Still waiting for computer to be fixed, they said it will.be done in 2 days after 2 weeks and a half u still havent got my apple desktop back..i kept following up and they said they will call me back in an hour..i shouldve listened to my gut and not went on with these people to my computer fixed. The story will continue... read more

I typically do not post reviews when I am angry, thus I have waited eight days after FINALLY picking up my laptop to post my experience with Jonas - OWNER / MANAGER / TECHNICIAN / " and "Honorable discharged and Decorated member of the Medical Corps of the US ARMY AMEDS with a rank of Specialist 5 and parachute trained Medic.". While I have NO idea what his military status has to do with his ability to repair computers, he apparently felt it quit important since he repeatedly blew his own horn. Being a "Combat Medic myself - I was not the least but impressed! I trained chumps like him and called them, "mouth warriors" - the same applies to his career in computer sales, non-repair and insulting the intelligence of the general public! ON TO MY LAPTOP: My kids used it and kids being kids - they managed to gather a virus and the system became unstable, very slow and needed the skills of a 'professional' to clean it and put it back in running order. On September 17, 2013 I dropped it off with the now well reviewed 'Jonas' who told me it would be done that evening around 6:00 pm and it would be, "...running fast, stable and like a new computer." Well 6:00 pm came and Jonas gave me the first of many, "I just need two or three more minutes. It is almost done. I just need to fine tune a couple things." Needless to say the computer was NOT ready in "two or three minutes"; in fact it was not ready when I returned on September 18th, 19th, 20th or 21st! EACH TIME I was told yet another "unknown problem" had arisen and specialized tests were required to verify my HARDWARE was operational and had not become "flaky" as he 'suspected'. Jonas explained that my low-end laptop was essentially what the industry calls, "throw away" - not worth repairing when hardware issues appeared because the manufacturer utilized 'cheap junk parts' in the manufacturing process! I am certain that Hewlett Packard would be ((and will be) most interested to learn of his opinion as to the quality of their products (just a bit over six months old might I add). On September 21st Jonas told me my 'hard drive' was 'toast' and I needed a new one. He showed me a 'dusty' supposedly 'new' hard drive that he said would solve my problems for the 'discount price of 'only' $239.99! I REFUSED HIS 'OFFER'! I was forced to pay a diagnostic fee of $99.00 IN CASH since his credit card reader was broken - the wires were cut. One would think he would be capable of replacing four wires so he could take credit cards as advertised - HOWEVER CASH IS EASIER TO HIDE FROM THE IRS! Just a side not Jonas ..... the IRS pays a nice fee for 'tips' about potential 'tax cheats'! You best have those records in order. In the end I had my computer REPAIRED ELSEWHERE - NO NEW HARD DRIVE and it fINE! They removed the VIRUS, optimized the system and had me on my way in three hours which is what JONAS PROMISED to do on September 17, 2013,but COULD NOT DO IN FIVE FULL DAYS OF TRYING! AVOID THIS SHOP LIKE THE PLAGUE! JONAS IS SURELY DISHONEST AND AS OTHER REVIEWS INDICATE --- NOT TO BE TRUSTED! read more

This place is amazing telling me the truth about my monitor which i really appreciate their honesty. If I have any TV or computer I'll definitely come back here. Thank you !!!very much!!! read more

Applied for a job , was told to there at 11am. Lol nothin contacted owner nothin. Called him one final time to tell him thanks for wasting my time, gas, and patience. Honestly if your starting out in IT, avoid this place at all costs they are just extremely unprofessional and they just seen not to care. It's pretty noticeable that this company has lost it's passion and self-respect. read more

We recieved great customer service and MC fixed my computer so fast for a reasonable price.

To Modern Computer, Just a quick note to say THANK YOU for the excellent work you did fixing my computer! After you fixed a virus infection and corrupted harddrive on my computer, It runs much, MUCH faster now, and much better overall than when it was new. I will be sure to refer my friends and family to Modern Computer for all their computer needs. Thank you again for all your help! read more

I cannot believe this place is still in business. Worst experience with a retailer my wife and I have ever been subjected to. Please don't waste your time, money and energy on these crooks. Get your tech from Costco, Amazon, or anywhere else. read more

If I could give a zero star,I could happily do it. This company should not be in business at all.They are very unprofessional not knowledgeable and have no clue what they are doing.They treat their customers with disrespect and care only about the bill to be paid.I recently took our computer to have a new program installed,we brought it back,the computer was not working anymore. We took it back the second time,it was turning on,but wait about 7 mins for a page to load and surprise......he erased all our family pics(that unfortunately didn't have them saved) Called him and told him the problem,he told me,bring it back in will get the pictures from the tower.Big surprise,we just brought the computer back today,turned on and none of our pics on,I have instead hundreds of Asian girls erotic pics,yes,lots of butt naked pics.Shameful,as my kids open the folders thinking they are our pics. Called him again and he said at this point he doesn't care anymore because his technician was the one to do it and he cannot explain who's pics are these and more likely were saved from another computer that they were working on.Absolutley disappointing. I would never ever recommend them to anyone. read more

My computer was on the brink of going out when the hard drive finally took a dump. I was able to run a diagnostic report and received a code that the hard drive was about to go bad as well as the video card. I ordered a hard drive and the recovery disk from HP to get it back up and running. I was having issues with reinstalling the OS and that's when I decided to take my computer to Modern Computer. I shopped around and found that they were the most reasonable to do the job. I had used them about 10 years ago and had a very good experience my last time there. So I decided to use them again. I dropped my Computer off on a Thursday afternoon and they told me I would have it back the following day. I received a call saying that they were running into some issues with the video card on Friday and they were working on it diligently to get it done. They called me on Saturday to come pickup my computer. I had to work that day so I couldn't pick it up until Monday. I arrived Monday morning to pick it up and it was all ready to go. My video card was heating up and causing issues so they gave me the option to leave it in or replace it with a new one, or just use the VGA port until I was ready to install a HD video card. I decided to go with the VGA port for now. They were nice enough to give me a new cable at no charge to get my computer up and running when I got home. I must say I was very happy with my experience once again. They were in contact and giving me updates as to what was going on with my computer the whole time. I received my computer in the time frame they mentioned. They said I would have my computer back and running better than before... They delivered! I would not hesitate to go back for future computers issues or refer them to family or friends... Once again, I had a very professional and courteous experience. read more

I wanted to take a few minutes to thank MCS for fixing my personal notebook. I am a medical professional and came across MCS on South St and walked in. The owner greeted me very warmly and took me aside to assess the damage done through an email virus. I was very satisfied with the timeliness of the repair as well as the price set forth from the owner. I would definitely recommend MCS to my colleagues and should something go south again with one of my computers, will not hesitate to return. Best regards, Erik read more

I hope this will be out of business. Don't get full with the owner (jonas). After messing up my loptop and keeping it for two months.they offer me $50 discount on my next visit. You guys suck! I dont know how you run your business... If i can give you negative rating. I will do .. read more

UPDATE: They fixed the laptop but the sound didn't work anymore and the sound was never a problem. They couldn't fix it either. Disappointed. read more

Brought in my iMac for a video card change. They fixed it in 24hrs and charged me $198. They were easy to work with and the price fit my budget. Thanks guys for the good work. read more

Don't go here!! I came here to get my computer checked out, i accidentally unplugged the power connector to the power switch on the motherboard as i was cleaning it, I didn't know anything about computers back then and he was charging me $80 JUST TO LOOK AT IT! because he said that I might have damaged another component, he wouldn't touch it til I give him $80! So I went to another computer store and they plugged the unplugged cord for free and my computer came back to life. read more

I just moved to the area and accidentally lost a small part on my computer therefore I could not put my computer back together. I was driving and saw Modern Computer. I thought I would describe the part and purchase it. The owner quickly understood the part I needed and had a spare part he didn't need anymore and gave it to me and I was in and out of the store in 5 minutes. Gladly my computer thanks to the owner Jonas is working fine. read more

Alright, one more time and then I'm finished responding to this idiot. #1 "WE LOOKED AT THE SITUATION AND REMEMBERED THIS LADY VERY WELL" That's funny because this is my wife's account and I (A man) brought the PC into the store. #2 "it would get recontaminated about every few days after we would clean it and verify that it was free of virus and malware we would clean all virus and spyware again at no charge and then in few days her computer has virus again and spyware" I brought the PC into the store ONCE. I was promised a return in 2 days. 4 days went by before I followed up. This was for a NOT BOOTING ISSUE, had nothing to do with a virus or trojan. When they can't figure out the problem they just blame it on a virus. #3 "What is with some people that think that you should accept gracefully that a person wants to haggle with you labor fees may be in your country of origin you have to haggle and ask for DISCOUNT DISCOUNT DISCOUNT" I said nothing about a DISCOUNT. I didn't want to pay anything because when I got it home it had the SAME PROBLEM. It didn't boot. It was never fixed! He wanted me to pay for not fixing the problem. I finally agreed to $80.00 because he wouldn't give me my PC back. #4 "try to get a discount from your church. Or doctor and you may find them touchy about it also, no one in this industry guarantees software repairs because the end user can format the hard disk just by issuing the command." O.k. I command anyone reading this to make sense of this sentence (Or how about, not fixed, no charge) (Or how about, sometimes I can fix computers you give me sometimes I can't so maybe I should hire better techs. It's not brain surgery people) #5 "And MARIA Using foul language in a review in not going to earn the readers respect or credibility" If he thinks "crap" is foul language then he should read some of the other reviews on this site read more

I called to ask if they buy old cellular phones and the owner told me no, but he also berated me for calling him with no caller ID. My provider has this service for me. The owner displayed terrible customer service! If you're berating customers for something this small, then I can only imagine what kind of service you are able to provide. read more

Took my dead Acer Aspire laptop there for repair 2 months ago. A week later the owner,the tough old man,said he do not want to spend any more of his time after he tried replacing the mother board w/out success. When I came to pick up my still dead laptop,he charged me the: LOOK AT IT FEE of $89.00....Only after I said that I will file a complain w/the BBB,and to the court if necessary..then he dropped the ridiculous fee. So BE AWARE. read more

I HAD TO CALL THE POLICE TO GET MY COMPUTER BACK!!! DO NOT TAKE YOUR COMPUTER TO THIS PLACE. THEY DO NOT GIVE PROFESSIONAL SERVICE AND THEY LACK THE EXPERTISE TO DO THE SERVICE CORRECTLY... AND THE WORST PART... IF THEY MESS UP YOUR COMPUTER... THEY DON'T CARE. The store owner is an arrogant, stubborn, old man that doesn't know much about fixing computers. I originally went there just to buy a SATA cable. I just needed a SATA cable because I was having issues installing OS on my new SSD. I tested the drive and it was ok, so I assumed it could be the cable. I told the owner I needed a cable and he went into a spiel about "having 30 years experience". He said he would have it fixed in about an hour or two... so I basically said screw it I'll just pay this guy to install a cable. 4 hours later I gave him a call because I hadn't heard from him yet. He told me he tried calling me a few times and left messages. I said I didn't receive any messages or missed calls. He told me I'm mistaken because he called me several times and started to tell me my phone number. I told him he was calling the wrong person and that is not my phone number. He then repeated it to me again as if I didn't know my own phone number. I said nope not my number. He then apologized and told me he put the wrong number in his phone. The next part is what BLOWS MY FRIGGIN MIND!!!! They uninstalled both of my drives (HD and SSD) and installed on of his SSD. My normal HD was in it normal spot, and the SSD was installed where the optical drive (DVD) was. Also, he put his SSD in the spot where my HD was. We started to argue, but I really didn't want to get into it with him. He's definitely no expert, but will claim to have 30 years experience. He explained why he did what he did but I kept having to reiterate that it was not what I had asked for. He said my options were to buy the SSD he installed and to return the two other drives in my iMac because they were defective (even though they're not)... or come and pick my iMac up in it's disassembled state. Trying to keep the frustration down, I said I'll come and pick it up. Then he said I couldn't pick it up because his technicians went home and he can't remove his SSD drive. I told him I'm on my way and he better figure it out or I'll remove it myself. He said, "fine.. come pick it up as is." When I got there he told me he can't remove the SSD and I won't be able to get my iMac back until Monday and he wouldn't let me remove it. At that point I had enough nonsense and called the police. Yup, I HAD TO CALL THE POLICE TO GET MY COMPUTER BACK. He went info full scumbag mode once I called the police.. started making mild threats telling me he was ex-military and could "do things" to me if he wanted. I laughed in shear amazement of what he said. I told him we could can go outside if he wants to show me what he's talking about. He then said "It's your lucky day, I'm going to teach you a lesson," but then sat down and proceeded to do nothing. I laughed again and told him that his bark is louder than his bite and if he ever wants to hang out he has my number. Then he told me I was trespassing on his property and that I needed to leave his store at once. I refused because my iMac is in his possession and I'm simply here to pick it up, which is something he told me to do. Next, he calls the police to tell them I'm trespassing and to leave the store. Trying not to escalate the situation I walk outside and wait for the police. The BS didn't work on the cops and he couldn't tell them they were trespassing. The owner ended up removing his SSD and I got my iMac back. I was finally let back in the store to grab my iMac (in a dismantled state) and the owner kept jabbin at the lips again. The cop was even annoyed by it and told him that those details don't matter anymore... I was ignoring the owner at that point. I noticed my RAM had been tampered with. I asked the owner why he tampered with my RAM because it has nothing to do with the service requested. He went into the "I've been doing this for 30 years..." spiel. I told him someone with 30 years experience should know checking RAM has nothing to do with the service requested. I proceeded to check to make sure that the RAM in my iMac was in fact my RAM...which it was. But I wouldn't put it past this guy to swap someones RAM. Especially after reading other comments on yelp. I got home and resembled my iMac and noticed the SATA (the connector part) was damaged. The prongs were bent and part of the plastic was broken. read more

READ THIS FIRST- THESE GUYS ARE THIEVES! Dropped off my IMac for repairs and Jonas assured me it was a quick fix. He said he had to CHARGE ME $350 to order the part to fix my computer- easy fix he said! 3 weeks later still not fixed. AND HE DOESN'T PICK UP HIS PHONE when he knows it's you trying to follow up on your computer! The only time I could get a hold of him was when I would use a different phone- WHAT COMEDY! When I finally asked for my computer back because THEY COULD NOT FIX IT- I could not get my $350 back because Jonas is never around as you guessed HE DOESN'T PICK UP HIS PHONE OR RETURN CALLS! The guy behind the counter Julio is useless as he said he cannot authorize refunds even though JONAS HAD TOLD HIM TO DO SO AND IT SAID SO IN MY RECEIPT! I had to go thru my credit card company to get my money back. Terrible people! PLEASE TELL ME HOW TO GET A NEGATIVE SCORE ON THIS BUSINESS AND I WOULD GLADLY DO SO! read more

I WISH I had read the reviews here before going in. This guy is useless for figuring out a computer's problem, and his only solution is to say your computer is fried, and then sell you an overpriced piece of crap in return which he says is faster. NOT. Too many terrible details to recount, after many days and several visits and calls....just RUN AWAY. read more

My old laptop needed a new battery. I took it in, and after a couple of days I had my laptop back (the battery had to be ordered). The price was reasonable, too. read more

DO NOT TRUST THESE THIEVES!!!! recently my laptop went through some hardware damage, i decided to give this hell hole a shot since i didnt have the time to do it myself. the old guy running the shop seemed really nice so i thought i would leave it to him and get the problem fixed. So i took in my laptop for a simple hardware repair that was supposed to take no more than a week. Finally, 3 weeks later i get my computer back. so being the conscious customer, i try to check if it is all working well before i leave the store. as i boot up my computer the damn geezer (i think he is the owner) starts giving me crap and yelling at me "WE DIDNT TOUCH ANYTHING ELSE. YOU NEVER GAVE US A PASSWORD IT IS ALL FIXED!!!" after rushing me out of his place i just decided to go home with my laptop and trust this place. the next day i realized the computer had even more hardware problems, so i call them about it and they agree to fix them right in front of me if i take it to them. i take them my computer and the old guy and some guy named mark tell me to come back again some other day because "the laptop guy isnt here." a WEEK later (yes a freaking week later) they tell me to come by to get it checked out. so me and my brother go to try and get it fixed. but immediately after i bring up the problem, the old guy starts yelling at us saying, "YOU SHOULD HAVE BROUGHT THE COMPUTER IN WHEN YOU FIGURED OUT THE PROBLEM! I HAVE 18 COMPUTERS WAITING AND I CANT JUST MAKE ROOM FOR YOU, YOU HAVE TO LEAVE IT IN AND GIVE US A WEEK!!!" i really didnt have time to leave it in for a week i had finals coming up and i just needed to get these things fixed. they would have taken the guy at least 30 minutes to fix it by the way. The old bastard then starts giving me shit that it is my fault that the hardware is broken because i never gave them my password when i first took it. my brother then tries to reason with the geezer because he wont stop giving us bullshit excuses. instead of handling this in a professional manner he tells my brother, "YOU ARE NOT MY CUSTOMER SO I WONT TALK TO YOU." he pretty much acted like a 5 year old from then on. [BY THE WAY THIS ASSHOLE HAD THE NERVE TO GIVE US A SPEECH ON HOW A PROFESSIONAL BUSINESS SHOULD BE RUN BECAUSE HIS HAS BEEN RUNNING FOR 20 YEARS.] i decided to just take my laptop with me and fix it myself. this 30 minute bullshit conversation could have been used to fix the easy problems instead they just gave us excuses. DONT LEAVE YOUR COMPUTER WITH THESE BASTARDS THEY WILL RIP YOU OFF AND MAKE YOU SEEM LIKE THE ASSHOLE. I HOPE THESE BASTARDS ROT IN HELL FOR RIPPING OFF HONEST PEOPLE. IF YOU ARE READING THIS OLD MAN FROM THE HELL HOLE KNOWN AS MODERN COMPUTER SYSTEMS. "FUCK YOU! that is all." read more

I could not have picked a better company. Jonas went out of his way to work with me they solved my pc problems. And for a great price as well. Excellent company and service. Highly recommended. read more

So honestly, I was a little hesitant to try this place out because of all the negative reviews. The only reason I did though was because I remembered my brother used them without complaint. So I said ok, let me give them a shot. My truly glad I did, because my experience was extremely positive. From the moment I walked through the door Jonas, the technician, treated me very well. He diagnosed my issue right away and made me feel like my baby was in great hands! I also got it back within a week and that was mainly because of my schedule. Not only did he fix it, he also upgraded me! I will definitely be using them in the future. Thanks again! read more

Out of the few repair shops I've been too this has been by far my favorite one and best experience. I took in my Hp laptop to get the screen replaced thinking it would be very expensive, I was wrong. The price for such a complicated job was absolutely amazing. The people there are extremely knowledgeable and experienced. I will be returning there in the future with any technology needs I have!! read more

This store is the most terrible store I have ever been to. The owner promised to fix my computer virus for $86 in one day (in contract), but when I called him 2 days later he said that it would take him more additional time to fix it and asked me to pay him $150. I said I would get my laptop back to fix it somewhere else. He then refused to return my computer. I had to called police to get my computer back! This store is horrible. It should be shot down. People should never go to this store. read more

Mr Jonas it has been more than 4 months! Where is my daughter's laptop? You keep saying it is done and you just have to get it it from your Signal Hill shop. Where are you sir? The complaints here are all the same. Please have the heart to face us and give us back our laptop im working comdition. We are just asking for a very simple request! Can you please communicate with us? I feel sorry for you. My daughter looked up to you and you promised her back in August she will get her laptop before the school year starts. We are human we make mistakes but own up to it not hide from us. read more

I wanted to give our local business support. So I came to this place to give it a try since it's a minor repair plus my warranty has expire.... came in, spoke with the owner Joanas, he diagnose, price me & said he'll call me back in 2 days for pick up. "Real talk", my laptop still @ the store for over 2 weeks!!! His explanation, mother board problem, than cable that connect mother board to blah blah... reason why it's been over 2 weeks is because he has to order a part down in San Diego. All delivery carriers I know ship within 1-3 business day... bottom line/point, don't go to this place. Go to a place that has great rep. Feeling soft hearted to support your local business got me in this situation, just waiting for him to finish my laptop, pay the guy & not shake his hand. read more

Modern computers built me a new tower that's super fast! They did an incredible job and work until midnight to finish it as promised! Way below Best Buy in cost and a full warranty! Can't recommend them enough...Thanks guys for the new tower & GREAT JOB!! I'm going to recommend to you all my friends! read more

I brought my my laptop in to these guys and they really fixed it up well. They are super transparent and are easy to work with. I recommend for sure! read more

Please do yourself a favor and don't go to this place. Seriously you will be ripped-off. I went in with a cracked iPhone screen and came out with a phone that was damaged beyond repair. read more

My computer had malware viruses, I don't know much about PC's but I wasn't able to go online. So I spoke to a co-worker about it and referred me to modern computers. I decided to give it a go because it came from a trusted source, the turnaround time was fast and the service was great. The price was lower than what BestBuy had quoted me and it was shorter time then the service center at BestBuy. I would recommend this store to anyone that does not want to pay the hefty fees that chain stores charge. read more

Very friendly, and very intuitive!!! So its been over 8 years that I have been neglecting to visit this place, until 3 days ago, when I finally had the time to cruz.. And by George, these people actually know their stuff!! They are definitely not some sales associates trying to reach a quota, no, they are definitely craftsmen that specialize in their craft, which are PCs. I simply wanted to know if they carried a part and the conversation got very technical. I myself have been a tech for over 10 years, and I can tell someone that is well knowledgable into computers by with just a few words.. and YES they do know their stuff. Not to mention how nice they were and suggestive! Their prices and very affordable, and not over priced like what most other small computer shops do. They are the same like Fry's, but just a smaller local version. To sum it all up if you are in the 562 area or near cruz by and check these guys out. For me its a place I would definitely consider before I head out to Frys. Hey, you never know, they might just save you the gas going all the way out to Fry's. ~Robert R. read more

I been having issues with my laptop until I took it to modern computers. I dropped it off in the morning and 3 hours later it was all fixed. I had a couple of questions myself for my laptop and without a doubt had answered all of them. I can't say enough on how fast they fixed my laptop. Great customer service they'll for sure take care of you and your computer. read more

Jonas (Guy at the office) is very helpful and knowledgeable. He gave me a good price in my desktop. I will come back for future computer needs. read more

Had a wonderful experience and not sure what these others experienced. But the Owner was very professional and helpful. Even took extra time to make sure everything was to my satisfaction and offered up additional tips of the trade. Would go back & back again. read more

When I needed some assistance with my gaming pc today these guys at modern computer systems came to the rescue. Not only were they fairly priced but they finished the job in only a few hours no problem on a Saturday!! Great service to say the least and you will not find anything close to this at best buy. Great local business thanks again. I will surely come back for anything else I need. read more

OKAY PLEASE TAKE MY ADVICE DO YOUR RESEARCH FIRST! these guys seem like decent people at first don't make my mistake. That's before you decide to trust their practice. I was a victim like most of the reviewers here I thought Jonas could be trusted how foolish I was. I asked him if he could repair my laptop, he agreed to begin repair. He had told me he would call when it was ready for pickup. I did not settle on a price until after the repair. The owner Jonas told me it would be repaired in 2 days. Although those 2 days quickly became over 2 weeks I would constantly call the shop or visit, I could not reach him by phone. We mostly communicated over the phone since he wasn't available in the store. Each time I would visit to check on the progress. I had to deal with the only person in the store his son. He was not very helpful rarely speaking English. I became very frustrated with the overall customer relations. Each day I would return he gave some bullshit excuse telling it was not finish. At this point feeling extremely frustrated I wanted to cancel the repair. Julio talked me into accepting a replacement laptop for $260. I had the laptop ever since late August very unhappy with the result. I feel cheated out of my money. PLEASE DON'T STOP at this location report them if you can. read more

Brought in my MacBook for repair and they got it done in a couple of days. The price is very reasonable. GOOD JOB!