They refused service for my Mini, because it is over 10 years old. Unacceptable…read more It is also It is completely unacceptable that MINI USA allows its dealerships to refuse service for vehicles over 10 years old. MINIs are built to last, and many owners take pride in maintaining their cars well beyond that mark. To be turned away simply because of the age of the car -- at an authorized dealership -- shows a lack of commitment to loyal customers and the brand's community. A car's age should not disqualify it from proper service, especially when MINI promotes durability and long-term ownership. MINI USA needs to take responsibility for this policy and ensure that all MINI owners -- regardless of model year -- can count on the dealership network for support.

I've just purchased my 2nd Mini from Sewell and Jeff Stanton handled both. He does an amazing job…read morein both sales and the customer experience afterwards. Above and beyond!! Highly recommend!!!

He built me the perfect car!! Helped me pick out the perfect color and sent me updates along the…read morepainting/Assembly proses. He really knows these cars well, he had a answer for every question I had and did a very good job reassuring my family that he is very serious about rebuilding these cars properly and making all safety features work as intended

Want an ND Miata but at a price way below market value? Go to Hugh at Ace Miatas. He takes salvaged…read moreMiatas and restores them so they look new! I bought a used 2019 "rescue" Miata from him and I couldn't be happier with the decision. He showed me the before and after pictures, and let me tell you he did an amazing job fixing the damaged sheet metal and body panels. It drives like a dream and looks great. You would have never guessed it was in a wreck! I bought it over 2 months ago and it's my daily driver. I've had zero problems with it, and I still smile every time I drive it. Hugh is an honest guy and he was great to do business with. He even has a one year warranty on his work, which is pretty cool. The transaction was smooth and it was a zero pressure environment, unlike when I bought my first car where they were pressuring, and I had to wait hours for the finance guy. All in all, super happy with my car and I saved a bunch of money.

I picked my new car up and I can't get this smile off my face!!…read moreI went by there to see what they could do if anything because I had been told so many things and then let down by other dealerships. I was met by Valdez almost immediately. I told him my situation and he said ok let's go chat with my manager. So we Walked in and was met with smiles and just the nicest people ever. I once again told them my situation and I was asked" what car do you like?" I told Dan what one and we talked some more, I looked at the inside and loved it and then Dan said " have you driven it?" I had not he said he wanted to make sure I really liked it before anything was to change hands. ( and of course I LOVE IT) I explained I can't get the full down payment right then. He then explained the Step Program, Let me tell you I was so excited, it helped me so much, that they were willing to work with me, when others wouldn't . I never felt like I was being talked at rather I was talked to like what I wanted mattered. Honestly you don't find that anymore in dealership. Thank you guys for being honest, and freaking awesome!! Yall made this girl's early birthday gift one of the best!!!! Anyone needing a car get yourselves down to see these guys you won't regret it!!!!

I purchased a truck from this dealership at the end of 2015. I decided to write a review now, in…read more2019, because a few things have always bothered me about the transaction. Here they are. They told me there had been one previous owner, that was true. They told me it was a commuter vehicle, explicitly claiming it was not a work truck. The first time time I washed it, a business logo appeared on the back windows. It can only be seen in certain light, with a thin layer of moisture applied. But, it does seem like it was, in fact, a work truck. Next up, come time around a year after purchase. Paint on hood, bumper and above wheels faded. The paint does not appear to be original on these parts. Lost their shine. I would speculate they aren't even the original parts. I do not know the details, but reviewing the carfax I see the vehicle was partially rebuilt just before the ownership transferred from the original owner to Charlton. But they did not mention that. Did they not know? Or did they just lie to me?. I guess when the dealer tells you something to your face, you have to check the carfax and not trust what they tell you. But I did not know that. I was young and naive (still am maybe). Thirdly, the salesman mentioned he had been driving the vehicle personally prior to the sale. I would rather not know that the salesmen drive around in the vehicles until they are sold. That kind of taints the experience, eh? Fourthly, when going over financials, the salesman asked how I made my money and complimented my salary. Next, he bragged that he, in fact, made more money than I did. Well, good for him. Not quite so professional, huh?

I decided to write a review of the dealership I bought my vehicle from…read more Pro's: Answers your questions quickly Allows you test drive a vehicle with no fuss or hassle Works with your schedule to get the purchase process completed quickly Provided a loaner car while work was being done (see below) Con's: My sales rep lied to my face which I found out later. Had to return to get my vehicle inspected as they could not do it at sale time as the vehicle had an issue they did not fix. When using their finance they will tell you 2 hard hits which became 3 hard hits to the credit report after I was clear I would not accept more than 2. Response: Thats what happens. Did not complete the work they were supposed to do and agreed to do. The vehicle had a check engine light at purchase time, they replaced an O2 Sensor and said it was fixed. 19 miles later the light came back on. In a txt message they replied "Looks like we will have to replace the catalytic converter" They knew it was bad and tried to get away with it. I returned the vehicle and they sent it to the Manufacturer dealership for repair under factory warranty. A review of the Huffines Dealership will be separate from this one as Huffines was horribly slow. They were supposed to replace the trailer wiring that had been cut and install a replacement wiring harness for a 4 prong trailer connector. The sales guy said Yes it is right under here. Went to hook up my trailer and got under to find it.. Not there.. I just ordered myself a 7 to 4 adapter so as not to go back to this place. Not a big deal but why lie about it. What else did they lie about I wonder. During the time my new vehicle was in the dealership Charlton provided a loaner car. This car smelled of cigarette smoke so bad I could not sit in it. They did not have another and asked me to Febreeze the car. Seriously I can show you the txt message on this. So that sat outside not being used as the stench was horrendous. Maybe this was a horrid sales guy, maybe a one off occurrence but frankly I would say to go somewhere else when looking based on my experience.

I've been doing business with Matt, Jennifer and Eddie for almost 10 years. Just bought my 4th…read moretruck from them today. You couldn't ask for a better group of people!

I am on my third car from Matt's. While you always have to do your due diligence when purchasing a…read moreused vehicle, especially one that finances it in house, these guys are at the top of the list. The owner told me specifically that if I keep current on my payments, I will always have a vehicle to drive. I've had some mechanical issues here and there, and they have always been very accommodating to repair and help me work out payment options. They even helped me fix a car that I didn't buy from them because they value good customers. If you're in a situation where a finance company will not touch you, these guys should be your first and only option.

The owner, Jon, took my call this morning, explained in great detail about the IGLA Anti-Theft…read moreSystem, and really educated me on why IGLA was a must have for my recent vehicle purchase. I asked if he was able to perform the service today, and he was already booked. But he sent me a message later in the afternoon letting me know that if I was available, I could bring the vehicle by and get it done today. Extremely knowledgeable about the products I purchased as well as explaining exactly how everything works leaving me with no questions about how the antitheft system operates. Highly recommend anybody in the market for an antitheft system to give Jon with Circuit Breaker SNP a call. He was able to complete the install and product education in just about one hour.

Quick to respond with affordable pricing. WII'll use again and recommend to others in the area.read more

My first NEW car in 30 years was damaged in the first 7 months of owning it and Weaver Wisdom did…read moreus right in the repairs...they are honest to deal with and excellent in service from start to finish. I have my Subaru back good-as-new. Thank you, Weaver Wisdom! I will tell everyone you are BEST IN DENTON (maybe the world)!

I have taken two cars to them and got great work at a fair price. One was insurance and they got it…read moredone. If there was a better place to mend dings and bends I don't know of them. Go to them first. You will be happy or tell them why. Also the staff is great. Owner hands in and tells great stories of his ranch.