I would just like to Thank Earl & the folks at Bull Tire in Cary for their help recently to replace my flat tire. They ordered my tire & replaced it in one day. I really appreciate their fast and efficient service. read more

Made a call late yesterday in a pickle to get my inspection done. They were polite and able to squeeze me in while not taking away from others or myself. Great business etiquette and found out how close they were to me! Will come back for other things my vehicle may need as well! read more

Was driving down the road when I suddenly heard a terrible metal on metal screeching noise coming from one of my tires. I looked up the nearest car shop and found Bull Tire and Service just a half mile away. I pulled in to find they were closing in 8 minutes. But they offered to take a quick look at the car anyway and found the culprit - a piece of metal had gotten up into one of my wheels. They removed it and charged an extremely reasonable fee - was expecting it to be much more. Super thankful for Bull Tire! read more

I went to another auto repair shop close to Bull to have my brakes checked out. I had a 4:30 appointment and my car didn't enter the garage until close to 5. They told me they were anywhere from 5% to 10% left on the pads. Mind you they did a visual check without removing the wheels. The next day I took my car to Bull. I had a 4:00 appointment and my car was in the garage about 5 minutes later. I was surprised to learn my brakes had approximately 25% left and didn't need anything for another year or so. They removed the wheel and measured the pad to get an accurate reading. They also performed a state inspection without me letting them know about it when making the brake inspection appointment. I was in-n-out in less than 40 min. They have a new customer in me. read more

These guys are good at what they do! Quality service and efficient , they care about their customers.

Been coming here for over 10 years and they have never let me down. Carefully explain what is wrong with my car and never try to sell me on repairs and services I don't need. In fact, on my old minivan, they found a work-around that lasted for over a year to help me avoid a $1000 repair. If your brake pads are good for 6 months, they'll tell you that rather than try and talk you into new brake pads that day. Basically, you can trust them them to get it fixed right at a reasonable price. When I come for a 9:00 appointment, the car is back in the garage and being worked on in a few minutes. I'll happily take my cars here as long as they are around. read more

I've been driving and interacting with auto repair shops since the late 80s and I have yet to meet a more unaccommodating shop. Today I brought my car in for a simple oil change and indicated I had purchased an oil and filter which were on the front passenger seat - please use them. The owner indicated they have a policy to not use customer-supplied parts. No matter what I said, he would not budge and I went away very angry. His unaccommodating, smug "I've ran auto repair shops in this area for 30 years and this has always been our policy" attitude was repugnant. My request was tiny, inconsequential, but he was unwilling to be flexible. Obviously he doesn't care if he keeps a client or not!! The only reason I did not give them a single star was that they did install my tires at a reasonable price a few months ago and didn't try to upsell me. I'm sure this place is staffed by decent folks so I have to assume this guy was having an off day. Still, when interacting with customers, having an off day is simply unacceptable. read more

I was driving around town at 5:30 a.m. when I heard something coming from the tires. After pulling over and seeing the big thing that had punctured my tire, I raced over to Bull Tire before it went completely flat. I got there just in time, and left it in the parking lot and took an Uber home. At 8:30, before I even had a chance to call them, they had found my truck, brought it into the shop, pulled the tires and inspected the damage. They called me and told me what it needed and what it would cost before I even had a chance to call them! They also said I needed brake pads. When they were replacing the pads, they discovered that there was a problem with the caliper itself. On my truck, that's a $200 part. They went to a lot of trouble to repair the caliper to save me money. Nearly every other shop I know would just sold me the new part and labor to put it on. I'm really grateful to them for that. Earl at the front desk was excellent to work with. These are good people who work hard and provide a great value for their customers. read more

I had a good experience with them in the past but I am incredibly disappointed and very upset with their service from my most recent experience. I talked to Ken multiple times about leaving my car to get looked at while I was at work, over the phone and e-mail. I dropped the car in the morning and put the keys in the box. It was pouring rain and I didn't see the slot for the keys. I spent $40 to uber to and from work so that they could look at my car before I went out of town. When I came for pickup, 20 minutes before they close, everyone was gone, and Larry spoke with me and told me it was my fault for not putting the keys in the right space. (Despite my multiple conversations with Ken about leaving the car there for the day. They did not even offer an apology.) read more

Thank you to the extremely gracious gentleman at Bull Tire who helped me out this morning by checking the levels and re-filling the car with coolant--free of charge. So helpful and unexpected - thank you! read more

I had a leaky tire and the gentlemen at Bull Tire were very friendly, quick and efficient in getting me a new one. They didn't try to upsell me on anything and sent me out the door with exactly what I needed in a price that worked for me. Will definitely be back! read more

I went in for a tire repair recently and they charged me $30 to just take out a staple from the tire. You can find a used tire without needing a repair for about $35. My regular mechanic charges $10 for that repair. What a rip off! If you go in make sure you ask for an estimate cause they'll rip you off as well! read more

Bull Tire has always done the job right the first time. The tire prices are fair and the value is good. When I asked them to torque the lugs nuts to a specific value, that is what they do. That has not been my experience with the chain tire stores in the area. In fact, Discount Tire broke the lug off my Camry and suggested it was my problem. They did repair the lug, but it took nearly 3 hours. At Bull Tire the repair work is as anticipated and always professionally done. You really can't ask more form any service provider. I would certainly recommend them to friends and family without any reservations. read more

I've taken my '97 Civic on more than one occasion and the service was timely and reliable. It's difficult for me to drop off my car during the day because of my work schedule but their night time drop off works perfectly for me. Great shop and great service! read more

Larry and Ken always take good care of me. When I have brought my car in for new tires, they make good recommendations and do not try to upsell me. Today when I took my car in for it's annual state inspection, I called first and they told me it would be a 45 minute wait and when they saw me with my infant, they pulled my car in right away and everything was done in 20 minutes. Plus they have good coupons on their website. They also do major services and oil changes. read more

Brought in my Chevy Cobalt about 45 minutes before closing on a Monday and they were able to take care of it right away. I was in and out in less than 30 minutes, and the front desk staff were all friendly and informative. read more

I live in Cary and have been using Bull Tire for over 15 years since they first opened up shop after the old Mayfair Exxon moved to this location. I have 4 family cars to keep track of and without a doubt this is the BEST auto service in the whole Triangle area, hands down. I would not trust my cars to one of those chain repair places around town that has constant staff turnover or is a tire or muffler place trying to do other repair jobs. Bull Tire is a full service auto place where you can get the repair knowledge, trust and care from the owners Larry and Ken as well as the expert service management advice and options from Earl Kitto. There is absolutely no other place I will take my cars to and I certainly won't have my car sit in a long line at one of those downtown Cary repair shows when I can get an appointment for fast service and always a fair price at Bull Tire. I don't work there so don't think I get anything from this, except for the peace of mind, satisfaction and good pricing that keeps me coming back. When I have a car question, problem, emergency, engine light come on, or even an annual auto registration question its 919-467-7878 and I am always taken care of and treated like a friend and neighbor. As you can tell, I'm sold for life on this place and the value and reliable service that they offer! read more