Nice and bright! Comfy booths but no tables/chairs…read more Attentive waitstaff I asked for an egg white omelette and no potatoes and no toast. I offered to pay extra for it too. They could NOT oblige. Huh? OMG... really. Financially, the cost avoidance on omitting toast and potatoes would have offset the labor for separating the yolk from the white. Also, they would have not disappointed a new customer. I sampled the French toast and it was good--nothing special. Ditto on the pancakes and bacon. I mean it was sort of like what our Moms and Dads would make--or if you are the mom or dad--what you would make; albeit the pancake was huge and fluffy. Ok--finally...did the waitstaff come by and ask how are food was...nope. I would have given this place 3 stars but between not checking in on us after leaving the food and not accepting a legitimate dietary-driven request, I am obliged to give it two stars.

While staying in Pittsfield Ma, we are breakfast 3 times and each time enjoyed our breakfast. Food…read morewas plentiful, fresh and well plated. Service was exceptional with a smile. The feel of an old time diner and comfort was relaxed and classic style feel. Well done

Got takeout for breakfast on a Saturday morning. The order the ready exactly when they said. The…read morefood was hot, fresh, and exactly as described on the menu. The stand out of all the things we ordered was the garden skillet. So many veggies! Just the right amount of cheese and egg. We also tried the eggs Benedict and the hash Benedict, both were great. Eggs cooked perfectly. Hash was very good. The pancakes were also perfect. The side of bacon was crispy. All good! We ordered a tea and didn't get one and forgot to ask for it. Oh well. It happens .

Looking for a diner while traveling found Flo's ..Service was great . Food was decent .. prices okayread more

This place is a gem! When you enter you are transported back in time! It is a whole diner…read moreexperience. I had eggs, toast, bacon and home fries. Everything was cooked well and fresh. My husband had blueberry pancakes which he very much enjoyed. Food is made to order so it takes a bit of time but we enjoyed waiting and relaxing!

Service is great and the food is amazing. Chef George never disappoints. It's like stepping into a…read moretime capsule. It's the same inside as it was when we were kids on North street in the 70's and I mean that in the best way.

I picked up a matcha latte here, and my friend catered a delicious brunch from this spot!…read more I appreciated that the matcha didn't come pre-sweetened. It could've been whisked/blended a bit better (separated a bit), but I was happy with it overall. Regarding the catering, I was a big fan of the avocado toast (super fresh and creamy and nice flavor) and tasty muffins (I enjoyed the blueberry muffin.) It takes a bit to make drinks / food, so be sure to allocate some time--this isn't one of the factory-like cafes that churn out drinks / whip out ready-made food. The interior is cute and has assorted offerings of general foods/supplies that were fun to peruse.

Wonderful neighborhood cafe in the Berkshires. Great location. Attentive good service and the…read moreatmosphere is very cozy. Great elevated breakfast items on the menu. The french toast, corn beef hash and egg, and pancakes were on point and would be a go to order. Also had great omlettes. You also can't go wrong with the chicken and waffles. Crispy chicken and a nice savory waffle. Hot coffee and nice bakery items up front. The bread pudding was delish. Would be back when in the Berkshires.

My husband and I consider ourselves regulars at Otto's. We eat here frequently with our friends. We…read morehave a running joke.... All roads lead back to Otto's. I/we have never experienced poor quality food or service. The staff is always welcoming and the food never disappoints. Lindsay and Luke and the staff are very community oriented and host many community meal events with "a pay what you can" attitude. Otto's is truly an asset in the heart of the Berkshires.

Thought this place seemed nice, but the counter person is extremely rude and has some sort of…read moreNapoleon complex. Never going back. And no, I did not "tell them how to run their restaurant" as the petulant owner says below. To be helpful, since I was solo, I asked for a counter seat not a table though there were a bunch empty. The attitudinal counter person snapped "there's a waiting list." When I asked how long, she made a face and said "maybe 15 minutes." Seeing that there were at least four empty tables (and no visible line), and not really wanting to wait 15 minutes for a counter seat, I asked if a two-top were possible. Now she flips out and yells "I said 15 minutes, what do you want a job telling me how to run this place?" I've worked pretty much every restaurant job in my youth from busboy to dishwasher to waiter to kitchen prep -- including in the Berkshires -- and would have been immediately fired if I ever went nuclear on a customer over a harmless question. Instead I got breakfast at another -- friendly, family-owned -- Pittsfield diner, had a great quick meal and tipped 30%. Some people get so full of themselves and their drama. You're serving eggs to your neighbors, not working the velvet rope at an exclusive club.

A fabulous hidden gem in the Pittsfield area. From the moment we walked in, the staff were more…read morethan friendly and accommodating, and the atmosphere was a 10/10 - Calm, sophisticated, moody, and modern. The food also exceeded our expectations. The fried brussels sprouts and salmon were both superb and perfectly cooked. The wine selection was large, with both tried-and-true options like Pinot Grigio and less common wines. Overall, a great meal and we will be returning!

I wish I could give a better score, because I thought the service and ambience were both excellent…read more Sadly, the food left me wanting. It was all edible, but there were problems with every single thing we ordered. We started with the marinated mushroom & sausage flatbread: one of the better items and fairly tasty with a tomato sauce base, could have used a tart element like a balsamic drizzle to wake it up a bit. My husband got the Korean bbq burger, which at $27 was honestly a bit insane and doubly so when it wasn't good. There's not a single thing that was wrong, the whole conception is an epic fail. A beef burger should not have an intense taste of soy. Sorry, harsh but true. The exorbitant price is insult to injury. The ham and cheese croquettes should never have been offered with the cinnamon sugar dusting. Another bizarre pairing that makes no sense in your mouth and adds nothing. The dijonnaise was good if a bit mild... amp up the savory flavor and put more ham in the mix with a touch more salt please. Finally, the Public Salad was a good base but needs a bit of a vinegar component to make it sing. I'd recommend red wine vinegar, just a small splash in the dressing. Overall enjoyed it and the chicken was adequately moist. Thank you for having us.

This place is great. Food excellent and service so nice. Owner even scooped up our fussy toddler…read moreand walked him around for a bit so we could eat. Highly recommend!!

Visiting the Berkshire's and looking for a spot for breakfast. We ordered the food to go and it…read moredidn't disappoint. Parking is touchy due to road work but this is the go to spot in Hinsdale. Waitress/Hostess was very nice and welcoming as we ordered our meals to go. Steak and eggs was cooked to order and was exactly as I wanted. The corn beef hash was on point. Wife got an omelet that's delicious. A bit pricey but the food is worth it. Definitely will try to sit in restaurant to get it fresh.

A delicious, friendly, comforting breakfast stop. We stopped here en route to Jiminy and were…read morepleasantly surprised by the homey atmosphere, service and food. My Bacon Eggs Benedict was hearty - bacon extra crispy and eggs perfectly poached - and my boyfriends' omelette was fluffy and packed with ham and cheese. The prices were super reasonable, which is a rare find these days. Needless to say, we'll be returning. Prepare for a bit of a wait if there's a rush of people, but it's definitely worth it!

Came here for breakfast with a friend I thought I was visiting from out of town. I used to get…read morehotdogs when I was a kid here and they were delicious. Today I got breakfast not only was it ridiculously expensive but it was very mediocre at best. I ordered a western omelette, but received a sausage and mushroom mama instead which I didn't complain about But it was just very bland. The home fries were burnt and cold. They only had generic toast like a cheap wonder bread no Italian or anything exciting. Coffee was good but for $20, it really wasn't worth it..