If I could give zero...I just paid $560 for a washer and dryer and neither work properly. "Sammy"…read morerefuses to take them back in order to refund me. Then blocked me.

I have rented a second unit. I am impressed with the…read moremanager, Derrick. He has been extremely helpful with my storage needs at this facility. I highly recommend renting a unit here.

Great place to store your classic vehicle. The place is very clean and well maintained. The staff…read moreare very friendly and always have a smile.

Easy, trustworthy, professional and affordable vehicle storage!…read more This place is owned, and run, by car enthousiasts.. and it shows. It has all the security and safety you could want and need- all in a beautiful, brand new setting! We store my baby here during the months he cannot be driven, which is a little sad, but at least he is in good company! Plenty of other Corvettes- young and old, Camaros, Mustangs, exotics and the odd but supercool occasional car like a VW Thing (neeeed!!). It really is like walking in a showroom filled with beautiful cars. The facility has an indoor complimentary car wash bay, snacks and refreshments, and the sweetest car themed game room- ever! A Mustang pooltable, pinball machines, a race simulator.. honestly, it is fun, here! During the summer they do car shows/ get togethers outside, too.

Do not rent from these guys! Predatory pricing. I started at $141 per month and ended up paying…read more$218 per month over 2 years. Furthermore, I happened to close out my account on the day the new cycle began no knowing they would charge me the entire month so I called them to try to get a break and they did not budge. I threatened to write a review and they didnt care. Please use extra storage or the local guys, you will be way better off.

My rent started at 175 then raised all the way to 375 my rent was consecutively raised until they…read moreforce me to leave then they took away my access to retrieve the last things than attempted to charge trash removal of 250 do not use this location terrible management and they will rip you off if they want you out

Good customer service once you get ahold of someone onsite. Very friendly & easy communication.read more

Elevators not working. No human answers any phone calls. This place is terrible. We were onsite,…read moretrying to get anyone to help us for 3 hours this morning and we will need to be onsite again tonight with a much larger crew to unload our truck. We have left several messages, tried every available phone based customer service option, and received only an automated we will return your call within 72 hours. We can't wait 72 hours.

Excellent customer service from Marilyn and Debra. I needed a storage unit and had some concerns…read moreconsidering temperature to protect our belongings. They were very informative and great to work with. This place is very well maintained and secure. I will recommend this place to others for their storage needs as well.

This extra space is amazing the experience I had was wonderful Deborah is amazing wonderful person…read moreI love this store will tell everyone I know about this store to come rent from

Their move-in and move-out process was easy, however when I moved out, the majority of my…read morebelongings had mold on them despite being in a "climate controlled" unit for only three months. They let the temperature reach 80 degrees in the summer and do not control for humidity. Local management acknowledged that it felt warm in the climate controlled area, but regional management was completely unwilling to accept any responsibility or remedy the situation in the future, so beware.

Horrible location. I've rented at about 4 different cubesmart locations but never experienced the…read morerudeness and lack of customer service these employees have. I rented a 5x10 online when I got to the location they upgraded me to a 10x15 because they did not have the unit I requested. The store now informed me that my rent would be raised from $95 to $146 I informed the store I did not need that big of a unit and could they please transfer me to a smaller unit for my same rate. They are refusing to transfer me to a smaller unit. And I'm stuck with a $146 bill I never agreed to

I wanted to write another review on this place. My first visit here was not the best, however the…read moremanager has changed her ways and was overly polite and helpful to myself and other customers that came while I was there. Unfortunately, she was the only person working on that day and it was like super busy, but she handled all of us very well. I was able to purchase a unit and locks at a very good price.

If I could rate zero stars, I would! I am a customer with 2…read moreunits for more than 18 years. Wednesday, 12/23/21, Stefannie Cook, the site manager posted a 4 month charge to my credit card for one unit ($420), and $0 on the remaining unit. When I brought this to her attention, she said there was nothing she could do to reverse the charge, that I needed to leave the premises, and that I could wait for an email correction. I requested to speak to the manager. Stefannie reluctantly gave me a name, Carrie, but implied that it was too late to expect a response. Carrie did answer and attempted to provide guidance to Stefannie. Stefannie refused to resolve the situation, instead she called the police. On the phone she described me as a black person, dressed in black, with a black hoodie, who was irate, maybe carrying a gun, and she feared for her life. During this current climate, I felt threatened. I am 70 years old Black Woman who was not carrying a gun, and the Canton Police Officer (white) described me as calm. Two additional charges of $289 were posted to my charge card later that evening. It's now Christmas. The original $420 has not been reversed. Previous staff have been able to post same day adjustments. I just wanted to pay the correct amount for my units, receive my receipt the payment, and not experience a police encounter.

Ultimately I decided to go with this storage company because they were the cheapest when I was…read moreneeding a climate controlled unit.

From the owner: Gibraltar Self Storage offers 24/7 drive-up storage units and Climate Controlled Storage Units to…read morekeep your belongings safe.