I used to dread going to get my oil changed. My first experience at Take 5, The old manager wanted…read moreto be any where but there. No warm, no fuzzies. But NOW? new manager and it's like a whole different dimension. I pulled up for my oil change and was greeted like I was rolling into the Four Seasons (if that's a thing for oil changes). I was even asked if I wanted some water while I waited. Gasp. The new manager runs this place like he's conducting an orchestra of dipsticks and wrenches. The crew's efficient, polite, and didn't try to upsell me on windshield wipers I just bought yesterday. The whole vibe is less "grease pit of doom" and more "pit crew at the Indy 500." I actually left in a good mood after an oil change--let that sink in. Long story short: 10/10, would recommend. Old manager was a sitcom, new manager is a Netflix documentary--organized, calm, and way better for my blood pressure.

Avoid This Place at All Costs…read more This was the worst oil change experience I've ever had. They drained my oil, removed my air filters, and charged me full price--then told me they didn't have the filters and might find them "somewhere in DFW." I sat in 100° heat for over an hour with no real solution. When I asked for a refund on the filters so I could leave, I was told it would take two weeks and that they'd have to charge me again for the whole service (over $200). Corporate never answered their hotline. Completely unprofessional, misleading, and a total waste of time. I will never return.

An efficient way to get my annual emissions inspection done! I appreciate that they were quick and…read morethat I did not even have to get out of my car! Thank you!

This was my first time going to Valvoline. As I parked a worker greeted me and asked if I needed…read moreany assistance. I told him my AC isn't blowing very cold. His name was Broderick. He was friendly and informative about the AC recharge service and made me feel comfortable. the other staff was also friendly and helpful while I was waiting for my car. I recommend this location for your next AC recharge.

Came in today for a vehicle inspection as a walk-in and had a great experience. Brandie and Alex…read morewere excellent--super helpful and professional. I was in and out in under 35 minutes! I brought in my 2016 Toyota 4Runner for an oil change and inspection. The techs were efficient and knew what they were doing. The lobby was clean, comfortable, and had a professional feel. I had some issues with the oil change place down the street, so I'm really glad this shop opened. Even as a walk-in, the service was fast, friendly, and thorough. I'll definitely be bringing all my vehicles here from now on!

I went to Brakes Plus for the first time today. John, the manager, was knowledgeable. His…read morecustomer service was exceptional. I will be back.

I went to the Flower Mound location for my emissions test- registration renewal…read more This was my first time here and I was impressed!! Everyone was super kind and helpful. I was in and out with in an hour. As well as the emissions test, a free courtesy check on the vehicle was added. Waiting area was clean and cozy. I will definitely be taking my car there for future repairs!

Great service and quick. Waiting room atmosphere is very welcoming comfortable. Coffee included!read more

Several years later. Place looks run down. Not what it used to be. Don't waste you time…read more Go to car wash guys down road you wont be sorry.

I have a problem with these people sitting out here cleaning cars in 105 degree direct sunlight…read morewith NO SHADE. I consider it to be inhumane. The management NEEDS to build an industrial shade port for their employees. They work incredibly hard as it is for very little money. I can't believe no one has even thought about this. SHAME ON YOU CELEBRITY CAR WASH. I won't be coming back until you fix this!

Used these guys in the past to service some of our older vehicles including our daughters Acura…read moreduring her college years. On a trip back from OU she called saying something was dragging from the bottom and had pulled into a truck stop. I drove to Oklahoma got under the car and what was hanging was the lower splash shield which screws to the bottom of the chassis. Now here's what's relevant, to do a full oil change the lower splash shield must come off. . The following day after buying a new splash shield i jacked up the car and went to remove the damaged existing shield. Thats when I noticed the existing shield was missing attaching bolts and worse had been partly zip tied to the front air dam.. Final thought I had, who last serviced this car before our kiddo went off for her junior year at OU, Firestone in town. I never brought it up because I wasn't gonna ever go back there again. This was one of a succession of things that made me think. This was not a place I wanted to do business with any further. I make it a practice now to check every bit of work.That is done by anybody on our cars.Nobody is without error but this was clear negligence

If 0 stars were available as a choice, I'd select it. Countless visits with multiple cars where…read morethis shop finds thousands wrong and the car comes out making more noises than it did when it went in. Many times we've had to take the car back so they could repair their own work. On March 1, we took a car in to have a rattling noise checked, for tire rotation and oil change; simple tasks for most shops right? The shop lied about performing the courtesy tire rotation that comes with purchasing their tires, and charged me for the full synthetic oil change that they never did. We ended up at Take 5 to get that simple task done but after looking at other reviews on various sites and the BBB site (F rating), I don't know how we were ever coming here in the first place. Don't contact corporate as they don't care either. To fix the rattle, they wanted $1600+ to replace front control arms and rear shocks. Needless to say, we'll never visit another location. UPDATE: I've been in contact with "socialcare@bfrc.com" for weeks and have been assured I'll receive a call from Firestone. No communication from the store or anyone else outside of "socialcare@bfrc.com" in weeks of correspondence. 3/25/26 Update: The vehicle has now gone through 2 visits at a 3rd party shop to perform extensive inspections to ascertain the source of the rattling. Firestone's assessment was that the front control arms / ball joints be replaced at $942.98 and for some odd reason, the rear shocks also be replaced at $627.38. That was Firestone's fix. The actual fix? $70 in MISSING hardware from the left front brake assembly! This practice lines up with everything I've read online. Assess and assign ridiculous amounts to fix the problem hoping it will. Had I agreed to the work with Firestone, the rattling would still be there. Do not take your vehicle here. If it's their tires you're after, go to Discount tire. At least there you won't walk out with thousands in recommendations on issues that don't exist.

I had a shocking and unbelievable experience at this location today. I desperately needed an oil…read morechange and when I pulled in there were three male attendants, sitting down doing nothing. I was thrilled there was not a wait. One man came out to my car and when I asked if I could get an oil change he said yes. No greeting, no smile, just "leave your car here, you can wait in the lobby...", all with an expressionless face and an irritated tone. When I came back to get my car, two of the men were still sitting, absorbed in their cell phones while the third man took my payment. He too just stared at me with a mean expression, never said thank you, or anything other than to tell me my total was $108.00. For an oil change; I was not aware they cost this much! Through that whole encounter he never said one positive word to me: not - thank you for coming in; not - good bye; not - please come again. He was unbelievably rude, staring directly into my eyes with insolence, responding to me with the minimal amount of words possible. I am still dumbfounded by their unprofessional behavior and surly attitudes when I simply stopped by for an oil change. Never again.

Great job...we took a chance, and they proved it was worth it...We called today, brought it in…read moretoday, and it was fixed today...all after 2pm.

Taylor and Lindsey are fantastic at the highland village location, they're kind and so easy to work…read morewith. if y'all ever need anything for your car or SUV's this is the go to spot.

Great service and friendly staff! Highly recommended to get some work done. Got my oil changed and…read moreinspection without any issues !

If you need somewhere reasonable and honest to take your car for service, this is the place. They…read morefixed my vehicle when the dealership didn't do something right. Also, things the dealer told me I needed, they said didn't need replaced yet. Have always gone here for years for inspections and oil changes. Now plan on taking my vehicle here for everything.

Sharing a fave carwash location in Highland Village, https://www.simasplash.com/. This place is…read morefantastic hands down. My car was detailed to perfection AND it didn't break the bank as many of these places are when "detail" is mentioned. Super courteous team, attention to detail and every car is quality checked before it's considered complete and ready for your inspection and satisfaction. The lobby is THE most comfortable and relaxing experience. Saturday morning cup of coffee, a quick chill and you're out of there with a clean and fresh ride. Great way to start the weekend in this Texas weather. Located at 1450 Justin Road, Lewisville, Texas 75077 Ask for the mini detail when you go and you will be sure to experience how the carwash experience is supposed to be done.

I went to this location 5 times earlier this year. I was OK with the job they did but I lost a full…read morehour waiting for them to do their job. Then they raised the price on my third visit which was already high in my opinion. I tried to talk to the Manager but he only made excuses and told me good work takes time?? Their procedures were poor compared to other full service locations I have used. The last time I went by I took my daughter's car. The price was higher again but I paid it. Once again I was there an hour+ and her car was sitting partially in the sun for over 20 minutes so it dried with spots on the hood and grill areas! I left after telling the manager what was wrong. His response was sorry we are short handed my people are afraid of an ICE raid?? I won't go back!