This place has gone down hill. It wasn't bad a few years ago. I've been going in every few months or so. But what I saw tonight, was the most disgusting thing I've witnessed in all restaurants in Austin. I went in to order a mod pizza, the guy at the counter had headphones in and dripping wet gloves on. He took one head phone out and said "what do you want". I said just a mod please. Without saying a word, he grabbed one from the rack and very angrily laid it down. He went to go put red sauce on it, and saw that it was empty. He grunted and then took the empty container away and grabbed a new sauce, while he did this, he moved it over so quickly and angrily that the sauce got all over the floor and other toppings. And I'm not talking a little bit, it was a lot of sauce just dumped. This frustrated him more and he grabbed a tiny sanitizer bucket and angrily placed it on the counter where all the toppings are. Sani water splashed all over the toppings. He grabbed a soaked towel that was in the sanitizer bucket, brought it across the mess he had made on the floor and squeezed the towel to have the water splash over the sauce he had dropped before. The sanitizer water was extremely dirty and you could tell it had been there most of the day. He came back to continue making the pizza and hadn't said a word to me the entire time from this. He also had the same gloves on for this entire interaction. I told him thanks but I'm good, I didn't want to get sick. So I left and he just stared at me without saying a word. There were other employees nearby and none of them even bothered to look over. It was a noticeable mess and he was noticeably very frustrated, but none of the other employees even cared. The place was a mess, and all of the toppings looked disgusting. The behavior from this employee in particular was so dark, cold, and angry. At this point, MOD is a stain on the westlake community. With the state of this place and the complete lack of cleanliness from the employees it's a matter of time before someone gets very ill or worse. My immediate action after this review will be reporting them to the health department. I am never going back to this place again. read more

MOD Pizza - This is the employee mentioned above. - Pizza Near Me - West Lake Hills, Texas

We should have known - place was empty while neighboring restaurants were busy. The toppings looked old and messy, the pizza was super soggy, there were flies everywhere and lots of trash on the patio. Will not be back. read more

DONT EAT AT THIS MOD!!! Went in to order a pizza. The ingredient area was a mess. Loads of flies flying around the ingredients which is absolutely disgusting!! The guy who served me obviously didn't care about his job and asked me "what do you want" and was giggling and had an airpod in.. also when he picked up some corn I had asked for loads of flies flew up from the corn so the flies are on the ingredients. So I cancelled my order and walked out. Not safe here don't eat here. read more

I like the pizza. The place is really nice as well, especially when it after rush hours. Kinda wish there were more options for toppings but overall it's good! read more

Pizza is pretty good, but man this place is dirty! We used to come here about once a week but now hardly ever. I keep hoping when I come back that they will have cleaned it up but they have not. It's really pretty gross. Please do better MOD! read more

It's a very nice area and pretty spacious interior. If you haven't been to MOD, it's similar to subway but with pizza. You pick a size you want and then it's unlimited toppings. I really like the build your own option where you can pick and choose your toppings. The servers are very nice and will help you with any questions that you may have. read more

MOD Pizza - Pizza Near Me - West Lake Hills, Texas

I LOVE MOD! But this location has NO sense of urgency and has been missing something I wanted to order both times I have visited this location. HOW do you not have tomato's?! Go to the grocery store that is right across the street and get some dang tomatoes. How do you order a Dillon James without tomatoes?!? Oh you don't. Now it's just a cheese pizza with basil and garlic.. Watching 4 works stand there talking amongst each other while a guest (me) holding a baby doesn't get as much as a "welcome in" and I have to wait there for the one person actually doing something. And then to watch my pizza sitting there waiting to go in the oven, again while I am still feeling ignored. All I ask here is that you get all workers on board with making your guest feel wanted and not like I'm putting you out for ordering food. Work on your customer service skills and urgency behind people wanting to get in and out. read more

We love this place! The pizza is always delicious and always come out very fast. Employees are also very nice and accommodating, especially Brandie! Love the vibe and definitely recommend read more

The food is mostly good besides some burnt crust but the customer service is horrible. I asked about my online order and the guy said "one sec" without looking up and proceeds to make every other order and not saying a word to me. The tables are mostly dirty and again the employees have no social skills at all. read more

I don't believe you can get this quality of a pizza for less. It's like the Subway of pizzas, they have their preset pizza combinations but you also have the option to customize. All of the ingredients are fresh and it's baked in front of you. The whole process from order to eating takes like 12 minutes. I love how crispy and chewy the crust is. They also have really delicious salads and craft lemonades. We opted for the patio today because the weather was pretty perfect. This location is close to The Hill of Life on the greenbelt, which makes for a lovely Sunday afternoon. read more

MOD Pizza - Jasper - Pizza Near Me - West Lake Hills, Texas

I have been coming to this MOD location for years now and they always hit the spot! There is only one price no matter how many toppings or extras you add on, which is why I love coming here! The service here can be a little slow, but the workers are always super nice. It is also a great place for bigger parties since there is a room in the back with long tables. read more

MOD Pizza - Pizza Near Me - West Lake Hills, Texas

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This location is disgusting. Ingredients everywhere, employees have no people or customer service skills. The employee putting the pizza's in the oven, I don't even know how he got hired, wearing no gloves, burns my pizza and can't even talk. I get made a new one and then he's putting his nasty grimey hands on the pizza again without gloves. Disgusting, I left and threw my food out. read more

This place is like a roller coaster. I'll have a good experienced followed by 2-3 bad experiences, then a good experience. Today's issue: The app estimate is WAY off. It told me my pizza would be ready at 642. I walked in at 643 and the guy told me it would be another 20 minutes!!!! There are a total of 5 customers here and 3 people working. How could it take 40+ minutes to make ONE pizza!?!? I could have driven home and made my own pizza at this point. Prob will NOT return to see if I can get another good experience. read more

Today was a bad day at MOD Pizza in Westlake. The establishment seemed to be short staffed and the staff moved at a snails pace (that is not an exaggeration!) and didn't seem to be bothered by all the customers in line and standing around waiting on cooked pizzas. One customer even asked for his money back because he ran out of time, as did I. I had to get my pizza to go instead of eating there as desired. Something needs to give, MOD Pizza in Westlake! The customers were being troopers but it was obvious that many of us were annoyed with the service. read more

Fucken place can not follow simple directions and employees always put out to serve you. I love mod pizza but this place sucks

Excellent, definitely a recommendation from me. Simple, you pick what toppings you want and it is the same price...no matter how many toppings...SCORE! Easy, fast, and good. Plenty of seating, indoors and outdoors. Parking is always a challenge in this shopping center, but worth the little headache to get to this place. read more

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Yum! They make your pizza fresh right in front of you and everything! The wait was so short like 8 minutes to get a pizza fresh made from start to finish because they have a wood fire oven! read more

I asked for a mad dog, no sausage. They messed up my order 3 times in a row (the crust fell apart in the oven). I was there for 40 minutes, and when my pizza was ready, they put sausage on it. The sausage was frozen btw. It tasted fine. read more

Always so damn good! Their red peppers "goathorn" peppers are to die for!!! The prices may have gone up over the years but the quality and speed is still on point. Always do the make your own, and if you wanna be a little good order a mini pizza and a mini salad read more

MOD Pizza - Pizza Near Me - West Lake Hills, Texas

I prefer Detroit style, but this is pretty good pizza. I like the spicy Calabrian sauce and that you can customize your pizza for one price. Kid#1 likes that they offer dairy free cheese and cauliflower crust. Everything is made fresh and delivery was fast (they use door dash). read more

MOD what happened to you??? Giving 2 stars because I used to be a fan but ordered a few days ago and disappointment all around. A bunch of veggie options gone (I'm looking at you broccoli and zucchini). The red sauce dollops were the thinnest looking lame tomato sauce from a can. Just... what happened?? read more

This is pretty good pizza. I like that everyone can customize to their little heart's content for one flat price. Delivery is sometimes a little sketchy by, so order in advance for a scheduled delivery if possible. read more

I tried this pizza at George Bush Intercontinental Airport and was surprised how fast this pizza is made. I took my nephew here for dinner and was pretty much the same but larger restaurant. You basically pick your toppings like ordering a subway sandwich and then they cook it for you in about 5 minutes. All pizzas are about 10 inches and designed for one person to eat it. They have a wide variety of choices to make you pizza look common or go exotic. The dough is designed to cook quickly in the brick oven. This place has both inside and outside seating under shade. Plenty of parking available. The pizza is thin and crunchy and tasted very good. It passed my nephew pizza test where kids his age eats all type of pizzas. Many like it where you can order veggie pizzas and see the pizza getting prepared. So basically this place is great for lunch and making exotic pizzas. read more

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I've never been a MOD Pizza fan, but after picking up my son from summer camp with his friend, they both requested that we go here, so we did and what a huge mistake that was. We arrived on a Thursday afternoon around 1:30 PM. Initially I tried placing our order online, but the system was not working properly. So I tried to call, but no one answered. Finally, I decided we'd just go in. The first thing I was surprised by was how long AND slow the line was. We waited for almost 45 minutes before we finally got to the front of the line. Now mind you, these are two tween boys. Their order was super simple -- one cheese pizza with bacon and one cheese pizza with pepperoni. That's it! Nothing fancy. After paying for the order, I went back to my car so I could be with my dog (it was a hot day). Then after about half an hour I saw several people that were in line after us, walk out with their to-go orders. So I went inside and saw both of the boys patiently waiting. I asked the employees what was going on and they looked at me completely confused. I told them that we had waited over an hour now for the two pizzas. Both employees appeared to be disoriented and stated that they didn't know what happened to the pizzas. Then over my shoulder, I heard several other customers complain that they had also been waiting close to an hour for their order. I demanded that I get a refund so I could leave and go somewhere else. The manager came out and fumbled with the cash register for several minutes, before telling me she wasn't able to find my order in the system (even though my bank account confirmed that I had already been charged $27). Finally I asked her to just re-do the order, which they did. My son's pizza was mostly burnt around the edges and he found some sort of plastic foreign object in his pizza. Absolutely atrocious customer service and complete inefficiency. I don't see how this place will stay in business if they continue to operate like this. read more

If you like bland pizza on a cracker go for it! You'd think with a name like mod you'd have more options on crust.. Almost $9 for a MINI pizza.. what a waste! I will not be back. read more

MOD Pizza - Mini pizza with red sauce, garlic, pepperonis and pineapples - Pizza Near Me - West Lake Hills, Texas

Update: came here on a Sunday. They ran out of gluten free crust at 1pm and their veggies weren't that fresh today. This forced me to get tacodeli next door and spend half the time out with my family waiting for my order next doors. The lettuce was already reddish in color. I still love you MOD pizza, but please fix supply chain issues... read more

MOD Pizza - 2 11" customized pizzas and garlic strips top right. Fanta orange ice cream float in the background. - Pizza Near Me - West Lake Hills, Texas

I've always been a huge fan of MOD pizza and find it to be the absolute best gluten-free crust, now I've added my mom as a fan. Today we tried the cauliflower crust and loaded it with spicy sauce, veggies and herbs. My mom, generally skeptical of anything she doesn't cook, loved this pizza so much that she asked when I could bring her more. read more

I love the concept of being able to design your own pizza and putting whatever toppings you want. They don't limit you on how much you want on there so you can go crazy with it. I think I went a little too topping heavy though since the flavors clashed a bit but it was still good and really cheap. The pizzas are 11" so they're personal pizzas but it was more than enough for me. It also comes out really fast! I like how they have a lot of toppings to choose from but I like Pizza Press a lot more. It is basically the same concept and about the same price. I just prefer Pizza Press's topping selection more, plus they have different types of cheeses you can put on the pizza! Overall, this is great if you're looking for fast, cheap and filling pizza read more

MOD Pizza - 11' Mod Pizza - Pizza Near Me - West Lake Hills, Texas

As a native New Yorker, I'm pretty picky about my pizza. I actually prefer plain cheese pizza with a crispy crust. My first time at MOD I was pleasantly surprised. The speed with which they make a decent pizza with a nice crispy crust is impressive. The service is always spot-on. Very friendly, enthusiastic people seem to be the norm here. Although the crust is nice and crispy, it's not the tastiest I've ever had and that's why I'm not giving the full 5 stars. However, taste is subjective and I really recommend MOD Pizza, especially if like like a lot of "crap" on your pizza. read more

Fun place! Make your own pizza for under 10 bucks! Drinks are reasonable, dining room was clean enough, the staff was pleasent and friendly. The only downside which cost them a star was the disgustingly filthy men's bathroom it was completely gross and I chose not to use it after walking in. NASTY! read more

Based out of Seattle Washington Mod Pizza has a European style and quality made wirh simple ingredients. Mod Pizza has a Dutch oven one of the most mouthwashing thin crusted pizzas I had in a while they have a featured type of garlic bread that is delicious as well where you dip a pesto sauce or pizza sauce with it. Pizza sizes varies up to 11 in or larger. I ordered the pizza with sausage and very moist. The crust was made very well actually pretty impressed since I love pizzas all over town. As you know many pizzas in town are topped with heavy ingredients with thick crusts I say the simpler the better. This is how a real pizza is made and baked no tomato sauces but rich in flavor. I will made another visit because I enjoy thin crusts so I don't feel so full. I definelty am coming back for more and try other types pizzas and order any ingredients I want. read more

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First time eating here, it's similar to another pizza place closer to my house so I figured it would be similar in quality, I was wrong.......I've eaten at a lot of different pizza joints and this is the worse one I've ever been to, I ordered online hoping to save time because it's a short drive from my job so when I arrived I just grabbed my order and went on my way. Not only was my pizza cold but I also requested extra cheese but it seems like they put very little cheese that didn't even cover a lot of the pizza, the pizza was also burnt but I was hungry and ate all but two slices. I will never eat at this location again. Who serves cold burnt pizza???? read more

MOD Pizza - Pizza Near Me - West Lake Hills, Texas

I don't think I've EVER waited that long for a pizza in my life. Noontime on a weekday--6 people in line when I walk in. I stood in line for 27 minutes while the "Bearded One" made pizzas. (I think he thought he was building violins) I didn't know it could take sooo long to make a pizza. 1 person making salads and pizzas. Who goes to a pizza joint and orders a salad. (Austin--that's who) After 27 minutes I'm committed to seeing it through.1 very happy girl helping Mr. Beard but she's not making pizza or salad. I don't know what she's doing except smiling. And 1 girl at the oven--she's doing well since Mr. Beard not making pizza fast enough to overload her. Anyway--next time I want a MOD pizza, I'll stop in Lakeway. Certainly not here. I don't think they're open for lunch anymore. Thank heavens!! read more

Plenty of parking. Walk in and order. Plenty of seating. MOD employees were nice and my order was accurate. Typical MOD. Jumped on the buy one get one promo. (Feb) read more

my family made a pickup order and all the pizzas were pretty good except for my brothers which was super stale and way to chewy so we got a new pizza and it was great!! read more

MOD Pizza - brother eating Mod Pizza - Pizza Near Me - West Lake Hills, Texas

Awwww...what a let down from the MOD's in Mueller After my enlightenment in the Land of Mueller, I was stoked to introduce my babe to the new restaurant we would soon frequent. Since we were closer to this location, we gave it a try....Bummer :( For a place known for whatever toppings, they really cheaped out this time!! First, I had to ask for extra sauce and extra cheese from the get-go. By the time I got to the meat and onions, I felt bad for being so high maintenance that I shied away from making my dreamy pizza come true. He only put 4 pieces of onion, so one onion per quarter pizza/slice. Well, fine... no onion breath for me tonight :( Second: While I still commend the idea, I also warn that with this Down-the-Line style, the staff needs to be careful not to mix the ingredients into other containers :( I guess I was going to order an olive anyway?? ¯\_(".)_/¯ Lastly, the crust... a vital part of a positive pizza party... they burned it! Oh no!!! Not the crust! There is a fine line between crunchy and burnt, and they crossed it. read more

MOD Pizza - Whatever you want! - Pizza Near Me - West Lake Hills, Texas

Chipotle meets pizza. U walk down the line and have them make ur pizza just like free birds or chipotle. Ingredients are good enough, crust is thin and crisp. The "tap" red wine is good enough. A good, fast food experience. read more

MOD Pizza - Pizza Near Me - West Lake Hills, Texas

What an absolutely incredible little gem. The food is made from the freshest ingredients and the service is outstanding. We went in during a busy time - they got the order wrong. Not only did they insist on preparing a new order but refused to give us our original order because it was cold. it had been sitting out for a little longer than they would have liked. I wouldn't have known any better but they were not letting anything out that wasn't perfect. I have a lot of respect for that. Most restaurants would try to sell something because they wouldn't want the loss. On that basis alone, I would rank this place world class read more

No online order capability and will not accept phone orders. This used to be a very good operation. I believe rewards system is corrupt as well. I am missing recent points. WTF I am going to HEB. read more

I think what bothers me about DIY pick-your-own-ingredient places is they take away half the fun of my total restaurant experience - I either want to understand & applaud some chef's culinary vision, or discreetly puke it up. It's like any other art. But I get why people love MOD Pizza, especially if they're around seven years old: You pick from a zillion toppings, there are lots of drink options, and it's easy to get wide-eyed & excited with all your choices. I was actually semi-thrilled paying $9.68 for my mini-pizza & salad, a good deal at a good price. But it's also easy to go snark here - "Hey, It's the Yard Bar of Westlake Kids," or "Dude, just pick a frigging beer." But I've searched my feelings, and let go of my hate. Tell me this: Was Pizza Hut a big part of your life? Ever do a Shakey's? MOD Pizza is your hip & cool 21st century reboot, and they have it down with seven-checklist corporate precision. Absolutely nothing wrong with that. Everything has its place. read more

MOD Pizza - Eeeeks, this place is popular. Not sure how I'm going to review it. - Pizza Near Me - West Lake Hills, Texas