The place was dirty and not well kept. The office staff is not very friendly. The pharmacist who…read moretook molds for my feet was nice. They took so long to get back to me and when I called they let me know that my insurance denied my claim. I had to do all the work, and then they told me I had to pay out of pocket for the orthotics. Very expensive! So I canceled the order and I'm going to another clinic that actually cares about me and is willing to explain and be proactive about a call back. If I wouldn't have called, they would have not called me back and I would have waisted my time going into a follow up appointment just to let me know that I had been denied. I'm obviously still frustrated with the whole matter. I'm glad to not go there ever again.

This review is strictly for Samuel, who is hardworking and compassionate. My baby needed a head…read moreshape correction and wore a custom helmet for 4 months (pretty much 24/7). We saw Samuel about once a month for little tweaks, as his head grew into the helmet. Insurance covered 100% of the helmet, which was SUCH a relief. Thank you, Samuel! 5/5

There aren't enough words to express how grateful I am for Rick and the entire team…read more After years of struggling with a prosthetic that never fit correctly, I had gotten to the point where I had honestly lost hope that anyone could help me,But everything felt different when I walked into SCP Rick took the time to truly get to know me and I never felt like just another patient ,That first visit gave me hope I hadn't felt in years and I'll never forget the day Rick told me, "Take your first step,I was terrified and kept asking for a cane because I was convinced I would fall, But he believed in me before I believed in myself, and because of that, I took my first steps and I felt freedom after years of not walking ,what truly sets this office apart is how much they care. They go above and beyond, work quickly because they know how important your prosthetic is, and always advocate for their patients. Rocio does everything she can to get you in as soon as possible, and the entire team genuinely wants to help you succeed. Over the years, they've become more than my prosthetic team--they've become family. Thank you to Rick, Riley ,Rocio, Juan, and everyone in the office. I truly believe God placed you in my life when I needed you most. Thank you for giving me my freedom -Life back.

SCP is a place you can feel at HOME!! I have been to a handful of prosthetic companies that leave a…read morelot to be desired. SCP is top notch! Rick and his team work hard to make a good fit for your prosthesis and they have a personal touch where you really feel like they know you!! Many of their prosthetists also have missing limbs as well so they have first hand experience with the difficulties that amputees can face. The office is a bit of a drive for me but well worth it!! I know some people even fly in from out of state.

If you get a phone call from these people good luck it's a lot of text messaging then you have to…read morego through an answering service for everything this is a Mickey mouse operation I've waited in a 3 weeks just to get a phone call back to go get my inserts and my shoes and I'm still waiting if your doctor put in for shoes and inserts and you get a text message to call the number don't even bother it's not worth the time or effort I'm not the only one on here that's saying that

Awesome professional office. Everyone was genuinely giving the best care necessary for each…read morepatient. Thank you again. Highly recommended.

4/1/2026 So happy with my new BK prosthetic leg with THIGH LACER & TRITON 1c60 carbon fiber…read morecomposite foot. I am walking better my knee feels great. Thank You Mark you guys are the Best!

Building is full of acrylic and glue fumes. Waited an hour past our appointment time just to pick…read moreup some shoe inserts. Doctor shrugged off my wife's complaints about pain - recommended icing with frozen peas ‍ Glad we finally got the orthotics but this could've been an online order.

A part of Hanger Co now my son has been requiring orthotics for over fifteen years now. We've been…read moreto the FV and Orange office and have always had really good service from the technician. They always see what needs to be done and usually fixes it on the first try. If not the first time they readjust and make sure my son is comfortable before leaving. Great company and service.

Firstly, I have been to other fountain orthotics, that is how I can say this specific one is better…read morethan the other ones I've been to. I use a walker, and they prop open the door for me to get in. I have a brain injury, so my dates for appointments get mixed up in my head. The front desk let me know that I did come in on the wrong day, but went out of their way and asked the person would be able to see me. They made time just so that I would be able to receive, my much needed knee braces, that they remeasured, from the other fountain orthotics mistake. I was fitted and adjustments were made to have the braces fit me comfortably. I was pleased with the relief from the pain pressure was causing. Again, I started to the front desk to sign a few papers. Once that was completed, I walked straight out the door. As I turned back I noticed the door was once again opened so I didn't have to try juggling my walker and opening the door myself.

Very personal attention to many problems re: walking, fit and comfort. As an 85 year old client, I…read moreneeded attention to many issues: severe bunions, hammer toes and stability as I use a cane due to hip problems. The Certified Orthotic Fitter, Luis A. Noguez, was patient and thorough in examination as well as suggesting styles that would assist my mobility. Having a 90 day return policy was also helpful to know, which I had not expected. The staff was efficient and thoroughly informed me of appointments and procedures, advising me of the cost of the service which had not been approved by my medical plan. No surprises: all clearly explained. Great service and convenient location by St. Mary's Hospital.

I was hard pressed to find a place that seemed like it was going to be all around good for my…read moredaughter. I am so happy I chose hanger clinic. Kylie was amazing. Made the process friendly and not scary for my daughter. She was great with her. The design part was so fun for my daughter Office staff was polite Only thing I didn't like was you had to pay for parking & the paperwork had like 4 different gender// orientation questions which seem oddly irrelevant for a 7 year old getting braces. Thank you for everything!

Great experience all around. The front desk was super patient and helpful. You can tell by the time…read morethey took fitting me for this boot that they care about their patients. I left way more comfortable knowing that I had the correct type of boot now for my fracture. I got a breakdown of all the functions of the boot and how to properly wear it. Also got a heel wedge for my other shoe to balance out the height difference, which my hip was already hurting previous to this. I already feel the difference and I barely got it today. Would recommend coming here to anyone.

This is one of the best orthotics I have ever been to , I have a collapsed right arch and they came…read morewith the best orthotic I have ever had. ( I had this problem since the 1980s). Over time they had to make adjustments and had to try different angles until it's right. I am very happy I found them and have recommend them to others and they were impressed with their results.

The staff was just amazing. They made me feel very welcome and appreciated. The cleanness of the…read moreclinics are very important and the clinic was immaculately clean.

Sean has been working with my husband who has left sided weakness and uses a brace on his left…read morelower leg. Can't say enough good things about him and clinic staff. Not enough room here to write about how Sean has gone out of his way to help, including giving his cell number helping with insurance issues etc

A few years ago, I injured my foot badly enough to make even walking extremely difficult. I…read morecouldn't go very far without falling. Several doctors worked with me but were unable to heal my foot. I was 60 and feared this would end my time as an active, healthy adult. Then I was directed to Innovative Prosthetic Solutions. The leg braces they made for me were life changing. They made me confident again. Not only can I walk again for miles without falling, I can climb laddes, play baseball, and can almost keep up with my kids who are in their twenties. The leg braces which Innovative Prosthetic Solutions made for me gave my life back to me.

I have been using an AFO for about 14 years now and have been to multiple prosthetic offices…read more Having left Kaiser I needed to find someone to help with some maintenance on the AFO I had gotten from Kaiser. I called the office and felt good about my choice because they graciously booked me the following day. The office is professional and efficient. They took care of my issue and even took extra time to talk about another device that may help me that I could try. I highly recommend Innovative Prosthetic Solutions.