Service was horrible. Cashier had an attitude and did not want to do her job. Very lazy. Got a kids meal and they didn't mention they were out of cookies. Had to ask if it came with one and they said yes but they ran out. Not an issue if they would have told me and offered me a solution. They told me "what you want me to do about it ?" So honestly would never come back here again. Plus food is subpar cheap Mexican food. read more

Server was rude and inconsiderate! Served probably the smallest burrito possible. She did not want to be here. read more

Moe's Southwest Grill - Tiny burrito - Mexican Near Me - Oneonta, New York

Everytime I come in here they're out of something how frustrating when you drive 30 mins to come eat somewhere and you can't get what you came for because they don't have it or don't want to make it to accommodate their customers read more

Love Moe's. I truly love the stacker. So filling. The workers are very friendly and work there butt's off. Love the decor and it is very whimsical. Although when we went last time the place was a little bit dirty but they also were busting out the food and had a rush. I have no worries about the food and it is always very filling. read more

Drink machine was broken, chips not salted, many toppings were empty, and they overcharged the customer before us. Hopefully they can fix everything up! read more

The staff was so nice and they made the best burrito I've had from a chain in a while.

Such a disappointment. Quality of food and customer service has gone downhill. Very poor service. Item prices are high. Freezing cold for dine in. Consistently out of items on the menu. read more

Went there with friends and they only had ground beef and steak and neither of them were good . Barely any toppings and they were out of queso they had about 4 drinks in their drink machine and the burrito was as small as my hand. read more

Not really very good Mexican food . And expensive besides . Real Mexican food is so much better than this , and fresher read more

Very rude employees, Very bad customer service, Rush peoples orders when waiting. Sit in the side room when customers are waiting. Overall a very bad experience with the employees. read more

Food was alright not too bad but very pricey. Customer service was horrible. Would not recommend or go back.

Be sure to sign up for the app and scan your receipts for points! Moe's is located in Southside right across the shopping center. The workers here are really friendly. As soon as you get into Moe's, you're greeted by all of them. They were really patient with me while I was ordering even though I don't know the menu well. Be sure to ask for more queso, always! Their stacks are really good. The bowls get cold quickly because the bowl is so wide. There are plenty of seats at this Moe's location and lots of parking spots outside. A way for our group to be able to put more people in booths was to remove the food from the trays to save space! Yay bonding! I tried their avocado salsa yesterday from their salsa bar and it was so good! Wish I had more chips for it. There's a drink machine with so many choices! There is a restroom here. Come here for the Moe's monday deal and free queso day! read more

Salsa was fresh and delicious, you get a lot of food for your pay, the staff was chill and welcoming, this was the perfect stop for us read more

Moe's Southwest Grill - Salsa pickup - Mexican Near Me - Oneonta, New York

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Got the Homewrecker I like the hot sauce it tastes sweet yet spicy The best taco in town read more

I was craving some Mexican food and they delivered just that. My meal was delicious and the staff very polite. I will recommend this establishment to anyone craving some Mexican. Very clean place, I sat and ate and even had to take half of it home. read more

Nour yamanita was so rude and disrespectful to us, Even to the kids. Wow. Will be contacting her boss. Everyone else seem pretty happy to work there she is just rude and when her hair was found in the food she just laughed about it with coworkers read more

Ordered online because I was in a rush on my lunch break. Their slogan is "hate to wait? Order online!" Well I got there in 15 minutes. It wasn't ready. The lady proceeded to take SIX people's' orders without even starting my order yet. I thought ordering online would mean my order is started before walk ins.. I waited an entire half hour for mediocre food.. tofu was soft and wet, barely cooked it. The burrito barely had any flavor. Won't be coming back. read more

To start off I want to say that the staff here is extremely helpful and friendly. The reason I give three stars is because the food itself lacked flavor. But I guess it's my own fault, I'm from California where we have chipotle and Café Rio on every corner. I see what they are trying to do here and it's similar to these options however the protein options lacked flavor. The salsa was definitely not flavorful or spicy at all. But I can go on about how extremely friendly everyone inside the restaurant was. read more

So I ended up just wanting rice and pork. I thought that would be a pretty easy order for them and I wouldn't get any guff. But I got a serious attitude from the man that was unfortunate enough to have to put my burrito bowl together. I absolutely hate this location and will never ever ever buy from them again. There's no reason why they had to be snide or snooty with me about just wanting nothing on my burrito.... VERY Disappointed read more

I really enjoy eating here. You are always welcomed the second you walk in the door. They have a pretty big menu with lots of options to choose from. Everything is made to order right in front of you so it's nearly impossible for them to mess up your order, or for you to leave unsatisfied. I prefer eating here over Taco Bell, even though they are a little more expensive, the food tastes way better! read more

Moe's Southwest Grill - Homewrecker burrito and a taco salad! - Mexican Near Me - Oneonta, New York

That should be negative stars. I didn't like the looks of the place when I walked in and I should've left. This was some of the worst food I've ever had in my life. These were the tiniest tacos I've ever seen. I thought they forgot to put the beef in there was such a small amount in there. Even the sauces stink. Three tacos for $10 the biggest rip off , this place is revolting. read more

I regret to say that my family and I didn't quite like the flavors at Moe's. The food is prepped and served like Chipotle and Freebirds. The quality and taste just isn't up to par. read more

Monday is the day to go and eat at Moe's. Got a huge burrito , chips & drink for $6.99! Food was fresh , tasty and fast. When you hungry and on a budget, you just can't beat it. Service was friendly and fast. I'll definitely make it my destination next time I'm hungry for mex food on a Monday ! read more

Moe's Southwest Grill - Mexican Near Me - Oneonta, New York

The food is good for fast food. However, when I went with my son and friend, the guy at the start of the line YELLED at me for giving him 2 orders at once. I was embarrassed. My son was worried about me and my friend was worried he'd have to defend me. Yes.... I was scolded at Moe's... :/ I'll wait until I get back to the Moe's in New Hartford.... much better. I'll never go back to the Otown Moe's read more

Good service, typical Mexican restaurant , nice to see green tea being offered. Need plenty of napkins very messy to eat.

This place could not get any better! Great food, amazing staff, and fast service. This Moes is no joke! 10/10 would recommend to anyone, I have never had a bad experience or bad food. read more

Generally good food, was a lot more hectic when they opened. Dec 2, 2016 Went to Moe's, no one asked if it was eat in or take out, so they had to adjust the items. Also during checkout no one asked about making it a meal or any add-ons. I would have went for drinks and maybe queso to go, but felt rushed out. Wasn't busy, only a few in line. At least they aren't screaming "welcome to Moe's" anymore. Food was decent. read more

Moe's Southwest Grill - Mexican Near Me - Oneonta, New York

Moe's in Oneonta is our stop for dinner when we head to PA to see family. The Moe's team at this location is great & Super friendly!!

Good food and a great place for a quick lunch. The place was clean a family friendly. Large portions, took half mine home. Great chips with a salsa bar. read more

I came home from school for the summer to finally see a Moe's in Oneonta and I couldn't be happier. Being my favorite in the Tex-Mex food race (Chipotle, Qdoba, Baja Fresh, etc) Moe's really brings a quality meal to the table for an affordable price. I wouldn't be surprised if their profits jump up a few percentages points just from my time being home. read more

Been coming here for years while I was in college. Definitely the best Moe's I have ever been to. Food is consistently good and staff is nice. Convenient location right across from the shopping center. Would definitely recommend! read more

Visiting the area from the West, great local joint, fast, made to order and priced well. Very clean and super friendly.

Classic served via the advanced robot dispensers. Man, endless versions of coke - we are in the future folks. Nothing beats the good 'ol fashioned classic coke. Excellent ratios and ice served to my own liking. *Note that my written review for Coke is stand alone and separate from the star rating. I use the star rating system for my overall experience. But I only choose to verbally review the Coca Cola Classic...because it's classy. read more

I struggled with this places rating. 3 stars because it just taste, Meh!!!! 5 stars because they give you eveything. Free chips and free guac. 3 star food with a 5 star feel. EZ parking. read more

I am a college student and am also an avid moes customer. I normally go at least once a week, but normally more. My girlfriend got a bowl and there was maybe 20 beans in the whole thing, she's vegetarian so that is her protein. It also looks like they put 7 scoops of rice and half the toppings they normally put on it. I ordered a stack for myself and it came burnt, so burnt, all the fresh vegetables inside were fully cooked. This included my cucumbers and FRESH jalapeño peppers. Since we ordered through doordash, we couldn't speak up and say something about how little toppings or how long it was cooking. Normally, I love getting moes, like I said, I normally go once a week minimum, but I was very disappointed in the quality this time. read more

I had my first Moe's experience at this particular Moe's, the first time I went here the establishment was so dirty it was disgusting. I fought through it because someone else was buying my burrito and I just needed a burrito in my life. The only good thing was the queso which costs extra. I would much rather prefer chipotle with their quality ingredients and much larger burritos, like seriously Moe's was half the size for the same price. Plus chipotle has questions now so what's the point Moe's read more

Today I enjoyed the luxurious weekly special of moes Monday. Man a sweet $6.45 burrito with some wonderful corn tortilla chips and a fountain soda from the Coca Cola machine that contains over 1 billion combinations of soda flavors. I destroyed a Joey bag of donuts full of chicken, pick, rice, black beans, jalapeños, peppers, mushrooms and chipotle. Great when I was eating it but I probably will pay the consequences later read more

I absolutely love Moe's! Food was filling and delicious. The first woman who took our initial order was a little grumpy. Otherwise we had a great experience! read more

Best moes we've ever had. They grilled the tofu for me on the spot. Everything was just so fresh . Staff was pleasant. Very impressed