Called and was able to schedule an appointment the same day…read more IT Tech was at my house and was able to resolve my computer issue quickly.

No returned calls after more than a week. No returned messages via Yelp after asking for help…read morethrough their messaging as well days later. Thanks for wasting my time and for dicking me around when I needed help. Add my 1 star rating to all of the others.

1) Honest assessment of laptop issue 2) Practical solutions…read more 3) Trying to save the customer from potentially unnecessary expenditures

Background On Shop/Personnel: Our team at Notebookshop, with over 35 years of experience, is…read morededicated to providing you with top-notch laptops and desktops tailored to meet both retail and corporate needs. As an authorized Lenovo service provider, we pride ourselves on delivering exceptional customer support and IT solutions. Whether you need upgrades, repairs, or comprehensive IT services, we ensure a seamless and efficient experience to keep your technology running at its best. Background On Visit: Had a broken lcd screen on one of our lenovo laptops that needed to be fixed. Did a yelp search and this place came up. Did more digging about this shop and sure enough it was a authorized Lenovo service provider. LCD Screen Repair Price: $139.00 (OEM laptop screen) + $100.00 (labor) + tax on screen. If you want a third party screen, it would cost $69.00 +$100 (labor) + tax on laptop screen. Payment Method: They accept credit cards or cash. They don't accept payment over the phone. You'll have to come in to the shop to pay. Location/Parking: Located in a plaza on the NE corner of Artesia and Carmenita Rd.. Ambiance/Decor: Shop is relatively clean and bare bones. They probably do their work in the back of the shop somewhere. Service: Service was great. Steve was friendly, attentive, and thorough in explaining what needed to be done. Experience: Overall, I had a great experience. Steve gave me updates on my laptop through the process. There was one hiccup though. The screen replacement that they ordered was damaged during shipping. He was able to order another screen quickly. It took about 10 days for them to fix the laptop.

Amazing work from this gentleman, friendly and polite fixed the broken screen from my hp computer…read moreand fair priced compared to other places. I will definitely come here again if I need repairs done. Good job and thank you Roko for your service.

Pleasant to work with, very reasonable pricing and very responsive to committed status of the job.read more

Ask for Sal he a great technician ... took my ps5 to three different locations before I met Sal…read morethey couldn't fix my mother board but he could thanks again for the service and it was same day turn around

Upfront quote provided and they stuck with the quoted price. They are a busy location but the…read moreservice was great. It took a few days to order the part but once fixed, I have t had any more issues with my printer.

Was looking to have a forensics done on a crashed hard drive and ended up with a screaming…read moregaming-level build. KA at ICP has a new believer in me. So professional yet personal and efficient. We talked about my needs as a photographer first. He built me a shopping list, then built my dream PC with a heavy slant on AI. Saved me hundreds of $$. and I know more about the internals of my PC than I could ever have. Couldn't be happier. Forget the nerds and the geek squads, go to KA at ICP. https://www.instagram.com/reel/DInKHS8p2LN/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

Ignite computer, professionals rebuilt, which I thought was a dead computer for my son and saved me…read morea lot of money and headache. He replaced a few components now the computer is 10 times faster in real life. He also helped me comfort from one laptop to another very well experience with any programs, Photoshop in Lightroom. His prices are fair and returns work quickly.

Highly recommend Kaddy's to help resolve those pesky PC issues that have been plaguing you for…read moreweeks or months. For awhile (months) my PC has been losing video while playing games or video chatting. I swapped out parts in and out and same issue was happening. Decided to take it in to have a professional diagnose the issue. Walked in. Technician was helping someone at the time and acknowledge me. We talked about the issue I was having and provided the servicing cost which I feel was fair (~$100). Gave me a 2-day estimate for servicing. After 2 days the technician gave me a call that my PC is ready to be picked up. At the store he gone over the issue (which is an incorrectly plugged in power supply wire which I completely overlooked). PC is running very smooth. No issue ever since taking my PC in. All software running with no issue. No more power issue. No more stress. Will not hesitate to come to Kaddy's for any future PC issues.

Very professional, fair and transparent pricing, and the work was completed promptly.read more

First time I came here was 07/08/24. I was looking for help because my PC started crashing and…read moregetting BSOD. I came to these guys and they were easily able to pin the issue and explain the resolution in a timely manner. Just recently I've come back for a new issue and yet again they were able to help me figure out my problem. Highly recommend these guys if you're unsure or need a second opinion on any issues.

I can't recommend them enough. They're honest, knowledgeable, and take the time to explain…read moreeverything in a way that's easy to understand without making you feel overwhelmed. Their transparency, professionalism, and excellent customer service really set them apart. It's rare to find a business that genuinely cares about helping its customers.

Needed repair for an older Dell laptop where windows 10 keep on shutting down the computer. He came…read moreto pick up the computer and asked for 40 dollars and later called that he needed more time to complete the diagnostics. He requested for additional 20 because it was time consuming. I paid the requested amount and 2 days after he the repair it went back to the same problem. He took it back again but this time, it took 3-4 days to complete. When he returned the laptop after a few hours it went back to the same problem. I gave up, I think this is bogus.

great customer service, Sam came the same day I called for a estimate…read more Sam quoted me a very fair price, scheduled day and time for cleaning up my entire system. He arrived on time and did a great job. will use again, and would recommend