Not very honest guys. Changed one bearing there last year. Initial verbal quote was $150 for the labor. A few weeks later, when the car was towed to the shop, the quote went up to $350 including the bearing (which is about $60-80) because they knew the car was not drivable at that time. Also, the owner was rude. Will never go there again! read more

Pretty rude. I pulled my car in and they just watched me for about 15 minutes. No one wondered why I was parked in their yard 10 feet from them. I had dropped something in my car. When I finally went over to them, they pointed me to the "guy in the hat" and that guy said to me," What ?" There demeanor seems rude and racist. Btw I was driving my old car I'm getting ready to sell, but I have a new one! read more

Good location which nearby my home, skillful staff, affordable price, definitely will come back if needed :)

Best prices in town! You will not get better service elsewhere Super nice & get the job done really fast!!

Called needing an oil change and hoped they had an opening, Mission Auto Repair worked me in right away! They were fast and went above and beyond to care for my vehicle. I had my one year old daughter with me and the mechanics were so sweet! They offered toys and snacks for her. I will be coming back to this shop for all my future car needs. Cannot recommend enough! A big Thank You to Mission Auto Repair! read more

I've been going to James since 1990, when he had the Union 76 station on Market Street. Over the years he has saved me money numerous times by suggesting honest, lower-cost or no-cost ("you don't need to replace that yet") solutions. 1. Tested and recharged my battery when he could have sold me a new battery. 2. Offered to install a reconditioned AC compressor clutch to save me money over an OEM part. 3. Installed a new radiator thermostat when he could have installed a new radiator. 4. Replaced my head gasket for a reasonable cost, instead of charging me for something much more expensive. If you need some honest work done, James or Peter can be counted on! read more

I have been coming here for years. The crew is helpful and service is fast. I am on my fourth of fifth car since I first started using the service. The prices are very reasonable and the owner is extremely honest. The visuals could be better, but I have learned to trust them. read more

It's a pretty friendly neighborhood mechanic. Went in to get my tire patched. Quick and cheap service and that's exactly what I wanted.

My mother and father in law have been going to James for many years he's always pulled through each time with major and minor car repairs. My father in law did a little car work himself and took apart and put a whole engine together back in the days so he knows a little about cars and he says that James couldn't be more honest and skillful. James has the best rates and works so fast. My check engine light turned on and my mother and father always want me to be safe so when they dropped the car of to the shop, they asked James to do a full work up and to change everything he saw that needed some tlc. I had my timing belt changed and a couple more minor things. James also recharged my air conditioning system and it's noticeably cooler. He had this done all in one day and charged exponentially cheaper than a dealership. James always has business lined up out the fence. That has to be a good sign. More importantly, he's just a nice guy. I'm glad that my parents have a good ol mechanic that they trust wholeheartedly. I truly believe that it's hard to come by honest mechanics these days. read more

Since I've yet to find a car dealer body/repair shop that hasn't tried to gyp me, I was referred to James by a friend, Radu, who knows how to rescue any situation. With the flexibility to bring my car in for inspection without an appointment or charges for his troubleshooting services, which can include some freebies (e.g., brake fluid), I've gone back for anything, ranging from fender benders to radiator leaks under the hood from accidents. Unlike other places that overcharge and upsell me, James continues to deliver the best service in terms of convenience and price. Although the shop isn't as fancy in terms of appearance and technology, it gets the job done quick enough while I hangout at a local coffee shop for a few hours. Whether I spoke Chinese or not, I got the same quality service with candid advice on how best to proceed. I'm so glad I've found a mechanic who I can trust with my car and its contents without any worries as well as get services that usually no other body shop would consider without charging me exorbitant prices. read more

Good and Reliable.... I like this place so much...they are so honest cuz I asked the towing track for how much they charge...and after my bills from the shop it's just charge the same... read more

Our family has been going to James with all our cars for over 26 years now. James is fast, fair & honest. He stands behind his work and never tries to take advantage. Do yourself a favor and bring your cars to him read more

This place is HONEST! I was really skeptical and nervous bc I'm a girl and I didn't want a mechanics shop to play me bc they think I don't know anything. They have cheap diagnostics! This place is 100% affordable. I have a mini so they even would order the parts I needed. They don't charge for over night stay until the 3rd day of your car being done and on the lot. They get stuff done! I never have to wait long for big repairs to be finished! I've taken my car there for big repairs: new radiator, new fuel pump, and my car has never acted up after, runs perfectly. Nothins loose, makin noise, anything. They call and give updates! If you're really nervous about getting played, taken advantage of, or taking a big hit financially this is the place to go for an AMAZING WELL DONE JOB! read more

Peter installed a new exhaust on my car at a great rate. Thanks Peter! They are even open on Saturdays.

I'm the first time customer here. I usually like making appointment with someone before i do anything. But today i just walk-in to try my luck. Fast and nice, I got my Honda Civic oil change and tire rotation this morning. They are very effective, nice , and professional. Price also reasonable. I didn't got those two guy's name that help me do all the work but i really appreciate all their help. Definitely will come back to keep my car turn up. Thank you. read more

Late post...this happen a year ago. I use to like taking my cars to this place until I notice a leak in a radiator hose and I was losing coolant. I took in my car and told them exactly where I saw the leak. They said they have to inspect it. I also asked to get my belts replaced, it was time. I leave the car there and they said they will call me later. 4pm rolls by and no call. So I call them. They said they didn't have time to look at my car. Ooookkkk. So I bring my car back the next day at 11am. Waiting waiting waiting and no call back so I call them at 3ish. They said there is a leak cause the pressure is low but they haven't found it. WHAT? I told u exactly where it is! I bring my car back again the next day and they found it. Why? Cause I told them where it is. They finished fixing the leak and replaced my belts right at closing time. The guy didn't charge me the labor to fix the hose but.... While driving away from the shop that night I notice my interior display was dim. I check to see if maybe they dimmed it. Nope it's up high. Maybe it something else. I park my car at target and notice my headlight were dim too. Didn't think too much of it and did some shopping and was gonna head home. I try to start my car and it WON'T start! I get a nice gentlemen in the parking lot to jump my car and it starts fine. I hop on the freeway and everything turns OFF!!!! WTF?!? Good thing I was only in the slow lane and manage to coast it to the shoulder. I get it towed to my bf buddy's little shop but have to leave it over night therefore I had to take a taxi home. My bf's buddy looks at it the next day and said nothing is wrong just the fact the other shop didn't plug the alternator back in. Wtf!?!? Really? These guys put my life and my car's life in danger and wasted a lot of my time. I think it is really poor when you don't look to make sure everything is put back in place before returning a vehicle even a quick look or even turn on the engine to see if anything is wrong. They get 2 stars because their previous work (many years ago) was great. But it seems recently they just don't care. PS Iono if it is coincidental...about 1 month later after my car repair with these guys i was looking at my engine and noticed a 3/4-1 inch crack on my radiator. How that happen? I left it alone for a good 3-4 months and the crack got about 3-4 inches longer and started to over heat. I still wonder if they are the cause of the crack. read more

This is a great auto repair shop! The mechanics here do great work, are always consistent, and are always fair about their rates and charges. I haven't come in to do any major repair on my car yet (fingers crossed that I won't have to) but the several times I've come in for tire rotations, oil changes, etc have been great! read more

I have a Saab 9-3 convertible. I called Planet Saab in SF to find out the cost of the replacement for my water pump, $495. What a a rip off. I was driving around and happened to stop by Mission Auto Repair, $230. I dropped my car off at 1pm, done at 430. Just like the prior review, they don't find other stuff and try to sell it to you. While I was there waiting for my ride, I was thinking of other repairs that I can have performed since they are SO reasonable and inexpensive. I could only think of one thing, I had a stripped oil drain plug, they removed it and replaced it with a good one and only charged me for the part. All I want to say is please support this shop. I'm so glad that I found them. read more

Had to take my car here over the Fouth of July weekend. Believe me, I hate auto shops cuz when I go in as a woman who doesn't know a thing about mechanics. I was honetly surprised...James the Owner is an absolute sweetheart, knows his stuff and got my car back up rolling. I would not hesitate to bring my car back here as I have complete trust in James. Thank You!!! read more

Took my truck in there today because it was overheating they put it on the rack couldn't find anything wrong with it didn't charge me great customer service read more

I have been taking my cars here (and recommending friends) for 18 years, for everything from tune-ups, to replacement engines. They always charge MUCH LOWER than anywhere else, and deliver way more than I expect. Everyone I know now who takes thier car here can't believe how great thier experience was. People simply RAVE about this shop. Thier "secret" is out! Simply put: they are fast, fair, the work is always guaranteed, and always done right. They only charge for what they do, and often perform extras at no additional charge. They will never "find" phony extra things to charge you. Quite the opposite: if you ask for something your car doesn't need, they will tell you why you don't need it and help you save you money. On the other hand, if they find something which is a problem you don't know about, it's REAL. You should take thier word, and they will advise you exactly how urgent the issue is or not. They will explain exactly what you need, what choices you have to repair or replace things, what you don't need and exactly why. They will always do only what you really need, and charge you the least for it. Period. 18 years ago my father recommended I take my car here if I needed a mechanic who: 1) explained everything in advance and gave accurate and fair estimates for all work 2) only charged for repairs done 3) explained everything I asked to know about (I ask about everything) 4) did the work fast, did it right, or fixed it free. Every time. Simply put, these guys are the easiest to deal with, the most thorough, and always at least 50% lower price than anyone else around. I would not consider taking my cars anywhere else, and I doubt you will either once you find this -- the best-kept secret around. Give James a call or just stop by. This is the mechanic you dreamed of, but never would believe existed. Believe it. Top-quality work, THE LOWEST prices, honest people. It doesn't get better. Dad was right. 18 years later, I am a loyal customer and have brought them business from family and close friends. You will be recommending them to your most trusted people too. They are that good. read more

For over 5 years, I've been bringing both of my cars to this shop for car repairs. It's also known as Mission Auto Service. This shop has several expert mechanics who've worked on different cars both old and new. When I call to bring my car in for repairs, James usually answers the phone. I've found him to be very knowledgeable, honest and down to earth. When I need an expert mechanic and one that charges less than other shops, I bring my car in to James. One of my pre-1996 car had a check engine light which I know is hard to diagnose. I called James and he gave me an estimate of how much it will cost to diagnose and how long it will take. I asked if I can bring the car in today as I needed it to get checked. He told me to bring it in for him to diagnose it. I was glad I didn't have to wait and make an appointment for another day! He meticulously worked on my car and did different tests to narrow down the problem. James finished the job in the amount of time he promised. He explained to me what the problem was and discussed with me my options and their costs. I used other shops before 'cause they were closer but found myself spending a lot of money while my car is still not fixed. I don't want to go through that again. Over the years, this shop has fixed my cars and charged me less than others. I'm glad to have found this place. This shop may not look glamorous but the mechanics there are down to earth, they fix my cars right while saving me money. This place is one of the best kept secrets in SF! read more

Change a pipe and the problem was still there till I went to another auto repair store, and found out they totally changed the wrong part for me and charged me $500 which never being cheaper than other stores. I need to spend much more money to fix again. Won't go there again. read more

Definitely bring your car here if you want totally inept people working on it. I called just to ask how much a diagnostic would be, as my check engine light had just come on. They answered the phone with "hold on". No hello, no name of business, just hold on. Ok, so I waited. Someone answered after a few minutes and I again explained what I wanted, and was told "hold on". While I'm thinking about hanging up, a third person answers. I tell him what I want. He says, "what?!" like it's a totally foreign request. Told him again, and he said "What do you mean"? Told him again, and he said, "You're buying a car?" After I explained again, he still had no idea what I was talking about. End story? They don't even know what a diagnostic check is. Steer clear. read more

This particular auto repair shop is pretty good. I have been a returning customer for over 11 years now to them, i only go to them when something i cant repair my self. Every diagnostic made to my car are never a miss, always right the first time. The price is really fair, unlike most shops would charge hourly based on computer. They even sometimes beat other quotes on same repair else where. I recommend this shop for anyone needs repair on their cars. read more

James is very honest. He may not talk too much. He gets the diagnostics accurate and communicates clearly. In this business, honest is the most important thing. Most of us don't know much about cars. We rely on the mechanics. Now-a-day, you can't even trust dealers. In fact, they are the biggest crooks. I will recommend everybody to take the car to the mechanic they trust, not the dealer. I tolled my car 50 miles back to James' Mission Auto. That's how much I trust him. He can easily save you the money for the toll. Most importantly he gets the job done right. read more

I love this place!! Always good service, reasonable price, great work with fixing my car. I have been here for over 5years, and I never changed. This is always the first place come to mind when I need fixing my car. read more

See the damaged oil filter pictures i posted. I found my drain plug washer lodge into my oil filter after taking it to mission auto for an oil change. Of course i didn't discover this for several months after the fact when i decided to do my oil change myself. It's ridiculous! read more

Mission Auto Repair - i found this after bringing it to mission auto for a chang. The drain plug washer was inside my oil filter housing for the past few months! - Auto Repair Near Me - San Francisco, California

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After my regular mechanic gone out of business, I've been going to Mission Auto Repairs through a friend's referral. James - the owner is a honest trustworthy mechanic. For the last 2 years, he and his staff has fixed all my car problems. He is a quiet fella, but if you have any questions, he goes through great length explaining what needs fixing and avoid unnecessary repairs. I've referred friends...not just because the price is always reasonable, but worksmanship I can trust. read more

Only been here a few times, But I find this repair shop pretty honest. Owner James doesn't talk too much, but when you ask anything, he ask back and make a pretty good determination of your problem and does the repair well. James has fixed all my problems so far. I'm pleased up to date and the prices are good. No unnecessary repairs. read more

My mother had been taking her car here for nearly 10 years and never had a problem so I took my car to get the oxygen sensor removed, they changed my brakes as well saying there was a problem.... I never had a breaking issue. After a day of driving the car started making a horrible noise I had never heard my car make from the right front area, I took it back stating they messed up my car and they needed to fix it, he "fixed" whatever the issue was only to start making the same noise but worse three days later. I finally got a second opinion and they ruined my new breaks and rotors and forgot to put multiple parts back on my vehicle. Do not go here unless you want to WASTE YOUR TIME AND MONEY. HORRIBLE BUSINESS. I will be disputing the charges because I have to pay to get everything redone. read more

I don't really trust this place any more - no matter how cheap they are. Each time I have been in, it takes about 3 days for them to just LOOK at my vehicle. The last time I was in, I was told I had a catalytic converter problem. They 'replaced' it at 320 bucks, but I had to go back for the same noise and problem again. James told me they didn't realize my vehicle has '2' catalytic converters. It took them another 2 or 3 days to fix and another 250 bucks on my end. I got the vehicle back and the noise continued so I went to another shop to get a 2nd opinion - new shop told me that my vehicle DOES NOT have 2 catalytic converters. I won't be going back to James again even though he's really nice. I feel cheated. read more

I have been going here for about 9 years. I have two VWs: one is a 77 bus and the other is a 2002 Golf TDI. Both have been well taken care of. James never charges me a "diagnostic fee" and his repair fees are insanely reasonable. He's as honest as they come, too. read more

The place replaced a wrong pipe and also destroyed other pipes. The pipe broken just one day after the repair, and the place charge over $500, including three hours labor fee. Nothing was done, and even worse. read more