I have had severe tinnitus for 39 years and lately hyperacusis and hearing loss. Dr Land did a…read morethorough evaluation. Then, she set me up with a hearing aid that helps with tinnitus and hearing loss. She counselled me how to cope with tinnitus, which has helped! She also advised me how to reduce the hyperacusis! I can go places again! Dr Land has been very informed about these disorders, patient and caring. I drove far to her offices, due to her expertise in these disorders. I highly recommend her!!

The Hearing and Tinnitis Center is a family run practice. They were on schedule and courteous…read more Couldn't ask for more.

I suffer from allergies all year round. Some days Zyrtec helps but it doesn't work equally amount…read moreof the time. Two weeks out of every month, I'm dying. I got allergy tested and decided to do allergy drops. It's costly because insurance doesn't cover but I will eat the cost if it means I can breathe better. Doctor Mullins saw me on my initial visit. It was pretty standard. No complaint. Korry did my allergy test and she communicated well. Walked me through every steps and gave me opportunity to stop if I was too much. And she also gave treatment options. I went with drops because I couldn't do the shots weekly. They are taking precautious during pandemic. Wait in your car when you arrive and call them. Somebody will come out, take your temperature and let you in Update. Everything was fine. What I don't understand is why they sent my Epi pen prescription to a mail order pharmacist instead of my pharmacist at cvs. I gave them all the info to my cvs already. I was not told it was a mail in prescription place either. Lack of communication could be better

Expensive and communication issues. Never answered my email through the patient portal.read more

It's difficult to get appointment to audiologist Try to…read moremake appointment for adjustment, earliest appt is 3 weeks away for any location

My husband went in to get new batteries for his hearing aids. Thanks to the sweet Tanya Garza he…read morewalked out with a new set of batteries! She he took the time to look up the warranty info on his and they were covered under warranty so he spent nothing.

Wonderful experience. Mr Harper and Isabela were both very professional and engaged. Took the time…read moreto explain each step to me. Answered all my questions. Would definitely return and recommend to family and friends.

What can I say without saying too much about myself personally? So I will say very little…read more The office staff are amazing, friendly and efficient yet thorough as they prep you to see the Doctor. Dr. Frank Theilen is the best ENT Doctor and Surgeon and it took going through 4 doctors and 2 surgeons before I rolled into his office. Years of experience, compassion, empathy, knowledge, and gifted surgeon are just a few word to describe his skills. I could go on but you get the picture. For any ENT needs, know you are in the right place. He is affiliated with Baylor, Scott, White so it's great that he is in the same network as many of my other doctors.

All staff caring and easy to understand. Thank you all. I liked the las colinas location. 20…read moremin. From my home.

I came here in August 2025 for a hearing test to determine if my hearing loss could be connected to…read moremy employment. Drs. Crawford and Washburn were extremely supportive, even with my being a new patient. The staff treated me professionally, and everyone had the "health care attitude" you want in a provider. Dr. Crawford administered my hearing test and really took the time to explain the process to me, as well as the results. I feel like she is new to being a doctor, but she did so well, I am sure she will have a brilliant career ahead of her.

I WOULD NEVER DO BUSINESS WITH THIS COMPANY. My sister-in-law purchased hearing aids from them a…read morebit back. She and her husband were pretty frustrated with the compay. When I was visiting, I found she couldn't sync one of her hearing aids to her phone. I called the business and they seem nice on the phone so I thought I'd give a try to see if they they could help. I told them we could only sync one of the two hearing aids and then went in to see if they could solve the situation. They told me it would be $40. This struck me as poor service for the very expensive product they provided but I decided it would be worth to make the hearing aids fully usefull. After 20 minutes they told me only one could be synced because she had lost one and replaced it (through the insurance she had paid for). They'd given her one that could not sync with the other. It strikes me that they had not fulfilled their contract at this point because they had not replaced the lost one with one that was as functional. In any case, though they had provided a faulty replacement product and couldn't help me they Informed me it was still their policy charge $40 for doing absolutely nothing to resolve problems with the faulty product they had provided.

I came here on 06.09.2024 for an audiology exam to help me with the filing of a VA claim. Dr…read more Kehrwald gave me an incredibly high and concerned level of care. In the best way possible, she comes off as a true caregiver rather than a more clinical physician. She and her office assistant, Jenkyns, were very helpful with the collection of my paperwork and exam results for my VA process. They both were quick and responsive with communication both before and after my appointment. I would readily go back to her for any ear-related issues.

They returned my hearing aids for new one. My complaint was with the original owner of Elite and…read morenot with Elizabeth. She went above and beyond to remedy my problems.

Personable friendly staff and doctor Easy access and…read moreparking. Not a huge practice making it easy to be seen on short notice.

You could not find a more professional, caring, experienced ENT and Audiology team than Dr. Moore…read moreand Tara Weinberg. Dr. Moore has a wonderful bedside manner, clearly explains any treatment or solution to my ear blockage issues, and I trust him implicitly, which is important when someone has a long pointy instrument poking around inside your ear! Tara has guided my 84 year old husband to some much-needed new hearing aids and their upgraded technology has resulted in an enormous improvement in what my husband can hear on a daily basis. We are very thankful to be patients of Dr. Moore and Tara, and cannot recommend them both highly enough. Roger & Alexandra.

Jerrica Tucker Au.D, office manager Charmain and technical staff are very nice and professional. I…read moreusually call the same day early morning for an afternoon appointment they're always willing to squeeze me in. This team is CAN DO attitude and with a smile. They always help make sure my hearing aids are well tuned and all components working properly. A couple of weeks ago I noticed my left hearing aid wasn't working properly Charmain had me bring in my aid right away no appointment needed, I got bad news that the unit had to go back to Oticon for repair Charmain made sure to expedite the unit via UPS I was kept informed of the status and was called a week later that it was ready. I didn't worry one second I know it will be resolved and I would be just fine Thank you so much for continuously providing executive level support!!! I recommend this audiologist office and staff to take care of you and your family

It took five doctors and two years to have an official diagnosis and talk of a treatment plan…read more Kristin was amazing and I just felt so at ease here. Definitely a 5/5, best place I've been to