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What's the world's largest fast-food chain? McDonald's? Starbucks? Subway? Nope! It's Mixue, a Chinese chain specializing in soft serve ice cream and tea with over 50,000 locations worldwide! The brand made its U.S. debut in December 2025 and now has four locations in Manhattan. There's a LOT of hype around it for one reason: ridiculously low prices. And when I say low... I mean shockingly low. My eyes popped outta my head when I looked at the menu. Most items are under $5. In NYC, that's almost unheard of. I'll admit, I was skeptical. $1.19 soft serve? $2-$4 drinks? Is it *WORTH* it? But babyyyy... one thing about me? I'll always try a new spot, even if it means taking an L. I'd rather spend money satisfying my curiosity than sit around wondering if the hype is real. I went to the Chinatown location on Canal Street. The bright red storefront is hard to miss. The interior is surprisingly spacious, with a small seating area along one wall and a restroom in the back. There are three self-order kiosks or you can order at the register if you're paying in cash. Menu highlights: -Soft serve (SIGNATURE, MUST TRY ITEM) -Sundaes -Fruit teas -Milk teas -Coffee You can customize your drink's sugar and ice levels and add tapioca pearls or other toppings. The place was busy and a bit chaotic, but everything moved quickly. My ice cream was ready in under 5 minutes. You can track your order on the LED screen above the counter, and there are labeled pickup areas depending on what you ordered. I got the Vanilla ($1.19) and Matcha ($1.69). First of all... they know how to swirl! The portions were generous, and there wasn't that annoying hollow center some places sneak into their soft serve. The texture? Fantastic. Dense, creamy, silky smooth. Not watery or icy at all. The waffle cone? Sturdy and crunchy. As for the flavors, I honestly wasn't expecting much given the price... but I was pleasantly surprised. The matcha was light and slightly sweet without tasting watered down--perfect if you dislike bitter matcha, but on the milder side if you're a purist looking for that rich, earthy flavor profile. I wasn't expecting ceremonial-grade quality at a $1.69 price point, so I was REALLY happy it actually tasted like matcha. The vanilla tasted more like fresh cream or rice milk rather than classic vanilla. Still enjoyable, just not what I anticipated. And while you're there, don't skip a photo op with Mixue's life-sized mascot, Snow King--a chubby snowman rocking a vibrant red cape, a golden crown, and an ice cream wand. He's all over the store, and as someone who's a sucker for cute things... I wanted to take him home with me. LOL. So... was this the best soft serve I've ever had? No. But was it worth the price? Absolutely! The quality, portions, and value were better than I expected. I spent around $3 (with taxes included), and that's a win in my book. I'd definitely come back. Next time, I'm trying the boba. One tip: they do sell out of ice cream and certain drinks, so it's best to go earlier in the day. You have almost nothing to lose... except a dollar and some change hahaha. MOVE OVER, MCDONALD'S!!! *insert clown emoji here* Mixue is here to stay and slayyyyyy!
Cute place for cheap ice cream and drinks. Lots of themed Mixue items like bags, cups etc. Ice cream was good, not as creamy as Carvel but for the price, it was very good. I'd get it again. Drinks were watered down.
Advantage: fast service. I got my order within 1-2 min. 3 self serve order kiosks. One cashier open for cash only. Good price. $1.19 for soft serve ( macha or vanilla) and $3.99 for medium bubble tea. Bubbles were very soft and well cooked. Disadvantage: bubble tea has good milk flavor but lack tea flavor. Soft serve tastes funny. Upon googling, it says they used milk powder instead of fresh liquid milk. Water ratio is also higher, that's why it melts faster. I also find the icecream too sweet to my taste. My two kids actually didn't like the icecream. Conclusion: two stars is for the good price. I won't buy the soft serve again but will try their other fruit tea products.
MIXUE has received its share of marketing and promo on social media for its soft serve, drinks & pricing. Since we were in the area and the wait wasn't too long, we decided to give them a try. Upon entry you will notice their kiddish red & ability white logos and decor with their snowman caricature. You do self order on the kiosk & pay by credit card only. Then b you go to the counter for pick up once they call your number. We decided to order affogato latte, matcha latte & jasmine float. + pricing - no customization - ask for sample but unwilling to accommodate - affagato latte taste like bad coffee with milk. Unfortunately and rarely will I decide that this is a no for me.
Refreshing drinks at a low price. Tastes okay. Large variety of flavors and topping. Gotta go and try. Right on Canal and near the train!
Can't really go wrong with $1 ice cream tbh. Their matcha ice cream is actually really good for $1.69. It's easy to order and pay on the kiosks, and the workers are pretty efficient with churning them out. The vanilla and chocolate ice creams are okay, they both taste vaguely reminiscent of vanilla/chocolate, but not quite like the actual flavor it's supposed to be. It's hard to describe. The drinks are also okay, but hey, can't really complain bc it's so cheap. Thank you China for Mixue!
Mixue is amazing, first Time at this location, less crowded with same quality of soft serves. Ordering is easy, using the kiosks and definitely worth getting the matcha soft serve. The worker will call your order number before serving. Definitely worth giving this brand a try. There are some seats available but feels like more of a grab and go spot, pretty noisy because music is being played pretty loudly.
IF what you are looking for is above average soft serve that's practically free. Go. If you are looking for high end nuanced flavors. Skip. I was surprised that the matcha was actually slightly strong, in a good way. Better than many that are 3x$
I was so excited to see this when I was in Chinatown but was disheartened by the long line. The two kiosks are way too close to the exit/door that it causes quite a traffic jam and makes it look way more crowded. Thankfully ordering didn't take long at all but what took the longest was just my soft serve. Eventually my friend saw people going directly up and mentioning their order number to get their order faster. Everything is really affordable and tasty so I do think it's worth a visit.
Tried the pearl milk tea at Mixue and honestly, it lives up to the hype if you're looking for something cheap and quick in NYC. The pearl milk tea was about $4.99, which is way cheaper than most bubble tea spots in the city. The drink itself was solid creamy, pretty sweet, and the boba had a nice chewy texture. It's not the most premium tea flavor wise, but for the price, it definitely hits. One thing to note is the ordering system, you order through a self service kiosk instead of at the counter. It's pretty straightforward and fast, but it does make the experience feel a bit impersonal. On the plus side, it keeps the line moving quickly, which is nice because this place can get busy. As for seating, don't expect to hang out here. The space is very limited (or sometimes no seating at all), so it's more of a grab and go spot than somewhere to chill. Overall: good value, quick service, and decent boba. I'd come back if I want something sweet without spending $7-$8 at other tea shops.
I've been a few times. The AC wasn't working once so it was unbearable. Other than that the ice cream is great and super cheap. The staff move quickly. I can't complain
Mainly came here for the soft serves at the Soho/Chinatown location but was told by staff that they'd run out of both flavors. Okay so fast forward to another day, I was relieved to see people holding ice cream cones at last. So, imagine my face suddenly lit up with joy because I would finally get to try the matcha today after failing twice in the past. Place looked packed towards the storefront as a small crowd had gathered here and there. Almost started turning to the opposite direction and wanting to leave as I thought to myself, maybe I should wait a bit to see how long of a wait it would actually be since I was already here anyway. After placing an order of matcha soft serve by the cashier in the front instead of at the kiosks (card only), I paid in cash for a total of $1.84 ($1.69 + 15¢ tax). Got my receipt in hand and now waiting for my # to be called any moment now. I looked up at the LED screen expecting to see my order ready for pickup (aka fast) just like the other 2 locations in Herald Square + Hell's Kitchen. But, it was still stuck as ready for pickup on the LED screen for the next 20 mins without my # being called. So, I finally went up to the counter to ask. Learned that once you do see your # under the "ready for pickup" section though, you should just go to the ice cream area and ask about your order. The staff would then dispense the ice cream for you right on the spot. Not gonna lie, this process could get a bit chaotic since all the staff looked overwhelmed with many orders backed up at the same time. The theme song was also getting really annoying playing repeatedly in the background. I really don't know how the staff is enduring it every moment. Two huge statues of the Snow King are inside, one by the entrance and one by the counter as the iconic mascot of the store. The Chinatown/Soho location is the biggest of them all with little round tables and seats on the side. Kiosks on the right as soon as you step in. A working restroom is also located all the way in the back for customers only. Matcha Soft Serve: Bit of matcha taste only and not enough imo. But, it's still pretty good for $1.84 total. Vanilla Soft Serve: Has hint of coconut taste. Smooth and creamy, no gap is found in the center. Great deal for $1.30 in total. Conclusion: Would prefer vanilla over matcha soft serve. Love stopping by Mixue whenever I'm in the Chinatown/Soho neighborhood.
This place just recently opened up and I noticed several locations are popping up fast all over New York City. This Chinatown location was really big and spacious. There were self kiosks to place your order apart from in person at the cashier. I placed my order with it and it went seamlessly smooth! The receipt goes to your phone so there was no worry about losing your receipt! I loved that about self kiosks! I came here a couple of times and my first purchase was a matcha soft serve ice cream cone! It was so good! The matcha tasted high quality for a very low price! I cannot believe that about this place! The horrible thing though is that the ice cream is always sold out by the end of the day! I guess it does make a little sense because you know they are selling out and they make fresh ice cream the following day. I got some thirst tea quenchers when I got here the last time. I got an iced jasmine tea and iced oolong tea without any milk, sugar, or toppings! The drinks were good refreshers! I loved them a lot! They come in a good size that was not extremely small or too big. They were just $1.99 for each tea! The bag was also free of charge so I loved this place a lot! Almost everything is under $5! The place was very huge and packed with people in the booths towards the back when I got here last time. There were benches and some small tables attached to one side of the wall. There was not enough seating but luckily my order was to go so I did not need to worry about seating. I don't think the bathrooms are working in this location because towards the back, there was a rope guarding anyone from going in. There were many shelves for pick up orders but they were all empty. Many people there just place their orders and pick them up fast. The place was loud though with many people talking and did not seem like a quiet place to hang out. The doors were opened up to the loud street on Canal with many people walking back and forth. This place was very casual and the staff were extremely nice and attentive. I would definitely recommend this place to anyone who wants $1.99 iced tea and matcha ice cream!
26 days ago
Popped by right when it was about to open and a line started forming behind us. They prefer you order by the kiosk which was easy and there's three available. Large space inside and we sat towards the back which was an icebox back there. Comfortable temperature for soft serve dining. They call your number for soft serve and make it once you are there. And at the same time my drinks were ready. Good process. Vanilla soft serve - bigger than I thought for $1.19. The texture was good but doesn't have a noticeable vanilla flavor. Matcha soft serve - this was great! I enjoyed it more than I thought and the matcha was distinct. For under $2, it was a steal. Peach mango jasmine - 50% sugar and less ice. It was alright. Watered down. The chunks of peach were great. Matcha latte - 50% sugar. Didn't realize it comes with matcha pudding which was cool. Overall decent but also felt watered down. Will try at 75% sugar next time to see if it makes a difference. Can't complain too much. All this was under $13 for three cones and two drinks. A worthy experience. read more
5 stars might be a stretch, but it's born out of a few very pleasant surprises. Our first Mixue attempt was at the Koreatown location, where the line was long and they had already sold out of soft serve. So, on our first (and second) visit at this Chinatown location, finding zero line on a weekend was a huge relief. And $1.69 for a matcha soft serve? That's almost unbelievable compared to the $10 we've paid elsewhere. I really hope Mixue's arrival helps bring down prices in an area where specialty drinks remain overpriced, even as new cafes continue to pop up on every block. What's not to like about Mixue? Well, while we were spared from waiting in long lines, I felt sorry for their staff who had to listen to the theme song on a continuous loop all day. Mixue, pronounced mee shwé, translates to honey snow. There are now 5 Mixue locations in NYC and counting, with over 60,000 worldwide. This is almost hard to wrap your mind around! They are clearly doing something right! I just hope their low prices are driven by economies of scale rather than cutting corners unethically, especially when it comes to the nature of their ingredients. read more
What's the world's largest fast-food chain? McDonald's? Starbucks? Subway? Nope! It's Mixue, a Chinese chain specializing in soft serve ice cream and tea with over 50,000 locations worldwide! The brand made its U.S. debut in December 2025 and now has four locations in Manhattan. There's a LOT of hype around it for one reason: ridiculously low prices. And when I say low... I mean shockingly low. My eyes popped outta my head when I looked at the menu. Most items are under $5. In NYC, that's almost unheard of. I'll admit, I was skeptical. $1.19 soft serve? $2-$4 drinks? Is it *WORTH* it? But babyyyy... one thing about me? I'll always try a new spot, even if it means taking an L. I'd rather spend money satisfying my curiosity than sit around wondering if the hype is real. I went to the Chinatown location on Canal Street. The bright red storefront is hard to miss. The interior is surprisingly spacious, with a small seating area along one wall and a restroom in the back. There are three self-order kiosks or you can order at the register if you're paying in cash. Menu highlights: -Soft serve (SIGNATURE, MUST TRY ITEM) -Sundaes -Fruit teas -Milk teas -Coffee You can customize your drink's sugar and ice levels and add tapioca pearls or other toppings. The place was busy and a bit chaotic, but everything moved quickly. My ice cream was ready in under 5 minutes. You can track your order on the LED screen above the counter, and there are labeled pickup areas depending on what you ordered. I got the Vanilla ($1.19) and Matcha ($1.69). First of all... they know how to swirl! The portions were generous, and there wasn't that annoying hollow center some places sneak into their soft serve. The texture? Fantastic. Dense, creamy, silky smooth. Not watery or icy at all. The waffle cone? Sturdy and crunchy. As for the flavors, I honestly wasn't expecting much given the price... but I was pleasantly surprised. The matcha was light and slightly sweet without tasting watered down--perfect if you dislike bitter matcha, but on the milder side if you're a purist looking for that rich, earthy flavor profile. I wasn't expecting ceremonial-grade quality at a $1.69 price point, so I was REALLY happy it actually tasted like matcha. The vanilla tasted more like fresh cream or rice milk rather than classic vanilla. Still enjoyable, just not what I anticipated. And while you're there, don't skip a photo op with Mixue's life-sized mascot, Snow King--a chubby snowman rocking a vibrant red cape, a golden crown, and an ice cream wand. He's all over the store, and as someone who's a sucker for cute things... I wanted to take him home with me. LOL. So... was this the best soft serve I've ever had? No. But was it worth the price? Absolutely! The quality, portions, and value were better than I expected. I spent around $3 (with taxes included), and that's a win in my book. I'd definitely come back. Next time, I'm trying the boba. One tip: they do sell out of ice cream and certain drinks, so it's best to go earlier in the day. You have almost nothing to lose... except a dollar and some change hahaha. MOVE OVER, MCDONALD'S!!! *insert clown emoji here* Mixue is here to stay and slayyyyyy! read more
Advantage: fast service. I got my order within 1-2 min. 3 self serve order kiosks. One cashier open for cash only. Good price. $1.19 for soft serve ( macha or vanilla) and $3.99 for medium bubble tea. Bubbles were very soft and well cooked. Disadvantage: bubble tea has good milk flavor but lack tea flavor. Soft serve tastes funny. Upon googling, it says they used milk powder instead of fresh liquid milk. Water ratio is also higher, that's why it melts faster. I also find the icecream too sweet to my taste. My two kids actually didn't like the icecream. Conclusion: two stars is for the good price. I won't buy the soft serve again but will try their other fruit tea products. read more
MIXUE has received its share of marketing and promo on social media for its soft serve, drinks & pricing. Since we were in the area and the wait wasn't too long, we decided to give them a try. Upon entry you will notice their kiddish red & ability white logos and decor with their snowman caricature. You do self order on the kiosk & pay by credit card only. Then b you go to the counter for pick up once they call your number. We decided to order affogato latte, matcha latte & jasmine float. + pricing - no customization - ask for sample but unwilling to accommodate - affagato latte taste like bad coffee with milk. Unfortunately and rarely will I decide that this is a no for me. read more
Can't really go wrong with $1 ice cream tbh. Their matcha ice cream is actually really good for $1.69. It's easy to order and pay on the kiosks, and the workers are pretty efficient with churning them out. The vanilla and chocolate ice creams are okay, they both taste vaguely reminiscent of vanilla/chocolate, but not quite like the actual flavor it's supposed to be. It's hard to describe. The drinks are also okay, but hey, can't really complain bc it's so cheap. Thank you China for Mixue! read more
Mixue is amazing, first Time at this location, less crowded with same quality of soft serves. Ordering is easy, using the kiosks and definitely worth getting the matcha soft serve. The worker will call your order number before serving. Definitely worth giving this brand a try. There are some seats available but feels like more of a grab and go spot, pretty noisy because music is being played pretty loudly. read more
IF what you are looking for is above average soft serve that's practically free. Go. If you are looking for high end nuanced flavors. Skip. I was surprised that the matcha was actually slightly strong, in a good way. Better than many that are 3x$ read more
I was so excited to see this when I was in Chinatown but was disheartened by the long line. The two kiosks are way too close to the exit/door that it causes quite a traffic jam and makes it look way more crowded. Thankfully ordering didn't take long at all but what took the longest was just my soft serve. Eventually my friend saw people going directly up and mentioning their order number to get their order faster. Everything is really affordable and tasty so I do think it's worth a visit. read more
Tried the pearl milk tea at Mixue and honestly, it lives up to the hype if you're looking for something cheap and quick in NYC. The pearl milk tea was about $4.99, which is way cheaper than most bubble tea spots in the city. The drink itself was solid creamy, pretty sweet, and the boba had a nice chewy texture. It's not the most premium tea flavor wise, but for the price, it definitely hits. One thing to note is the ordering system, you order through a self service kiosk instead of at the counter. It's pretty straightforward and fast, but it does make the experience feel a bit impersonal. On the plus side, it keeps the line moving quickly, which is nice because this place can get busy. As for seating, don't expect to hang out here. The space is very limited (or sometimes no seating at all), so it's more of a grab and go spot than somewhere to chill. Overall: good value, quick service, and decent boba. I'd come back if I want something sweet without spending $7-$8 at other tea shops. read more
Mainly came here for the soft serves at the Soho/Chinatown location but was told by staff that they'd run out of both flavors. Okay so fast forward to another day, I was relieved to see people holding ice cream cones at last. So, imagine my face suddenly lit up with joy because I would finally get to try the matcha today after failing twice in the past. Place looked packed towards the storefront as a small crowd had gathered here and there. Almost started turning to the opposite direction and wanting to leave as I thought to myself, maybe I should wait a bit to see how long of a wait it would actually be since I was already here anyway. After placing an order of matcha soft serve by the cashier in the front instead of at the kiosks (card only), I paid in cash for a total of $1.84 ($1.69 + 15¢ tax). Got my receipt in hand and now waiting for my # to be called any moment now. I looked up at the LED screen expecting to see my order ready for pickup (aka fast) just like the other 2 locations in Herald Square + Hell's Kitchen. But, it was still stuck as ready for pickup on the LED screen for the next 20 mins without my # being called. So, I finally went up to the counter to ask. Learned that once you do see your # under the "ready for pickup" section though, you should just go to the ice cream area and ask about your order. The staff would then dispense the ice cream for you right on the spot. Not gonna lie, this process could get a bit chaotic since all the staff looked overwhelmed with many orders backed up at the same time. The theme song was also getting really annoying playing repeatedly in the background. I really don't know how the staff is enduring it every moment. Two huge statues of the Snow King are inside, one by the entrance and one by the counter as the iconic mascot of the store. The Chinatown/Soho location is the biggest of them all with little round tables and seats on the side. Kiosks on the right as soon as you step in. A working restroom is also located all the way in the back for customers only. Matcha Soft Serve: Bit of matcha taste only and not enough imo. But, it's still pretty good for $1.84 total. Vanilla Soft Serve: Has hint of coconut taste. Smooth and creamy, no gap is found in the center. Great deal for $1.30 in total. Conclusion: Would prefer vanilla over matcha soft serve. Love stopping by Mixue whenever I'm in the Chinatown/Soho neighborhood. read more
This place just recently opened up and I noticed several locations are popping up fast all over New York City. This Chinatown location was really big and spacious. There were self kiosks to place your order apart from in person at the cashier. I placed my order with it and it went seamlessly smooth! The receipt goes to your phone so there was no worry about losing your receipt! I loved that about self kiosks! I came here a couple of times and my first purchase was a matcha soft serve ice cream cone! It was so good! The matcha tasted high quality for a very low price! I cannot believe that about this place! The horrible thing though is that the ice cream is always sold out by the end of the day! I guess it does make a little sense because you know they are selling out and they make fresh ice cream the following day. I got some thirst tea quenchers when I got here the last time. I got an iced jasmine tea and iced oolong tea without any milk, sugar, or toppings! The drinks were good refreshers! I loved them a lot! They come in a good size that was not extremely small or too big. They were just $1.99 for each tea! The bag was also free of charge so I loved this place a lot! Almost everything is under $5! The place was very huge and packed with people in the booths towards the back when I got here last time. There were benches and some small tables attached to one side of the wall. There was not enough seating but luckily my order was to go so I did not need to worry about seating. I don't think the bathrooms are working in this location because towards the back, there was a rope guarding anyone from going in. There were many shelves for pick up orders but they were all empty. Many people there just place their orders and pick them up fast. The place was loud though with many people talking and did not seem like a quiet place to hang out. The doors were opened up to the loud street on Canal with many people walking back and forth. This place was very casual and the staff were extremely nice and attentive. I would definitely recommend this place to anyone who wants $1.99 iced tea and matcha ice cream! read more
You can still find a $1 cone in New York City and it's at Mixue . Ok ,it's actually $1.19 plus tax so total was $1.30 . But that's only for the vanilla soft serve cone (cocoa or matcha i think was $1.98.) Now it's very creamy and dense and hits the spot on a hot day but it isn't as sweet as most other soft serve. So although I prefer my ice cream a bit sweeter you can't beat this price . Check out Mixue on Canal and Broadway if you're in Chinatown. Take your receipt to the back counter area to pick up your cone . read more
2 months ago
A place to get affordable bubble milk tea and ice cream. I won't say it is the best ice cream or boba I've tasted but it is definitely the most affordable one in the city. The service is quite fast as within 2~ minutes of ordering usually we get our order. Sometimes this place is just absolutely packed and sometimes there is just a few minutes wait to get in. Definitely give it a try if in the neighborhood and have a sweet tooth. read more
3 months ago
I guess you get what you pay for. For the prices you're paying for the ice cream it's not bad but for the milk drinks, it is very bland so I didn't enjoy it. The fruits tea drinks are slightly better but I guess don't expect too much. Luckily the wait wasn't too long the few times I came by if not I would not think it's worth the wait. read more
I've been excited to see this place ever since I saw that one would be opening in Chinatown. It was quite busy despite it being late afternoon on a weekday. Ordering was done via giant tablets by the door (they can also take orders at the register). I tried the soft serve cone because it's an absolute steal for under $2. As soon as the order was placed, the staff member immediately called out the order number and had the cone ready. Talk about efficient! The soft serve was very creamy and tasted like white rabbit candy. It was served in a thin crunchy waffle cone. Lots of seating and small tables in the back but most people seemed to take their orders to go. read more
3 months ago
Very crowded on weekends but that's not a surprising given the warm weather. The ice creams are the best. Very affordable and refreshing. read more
Came here when it first opens. It has many cheap ice cream and drinks. Very simple and budget-friendly. The place has machines to order and seats to sit. Can also order in the counter. When ordered, the staff will call the number and then prepare the ice cream for us. Very quick. There is merch too. Often come here for a small drink and ice cream to cool off during humid summer. read more
3 months ago
Mixue is one of the best boba and ice cream spots where you get value for your dollar. It's good and refreshing on a sunny day and the prices are less than half of other boba spots in the city. It's also got a great theme song and the mascot is cool. I also recently tried their cocoa ice cream and can say that they have better ice cream than McDonald's. read more
Great quality ice cream for its price Got the mango sundae. Taste is right up there. Strong mango flavors, and subtle vanilla on the ice cream. Good temps on it as well. It was so good. I was just kind of disappointed the cup I had had a giant hole in it that wasn't filled. I thought I was getting a cups worth. Service can be busy. Maybe since there was a promotional event going on, but it was crowded. All seats were full and a lot of people standing around waiting for orders. Managed to find a seat as a couple was leaving. Staff are pretty friendly, but busy. There are long queue of orders so that's understandable. read more
3 months ago
Ok this is now one of my go-to places when I go to Chinatown. I mean, how can you beat $1 (ok, $1.19) ice cream?! Despite the price, the portions are pretty big and the ice cream is delicious. Service is quick and they have self-order kiosks to make it easy to order. Or you can use the cash only register if you like. If you couldn't tell by the name, Mixue is a popular chain from China quickly gaining traction in the US. They pretty much play the theme song 24/7, reminding me of Don Quixote in Asia. read more
7 months ago
So happy Mixue finally opened! Not the highest quality drinks, but that's not why you come - it's the best bang for the buck around. The service was a bit on the slow side and our order number wasn't ever called, but we had also come by on a busy weekend evening. I'll definitely be back! Cheap and delicious to hit the spot. read more
4 months ago
2 months ago
Was really thirsty and this was the first place I could think of lol. The first time, I ordered the Lemon Iced Tea which was sweet, cold and refreshing. I paid $3.26 with tax included. The second time I went, I ordered the Strawberry Coconut Milk with Pearl. I paid $5.97 with tax included. My only complaint was that I wasn't able to charge my phone. I asked one of the workers if I was able to plug my cable into an empty extension cord and she said no :(. read more
The spot is right next to McDonald's and I'm glad that they finally opened in Chinatown. $1.69 for Matcha ice cream is already such a steal and delicious. For the price can't really complain much. They also have variety of drinks to order which is a good alternative for affordable boba. Even though it gets quite busy service flows quickly and the wait does not take long. read more
Best icecream cones ever!!!! Reminded me so much of my childhood. Not heavy at all. Just hit the right spots. Will totally recommend their regular vanilla and chocolate cones. You will see lines out the block but dont get intimidated because they go by fast!! read more
Pros: - quick service, my food and drinks came out quick (within 3 minutes of placing my ordering) - the staff were nice - for the price, I'd say their stuff is actually pretty good, I would go back all the time just for the matcha soft serve Cons: Comments: - went around 5:45PM on a Wednesday evening, there was a short line when I had gotten there - two of their ordering machines were down, so the line ended up going out the door (thankfully I got there before this happened) - there is some seating, I was in and out of there so I don't remember if there was a lot - music wasn't too loud read more
stopped by the Chinatown location of Mixue on Canal Street during the current heatwave bc I wanted an icy cold drink on my trek through the fiery heat. this location is fairly big compared to other locations that i have been to. the order and pickup counter is big. the location is fairly clean for a high traffic area with some seating toward the middle to back of the store. most people were grabbing and going OR catching some cool air-conditioned air before heading back into the heat. the interior is fairly minimalist outside of the giant mascots and signage. to order there are 3 digital touchscreens to the right of the entrance for ordering from the sizable menu of soft serve ice cream cones, sundaes, bubble teas and juices, milk teas, and other dessert-y type drinks. landed on the Grape with Taro Balls (basically a grape flavored tea drink with taro balls). ordered the Grape with Taro Balls with "less ice" (there's still plenty in it!) and 30% sugar which was lowest value for added sugar than 0% (most people seem to go with 100% (regular) or higher. i like the customization options to adjust sweetness and ice as well as to add other items to your drink or dessert. the drink was great on a hot humid afternoon--a pleasant grape tea flavor (not too artificial or chemically, served cold, fairly sweet (probably would go with 0% added sugar next time! for this drink!)and and a nice chewy texture of the taro balls makes for a refreshing summer drink. honestly, this drink rocks whether it blazing hot or not. while i imagine this location can get super crowded--on the day i was there, it was mostly because the touchscreens for ordering were a few feet away from the entrance, so as the lines for each touchscreen built up...there was a literal crowd of people waiting to order in front of the entrance. if they added a few more touchscreens and move them to the middle of the store...i think it would reduce the traffic jams at the entrance. the busy-ness was really the lines for the touchscreens plus people waiting for their orders than anything else. outside of that and the insanity of getting to this locations because there are tons of tourists and street vendors on every block of Canal Street on the weekends...the sidewalks were insanely claustrophobic at times. the service is efficient and is quick despite the number of people who seem to be waiting for their orders. all in all, Mixue is a good place to catch your breath, reenergize with an ice cream or drink, and take on downtown Manhattan! read more
This is going to be my go to place for the summer to get some ice cream. The soft serve ice cream is only $1.19. It was good ice cream, and I like that the ice cream cone was not the cheap cones. They also have chocolate and matcha ice cream for $1.69. Mixue has flavor ice cream sundaes too. They have great affordable bubble tea as well. Service was fast even when it was crowded with people since this is a popular place. And there are sitting areas. read more
Friendly, quick, super easy to order on machine!! Everything had amazing prices!! The Matcha Ice Cream was delicious & only $1.69!! Peach Jasmine Tea was ok!! Bubble Tea was good!! They do take credit cards!! Line went by quick which was nice!! Ambiance was very chill as well!! I can't believe they have an option for 200% Sugar!!! WOW!! read more
7 months ago
Heard many good things about Mixue and right outside the Canal Street train station. There is a QR code to scan to order but it wasn't working to load the menu. Everyone was ordering off kiosks. There are 2 in the store to order from. There was about 5 people ahead of me & it went fairly quickly. There are specials when you load your information into the kiosk such as $1 drink, 1 cent ice cream, % off, etc. I got the oolong tea with 50% sugar and less ice. The drink is really good and will hold me for the rest of the day. Really wanted to try the ice cream but it's just too cold, so will go back again. There is decent amount of seating and does get decently crowded. It was a bit of a wait for the drinks but nothing too crazy. Will be back for the soft serve! read more
This standard bubble tea business recently open in Chinatown, NYC with a grand fake red carpet at the entrance. I am not impressed, honestly and with directness. With an open mind, without judgment I gave it the o' college try seeking my default teas and favorite default drink topping of grass jelly loeng4 fan2 涼粉. My experience is callous and impersonal. I was disappointedly short of cash as that was my plan for method of payment. There is one cash register for cash payments operated by a human while there are two cashless kiosk. This Mixue location is gargantuan with abundant seating. The atmosphere conditions are heavily plastered in Japanese animation cartoons. Mixue does not have business cards nor takeout menu. The menu is electronically displayed on the kiosk. Furthermore, Mixue deliberately offer "one size for all" large forcing customers to intake large sugary drinks to death because Mixue do NOT give any option to chose industry standard drink sizes: small or medium!! Malfeasance. Blantant unethical. The cashless kiosk was weirdly damning as customers must provide a phone number for verification in order to move forward with placing your order. All in all, I received six (6) SMS texts from phone verification code, welcome to Mixue, loyalty points earned, point balance, order placement number, miniscule truncated and I deemed insufficient damning sales receipt, and including order ready notification for pick-up. These stolid incompetent cashless kiosk does not provide a printed sales receipt, but a SMS text despite of having a slot for printed receipts to be dispensed. Mixue does have loyalty where points are earned, balance can be viewed. Order process for order placement is displayed publicly in real-time on a large TV monitor either by name entered in the kiosk or phone number. Mixue is a modern Asian bubble tea/ ice cream business that heavily relies on technology which the consequence is very minimal human-to-human interaction for no interpersonal exchange concept. Adaptability with evolution for technology with time is important, but what about the whole interpersonal human exchange? Peach Oolong tea, medium, $4.33 The coloring of this standard, classic Oolong tea is red pink hue. I have never purchased nor drank Oolong tea in this weirdly damning odd color before. It does not taste like tea in any shape or form, but it has all the aesthetic visual appearance including taste characteristic for lemonade. I did not want lemonade, but my desideratum was Oolong tea. There is absolutely no grass jelly loeng4 fan2 涼粉 for drink topping listed on the kiosk menu, but the closest is white pudding which is awful! This white pudding taste exactly as coconut pudding or Chinese sesame milk pudding served in Chinese Dim Sum large banquet restaurants. There is minimal pieces of fresh fruit white peach embedded, not regular yellow peach. The menu offers "cool" as a option which I, inadvertently, chosen in error without understanding "cool" is colloquial for served chilled or cold without ice. I have no desideratum for a return visit to Mixue. read more
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4 months ago
Mixue - coffee - Updated September 2026
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