These folks are great. I don't know why they hide their light under a blanket. I have been a Mac user for over 20 years but I had no idea that there was a computer repair shop of this competence and caliber in this town that repaired Macs. When the h.d. in my 2009 MacBook Pro started to go south on me back in Feb. I decided that I wanted to replace it with a larger capacity SSD from OWC but obviously Apple was not going to touch third party parts and I didn't want to take it to T.O. anyway. I was stymied until I ran across this great business on Yelp. They understood my problem and my goals immediately and devoted their attention to solving my problem post haste. Their shop rates were surprisingly modest and their speed and attention to detail was unsurpassed. With the new solid state drive and new battery the computer just blows me away now with how much better it performs than when it was new. I have several other Macs and you can bet that if they give me any grief Mitec is the first and only place I will take them too. Viva Mitec! read more

Great service - they let me know what was happening every step of the way and explained everything. Would definitely use them again.

I am very grateful to Mitec for fixing my laptop! They were very responsive, calling me every day with an update. Helpful in answering questions and concerns. Made helpful recommendations! I have a basically new PC for a few hundred bucks (I just wasn't willing to start over with new operating system). Casey and Sophie were great! read more

Mitec I am so disappointed in your service, you took my laptop about 6 months and hoping that it will be fixed whatever the issue may be, I was told the part has to order from China, 3 more months of waiting, when the parts arrived you called and told me you can't fixed it and still charge me for not fixing it. I agreed paying your labor fee of $150 you quoted me over the phone to pay, I got so upset when my son came to pay $150 you added more to it, you wanted to charge me $294, and for what? you didn't fix my laptop. After 6 months of waiting and you wanted to charge me more money, smh.. I should've went to apple in the first place they fixed my laptop in one day, I rather pay more money in someone that knows what they're doing. Please don't charge people that much if you know you didn't provide the service they need. please treat people the way you wanted to be treated. I know you don't want anyone to overcharge you on anything, cause I don't. read more

I've been taking my Mac Powerbook to Mitec Solutions since 2009 and I've had positive experiences each time. You never know how good a company is, however, until a problem arises. That's when Mitec shone brightly. They replaced a logic board for me with a remanufactured part. It was the most cost effective solution for me and they assured me they had a reliable and reputable supplier. The board they used to replace mine was defective, so I contacted them within the store warranty period and they took care of replacing it for me at no charge. Their superior customer service impressed me. I'll keep coming back to them for as long as I own this computer. Well done! You rock! read more

I've been a client for awhile. First I should say that as a small business owner, there are so many tech needs and they are constantly changing. I don't know if a tech company is ever perfect, because just when they have it figured out, or when they have your system set, it changes and you have problems. There's a challenge in choosing a tech company - you want the attention of one excellent person, but you need the skill level of multiple people. Based on the size of our business, I knew I needed a company and not a solo person. Yet, with a company you're sure to get the odd time where a staff person has less experience or knowledge than you need. That has happened with me at Mitec. When it did, I took it to the owner and he fixed it immediately. Here is an owner who is involved and cares about his business. They are responsive too. They always call/email me back (how many companies don't?) and follow through on requests. Recently I had an emergency outage and needed help NOW, and for a few hours. Their schedule was full and I'm not sure how they did it, but they moved things around and got me a tech. I highly recommend Mitec! read more

My boyfriend and I recently moved from Santa Clarita to Oxnard. After using At& T U-verse without incident in Santa Clarita, our service in Oxnard was ATROCIOUS! We don't have cable and use apps for all of our entertainment purposes so a fast, high bandwidth and RELIABLE internet connection is essential for us. After a long day of moving last Saturday, I just wanted Sunday to chill out, recuperate and watch some movies and shows. The internet was fine until about 10 A.M. when the TV started pausing every 10 seconds. By evening, the apps on our 4K smart TV couldn't even connect, and since the connection was so slow, I wasn't even able to do anything productive like pay bills or update my mailing address on our laptop. SO frustrating! I googled the best internet service providers in the Oxnard area and came upon Mitec Solutions' excellent Yelp reviews. They definitely met and even exceeded expectations. Excellent customer service and they quickly found a solution that gives us the reliable, fast and high capacity internet connection we need - for LESS money than we were paying AT&T. If you are unhappy with your current internet service provider, give Mitec Solutions a call - they are simply the BEST! read more

These guys are excellent. There isn't anything these guys can't take care of. They are extremely responsive and pro-active. I am pleased with there service and use them over and over. read more

Mitec is the most responsive and caring computer repair service that I have ever used. Not only did Anthony go above and beyond to help me retrieve data, assess the level of damage on my computer and set me up with a loaner, he and his team also did an excellent job returning phone calls, emails and communicating with me the whole time. Computer repair seems to take longer than anticipated and what makes the difference on the other end is two things: the quality and geniune customer care, and the quality of the work itself. Mitec solutions shines in both regards. Overall the best place to bring your computer if it is needing some attention. read more

Casey O. went over and above to help me out. We had searched everywhere to find a parts for our computer and he helped to get us what we need. We would definitely come back and see him for any other computer needs. read more

This business is great! Very responsive to our IT needs. We use them for everything for our office and personal computer purchases and repairs. Also set up our office with a new phone system. read more

Last month my Alienware laptop stopped working...I tried the usual restore options...check for viruses...nothing worked...so after a search of local computer repair places I looked at Mitec. Decided to give them a call and explain to them what my issue was (was literally doing nothing...just sitting there and HDD light was on all the time...HDD usage was 100% constantly) and went ahead and took it to them them the next day. When I got there and after a short explanation of what the issue was...they explained how their diagnostics work and after a day or two I received a call stating that my HDD was failing (the tech said it went from operating from avg 96% to .01%) and that it would need to be replaced (I spoke with the tech for 10 min talking to him about my options). So I went with the strait replacement (1TB HD for another 1TB HD same brand) and then they tried to recover any data that was salvageable on the old HD (pics...videos...misc documents) and after 3 days they were able to recover much but not all of my old data and reinstall and set up for me. All told the fee was much lower than I expected...the work was great and I got back my laptop working as it should. The techs were very thorough in explaining what they found and answered all questions I had....they even tested all components of my laptop and made sure nothing else is wrong. So looks like whenever I need anything computer related wither it would be repair or even have one built...I will be returning to Mitec for it. Great business...great employees...and really great pricing. Very happy. read more

Outstanding customer service. Everyone we dealt with at this company treated us great and was extremely helpful. We would definitely use this company again and highly recommend them. Our computer was infected with malware & they cleaned it up. We had to call them later because the printer was not working because of the infection and one of the owners took care of us over the phone and spent some considerable time step by step and fixed it at no charge. Karen and Craig Harris, Oak View, CA read more

Really, if you look around, there are only a couple places in Ventura that really know how to fix Apple machines. Mitec is one of them, and having dealt with their competition down the street, I'll be going back to Mitec. I had a Mac Pro tower with a wonky intermittent power supply issue. Their techs tested it the day I brought it in, re-tested it the next morning and were finally able to narrow the issue down. Took three business days to fix (part had to be ordered) but it was overall a professional and polite experience. Labor rates are on par with other shops I have dealt with. The only reason I hope I won't be returning, is because I hope my machine doesn't break down again. :) read more

I signed up for high speed internet 6 months or so ago, and the experience has been awesome. They are so friendly and helpful, they actually make me feel like i am a valued customer, and i honestly have gotten used to businesses treating me like a bother, and like they dont need me. They are prompt, and when i email or call, i get a real person not a computer automated one...i would stand behind these folks 100% and recomend them all day long! read more

Awesome team of professional and caring people. They kept updating me on the progress and stayed with their original price quote. I was really impressed with the many questions and phone calls they received when I was in the office during the recent Thomas fires. It would have been easy for them to have been over whelmed with the shear volume and complexities of the calls they were receiving. Instead they remained professional and showed an extreme degree of patience and caring. In today's business climate they certainly get my vote for providing good value and service in Ventura and the surrounding communities. read more

Mitec Solutions provides OUTSTANDING service and tech support. I moved to Ventura a couple of years ago, and they have done many important tasks for me. They are responsive, polite, respectful, fair, good listeners and great problem solvers. Their prices are quite reasonable, and they don't charge for answering simple questions. I recommend them highly and without any hesitation. They are the Best!!!!! read more

Completely happy. they installed and ordered my battery for the same price as if I had ordered just the battery online I think they're fantastic. read more

I recently used Mitec for much needed help with a few external hard drive issues and a dead iMac. I'm fairly confident with my tech skills but I had been negligent with updates and backups, which brought me to Mitec in March. Casey worked magic and got what I needed from the hard drives (about a decade of photos!) and along with Anthony, after trying a few times themselves, assisted me in finding a place that could help me with my dead iMac. A lesson learned - backup, backup, backup! - with friendly people. They were so awesome, charged less than I expected and were worth the long line at Corrales :) I hope that I don't have any issues with tech anytime soon but I know who to see if/when I do! read more

Needed a small cable. Very helpful staff. Now I don't have to run around looking for computer parts. Good to know they are there are glad to help. read more

The staff and service are great. They are very knowledgeable and give you the time you need to understand what your problem is and how they will fix it. read more

I am thrilled to find a computer repair company with a remarkably professional, knowledgeable and personable staff! When my IMac stopped working, I was devastated and at a loss as we (unfortunately) had not backed up our data as we should have. I feared that our financial information, photos encompassing 7 years, my sons' current college work and so many other irreplaceable items were gone forever. I found Mitec Solutions on Yelp and knew I had brought my computer to exactly the right place within the first few moments of meeting Anthony! He immediately put me at ease with his knowledge, experience and fantastic customer service! As the diagnosis was a severely corrupted logic board affecting the hard drive, he and his wonderful team including Casey spent countless hours transferring manually as many files as possible from my old computer to the new one I brought in. They were also so patient in explaining the problem in terms I could comprehend as I am not the most computer savvy! Additionally, I was updated regularly on the process to keep me apprised at the stage they were in getting me and my family back "up and running" with my new computer. Anthony spent a great deal of time offering advice and encouraged me to call anytime with questions or needed assistance. It is rare to find a company that genuinely cares about their clients and provides such fantastic service, professionalism, education and empathy! My sincerest gratitude to Anthony and the entire team! I highly recommend Mitec Solutions and have spread the word to everyone I know. You can't go wrong with such a wonderful company and I will never bring my computer anywhere but Mitec! read more

The staff at Mitec Solutions is very knowledgeable and quick to help solve any issue you are having with your system. They help me keep my golf simulators at The Bunker Golf Center running smooth and consist. This is a great company that serves their clients with strong moral integrity and always putting the customer first. That is why I have been a long time customer and will not be going anywhere else for my computer services.. read more

The MiTec team rocks! They have been handling our business's I.T. needs for approx. 5 years now. I can't even imagine what we would do without them. They are fast, friendly, efficient, trustworthy and provide great value for the dollar. First sign of computer problems, I just pick up the phone and call MiTech. read more

It has been 10 years since I first called Anthony and Ryan for help with my Mac and PC computers. At our first meeting, I really wondered if these young men could do the job. They just didn't seem nerdy enough! Their communication skills were exceptional and their patience unending. Over the years, they have not only made me comfortable but very competent in trying to solve the many problems I need to deal with in my own home and business. They have grown Mitec and now have a fine team to support clients. I have also used their support in my clients' homes and businesses with complete confidence. Sometimes I take my computers into their shop or just drop in for quick questions. Recently my home was affected by the Thomas fire and they invited me, and my neighborhood, in to use their own Wifi for as long as we needed it. Their team has helped with everything from my phone and computers to my remote control for my TV! They have even built computers for me. Once or twice a year I have them come to my home and spend a couple of hours keeping my devices updated and running properly. We always end with a short tutorial of my choosing. I have grown to consider Anthony and Ryan like dear family members. They care deeply and consistently about about me as a person and support my needs like a good friend with expert knowledge. Most importantly, they never try to sell me stuff I don't need but instead problem solve smart, economical, solutions. I can recommend Mitec Solutions with complete confidence! Stay local! Keep Ventura strong! read more

They are now called MiTec Solutions. Went in for a virus removal with my PC that was completely frozen. The guys there were helpful and speedy. When I dropped it off I was told their turnaround is 2-3 days. I dropped it off in the morning and got it back next day by 3. They got rid of the virus and tuned the whole thing up! It is running like it is brand new now. I am recommending them to all of my pc AND mac friends! read more

They are knowledgeable, local and their customer service is AWESOME. You talk to the techs working on your system. It's not shipped out somewhere. Cannot recommend them enough! read more