Quick and honest service!…read more I sent a message on Yelp requesting a quote for an oil change. They responded very quickly, priced fairly, and even provided time slots they had open, so I headed to the shop that same Saturday. When I arrived, they quickly directed me to pull in to start the service. It seems like I had just sat down when they called me back out to show me the the underside of the van. They wanted to know where I'd done the prior oil changes since whoever did them had stripped the tread on the pan from tightening the bolt too tight. I could clearly see that what they were saying was true and the pan had no tread and had been leaking oil this whole time. There really would be no way to do the oil change without also changing the pan. I asked how much that replacement would cost, and told them to go ahead complete the repair along with the oil change. This is my mom's mini van that I was going to drive back down to LA, so definitely wanted to ensure I was safe. I was told it would take 2-3 hours, but was quickly out in about 1.5. They even provided a discount when I paid since the repair was unexpected and fast, which I really appreciate. They pointed out some other concerns, but did not force any repairs on me, which I am grateful for. Will definitely be coming back for any future oil changes and repairs.

Very satisfied with the service! The repairs were completed faster than expected, and the pricing…read morewas fair and affordable. My car looks great, and the whole process was smooth and stress-free.

Literally just like the name says: stress-free. I called for an appointment and they had an opening…read morethe same day, plus they gave me a discount on the diagnostic. Naomi at the front desk was super sweet, and I ended up giving the workers a bunch of sour candy because I like giving people candy lol. Overall, it was a really good experience.

Review is for service on 1/13/25. I was having issues with a strong exhaust smell in the cab of my…read more2013 Chevy Equinox, and was in search for a trustworthy mechanic to take a look and hopefully repair any problems before an upcoming SoCal roadtrip that I was taking with my family. I used Yelp to put a blanket request for the Sacramento area, and Stress Free Auto reached out right away! I was able to take my car in first thing the next morning and was greeted in such a friendly and warm way. Knowing they had a few jobs ahead of me, they called a niiiice Lyft and made sure I got home free of charge! From there the communication was excellent. There were continual texts that provided information about their progress not only with searching for the main problem, but also a general overall inspection of my vehicle. Once complete they sent me an estimate, I called to coordinate which things I wanted repaired/addressed, and they sent over a finalized quote that I signed immediately. It was quick, informative, and quite literally stress free The main problem was a cracked exhaust manifold. Seems like an extensive repair, right? Well, they let me know later that afternoon that they were done! Amazing same day service! Absolutely incredible. It's been a month since the repair and I haven't had any issues. So, in my book, that's a job well done! The only small gripe I have is the cost. Again, it was same day service, so it's understandable that I might have paid more than I would have at another local shop, but they did offer a discount on the initial inspection cost. Some other shops roll the inspection cost into the cost of repairs, but unfortunately Stress Free doesn't do that. Plus, a couple of suggested repairs were somewhat of a laughable cost. If memory serves, they quoted me around $60 to replace wipers. I'm not sure if it was a quote for all 3, or just one, but I spent $15 on a wiper on the way home and installed it myself. Whatever, they are trying to make money! Despite my small price gripe, I will be using Stress Free in the future for any vehicle concerns I have!

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

James is the best. He cares…read more They all do. I have never been to a better business with great service and big hearts!!!!! So grateful

No service today, just refuel. They have very good gas and diesel prices. Not open on Sundays…read more The service team, with Adam and Ted are highly recommended. They stay in their lane; no alignments, clutch work, etc. They do smog testing. For the last 20 years, we have had all our vehicles serviced at AVS. They are always upfront and on budget. Great communication.

I've been coming to this auto repair shop for years, and I can honestly say they've always taken…read moregreat care of me. The staff is incredibly kind, helpful, and always willing to go the extra mile to make sure everything is done right. Mr. Javed is truly the best--professional, honest, and someone you can really trust with your car. It's not easy finding a place like this, and I'm so grateful I did. Highly recommend to anyone looking for reliable and friendly service!

I've had nothing but great experiences with Fair Auto Repair and Tire. The team is always helpful,…read morefriendly, and honest. They've taken care of all my tire needs, from replacements to rotations, and everything is done quickly and professionally. They've also done my oil changes and even replaced my lower control arm, and the work was done right the first time. What really stands out is how much they care about their customers. They take the time to explain things, don't try to upsell, and make sure you feel comfortable and taken care of. The pricing is great, and the service is reliable every time. I highly recommend them if you're looking for quality work and great value!

Absolutely fantastic experience with Phill! Our car took a dive at a terrible time. It was so…read morestressful, and we were hoping to get it fixed as quickly and affordably as possible. Phill was a lifesaver! He responded to our request immediately and came right to our house super quickly on a weekend. He went out of his way to diagnose the problem, go get the part, and fix it all within a few short hours. His work was top-notch and reasonably priced. Not to mention how nice he was! He could tell how stressful the situation was and was super determined to help us out. It is such a relief that the car is fixed and even more of a relief to know that such a great mechanic is available in our area. Can't recommend this guy enough!

Phill did a great job in replacing my AC compressor and drive belts on my Chevy Tahoe. Very…read morereasonable price on labor costs while I provided the parts. Thank you Phill for getting my AC running up again.

I have been taking my car here for years. They are honest, reliable, and I haven't had any problems…read morewith their repairs. Their location is very convenient for me as I live in the area. Ramon always provides top level customer service and knows my car and which repairs are needed. The rest of the staff is friendly as well.

I don't usually write reviews, but I had to for this place. Every time I've come in, they've been…read moresuper friendly, helpful, and just genuinely good people. It's hard to find businesses that feel honest and not like they're trying to upsell you on everything, but that's exactly why I keep coming back here. They take the time to explain things, answer questions, and make sure you actually understand what's going on instead of rushing you out the door. You can tell they care about their customers, not just making a quick buck. Definitely recommend if you're looking for somewhere you can trust.

I've taken my car here for service several times for nearly a year. The quality of work done has…read morealways been phenomenal on top of their exceptional turnaround time. You can tell that Peter actually wants to do a good job on the car he services and wants to build a good rapport with customers. Even the one time they made a small mistake, Peter acknowledged it, gave me a discount, and fixed the mistake without any additional cost to me. This shop has now been my go to shop for all my servicing needs. I'd 100 percent recommend them to anyone looking for a trustworthy, reliable, and reasonably priced auto shop to take their car too.

incredible people along with incredible pricing !!! this is my new favorite place for anything car…read morerelated now :) everything went well , i was given run downs on how and why prices are the way they are , the services are always as quick as can be and peters attitude is full of wonderful kindness

Called and spoke with Ray, I described the sound and issues my vehicle was having. I initially…read morethought it was my starter or alternator and Ray immediately said nope it's your battery, we just saved you some money. He was 100% right, it was my battery. He could've easily came all the way and charged me to check the car and pointed out the problem but he saved me time and money with just me describing the sound my car was making. I'm beyond thankful for Ray and him being so honest. If I need any other help , he will definitely be my first call!

Ray was quick to answer and assess my situation. He dispatched Ray fairly quickly and despite an…read moreaddress mixup, Ray was at my place within an hour of my call. Ray, beyond being just a nice guy, was great with communication and was knowledgeable about the work. Ray was done in about a half hour. He took the time to show me the faulty part he replaced and to reset the code. Earlier today I was in a pinch and was getting frustrated with the one week, two weeks plus wait that repair shops were giving me. I thought a mobile mechanic option might be a better solution. But I was worried that it would cost too much. Not only was I able to get the repair done today but it didn't cost me any more than it would have at a shop. Quality work done in quick time and for a fair price. I definitely recommend these guys and not just for emergency repairs. They are a great option no matter your needs.

I recently had a fantastic experience with an AAA repair shop in Arden, and I feel compelled to…read moreshare my thoughts. From the moment I arrived, the staff was incredibly welcoming and helpful, making me feel at ease during a stressful time after my vehicle was involved in an accident. One of the standout features of this shop is their exceptional customer service. Everyone I interacted with was not only friendly but also genuinely concerned about my situation. They took the time to explain the process and reassured me that my vehicle would be well taken care of while it's stored there. What truly sets this shop apart is their commitment to handling all the billing directly with my insurance company. This has been a huge relief for me, as it means I don't have to worry about the financial aspects while my claim is being processed. Their seamless communication with the insurance company eases my mind and allows me to focus on other important matters. Overall, I am extremely grateful for the service I received. If you're in need of a reliable and supportive repair shop, I highly recommend this AAA location in Arden. They will take care of you and your vehicle with professionalism and kindness.

I'm not from this area, so when it came time to do my routine maintenance on my vehicle, I reached…read moreout to AAA first. I've been with them since I first started driving (back in TX) and never changed my membership/insurance since. BIG reason to trust them, right? - WRONG. Let's start off with the fact that I called and spoke with a technician over the phone to coordinate an appointment on my off day. I let him know what I need done (gave my Year/Make/Model, mileage and service code) and booked it for 10am the following morning. I had a code b0 which I identified and confirmed with him that it was an oil change, fluid check and brake inspection/fluid flush. I was told it should take several hours and can choose between morning or afternoon (10am done by roughly noon or Noon done by roughly 4/before close). I opted for the AM appointment so I would still have time do do what I need to do. Appointment day comes and I go to drop my vehicle off. I was given an ETA by the service advisor Phillip Tran of 1pm (when they got back from lunch) since I added SMOG to the b0 service. I was then offered a Lyft to get home until my vehicle would be done (YAY!). So far, so good. As time goes on, I have not heard anything from AAA. At 130pm, I call to check in on my vehicle's status. I was told by Phillip that it is not done yet but he will call me right back with an update. I finally get a call back at 2:19pm and he said there was some sort of delay with other cars being serviced that my new pickup time ETA will be about 4pm. I then get a call around 4:18pm for him to tell me that it took them all day, or so it seems, to identify that my dip stick was broken and they were unable to do the oil change. The icing on the cake was that they said they located and ordered an OEM dipstick from MB El Dorado Hills with a price of $96!! No one communicated to me at all or gave me the option on whether I wanted that or not - realistically, an aftermarket dipstick runs about $10-$15 online. Then Phillip proceeds to tell me they are finishing up my SMOG. Wait, what!? How does that make sense to complete a SMOG if the check engine light is still on because the service was not completed? Who trained these guys? Are they just trying to milk out as much billable hours to customers they think do not know any better? The technician who could not identify the dipstick issue in a timely fashion is listed as Elliott Maxsom. The SMOG inspector that decided to move forward with the SMOG was signed by David Cain. I asked if there was anything that could be done to remediate the situation. Phillip apologized and said that he "zero'd out" the inspection, as if that was a favor to me. OF COURSE that should not be billed - I KNEW it would fail if I did not get the full servicing completed. Who in the car industry does not know that!? The only "discount" I received was a measly $14.50 for being a AAA member. I asked if a supervisor would be able to contact me about my experience and was given a business card of the manager Jeremmy Sanchez. I was told that if I do not hear back by Monday from Jeremmy, to reach out again. Once again, I will lead the communication. We shall see if anything is rectified by Monday. Maybe this is a one-off experience (previous reviews appear that this happens often enough). It does not change my view on my insurance with AAA or my membership for Roadside. This is just beyond disappointing to know that I cannot trust or rely on their repair center.