I went to A1 Brows for the first time for eyebrow threading and I'm really happy with the results…read more It's a very small salon with only three work stations and two people working, but even without an appointment I was in and out in 15 minutes including wait time. I've had some bad experiences at other salons where my already thin, asymmetrical eyebrows were stripped to almost nothing in an attempt to make them match. However, this technician was very thorough and precise in her work and checked in with me more than once to make sure I was satisfied. The only con is that the salon chairs have no headrest, which is quite uncomfortable for your neck when you're lying nearly horizontal. My headscarf actually slipped off halfway through the threading because of the angle, but the technician very kindly grabbed me some bobby pins from nowhere and secured it in place so that she could finish without me being exposed. I really appreciated that. Efficient and good service. I'll be back again.

I got my eyebrows done by Titi and asked for a simple clean‑up. Instead, my brows were…read moreover‑threaded, made extremely thin, uneven, and the tint she applied afterward came out patchy. My eyebrows were literally hurting afterward because she took off so much of my natural brow hair. When I asked for a refund, Titi told me she wasn't giving me my money back because I didn't want her or another tech to "fix" my brows -- even though more threading would've made the damage worse. I've had good experiences with other techs here, but I do not recommend Titi. She ruined my eyebrows and refused to give me my money back.

I have been to this location a few times before I became a regular customer. The service is amazing…read moreeach visit. My eyebrows are threaded and last about 4weeks normally. Due to covid she has take greater practices to keep everyone safe. She takes temperatures and sanitize your hands before entering into the business. Employees are cautions and wipe everything between each customer. With time for drying of each surface after cleaning. I feel more like family than a customer each visit.

This place always makes my brows look amazing and, for some reason, their threading lasts longer…read morethan any other place I go to. Waits for walk-ins hand never been longer than 10 minutes. If I ever want to make an appointment I can often call day of. Definitely check them out!

Arielle is the very best lash artist in RVA! I highly recommend her I know you won't be…read moredisappointed;-)

I recently moved to Richmond. Before I moved, my friend (a lash specialist) had done my lashes a…read morecouple of times. I really loved having her do my lashes, but the distance made it necessary for me to find someone in the area to do my lashes if I wanted to continue having them done. I used Yelp to find luxe lashes. I booked an appointment with Anastasia. My first two times at luxe were a great experience, had no issues with the lashes. The third appointment was on Dec 23rd. It honestly seemed sorta short, I was wondering how my lashes were done so quickly. Well by the morning of Christmas, I realized all of my lashes were coming out. It was crazy- they were literally falling out in clumps in the middle of me talking to my patients! Which was sorta embarrassing. By the next morning they were almost completely gone, only the amount I had before the fill was left. I called luxe to ask what could be done. I was offered a free appointment for my lashes to get redone. I was leaving the area that day, and wouldn't be back until after the holidays, which was the whole reason I got my lashes done. After that I was scheduled for two months of 80hr work wks so I really didn't need lashes for that. Explained my situation and asked for a refund. By this point, it was clear no wanted to remedy my situation. I had to keep calling. Eventually I got in touch with the owner. Our whole convo I felt that she was accusing me of being the reason the lashes fell out (i.e. asking me if I showered or cried). However at the end of the convo she said she would refund me. The next day I was back home for the holidays. My friend looked at my lashes and said they had fallen out because they were placed way too far out on my lashes, and not enough glue was used. She removed the few left for me .... It's been over two weeks since then. I've called 2-3x to ask where my refund is. Refunds don't take over two weeks. I still feel like I'm being blamed for a bad lash job, and I feel that luxe cares more about money than making sure they do a good job.

Scheduled an appointment and went right in. I got gel on my toes, it was very quick. And got medium…read morelength lashes which were fast as well! The quality of both lashes and pedicure were 10/10. Very sanitary with their tools. Nice environment. Recommend!

Horrible experience after being talked about by one of the ladies and getting aggressive service.read more

Came here during their grand opening, which was last week…read more The salon was really clean and inviting. We were greeted right away upon entry. I decided to get a pedicure, which they're doing a promo for $19.99, so don't miss out on that (normal price is $40). Or you can pick 10% of for your entire service if you're doing other services. They do serve beverages; soda, juice, and alcohol. It was nice that there was a selection. They have a head spa which my friend and I tried out. We chose the Classic option that was really relaxing. A scalp massage and blow dry. The manager kept checking up on my friend and I if we were doing okay, which was very nice of her. While we were there, they gave us a free keychain and gift for the grand opening. Not sure if you can expect the same post-grand opening. This is definitely going to be our new spot to get our nails done. Worth checking out for sure!

This new salon in the Westchester Commons shopping area is absolutely fantastic! I've tried other…read morelocal nail salons like Bliss Nails and Foxy Nails, but this one is beyond comparison. Super friendly and professional staff. I walked in with no appointment and was welcomed right away. The atmosphere is very nice, and the salon is super clean. I loved their protocol for keeping the "tub" clean along with the sanitary "tools." I particularly liked the menu I was shown ahead of time so I could pick the service I wanted with no hidden charges (you know what I mean if you've been to the other places). I was also offered a complementary beverage. Nails clipped the way I like: check! Nice foot and calf massage: check! Good price for the service: check! Felt relaxed after I left: check! Highly recommend Miya Nails and Spa.

I got my eyebrows done here. I got them tinted and threaded, at first they were a bit too dark but…read moreI washed my face and they turned out really well. I will definitely be coming back. The ladies are really nice too. I didn't have to wait that long and I was there for less than 35 mins.

They always do an amazing job and always have time to fit me…read moreIn. Titi is amazing and can do anything that you ask for!

I found the customer service pretty good. Typical come in. Pick a color. We were sent straight to…read morethe pedicure chairs. I wasn't aware that there were pedi tiers available until my friend got offered a menu. So I got the basic and it was fine with me. Add-ons such as hot stones /paraffin wax / masks are available for an upgrade. My tech didn't talk much which was perfect bc it was relaxing. I had a basic manicure with gel polish and she added a simple chic design on one nail free of charge. She was gentle, thorough, and friendly. Traffic was constant but for 4pm in the evening, we were out in 90min.