The attendant was pretty pushy about upgrading to a higher level wash or a membership. Then she asked me if I wanted to tip the tunnel guide. Tip the guy who tells me how to direct my tires? Never have I been asked to do that. She also seemed irritated when I didn't get the higher wash. Maybe she's on commission. They have no towels (though apparently you can buy one for $1). They have no spray or anything that other car washes. It's my bad for stopping there...I won't be back. read more

My car was damaged during wash. the bumper popped out and they declined to fix it. Never trust this car wash.

I go here all the time for the friendly smiles and amazing carwash. I love it. I always look for mister carwashes where ever I'm at.

Car wash didn't even clean the back of my car. Dusty. Asked by attendant at check in if I would like to leave a tip, I vacuumed my own car and dried it. Surprised to see no towels or cleaning spray. So many places offered extra services and less expensive. Disappointed, first time. Not coming back. read more

Mister Car Wash - Back of car - Car Wash Near Me - Cumming, Georgia

Always a good experience coming to this Mister Car Wash. Very friendly staff that gets you in and out right away!

Love this carwash! Jordan did an amazing job and he was so helpful, so shout out to him!!

This is my "Go To" Carwash. It seems like it is very expensive to get "the works" for your vehicle in GA. Everywhere I have gone basic w wax exterior only is like $20. And then it rains. Ugh. No matter. Give Mister Car Wash a try. Very accommodating whether u want to do it yourself or have them do it. You will have to inspect closely as they don't always pay the sharpest attention. I have had them miss the interior windshield and the interior back window. read more

I have been going for years to mister car wash and even had a membership. I had a terrible experience today. As I was being told to pull forward the guy running the car wash told me I was good then I put it in neutral and got hands off the wheel. He looked at my car and then pushed it back and forth at the end of my car off and on the track. He sent me on my way through where luckily the soap got cleared just in time for me to see my car was going in the detection of the building. I started honking my horn for them to stop the car wash. Then he had to guide me back in the track. This could have been so bad! The thought of going back through a car wash is now terrifying me. I have never had this experience before. My only thought is the guy didn't have my car on the track right. read more

Great customer service. Staff always greet with a great smile. Love my subscription service!

The car wash was good. But they don't have towels, window cleaner, or anything else to clean your car with. This is the first place I've been to that doesn't offer that. The quality of the car wash was fine - it cleaned my truck well. But the value of the wash was not worth it because all they provide is vacuums. read more

The quality of the car wash was terrible. It scratched my car, and my back was still dusty. The vacuum sucked, it didn't have any spray or towels to wash the inside of my windows. Additionally, I had to tip to clean my own car. Someone asked me for a tip and proceeded to tell me about upgrading to a platinum membership. Overall, if you want to get up sold on a membership and three people pressuring you to give a tip, go here. read more

I purchased a Mister Unlimited Wash Club membership (Express option) a few months back, which gives you unlimited free car washes at any of their locations for around $23 a month. I noticed this location while driving down Buford Rd. and needed a wash, so made a u-turn and drove in. I asked the attendant at the entrance how much it would be to add a basic interior cleaning on. He told me $8 and that it would include vacuuming, wiping down the dashboard, and cleaning out the cup holders. It's been so cold out lately, so I went ahead and added it on. The car wash itself is pretty standard. It gets most of the mess off, but I sometimes will find a few spots that it missed. The interior cleaning took about 10 minutes and was alright. I later noticed a few spots/crevices that they obviously didn't vacuum/clean too well; but for the most part, it got the job done. I waited inside of the lobby where they have some complimentary coffee/popcorn while you wait. The staff were friendly enough, but it did seem like they were a little short-handed. read more

Mister Car Wash - Lobby - Car Wash Near Me - Cumming, Georgia

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Only offering exterior wash and self serve vacuuming. No towels or cleaners available. Every other car wash in town is fully open. No reason to pay the same money as all other places and receive less than half of the service. read more

I have been coming to this car wash for years. Used to be the best car wash and value in the area. Not sure what has happened but it is officially the worst. Just went through and bought their highest price wash. The girl at the machine informed us they are permanently no longer doing interior washes, they no longer offer cleaning products, and if you want a rag they are $1 in the machine....never coming here again. Then the girl girl at the entrance of the wash literally didn't even rub the windshield because she was to distracted with her cell phone. We go through and sure enough the windshield is filthy. Moving on to the next phase...we had to move to three vacuum stations because none of the vaccine work.... WORST experience and waste of my money. Never going back. I used to drive out of my way to come here and it is a waste of your time and money now. read more

11:30 , got a car wash. Lobby closed, no towels no vacuums!! No employees in sight. Why charge people of you can't provide the service??? When this business was castle car wash, it was run really well. read more

worst car wash ever he gave us used towe they had no cleaning spray no towels and there were no employees and water was coming into our car

Called Customer Service to talk about damage to my Ford 2023 150 lariat after review, wated 30 minute's on phone. Was told call would be returned with in three days. Guess what no call back. My attorney said to try to work out bill for around $1200 damages.Ford dealer said this is from car wash,they have seen this before. read more

The only service they provide is to help you insert your credit card and sell a membership. A $22 car wash and no towel service? The lack of effort is ridiculous. I blame the management and the owners, I used to have a membership but I'm glad I canceled it. They used to have a whole service line, then they blamed Covid for not having that anymore and they never brought it back because they realized they could still make money and not offer any service. It's the trend and it's unfortunate. I would pay a pretty penny to have my car properly serviced. read more

Awful. Don't waste your money. $34 was the charge. A dirty car is what's left. I'm spending more time recleaning the car then the service I just paid for. Bugs, tar, road film, dirt is still all over the car. Lazy employees. Overpriced and poor service. Business will be taken elsewhere. Mr Bubbly or the other car wash on 9 will get my business before I run my 2019 Acura through your tube ever again. Pathetic. read more

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Worst car wash in the area. Lack of effort and service. Going to cancel my monthly membership. No towels, no windex, no full service option, don't pretreat care before going in, armor all service hit or miss if it even works. read more

New to the city. Decent car wash; but very expensive. $35 for wash and full service. First time trying the full service. Car itself was clean but the windows were dirty. Full Service is supposed to be just that. Didn't plan on coming home and having to do the windows in both cars. There are several car washes here in the area, will shop around to see who offers the best service before returning. We all work hard for our money, so two car washes at $35 plus a tip is a bit much. read more

Poor service. I spent about 10-15 minutes wiping my own car down more after I payed for the "platinum" service. Not to mention finding this when got home. Come on! Last visit to this car wash for sure. read more

Mister Car Wash - Car Wash Near Me - Cumming, Georgia

Worst car wash on planet. Yes! Entire planet. Paid for deluxe package, everything included. I typically keep my vehicles very clean. I literally asked them over and over to please wipe windows. Please wipe dust, please vacuum the mat. They did NOT. I asked for Manager, but was not there. I finally had used my entire lunch hour and had to go. It should be noted that it was Monday, and I was ONLY customer there at noon. That should have been my clue to go elsewhere. I had to go home and detail my own vehicle. Never again. I will not return, nor should you. There are literally 5 other car washes within a mile. Please do yourself a favor...go somewhere else. This is the first review that I wish had a negative stars category. People should know not to waste their money here. You WILL regret spending your money here. read more

I have the membership at the Mister Car wash. (Which I will be cancelling) It is a great value but beware. I'm having to take my Honda to the dealership and pay $600 for my roof to be taken off and the antenna (the little fin that all SUVs have) bent back into place, liner replaced and roof re sealed. The car wash bent my antenna/fin off allowing water to poor into my trunk. Go to a self wash and save yourself my hassle. Very upset read more

Conveniently located near my gym, I come here often to just "run the car through the wash". The base monthly plan is great for that because I can bring it by for the slightest bit of smudge on the car. If you need to deal with them, I recommend coming by in person to talk to the staff. I didn't have a very good experience with trying to email the company to deal with a change of contracts from one car to the other. Came in today and they prorated the old car and set me up on the new with a minimum of hassle. The machine itself is normally pretty reliable, though I have to admit that it quit once and the staff had to finish the job by hand. It was just one day, no biggie. All in all, excellent service. read more

Mister Car Wash - Car Wash Near Me - Cumming, Georgia

This location has gone down hill in the last several months. Currently the employee's are very lazy, they do not pre-treat your car or pre-wash the back. Several of the automatic bushes inside the car wash are not working so your car does not even get clean. One of the employee's thinks he has a reserved spot in the first spot in the vacuum line. Was just there Monday and boy, very sad. There never seems to be someone of management present. Not sure if this is privately own or Corp. Will be looking at a different car wash for my monthly service. read more

Go by here every couple days very quick and convenient the monthly membership pays for itself by your 3rd wash and my car comes out clean and tires shining like new. Not sure why this place has so many negative reviews workers are cool and no damage to my car ever. Even the cracks under my door in the sill come out clean please don't listen to these reviews just see for yourself. Thank you to all the employees and managers who keep this place running keep it up read more

Good customer service clean driveway. Usually other car washes when you send your car inside a smell of shit come to your car but not on this one. You can turn your airway and get a fresh water in the good chemicals go to your car. Good staff sometimes dad of Tire boys or tire shine out after I telling them they replaced that they put you always on it and then they let me yeah you can run your car again to make sure all loads on your tires to make it shine so I am very thankful and text him for them. Great customer service. read more

This car wash has gone down hill. Paid for the $16 "works" and the car came out soapy and bugs still on the front end. The attendant at the entrance did nothing but waive me in- no bug spray or brush to the front end. Then come to find out they have no towels or cleaners- removed because of Covid! To top it off, every vacuum hose I tried had no suction. The nozzles were all clogged with debris. I had to pull the nozzles off and clean them out to get them to work. Needless to say this is my last visit. read more

I paid $125 for an interior cleansing after Erica convinced me to and after 10 and a half hours , the car was dirty. I returned and the management was responsive and helpful and wanted to clean it again free of charge. 10 and 1/2 hours and still dirty?!! Why!!! read more

I don't know who the hell the dude directing me into the car wash thought he was but I'm the costumer. Complete a**hole one of the worst I've ever met. He was light skin with glasses. Please dear god don't let that man work here. Worst employee I've ever talked to. It was my first time at mister and I wasn't sure were to go for car wash completely called me dumb and asked if I knew how to drive a car. When clearly it was my first time and I didn't know how to get in. read more

Our Dragon Car wash rolled over when this location was purchased by Mister and after countless months of disappointment we canceled the membership. This just isn't the same experience as it used to be under the old owners. Costs more for a less quality car wash, kind of sad. If you want a spotless drive through wash this isn't the place for you; Be prepared to clean spots/bugs off that it missed after. read more

I get that while the government has been paying hourly workers to stay at home is an issue for small businesses. However, you have 3 people taking payment at the auto-pay kiosk. Why not let them clean the insides of cars and make some tips. Also, if you offer self serve, why can't you still offer rags to wipe down cars. Just not worth the $20 I spent. read more

Beware - Micro scratches your car. This is the worst car wash. It used to be really good before it was Mister. The guy at the beginning of the car wash only did the back and didn't do it very well as it was still very dirty. They don't have complimentary cleaners and rags after the wash, they only have vacuums. Also, my car is now covered in micro scratches so they must not maintain their scrubbers very well as I had not experienced this before. But, I suppose you accept that as a possibility when you go through these washes. I will not be going back. read more

First of all, it's a car wash it gets the job done. If I were rating on the wash it's self, it would get 5 stars. I am giving one star because of service. So, on to the experience! They have an automated "self" serve payment system. You don't need to talk to anyone. However, Mister management deems it fit to post employees up at the kiosk to assist in this process. Younger kid with brown hair that is always there is very over the top pushy into getting you to buy the most expensive wash. Despite saying no, I'm good; he STILL tries to sell me a higher wash plus add ons. VERY rude about it and should probably be in the wash tunnel prepping cars. As someone that has spent majority of their life in sales, there is a right way and a wrong way to go about it. I will NOT be returning because of the attitude here! read more

This place has gone downhill fast. When it was Castle car wash it was 100% better. Very poor customer service. The guy loading the car didn't wash the back of my car and it was still dirty when it came out. I had to ask the guy to turn the vacuums on. There were no clean towels in the wash bins. Do yourself a favor and drive a mile down the road to any other one of the many car washes near by. read more

Wish it hadn't sold to Mister. Poor service and constant upselling. Last time I will come to this car wash.

We paid for their most expensive detailing service. They left bird droppings on the exterior, and a lot of dust and uncleaned surfaces in the interior. We won't be going back. read more

Did not love this place. Still not doing full service - which is fine, but the vacuums were very weak. There are no towels or sprays available like all the other car washes. I paid $16 for a mediocre car wash that somehow bent my license plate. I have to go to another car wash to actually get a clean car. read more

I've been here 3 times so far. It's not a bad place but the wash is pretty small compared to others. It is kind of cramped when there are a lot of cars. And the vacuums didn't work very well one time i showed up. The staff has been very nice and helpful and the prices aren't bad but I have been going somewhere else now. Trying to find a new car wash to go to because I just moved to cumming from dawsonville. The panda wash is dawsonville was very good and hard to find a replacement for it. But if you just need a simple car wash this place isn't that bad. read more