I just took delivery for a bed, knee-scooter,and rollator. The equiptment is clean, looks brand…read morenew, and very easy to operate. The delivery was on time, AJ took the time to explain each piece and how it works. They helped me choose the right equptment that will help with my recovery. I HIGHLY recommend this company their customer service has been wonderful. Now I feel safe and know I don't have to go upsatirs until I am ready.

We live in Southern Illinois and had just visited our 99 year old godmother in Northlake. Then,…read moreJust after arriving at home she told us her rolator walker had fallen apart. We needed one for her right away but couldn't return the 5 hours one way it takes to do anything in Chicagoland in person. We called and got the equipment we needed with free transportation and delivery within hours! The price was very reasonable and the service was fantastic! Two thumbs up !!!

Customer service is horrible the employee Lucy tried to sell me a Wheelchair that was not the right…read moresize after telling me that all Wheelchairs were not returnable. She originally told me that they didn't have my size chair I needed that it would have to be ordered. That was Thursday and all of a sudden she called me on Monday and said they did have a smaller chair in stock Why would I take something that wasn't the right size. When I told her that she started yelling at me and told me to go to a different store. This is a buyer beware store the owner and employee Lucy trying to make a quick sale and she tried to give me the run around and she talks out of both sides of her mouth.

Best in service and right on time delivery. Much better compare to my past experience with others.read more

I recently had my lift chair dropped off at my home and I just want to say the two young men I…read morebelieve isiah and Jay were their names we're phenomenal. With what they do and we're so respectful! I definitely would recommend them if you need your delivery they have my vote geeat work gentleman!

I found Elite Home Medical Supply via a simple Google search; they were the first and last business…read moreI called. Normally, I read reviews and shop around, but considering the customer service I received from Mark on our first phone call, I knew I found the right place. Anyone who has ever experienced a medical emergency knows time is of the essence, so when my once mobile mom came home from the hospital (and couldn't walk), we were scared and helpless. I called Elite Home Medical Supply on a Saturday morning (of Memorial Day weekend) to inquire about Hoyer Lifts. Mark answered and told me he could deliver one Tuesday. After telling him about our situation, he made some adjustments, and delivered the lift with his son, Jake, that same afternoon. To add to that, they both stayed to give us a tutorial while we practiced using the lift with my sister-in-law. After that, my sister-in-law went to the store to purchase a commode and bedside table. At the store she was accommodated by rockstar employee, Jasmine. I think the fact that Google revealed to me Elite Home Medical Supply, which is 35 minutes from my home, was divine intervention. These people are angels, and my family is forever grateful. Thank you, Emergency Home Medical Supply, for being there for my family when we needed you the most.

I purchased a Pride Jazzy 27X powered wheelchair in February, 2026 from Geoff at Midwest for $3100…read morecash including tax. The sales receipt notes a $100 discount "for nondelivery" (we took it with us) and a $567 "cash discount." It was a demo but essentially like new due to its being a recently released model from the Pride Corp. Also included in the selling price was a removable cupholder and "complimentary in-store labor" for one year. Several strong positives were experienced while shopping. Geoff has a very nicely configured and stocked store. There is plenty of room for customers to test-drive the various powered chairs. Geoff did not at any point pressure us to buy a chair. He knew his merchandise extremely well and pointed out pros and cons of each of the various chairs we considered. Several helpful suggestions were given regarding the chair we purchased. Finally, Geoff is quite likeable and has excellent people and selling skills. My only issue with Midwest Mobility was pricing. The chair's tagged price was $3699, a full $600 above what the same chair is selling for on Amazon, at other local dealers, and at many on-line dealers. I compared Geoff's price on another chair with those of a couple of other dealers and again found Midwest to be the highest price. I was able to buy for below Geoff's asking price partly because I paid cash but mostly because I knew in advance what the chair was selling for elsewhere. My advice to potential customers is to look but don't buy before you check prices at other dealers and Amazon, which may be lower than Midwest's. Then, if need be, you will be in a much better position to negotiate the purchase price of your mobility device from Midwest.

I purchased my wheelchair here and had a problem with one of the brakes. They took the chair…read more In and it was repaired quickly. Also the staff wa great and very helpful.

Super nice and knowledgeable staff. Rented a wheelchair for my Dad for 1 week. No hassle when…read morerenting for another week.

We went in looking for a solution to allow my husband to sleep after rotator cuff surgery. Terri…read morehelped us by first showing us wedges they had available. He had already tried that and it was worse than our couch recliner. She suggested that renting a powerlift chair might be helpful. It was on the pricier side, but the only other idea she had. Well, we thought about over lunch and just decided to just purchase a chair. Terri showed us the options and let us just try out the chairs on our own time. We never felt rushed. It was obviously more than we originally thought of doing, but we are sure we won't regret it in the future. The only thing that didn't make us happy, and why this isn't four stars, was the price tag. We picked the chair we liked best & thought the price was what was on the tag. There were options below the big price, like heat & massage, which were things that could be added to the base. Oh, but the material that the chair used was on that list (which we didn't realize because it was not a common name). It was not in the large number on the price tag and added $900 to the price. We didn't know this until we were checking out. We do not blame Terri for this, but the company that thought this was a good idea. The tag should have had the final price, before taxes & delivery not the base price if you could buy it off of the floor like we did.

I had back surgery in December, and while I'm easily able to walk, I really can't go too far (or…read moretoo long) without sitting down. So, the only way I can do big stuff is renting a wheelchair. I went to Comic Con last weekend, and I was planning to rent a wheelchair through the convention center. When they finally called back with pricing (the day before the con started) I was floored at the price - $250 for 3 days. You can BUY a wheelchair cheaper than that, given a little notice. So I googled "wheelchair rental chicago", and Howard Medical was the only result that looked promising. I called and I couldn't believe how nice and helpful they were, and they had 5 chairs in stock for me to choose from to pick up the same day! They were also really helpful when we were picking up, and it was only $15 a day (and they didn't charge extra for dropping off on Monday morning instead of Sunday night). The chair itself had trouble with normal walking speed, we had to go slower than we wanted to, but that seemed to be the style of wheel - the chair itself looked like new. I couldn't be happier with their service, I'll definitely use them for my next convention!

We run a charity and we had a walking pilgrimage planned for months. I twisted my ankle 3 days…read morebefore the pilgrimage and was sure I was not going to go unless I find someone that had a wheelchair. No luck with that, we decided to call many different medical supply companies and Howard was the only responsive company that seemed genuinely interested to help us. We explained what we were doing and Camela was very thrilled when he heard about our charity and event. She was very nice and even suggested a scooter will be better if I want to move more freely on the pilgrimage. She was able to accommodate us in a very special way. I would recommend them to anyone looking for great service from people who care.

I bought my scooter from Joe 2 years ago and my controls were sticking Joe came out and picked it…read moreup and even left me a loaner. Thanks Joe for your fabulous service.

Joe is fantastic. Yesterday AM I had an old power wheelchair my late wife used 20 years ago. I had…read moreno idea how to get it running again for my recently handicapped brother. I found the Wheelchair Shop through a referral, called yesterday and made an appointment for today. Joe came to my house and picked up the chair last night!!! Then today it's fixed, he dropped it off and it's ready to go! Amazing service. Thanks Joe!

We have ordered several items from All-Terrain as well as had some service questions. They have…read morebeen wonderful to work with. Our Gypsy Q2 has been all over the world with no trouble from the airlines (they will send you documentation to show gate people) Don't hesitate calling them with your questions and needs. Nate K. Fort Lauderdale, FL

From the owner: All-Terrain Medical & Mobility, LLC, is an online durable medical equipment company that provides…read moreover 1,400 products from over 50 manufacturers. We are accredited with the BBB and have been in operation since 2007.