressed with the quality of their work and said so to me. In short, they were terrific and my wife still says that we made a great choice by selecting them over the competition.

Mike & his roofing crew are some of the hardest working guys I know. They worked on my 1920's…read morehouse complex roof and did an excellent job. Great job with clean up too. I'll use them again. I can't speak as highly about the furnace dept however. I used them a few yrs back & was very happy. But this time around, I had the furnace cleaned & serviced (as it was old) to the tune of $160. Kept smelling something gassy, called the gas company (3 hrs after the service), they red tagged it & turned it off. Said I could have been killed in my sleep as the exhaust was being blown thru the vents. When I called the office, the manager listened but offered no solution or reimbursement of the service call. Guess the $160 is worth more than the $3000 sale on the new furnace. So a BIG yes on the roofing dept & a BIG NO for the heating dept. from me.

We used this company before and was happy with the service, however now 2+years later they are not!…read more We had an issue with cold air leaking around the system they installed. We asked them to come out to look and fix if need be. The technician came out but not able to "fit" (their words not mine) and could not fix the problem. They told us we had to call another company to come fix the issue. To add insult to injury we were charged $175 for this "service". We called the office to question and the lady was so rude, didn't care about this issue, and was nasty. I will pay for this non service, however I will never use this company again, and when recommending when asked will turn away ANY and ALL to from this company.

Heater stopped working just in time for cold weather to set in. Called Advanced Energy and they…read morehad 2 service guys out the next afternoon. They quickly diagnosed the problem, fixed it on the spot and checked the complete system. Could not be happier with this company and will definitely be looking at them when it's time to upgrade.

My elderly sister was taken advantage of by Advanced Energy…read more She left $450 cash an envelope for a $430 service call. They took the full $450 and did not leave the $20 change. They did not leave an invoice or receipt. Worse, her heat pump was under warranty, but they still charged her for the part. This is exactly the kind of thing that makes people distrust service companies. An elderly customer should not have to worry about being overcharged, having cash kept, or being billed for warranty parts. I would not recommend Advanced Energy

Absolutely incredible company, the owner Israel is so kind and extremely efficient!!…read more I requested an estimate on Monday & the job was scheduled for Wednesday. (Today!! They are just finishing up!) Talk about quick turnaround & exceptional communication. I had numerous areas around my home pressure washed and these gentlemen truly did a fantastic job!! They worked SO HARD & it is clear that they take pride in their work. I 10000% recommended this company and I will be referring everyone I know who needs pressure washing done. Their prices cannot be beat, I am so grateful!!

I appreciate attention to detail. Israel and Thomas provided a thorough and meticulous cleaning of…read moreour entire heating duct system (for a ~3500 sq. ft home). We are very pleased with the services they provided and have no hesitation referring them to friends, neighbors, or family. An added plus is that they are both veterans for whom I respect their time in service! A fair price for a thorough job. Thanks, guys!

What a great experience! Started with the initial phone call, so nice! Everything was explained…read moreclearly and had follow up texts and emails and personal call the day of service. My dryer vent was cleaned in less than 20 minutes. Both technicians were great, Dausaun and Quentin, thank you for your great service and kindness. Much appreciated and will look to refer you guys in the future!!

UPDATING TO FIVE STARS because Brett and Quintan came today and were AWESOME. They not only fixed…read morethe issues I originally posted with a 3* review, but also revisited what we had discussed back in March - fixed it, and found something new going on that we will fix soon. VERY happy now. Prior review: We hired Capitol Duct because they were the only company we called that used a scope (camera) to examine the ducts before cleaning. We should have gotten the ducts cleaned before installing an in-duct booster fan, but we didn't think of it, so we needed the cleaners to be extra careful with their rotating brushes in that area. They came out 3-2-26. [I deleted the rest of my review, but the photos can' be deleted - they show dirt that showed up on our filter 2 months later. Capitol Duct came out again right away and took care of everything. NOTE to others - if something goes wrong, call them before posting a bad review.]

Don't look anywhere else for your hvac needs. Guy is extremely knowledgeable and professional. He…read moretakes a huge amount of pride in the service he offers and worked to educate me on getting the most out of my furnace and mini split. Getting an appointment was easy and everything was on time. Choose a local small business in Hales, you won't be disappointed.

Amazing, Guy is the best! They are quick, responsive, kind and honest! I had a few quotes and these…read moreguys were by far the best price. I have sent a lot of friends and family to them, and all have been very pleased as well. We are at almost two years into having our mini-split and it has been life changing! Thank you Hales!!