Our experience with Alex and his team was top notch! They also had a great selection of bikes! I…read morehad looked at other bike stores and they did not have the bike that I wanted. With a phone call, Alex set aside the bike I was looking for. It was on sale, plus a $450 rebate from the state of Colorado. He explained all of the features, and I got to take it for an awesome test ride. His team added slime to the tires, put on a bottle rack, as well as a bike bag, with no extra charge for labor. Alex and his son even took a look at a broken part of our bike rack that we got at REI. They were able to pinpoint the issue and seem to have fixed it as well! No charge. Excellent customer service!

Good honest shop with people dedicated to helping you with whatever bike needs you have. Be it a…read morenew bike or just a repair. Alex, a great involved owner!

This local shop was knowledgeable and customer focused when I brought in our mountain bikes for…read moreservice. They operate by appointment but the turnaround time on our bikes was a week, which was fair since one needed significant work. They were able to make some adjustments that other shops said would be too hard! Highly recommend this business.

Not the friendliest staff. They did a great job assembling 2 bikes for us, but at pickup, they were…read morenot friendly at all. They were not quite open yet and said you would have to wait 10 minutes. We were fine with that, but it's an awful way to greet customers. It's not what you say, but it's the way it was said. Too bad, not great customer service

I had another outstanding experience with Faye Myers Motorcycle World. I originally purchased my…read morebike here, and they've continued to earn my business long after the sale. A huge shoutout to Kevin in the Parts Department. He helped me order a new Akrapovič exhaust and made the entire process easy from start to finish. He was knowledgeable, responsive, and took the time to answer my questions to make sure I got exactly what I wanted. It's refreshing to work with a dealership that provides great service both before and after the purchase. If you're looking for a new bike, parts, or accessories, I highly recommend Faye Myers--and definitely ask for Kevin if you need help in parts.

If I could give zero stars I would. I came in first thing when they opened and found a Cam Am that…read moreI liked but I was wearing gym clothes so I told them I had to go home and change and would be back the same day. I called them and gave over an hour notice before I came back and asked that it be ready for a test ride. I was wanting to buy it or a slingshot tonight but after waiting for over an hour the Can Am still wasn't ready and I was told that I couldn't test drive the slingshot because there was a very light sprinkle. Keep in mind I have an 815 credit score... NEVER COMING BACK!!!

Solid location for picking out a ebike or regular bike. They have a fantastic trail next to them to…read moretest it out and they have a killer selection of bikes that come in all shapes and sizes. The ebikes are the reason I came to check the place out. The service was fast easy and these guys want to help you find the perfect bike. They have a great service area for fixing and maintenance of bikes and they have some cool accessories. There is also a 15% yelp coupon for any non bike item. Which is helpful for when you are picking up your helmet or whatever you need. Evan helped me out and answered every question I had. Which was a book worth. He was fast and to the point with no bs. He walked me through everything from the battery, weight, materials, different tires, methods of upkeep and accessories. They are not on commission so they are there to help. Highly suggest you check this place out if you have a remote interest in a bike or ebike it's fun, chill and good atmosphere.

Recently purchased a bike online and it was delivered to this location. The entire staff I met was…read moreamazing! They built the bike quickly and the entire experience was awesome. The store manager is super nice and was very helpful with the many questions I had. I have been back to this location for adjustments and accessories and have continued to have great experiences.

I can't say enough good things about House of Motorrad and how well they took care of my…read moresnowboarding needs. I got the Phantom service and am very impressed with the results. I glide down the mountain with ease these days and it's all thanks to House of Motorrad!

Extremely mediocre customer service and way overpriced, particularly for what get/don't get. Tried…read morethese guys twice and will not be returning.

I do not recommend you taking you bike to this shop. Jason is dishonest and unethical. I have…read morebeen taking my y bike to Routes for years, trying to help out a local business owner. Not the best service or value, but he was close to my house and I wanted to help out the new business. I then made the mistake of buying a bike from him. At first he tried to dupe me out of the $450 CO rebate. When asked about it, he got rude to me and began lying to me. I hadnt even taken the bike out of the shop yet, and I asked for my money vack. He declined my request, told he he wouldnt do that. At that time he did give me $400 off the original price. The bike broke after using it 3 times. I had owned it less than a month. It has numerous issues, worst of all the main computer was out. It took them 3 months to get it fixed. When picking it up, he charged me $65. On the phone he told me $45. This was to take care of the "warrantied" items. He said he gave the bike a "free" tune tho. The bike didn't look like it had been given a tune up, it wasn't even clean. He insisted it was given a tune up A few days later, my wife and I went on a bike ride downtown. The brakes worked fine, but it wasn't shifting quite right. After the ride, I proceed to wash the bikes and wipe them down. I typically do that after a ride. While wiping down the chain and drive train on my brand my new e-bike, I noticed that my rag was black with dirt and grease. It obviously was not cleaned or tuned at all. The amount of dirt and grease I wiped off took two rags. When I wiped my down my wife's bike, the rag was nearly clean. Jason seems to have no morals or ethics when it comes to his bike shop. Jason is dishonest, and will lie and rip you off with a smile on his face. This is one of those $1300 purchases I'll always regret. Do you homework first, and don't buy from him.

I had a fantastic experience with Routes Outfitters in both Monument, where I live, and the…read moreSprings.. The team was friendly, knowledgeable, and efficient. I was looking for a new mountain bike, and I demoed several bikes at their shops and other shops over several months. I deciding to buy a bike from Routes Outfitter. Ric Sieben made the entire process smooth and stress-free. The bike was set up perfectly. Only minor, personal preference tweaks were needed. Ric is a class act and I would not hesitate to recommend RO and especially Ric. They do business the way it's supposed to be done.

I had a very good experience buying a bike here. As a newbie, it's a bit intimidating with the…read morevarious bikes and gear. These guys all took their time with me and were quite welcoming. This is the 3rd shop I stopped in to check out the bike I was looking at and the only shop that actually took time to talk about the bike, the gear that I need, etc. Don (sales), Byron (parts/apparel) were standouts, but everyone else there seems to enjoy what they do enough to be friendly.

My wife and I finally decided to invest in a plowing side by side and went in believing we were…read moregoing to get the base model of Polaris. We left with a last-years-model CFMOTO - a brand we'd never heard of for a seemingly handsome discount. That was great. What wasn't great was the lack of attention the sales staff gave to critical details of our investment. We definitely felt the turn and burn of sales handing us off to the people who actually knew these details but we didn't find any of this out til after they'd ran our credit and were deep into the paperwork. Beyond that, they promised to take us through the new vehicle upon drop off but the transport guy said he'd never dropped one of these off and practically tore open the hood looking for the battery I later found out was behind the seats. They lied to us that they did the first major service and not until we asked for an owner's manual and proof they did the service that they sent the transport guy back out to get it to actually perform this service(fingers crossed) then redeliver it to us - this time with a manual so we could teach ourselves about the ATV they sold us. Can't recommend these guys to make your investment with.