Boston, Albany, and Portland, Maine are my nearest Alfa dealerships for authorized warranty work…read moreand about equal distances from me in Northern Vermont. I love my Alfa and I'm glad I chose Boston Motorsports. My advisor was friendly and efficient, and obviously knowledgeable and passionate about Alfas. I needed some routine services performed and had several minor warranty issues with my 2022 Stelvio Veloce. Everything was expertly addressed in a few hours and the experience was completely hassle free. I had my chill dog with me and the waiting area felt a bit compact, so we took a walk. There is a public bike path, a bridge over the Charles, a shaded park/reservation area, dog park, and shops and restaurants all within a relaxing 10-20 minute walk. If you own an Alfa in New England, 10/10 this is the dealership to go to. Perfect experience. Lots of fun things to do nearby Cambridge/downtown Boston if you want to make a couple days trip of it!! Update: After owning a 2022 Stelvio Veloce for six months I upgraded to a 2022 Stelvio Quadrifoglio. Boston Motorsports is still the only regional Alfa dealership I would consider bringing my Alfa to. Their service and knowledge is exceptional. If you live in New England and love Alfas, this is the best shop.

Run! Avoid this place. Give a more ethical dealership your hard earned money. This dealership paid…read moreme to remove my first review because they sold me a car that wasn't serviced between owner 1 and myself. Multiple dash lights went on within the first two months. Went to the manufacturer dealership who serviced it and confirmed multiple corners were cut by the seller. The sales process stinks, everytime you question anything they steamroll you onto the next topic. I take ownership for not leaving the dealership before buying. Writing this review for someone who sees the good reviews, but their gut is telling them to run. RUN! They pay off the bad reviews. RUN!

My review is for the Fidelity extended service contracts that they sell…read more This is the only place that I know of that will allow you to quote and buy a warranty online entirely. Fair, transparent pricing and hassle free process. Additionally, Michael Bernardo provided me with outstanding customer service. First time I was looking to use the service contract, the garage I brought my car to points out that some part of the contract was incorrectly filled by me and that Fidelity wasn't able to provide coverage unless corrected. Contacted Michael who was on it very quickly and things went smoothly from there. Keep in mind, this was my error and he took the time to make sure things went OK. I was expecting to be SOL but was glad this was not the case. Thank you so much for your help!

I wanted to share an update as an owner of CPO S90 2018 which was 5 years / unlimited miles , I…read morejust saw the recent updates that you can only extend from your original selling dealer , this generated two Major issues. 1- I bought the car online from different far State . ( I can't Go to them in person) . 2- I had pleasant experience with them so they did try to help but the dealer owner push only 3rd party warranty and does not sell any CPO Extension. I have tried to reach to dealers in my state (Washinton & Oregon) they all had 3rd party warranty and all of them were extremely expensive, cheapest was 3500 for 24 k miles extra / 2 more years. This is where Michael Bernardo shines @SteingoldVolvoCars . he was solution oriented. After sharing with him the original selling dealer does not sell extensions, he was able to get an exception from Volvo and extended the CPO warranty to 10 years / 100 k miles. By Far in any type of calculation the CPO Price for extensions is most cost effective and most secure choice for peace of mind Was Michael. after choosing the coverage I want and made a payment , within 12 hours he got the extension signed and sent . for anyone in the same position or live in same zone (Portland Oregon / Vancouver Washinton) . Make sure you reach to Michael Bernardo and share if your original dealer does not extend / sell CPO extensions and see what your choices is I can guarantee that he would be the most trustful / most cost effective for your Volvo needs . Finally, I appreciate @SteingoldVolvoCars transparent pricing online . Amr

RIP! Just not right…read morethat a decent manufacturer was put out of business by Uncle Sam.

I have never had a better experience at a car dealership. Not ever…read more I got a great car at a great price and was able to negotiate a really good price for my trade-in. Sales are great here, and service is unbelivablable. I live in Marlborough now (used to live in Canton) and I will STILL drive to Norwood for any maintenence etc I need on my Saturn. I love these guys. Buy your cars here. Get your oil changes here (and they'll wash and vacuum your car for free while they've got it).

Owner gave me a bill of sale for a car and then decided to sell it to someone else…read more We had discussed payment on Thursday and Friday had "bought" the car. Gave me a bill of sale, said I'd contact my bank and off the transaction goes. Should've been done before End of Business day. I tried to contact the owner and he ghosted me for three days (Friday thru Monday) and finally said he sold the car to someone else, shortly before opening on Monday. Refused to talk or discuss what happened since. Careful and buyer beware of the bait and switch this guy does. You'll only waste your time and money.

We were looking for a preowned BMW with options that are a little hard to find, so ended up…read moretraveling to Central Motor Sales since they were one of two dealerships in the state that had the car in stock. We first drove by when they were closed, and liked the appearance of the dealership, as well as the peek we had at the car. We came back the next weekend and bought it. It was hands down the best experience that we've had at a dealership -- no pressure, no haggling, just a good deal on a super nice car. We will start our search at CMS next time we're in the market. Until then, we'll keep sending our friends and family down to check them out.

Recently traded in our Pilot for a new Mazda CX-5, and the customer experience from end to end was…read moreno less than exceptional. My care team, which consisted of Ray, Sami, Stephen, and Alex, was polished and streamlined, which was much appreciated by this very busy toddler mom and tech professional. Right at the get-go, Ray understood my need to have everything lined up and ready to go so he answered most of my questions ahead of my arrival at the dealership. Already sold on the idea of a Mazda, I completed my credit application ahead of time, and had already narrowed down my options between the different vehicle types. Once I finally made it to the dealership, Sami had the car ready for me to test drive and we went over the paperwork in less than half an hour. Stephen then helped me choose a couple of great warranty options that I didn't even think to get, but I know will already pay off. On the day of pickup, Alex was gracious enough to walk me through all the different options in the car and patiently waited until I was done asking random questions. Alex and Sami, come to find out, had gone to work that morning on their day off to make sure I was able to have the best pickup/send-off experience. Thank you to this amazing team for the superior customer experience. 5 stars all the way!

Communication Details…read more Following through Answering questions completely and in a professional and timely manner

After having my car at the dealership for about a week and having to spend a natorious amount of…read moremoney on Uber. I call them to check-in and they said it'll be ready by later on that day. I come pick it up and the next day I have the same issue I ran into. Now I'm waiting 2 weeks for something get fixed that's already payed for. If you wanna get scammed for money and service; This is your spot!

an amazing dealer named rich has helped me so much and got me and he has an amazing personalityread more

Dormans Auto sold us a 2017 Ford F250 that had serious issues almost immediately after purchase…read more Within 75 miles of driving it home, the engine began making a loud ticking noise, which strongly suggests the problem existed at the time of sale. We brought the truck back multiple times, spending hours traveling, but their attempted repairs didn't fix the issue and their explanations were inaccurate. Since then, additional problems have surfaced, including oil leaks (front differential and rear main seal), non-working heat/defrost, electrical issues with lights, a broken radio, and a non-functioning passenger window. We also had concerns with how the deal was handled upfront, including being encouraged to temporarily change insurance in a way that could be considered misrepresentation just to satisfy the bank. Despite giving them opportunities to make it right, Dormans Auto has refused to repair the vehicle or take responsibility. Very disappointing experience and lack of professionalism. Would not recommend.

Every single time we have needed to take a vehicle to Dorman's Auto, whether it be for an…read moreinspection, maintenance, recall or repair, we have received top-notch service and care across the board. Everyone from the office staff to the technicians are courteous, knowledgeable and offer personalized customer service. I really trust that when it comes to our family vehicles, we are in good hands at Dorman's. As a busy mom, I appreciate that they always get us scheduled in right away whenever I call (ie: inspection expires this week!) and get our vehicles serviced quickly so that we are right back in our cars ASAP. I appreciate having a reliable and affordable auto service shop I can count on year after year. Thanks Dorman's, you guys rock!