Edit: I got the titanium package and they do not clean the trims and had to get them to re-vacuum it there was still trash in the cupholders. But, Out for all the Car washes in the area, this is the most decent one. I feel like they are somewhat trained to clean vehicle right without telling them you missed a spot. Other places in the area are horrible and try to hurry up leaving your car not totally cleaned in the interior. Here they are aware of details. It is a bit pricey but worth it. read more

Today, I visited Mister Car Wash for the first time and had the worst experience. I paid for titanium interior cleaning and gave a $10 tip, for a total of $56. My car started with someone "vacuuming the interior" before it went through the washer. Once wash was completed, the final step was the staff upfront drying, armor all, and cleaning the tires. Everything was DONE according to them a little before 4p. I thought it was odd that my car was ready so quickly being the list of things they were suppose to do should take a little time. Well when I got to my car the outside was great. The inside was a whole other story. It was barely vacummed, carpet was no cleaner than when I initially gave it to them. I had a feeling because the guy who was supposed to vacuum had a very LAZY demeanor about him, so it was half ass because he was half ass. Zero armor all in interior and very little on tires. The car scent I selected did not get sprayed and if it was it was watered down because when I finally got a "manager" she said "oh they spray that at the end". I told her they gave me my keys and said they were all done. She looked puzzled, I'm thinking you hired these folks why are you looking at me? The part that pissed me off was I called their number while I was still in the shop and my call was forwarded to voicemail. I asked a staff if the manager was here? She knocked on a door and a "manager" came out. Not really sure what her title was but I had my doubts. None the less a really nice guy took my car back around the vacuum area and vacuumed the car with the help of the "manager". So to make a customer happy and maybe return they should have offered at least one complementary cleaning or a partial refund. Its all good because my social media is strong and by the time I pass this review around they may have a few less customers. There is power in our voices just ask Target and Walmart. read more

Mister Car Wash - Their high end service - Car Wash Near Me - Houston, Texas

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Mister Car Wash didn't do a great job, I paid for platinum, and I got a not-so-clean car in return. I paid a nice tip in advance too. But I'll try again but at a different location. Actually, while I was there, I did see two customers ask for towels to finish wiping down the inside of their cars. But we all have bad days. So, I'll say today was a bad day! read more

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Overall terrible experience. I paid $50 for an interior/exterior wash. They barely even vacuumed the inside. The nooks and crannies were not touched. Still dirt on the inside of the door that I could wipe off with my finger. After a first look I told one of the employees about some spots missed and they came back to me within 1 minute saying it was done. It looked basically the same. I will never come back. read more

I just left I decided let me give this location another try I paid for the 42.00 detail and even left 20.00 tip in jar Only to pull over at gas station to see my seats were not wiped down and mud dirt etc still in car and under mats dirt meaning they didn't even try to clean it properly No reason I should be cleaning my car myself when I just gave 60 for a damn good clean Never again read more

I Pay for the highest tier here and they dont let me throw away some trash by the vacuums. 1st location which has done that to me. Usually they are alright with it since I'm paying 40 bucks a month for. Wouldn't give the company itself a 1 star but just this location. read more

So this is the second time I've come here hoping for a better experience and it was just as bad as the first so now I'm going to let yall know. This picture is from right when I stepped into my vehicle after expecting to receive an interior / exterior cleaning. This is actually pretty ridiculous and I just started laughing because there is no way these people gave me my car looking this dirty. I'm so sad and disappointed , 40 dollars down the drain. Heading to another car wash to do it myself again. read more

Mister Car Wash - This is what I saw when I stepped into my car after paying 40 dollars to get the interior cleaned. - Car Wash Near Me - Houston, Texas

I pull up there's a young lady check cars in the guy he's signaling everybody to pull up but helping her check the cars in. When I pull up he busy trying to eat and should be helping. I'm waiting for my car to come thru the wash its cars coming out that came way after mine. Then I paid $34 and got a $10 job. Unacceptable I'm waiting over 20 minutes then have to ask the young man to whipe down the inside and that was supposed to be included. You will give me what I paid for prices have gone up and the quality is less. I will stick to Rich's I may have to vacuum my own car but al least it comes out clean. Lesson learned read more

The service is lacking ..... I paid the Tittnium this is the most expensive.... Vehicle not clean my Tundra had some dirt on the hood closet to the windshield you would need to stand on stool o r tall in stature And there you go! read more

Very poor customer service came here to use my membership that i pay 20 dollars a month and they tunnel attendant was hiding behind the service bin on his phone i had to honk and basically get out my car to get his attention . Definitely won't be keeping this read more

Very slow service, understaffed and did not do a very good job cleaning interior i would try a different location

'No one can clean your car better than yourself', is a sentient shared by many enthusiastic car owners. You realize this notion when you come across these touch-less car washes (quiet literally, they don't even let you vacuum, everything is done by them). I was looking for a car wash (since it'd been over a month without one), not too fancy, just a regular car wash with free vacuum. I came across Mister car wash in my search and gave them a visit and boy, was I surprised by my visit. They have a few entrance lines when you pull up, one for the members, one which stated external wash and 2 lines for interior (that's the vacuum station). I naturally pulled up to the exterior wash since this was my first time, so I enquired about the vacuum usage after the wash. The rep told me they take care of everything (and since I badly needed a vacuum, I had no other option). I then pulled up to the interior lines and that's when things got interesting. The other rep at this line showed me the "interior clean + exterior platinum wash package" for $38. That price itself took me aback. With tip and everything it easily crosses $45 or $50 depending on how generous you're feeling that day. I kept the car keys inside (since I was instructed to do so) and went in the lounge area where they have restrooms, vending machine and a BROKEN water fountain. There are chairs for you to sit and admire the entire wash process and try out the vending machines for a light snack or so. I saw them vacuuming my car before the car wash process with the cleaning staff promptly wiping my car inside and out after the wash. Also, before I forget, I was given options to choose for a car smell. I chose the 'Lemon scent' and that was the BIGGEST MISTAKE OF MY LIFE. The smell doesn't feel like lemon and it kinda stinks now. Nevertheless, I got my car washed, cleaned and vacuumed within a few minutes. Overall, for over $40, was I satisfied? Meh. The car wash itself was good but the interior cleaning and the vacuum process itself is restraining. The lemon scent is giving me headaches and I'm rushing to get a new car fragrance to get rid of this smell. I still see a few patches not cleaned, car seats still dirty and exterior spots that should've been wiped off. Would I have done a better job if I had the flexibility to use a vacuum and my own microfiber cloth? Absolutely. But since I paid that premium, I was hoping to get everything spotless. Touch less car washes are very popular with their abundant wash packages, monthly memberships to entice users to keep coming and a lounge area for drivers to rest, snack and ignore the scorching Texas heat. Mister car wash has all of the above albeit are very expensive to keep coming here. The interior cleaning and vacuum left me wanting a little more for the price that I paid for. These types of car washes, to put it bluntly, are for those who don't want to put in the time to clean their own car or don't have the time. This car wash is a solid B in my book. read more

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I noticed the negative reviews but decided to give this place a chance anyway. Unfortunately, they were accurate. There were several obvious misses that should've been caught. The most glaring issue was a large, sticky, colored spot left on my passenger seat. I pointed it out, and they did clean it up, which I appreciated. However, I also found large pieces of squared confetti that hadn't been cleaned up. They were in plain sight, so I'm not sure how they were missed. Additionally, my seats weren't folded down and vacuumed, leaving the back of them still very dirty. The service cost $46, and I tipped over 30%. While that might not seem like much, considering I was only there for 30 minutes, I expected a cleaner car. If I spent $46 at a restaurant, I would've been there for over an hour and only tipped 20%. For the price and time spent, the quality of the service just didn't match up. read more

Came here for a full carwash and interior cleaning. Paid $47 plus tip guess what happened? I ended up asking for a towel so i can clean it myself. Bad service and the manager didn't even offer to help. It was super hot and I have to do it on my own. So much for paying for their crappy service. And I just found out, other mister carwash is only $30+ for the platinum but with them, they asked me for $47! Not sure why they are jot the same with the other chain of Mister Carwash. I don't recommend this place at all!!! read more

Today I took my vehicle to be washed. I went with a $40 premium car wash because my car was dirty form recent rains and had some bug residue from recent trip I took. When I was told my car was done I was told to inspect it. The rear windshield wasn't cleaned properly and was streaky, the interior edge of the rear cargo door was dirty and my bumper and side mirrors still had bug residue. I can go to a do it yourself car wash and with a brush and preseas solution get that off but I chose to pay $4o for them to do it. The employee preceded to tell me the bugs were embedded into the paint and won't come off. I knew it was bullshit because my car was brand new, it's sits in a garage both at work and at my home so it's never exposed to extreme heat or cold directly to "embed". I simply stated that's untrue and he got another employee. With a spray bottle and rag he and one additional employee began spraying and wiping off my car and it began coming off. The employee who told me the big residue was embedded proceeded to stand there and do nothing. My car still isn't fully clean but I decided to leave. I have never had a pleasant experience at any Mister Car wash so this will definitely be the last time I ever patrón this business again! What a waste of $47.00! read more

Mister Car Wash - What a waste of money - Car Wash Near Me - Houston, Texas

The prices are a little high for what you get, but in my most recent 2 experiences, the customer service was what put it over the edge for me. Stephen had amazing energy and worked really hard to make sure my car was SPOTLESS. I even checked. He deserves a raise! Great training on Mister Car Wash's behalf, I hope they hire more like him. Stephen, great job & thank you! read more

Paid for a titanium interior. The sales person at the front asked me to choose a scent for the spray they use in the interior - the "new car" one smells awful. I can't get rid of the odor! Their vacuuming was bad, they missed a lot of spots. I asked if they could redo it and the same young lady gave me a little attitude, then she asked a teammate to help me. All that money paid was not worth it! read more

They keep raising the price and the quality of service goes down. They broke something I had hanging from my rear view mirror. If they would have just said something I wouldn't be mad but they didn't and I found part of it on the floor mat when I got home. Also, they don't do a very good job of making sure all the dirt and debris is wiped off the car before they call you over to collect it. read more

Stinks. My truck stinks now. Smells like a very dirty mildewed rag was used and left a nasty lingering smell, I specified I wanted to add 'new car smell' and I smell nothing but mildewed funk. Floor mat still dirty with the melted popsicle I specifically asked to be cleaned. Sticky residue still on windshield. I paid for the top of line package, $40, and will not be back. read more

Service is horrible, they have kids working there that don't want to work. They are just standing around giving half ass car detailing. They went through my glove departments why I have no idea there is no money left in my car. I guess looking for money. My windows were still very dirty on the inside. I have to go home and clean them myself but shouldn't have since I paid them to do it. I have all weather mats in my car that didn't get vacuumed. The back of my suv didn't get vacuumed and they did nothing for my tires although I paid to have all of that done. I have been coming here for a while because it's close and convenient, but it's now time to find another place. They don't have enough workers so they he cars be running into each other when they can't get them moved fast enough read more

Sad to say, seems the new owner ship has reduced the level of detail I get.. mats are not taken out to be cleaned.. vacuuming is very minimal, the detail after the wash is near none. I complained to the crew doing the cleaning and they have informed me that they are not allowed to spend the time or level of detail the once offered...it's about the volume not quality... I'll be looking for another quality alternative.. boo read more

I have been coming here off and on for a few years now. About 3 months ago I decided to get the unlimited plan to force me to clean my car on a regular basis. I'm shocked at the reviews because the employees here rock. All of them are consistently nice. I also drive a standard and some new safety feature is you have to have the emergency brake on for it to start. That message surprisingly always gets passed on to the other workers. That tells me that they are on top of communicating with each other. I was just talking to a lady and she said stuff has changed recently. They use to have a little store to buy stuff and that's gone. But they do have complimentary coffee and popcorn. WiFi is decent too. read more

Mister Car Wash - This is strange that this greyed our typing is on my review. - Car Wash Near Me - Houston, Texas

I have been a member for years I had an incident with a car in front of me backing up and hit my front bumper it was so difficult to get my car fix due to the fact that they took responsibility instead of the customer that backed up, which I didn't understand because the guy approached me with his insurance and when I called to filed a claim, his insurance told me that Mr car wash took responsibility of this incident. after that they wanted me to take my truck to one of his body shops, which I was not comfortable with their choice after i told them that I will take it to the dealer they took a long time to respond and definitely it was a hassle to get paid. Calling their headquarters in Tucson and leaving couple messages with no luck Until a young lady called and we get things arranged to mail us a check. read more

I took my car here for the first time and i will never go back. I paid for a $37 car wash and left a $10 tip for them to barely wipe my car, and some spots not even. They said they would clean my cup holders. That only included a minimal vacuum job. They didn't clean in between my emergency brake, leaving crumbs and debris, they didn't wipe my middle console, i have leather interior and they didn't touch that. To top it off, i had a to-go coffee mug in my front cup holder, i saw the guy (bc i was throwing my trash away, and trying to clean my back seat stuff and put it in the trunk to get out of the workers way) he put my coffee cup on the middle storage part. Later on, as i was searching for my coffee mug to bring inside my home, i found it laying in the floor board, coffee spilled all over my carpet. I was going to drive up there the next morning (bc by the time i found all This out, it was already late evening) but i had family in town and didn't get around to it. This place is a rip off. I could have gone to my usual place and paid $20 to wash the outside and did the interior myself and been MUCH happier. The people were friendly, that's the only positive aspect i have to give. read more

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Ever since this business was sold the quality has gone to crap the prices have gone up. Their new business strategy is to nickel and dime new customers while removing all beneficial services to the customer. They have more sales people than they have people cleaning cars now. read more

Mister Car Wash - Car Wash Near Me - Houston, Texas

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Always happy with my wash...Nice atmosphere, friendly service. Will keep going for sure. read more

Mister Car Wash - Car Wash Near Me - Houston, Texas

Me and my girlfriend went and got her carwashed inside and out and she was not at all happy with the final results

First and foremost Kenneth is running a great operation there! Owners and upper management take notes! His crew is always really friendly and they do an excellent job at keeping your car clean. They always have fresh popcorn and the lobby is very clean. All of the staff is very nice and goes out of their way to make sure your car is clean. Even with the drive through wash he has people in the tunnel drying your car and checking for water-spots. The other day I had some damage to my car and Kenneth took care of it so swiftly. He was so professional and helpful. All mister car wash locations would learn a lot from Kenneth and his crew. They go above and beyond every single time Loyal client. read more

I paid extra for the full service wash because exterior alone always leaves the mirrors and back windows wet. While they did dry the windows, they really gave no effort to the inside. Looks like they gave a few squirts of protectant spray and didn't bother to wipe it in or clean out the dirt. Below is the front drive mat, and the passenger and back mats are just as bad. They even left spray spots all over the leather seats. read more

Mister Car Wash - Floor mat after they were done - Car Wash Near Me - Houston, Texas

Go today and spend $40 on the premium wash and walk out with dirty front windshield, grill and headlights not even cleaned. Brush swipe marks thru dirt on the back tailgate...not to mention the dirty inside. They didn't even wipe or vacuum the seats. My kids could clean better and that sounds like a better option. Hire people who give a crap about their work ethic. read more

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This carwash is a BS.... Everytime I have gone in to have an interior and exterior wash, I end having to borrow one of their towels and finish the interior cleaning myself. Which is what my wife just had to do after spending $50 on a wash. One in which they would not and will not honor any type of "raincheck" rewash! The day after that $50 wash it rained. I drove the car back in asking for a rewash and they denied. A common courtesy of a rewash after a rainy day is the least that a "carwash" can do for it's customers. Where do they think the term "raincheck" comes from??? It's your business!!! NEVER AGAIN WITH MR. CARWASH!!! Please warn your friends!!! read more

I paid to have the interior vacuumed and wiped down...they did not do a thorough job. The side mirrors still had smudges and they only wiped down half of the interior of the windshield. They didn't put the mats back in place. Overall sloppy job! Very disappointed that I wasted my money. What's even worse if that they weren't busy. I certainly won't waste my time or tips at this location again. read more

I came here to get my car washed and picked the most expensive wash they had available and I was told inside and outside was included so I said fine. The gentleman hi helped me outside was very very nice but the people at the end who finish off missed the front seat. So I came back the very next day less than 24 hours and of course no problem they did the re wash and got the seat that was missed but someone BROKE my car key. Broke it. Please be careful because the response I got was these keys have problems and are known to crack and it's your word against ours. I didn't come with the key broken and and now it is. read more

Mister Car Wash - Car Wash Near Me - Houston, Texas

We've visited this location multiple times as we have a mister premium membership and paid extra for the interior cleaning on four separate occasions, they do a good good vacuuming most of the time but the interior wipe downs are horrible. We keep our Jeep clean so it's really easy to see what needs to be wiped down but each time we get the interior cleaned there's always dirt still on the doors and center console/ finger prints on the windows. The cloths they use also leave a million little scratches our interior screens since they are not microfiber. It's just bad. Each time I always would just wipe down marks I saw after we got back in the car. We've also had times where cars would be cleaned before ours and one time where the interior was never wiped down because it was so busy our car was skipped. read more

Price keeps going up while quality goes down. Used to get a free car wash with oil change, now it's just a slight discount. As busy as they are I guess they can get away with it but I won't be back. read more

My Sunday morning visit to this Mister Car Wash location was my first in a couple of years. The interior of my wife's car had not been cared for in a while. In comparing with a rival full service car wash down the street, it seemed like the car was done at Mister Car Wash much quicker. In order to give my car equal representation, I brought it back the next day prior to the lunch time rush. Once again, the car was ready rather quickly. My only negatives were that the cost for the full serve platinum wash is pricier than the rival's exterior wash service. Also, on both trips, I never noticed the notification of my car being ready. The first time, I thought that maybe I wasn't paying attention. The second time, it made me think that maybe there wasn't that towel wave. read more

Got the platinum wash today for inside and out. Very disappointed with the quality of the wash. Just smear marks everywhere. 2.5 stars read more

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I have the unlimited car wash and I like the fact that they have speed bumps in the monthly membership claim. The people here are very accommodating and smart workers. The brush is lightly touch the car. I went on my birthday for the first time and I got really nicely treated by the man here. The track was very smooth. There's not a lot of soap and there's a one man here that has a clock that watched me exit the dryer but did not dry off my car read more

Service Quality - Professional and friendly. Price - Average cost for a wash here can be from $15-$50. $15 is just exterior cleaning with no vacuuming in the interior. If you are a regular, you may want to consider in getting a package deal where you pay $35 dollars a month with unlimited washes (don't include interior cleaning). If you come here twice a month for an exterior and interior cleaning, you can average about $30 per wash. So the package is well worth your money if you come here at least twice! If you decide to get the interior cleaned, add another $5 each time, and they'll clean it for you. Goods & Services - Besides a wash, you can get your gas pumped. Wash Quality - As a truck driver, I like the fact that the bed leaves without soap. I've been to other places that I always leave soap in the back. read more

Fast quick service, friendly. The people that dry the car work hard. I especially like that they have little air blowers, that they can use to help dry the car:-) One con is be careful driving after getting the wash, I found the tires losing traction bc of the wax from the wash. It was pretty slippery, car was sliding driving out of the wash. read more