First time at Devan Acura and I can state that I have been VERY satisfied. They did a diagnosis on…read moremy car, gave me an honest estimate, encountered an issue and immediately came to me explained it would take longer to fix, told me that the original estimate would be respected and they set me off with a courtesy car immediately. Hope I will not have any car issues going forward but if I do and for the future maintenance work, I now have my favorite dealer to go to! Thanks to the Team at Devan

I don't have any pictures to share as it would just be a picture of my new truck…read more The service here is amazing they provide me the utmost care and are super kind each time A rental is provided to me for all services and they also wash the car each time I go for pick up I cannot recommend these guys enough This is a family owned long time dealership that makes everyone feel like extended family

I had an outstanding experience with Rallye Acura Service from start to finish. Jeorgio was…read moreprofessional, efficient, and genuinely cared about making sure everything was done right. He took the time to clearly explain all the issues and my concerns, which I really appreciated. I previously had my car serviced at Paragon and Acura of Brooklyn, this location is by far my favorite! It's not easy to find a place you can fully trust with your vehicle, but this team truly delivers exceptional service. I would highly recommend them to anyone looking for reliable, honest, and high-quality car maintenance.

We leased a new 2026 RDX and I was lucky enough to work with Jonathan Mercedes, one of the Sales…read moreManagers. He was able to put me in the car I wanted at a BETTER THAN EXPECTED price, with literally next day delivery. I know this sounds too good to be true but it is. Jonathan and I transacted business via text, email, and phone and all I had to do was show up and drive away. REALLY. I cannot recommend this dealership enough if you are in the market for an Acura. Jonathan made me feel like my satisfaction with my purchase was more important than their profits (whether it is true or not! LOL). I HIGHLY recommend this dealership and if you can, ask for Jonathan.

I wasn't impressed with the Service department. Sal never called me back and the appointment…read morecashier told me he would. I had a last minute appointment in White Plains that day. All about the money! I recommend going to other Acura dealerships, since the customer service doesn't seem like they care. Shame on you

From my initial phone call to my visit, the encounter was awesome. Matt, answered all my questions…read moreand took the time to explain all the process segments. I'm extremely impressed with the service.

Went to use them for a uhaul rental and they said the vehicle had a full tank of when in fact it…read morehad 3/4 of a tank. Owner refused to honor this and printed out paper stating that vehicle had a full tank of gas. He also printed that there was no damage to vehicle when sides where all scuffed. If this is how he handles uhaul rentals, I can not imagine how he does business work his transimission company. Buyer beware!!!!

I recently had a surprise transmission failure on my 05 GMC Yukon XL immediately after having a…read morepair of new tires installed elsewhere. When they were going to take it for a test drive, the transmission went right in the lot. I was to say the least, very worried about getting my truck fixed and the cost. I immediately called Trannyman and spoke with Mike. He said to bring the truck right down and they will take a look at it. Luckily, I was so able to drive it in forward, I lost the reverse and the drive was starting to hum as well. I got the truck to them just before closing on Monday 12/28. Mike and Lee were very nice and reassuring that it will get fixed and not to worry. They started on the repair Tuesday and I was able to get the truck back on Wednesday at 3. Talk about being fast, I never expected to have my truck back this fast. When I fit there, they showed me all the pasta that are replaced and explained everything to me that was done. I took it for a test ride, and it was like a brand new truck, running quiet and shifting very smoothly. Thank you Mike and Lee for making a major job seem simple and quick. You guys got the job done fast and for a price that was well worth it. Now I hope that I never have to see you again for another repair, just for fluid changes. ...haha! Your work is fabulous!

The best auto body shop I've been to on long island, the ladies at the front desk were very nice…read moreand helpful throughout the whole repair process; they fought for me when the at fault insurance would not pay for genuine parts. They truly value their customers and wouldn't even accept a tip after helping install a plate mount! The actual repair itself was just as if nothing happened!

I had my car adjusted by Chris. Quick, easy with no stress at all. The ladies at the front were so…read moresweet and helpful. Very good experience.

I would highly recommend G and B Collision! They were very professional from start to finish. Right…read moreafter my accident, my car was towed to the shop and they handled everything each step of the way. Making my experience, stress-free and simple. Everyone who works here is trustworthy and reliable. I am 100% satisfied with the outcome and the appearance of my vehicle after all the repairs were completed. Steve is amazing and very knowledgeable, thank you for your service. I will definitely use their business again!

Always professional work done. Reliable as well. The go the extra mile for their customersread more

I'll give you the bottom line. The car had a couple of minor issues which Less took care of. If…read morehe said he'd call back ..he called back. This is not like a new car experience. The car could have been cleaned first. But again the car runs great. Less did what he said he would do. I paid.. and they delivered a quality product at a fair price. Wat more could u want.....

NIGHTMARE EXPERIENCE DO NOT BUY FROM THIS DEALERSHIP…read moreDO NOT PURCHASE WARRANTY We bought a 2017 Tahoe from this place - dealt with Joe our salesman. The guy did nothing but lie - I even started recording the phone conversations and playing them back to show how crazy of a liar he was with us. The whole experience from the paperwork not being done right , the car not being ready or cleaned when we came to pick up, they don't even put gas in the tank! We had issues with car after ( AC didn't work, roof leaked, had to replace brake pads after they claimed to have just done them... Never returned our phone calls of course. We ended up having another dealership work on the car and said they are known for being scumbags. They tried to go though the extended warranty we purchased through capital motors and it was very limited in what they covered. For example, they covered the new AC condenser ( but wouldn't cover the freon to refill it). They only reimburse up to $100 per hour for the technicians time so you have to pay the difference in what the dealership charges per hour. If something isn't covered in the warranty - they won't cover the technicians time for that portion of the repair. When you are at the dealer, you will see them begging people to leave good reviews. Go back a couple months, they had like a 2 star rating. All the sudden they have 4.7. We are in the process of reporting them to the better business bureau. Hope my review can save others from dealing with this place. Honestly - shit happens and we bought a used car but this place is awful. so many other things I haven't even mentioned occurred. THEY ARE BAD

Needed to have front bumper replaced. A friend recommended I go to Merrick Collision and…read moreintroduced me to Joe. Joe was very professional and assured me he could easily get the parts I needed and quoted me a very reasonable price for the total repair. Joe and his team did an excellent job with the repairs and in a timely manner. It took less than two days from the time I dropped my car off on the way to work till the Joe called me to tell me the car was ready to be picked up. Should I need any body work done in the future, I will definitely use Merrick Collision and highly recommend to my friends Ira L

Excellent place to bring your car if it needs to be fixed and brought back to looking brand new!…read more The quality of work was exceptional and done in a timely manner. They kept me updated on the status with text updates so I wasn't kept wondering when I would receive my car back. They handled everything with insurance and the rental with friendly service! I 100% would recommend Merrick Collision to any of my friends and family, and I already have! Top notch service and work here!