So, anyone who has worked with general contractors, home designers, remodeling consultants, and related home contractors, know that they often appear eager to get your business, and that you seem to be their top priority. However, once a contract is signed, we all know how we then essentially fall to the bottom of the heap as they just move on to the next client whom they groom with another sale, while our project gets drawn out as workers continually show up late or not at all as they are chasing far to many jobs that they can reasonably handle. Sadly, all of us who have worked with contractors have come to expect from this industry. There are other contractors, MKB as one example, who go one step farther, by scheduling home inspections/quotes with prospective clients, most of whom also have to earn a living by going to work, only to never show up, probably because they were distracted by a bigger job somewhere else. Is it too much to ask of a contractor who has set up a very specific appointment with a prospective client, to simply pick up the phone and call or text, to cancel or reschedule that appointment? Do contractors like MKB have any common sense or decency to understand that their failure to spend 30 seconds to follow up with a client to cancel a scheduled appointment costs that client hundreds of dollars in lost income as they were waiting patiently at home for the contractor to show up? Unless MKB is going to pony up $$ for 4 hours of lost income as we waited for you to show up, please don't bother commenting on this review. Maybe it's time for a ballot initiative that will hold contractors like MKB financially accountable for such failures that negatively impact consumers. read more

We worked with MKB for an exterior remodel. They came in a little higher then the rest of the estimates we received form Other company's. Given that we felt comfortable and decided on there company. It was a great experience with minor hiccups with timing. They came in 1 week over schedule but finished. The end result was awesome! We had old paneling and they made our home everything we wanted to be. Thank you Micheal, Chris, Hector and Gus for all the work! We definitely recommend MKB. read more

I am SO satisfied with my home remodel. My kitchen and bathroom room was a terrible mess. Finally, I am now able to have company over. The process and communication with Jonathan was very good. He communicated well with me and my family and answered all questions and concerns. I told Johnathan that we are adding an extra room. So for the new year we'll have some great projects in the making. I'm excited. Thanks again MKB. read more

Chris and his team finished a full remodel on my family's home in chino hills. The process was smooth and very easy. They crews where respectfully on time and did great work . I recommend Chris and his team . You won't regret it !! read more

Best contractor ever! MKB is the best they just finished our entire home. Kitchen, floors, and bathrooms . I ah Ethel entire thing down in 3 months !! Chris is the best. Very helpful and extremely paying with us during the process. Chris is the best I highly recommend humans his team !! read more

MKB did an amazing job on my kitchen, Chris created a design for my kitchen that fit our goal and came in on budget. We had contacted a few local guys but Chris and his team really stuck out with his fast responses he was mostly there to take my phone calls. He finished our kitchen remodel almost exactly on time which for construction is always good. Chris and his team have solid attention to detail and I'd use him again read more

Jonathan is by the far the best contractor I have ever worked with. His ideas for my remodel beat every single company that came who all had basic stuff to offer. Jonathan is a total class act with skilled workers who take pride in there work. Once I selected Jonathan he worked with me on complimentary 3d renderings to show me exactly what I was getting. Super helpful to see it. Once the project was over a cleaning crew came and cleaned up nicely. Jonathan is very responsive and communicative which is why I would refer him to all friends and family. read more

We had our master bathroom remodeled with MKB, and overall we are happy with the outcome. Chris is super nice and responsive, and we love the finished product. It's exactly what we wanted. The only con is that the timeframe took much longer than the original estimate, but I know sometimes that can be out of their control. Overall we are happy customers read more

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I recently finished my kitchen remodel with Jonathon at MKB Design and the results truly exceeded my expectations. If you are looking for a true professional who takes pride in a job well done, Jonathon and his team deliver on all accounts. I couldn't be happier with my new kitchen and I highly recommend Jonathon and MKB Designs. You won't be disappointed! read more

A+++ Highly Recommend. Quality work. Exceptional people. Our kitchen and bathroom were straight out of the 90's. We have been saving to remodel the kitchen and two bathrooms for quite some time. We interviewed four contractors and asked they provide references. We chose Jonathan and his team from MKB homes. The first time we met and spoke with him you could just tell that he has been doing this a while. He is punctual and laid out specific dates as to when things would be completed. He was realistic! He set our expectations and not only met them but exceeded them on all levels. We could not be happier with our newly updated kitchen and bathrooms. If you are considering a contractor or doing anything to your home I highly recommend Jonathan and MKB. A+++ Highly Recommend. read more

Late review but I had my kitchen done with MKB Design in April 2018. I had called four other places for quotes and only MKB got back to me within a day. I had the pleasure of working with Ray. He gave me a reasonable estimate of time and costs. He was always available to chat about design and changes. He and his team finished the job right on schedule. The team was professional and courteous when interacting with us. The kitchen came out beautiful! I would definitely go with them again on other projects in my house. read more

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Monarch builders do great work! They can accomplish whatever you want done. Chris is friendly, reliable, and knows his stuff. Call them for all your remodel or custom build needs. read more

Updating my review to 4 stars. After my first review, Jonathan reached out immediately to address my concerns. His team came out within a couple of days to make the necessary adjustments to the cabinets and sent me completed photos of the work. I sincerely appreciate his prompt response and getting everything taken care of within days. Thank you Jonathan! read more

Monarch Kitchen & Bath - General Contractors Near Me

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Just wanted to take this time to congratulate Christopher and his team for the major renovation they completed recently for me and my family. Covid caused some delays but overall it was a positive experience in all aspects for material selection, contract organization, workers attitude and skill as well as Christophers project management. As a client I have to say I'm very particular on the details and the quality of work. This was a very big job in the six-figure range and after careful research and rounds of interviews I knew Christopher was the contractor for us. The project itself took four months to complete and would have been done in three months but due to Covid it did cause some delays. My project will be featured on HGTV and the camera crews are coming early next year to take photos and videos and I can't wait to share this with you. Again thank you so much for all the great work during these difficult times! read more

Monarch Kitchen & Bath - General Contractors Near Me

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My husband and I had our kitchen renovated at the beginning of March and renovations finished at the end of July. I contracted Gregg about some of the LED covers falling off in early September. He said he was out of town and would get back to me. In October another LED cover fell and I still haven't received a response from Gregg. I have pictures included to show that they look like they were screwed in too tight which caused them to crack and eventually fall. Can someone respond, sent the parts or send someone other than Lonnie to fix the issue? It's been two months no response. I was never late on a payment, no checks were even bounced, work is paid in full. So there shouldn't be a reason as to why my messages are be avoided. It wasn't a full two months after work was complete before these covers started falling off. And I'm not sure if you are aware or not of why Gregg replaced our original LED lights after the renovations. Before you guys started the renovations on our kitchen we had a electrician install recessed LED lighting. After you guys had the painters paint the kitchen and living room they sprayed paint over all of the lights. Gregg said it would just be easier to replace them. We never had any issues with our previous lights before they were painted over. Since the lights were replaced these light covers have been falling and that is unacceptable especially for the price we paid for this remodel. I hope we can come to some type of reasonable agreement on how to resolve this issue. I hope to hear from you soon. Update: Thank you for sending the people over to fix our issue with the lights. I have one more concern I would like to talk to you about. Please keep an eye out for an email from me. Thank you.... I look forward to talking to you. read more

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I have done two remodels with MKB home design. The first was a kitchen and bath in my condo in Santa Monica. Then I moved to a fixer upper and had them to my to the studs gut job and remodel here in LA. Obviously I was impressed with them after my kitchen remodel in Santa Monica, hired them to do a very extensive and expensive job with my now home. Both times, I worked with Tony and Jonathan to make my vision come a reality. For both projects, I have had at least 5-10 people bid on various aspects of the project, most people didn't even give me an estimate (for substantial projects), and others quoted prices as high as 100- 300 per square foot. MKB is the perfect mix of competent and reasonable/a good value. They may not be the cheapest but they are the perfect mix of reliable and providing good value for good service. In my Santa Monica kitchen and bath, I was able to get beautiful work done that brought the house value up substantially. With a decent budget, MKB home design did top notch work! This raised my house value in such a way that it was very much reflected in my sale price. People who toured my house (yes thank you nest), couldn't stop talking about how beautiful the kitchen was and I swear it is why my house went OVER asking with many offers while only being on the market for a few days. In my LA home, they tore the house to the studs, did the floors, bathrooms, kitchens, paint, electrical. Everything. The house is unrecognizable and went from a fixer upper to a fab addition to the neighborhood. I have said in many other reviews that what makes a company is not how you behave when things are going swimmingly, but how you act when things don't go your way. While the vast majority of this very extensive remodel was great, the wood that was used appears to be defective (more on that in another review), Jonathan and Tony both were very surprised and upset on my behalf and have advocated for me with the wood manufacturer. You know they are good guys and professionals in that they are replacing all the wood in early January so I am able to do it between semesters (as I am an education lawyer/professional). Jonathan and his team are working hard to make sure that the new wood isn't defective and is an excellent fit for me and my lifestyle. With the exception of some paint touch ups and the flooring redo this coming January, the remodel is completely done and pending this (I am not worried as they have proven men of their word), I would not hesitate in hiring them again. In terms of cost, I think they are middle of the road but they are quick and provide terrific service. I have heard horror stories of contractors quitting mid-remodel and not being reliable. You do not have to worry that about this here. You always have a project manager and they are very available to talk, fix and make right. This is what makes MKB exceptional. If you would like a personal reference, please feel free to PM me, and I will speak about my experience to you, and we can talk houses! Otherwise, text Jonathan or Tony and schedule an estimate. read more

MKB is a fantastic company. Brett, our project manager, was very easy to work with a a consummate professional. We tackled a very large project. They came in on time, on budget and were easy to work with. We plan to do other projects with MKB and Brett!! read more

After searching for the right company to redo our kitchen we found MKB on yelp and read all the great reviews my wife and I decided to give them a call. The project Manager Greg came to our house to meet with us. He was friendly and easy to talk to. He knew what we were talking about and threw in some suggestions himself that turned out great. He gave us the quote and time frame and after dealing with a different project company i took the time frame lightly to say the least..... They didnt only deliver but did it before schedule. My kitchen came out Better than i could have ever imagined. All the workers were super friendly and so proffesional. They cleaned each day before leaving the site were at the door each day right on schedule. They clearly know what they do and they get to it. They have great communication each day with the owner and they dont know the word NO. I would recomend them to anyone and will go with Greg for what ever next project my wife decides on next. read more

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MKB HOME DESIGN does quality work and they do it quick. Jonathan was always punctual on meetings, polite and did not nickel and dime me for minor extras. The workmanship was outstanding and they quality of product they offer is premium. Unfortunately they did not have the specific tile I was looking for so Jonathan met me at floor and decor and was patient enough to spend 2 hours designing the bathroom tiles. The tile installer was very meticulous and even used lasers to make sure it was all leveled. The workers never made any excuses and always had time to explain there process. If you are a practical person as I am, then this is the right company to work with. I highly recommend asking to work with Jonathan, I had to wait a couple weeks to get him to schedule my project but it was worth the wait. Thanks for providing a top level service. read more

Best customer service I've ever had. They were so understanding and willing to help. They when out of there way to find everything I needed even if it had to be ordered. My vision was met and when they offered options it didn't feel like those options were forced on me. Thank you MKB for the best experience I have ever had. read more

I'm happy to say that over the course of four weeks, MKB came into my house and did a superb job transforming my kitchen. I really like the fact that when they came to my house they brought over two hundred samples of materials in a unique way. When working with MKB you can honestly see the difference from how fast they respond to workmanship to communication. Everyday the project manager was there to take care of the project and I was never left in the dark as to what was going on. The proper plastic and floor covering was placed in the beginning and updated throughout to maintain other areas dust free. I also like the quality of materials used and the price I paid was a great bargain! read more

We had a very positive experience with mkb home design for the second project in 3 years. The pricing, the workers, the process is all on point. We were so impressed with the hard work from our foreman Jonathan. This guy literally put every bit of effort he had to get out place complete by the deadline. He stayed on top of all aspects of the job and dealt with a picky city inspector. I was not hit with an extra bill either and that was refreshing, were no mysterious and they were trustworthy from start to finish. We love our cabinets and all the bathroom tiles. read more

Monarch Kitchen & Bath - General Contractors Near Me

This review is long overdue.. I actually had my kitchen remodeled through MKB about two years ago. I actually randomly stumbled into MKB after picking up some food from Porto's and just randomly exploring the little street. I decided to pop in and just have a look at since my mom was interested in remodeling her kitchen (house was built in the late 1980's). Anyway, we were greeted by Jonathan and another person that he had there (sorry I forgot his name).. I came in to inquire about a remodel on our kitchen and really not expecting much because we weren't quite ready to do anything yet - just shopping really. Jonathan was very honest, upfront, and provided great insight and advice regarding some ideas that we had. He was very knowledgeable and even offered to come by to have a look at the job in order to give us an estimate. I was basically interested in doing the entire kitchen so I was initially hesitant since it would require a lot of electrical, plumbing, tile, granite counter tops, etc.. Jonathan's calm demeanor and approachable personality made this process much easier and made me feel like I was dealing with a true professional who would do all he could to take care of us - to which he assured us we would be happy. Shortly after the estimate, we decided to actually go through with the remodel and I was surprised(in a GOOD way) that the job was done within the specified time frame. Jonathan and his team also kept us up to date with any concerns/issues or challenges there were. Most remodels tend to take longer than usual or the contractor will bail out on you and disappear - this has happened to me before with another contractor.. unfortunately! However with MKB, there was no lapse in communication and they never made me feel like I was "just another customer". Needless to say, MKB did an excellent job - they got the job done on time, within budget, and even though it's only been two years - it still looks as good as it did when it was completed. I continue to get complements from visitors and to that, I owe MKB! (Photos to come!) read more

Jonathan was our contractor and was very prompt with his responses throughout. We remodeled our 1950's kitchen and he was accommodating to our requests regarding design and listened to our needs. His crew was respectful and thorough and the end result was a beautiful updated kitchen with pull outs, a pantry, and spice rack with a peninsula. We will be contacting MKB for future remodeling jobs in our home and already recommended them to family/friends. Thank you for our beautiful kitchen. read more

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Great experience with MKB Home Design, they where quick and efficient. Really liked the work they did and definitely referring them to my friends and family. read more

Called for a consultation on a coffee shop renovation but never received a follow up from a project manager. I am guessing they are extremely busy with big and more expensive projects. As a business owner myself, I feel that every client is important and is deserving of excellent service regardless of the money value put forth for there's something called referrals and returning clients. True, most negative reviews on here have one thing in common and that is they have not used your service, but the reality is you lose those potential referrals and clients. Why spent $$ on advertisements via yelp and other media, when your staff can't do a simple follow up? It's wasteful and it is a shame. read more

I have to agree with Jason, I started my project with MKB back in December 31st, 2019 and is still not finished. It has been a nightmare working with Jonathan. He literally abandoned my project after I paid him almost all the money. His employees/sub contractors would tell me that they were not getting paid and therefore stop working for him. When ever I ask for a timeline for my project he would get upset at me. I feel cheated and don't want anyone else to go thru this nightmare. I don't understand how a company like this one can have 5 stars and cheat people. This is so unfair to hard working individuals like myself who all I wanted is to make my house nicer and trusted the wrong people. I got a call from Chris about 3 weeks ago because supposedly he bought the company, he sent two guys to work on my project and never showed up again and is not answering me anymore. I am so stressed with this situation that is making me sick. I finally filed a contractors complaint and pray that they will help me get this project finished. I am very disappointed with this YELP app because the reviews were totally fake and mislead me in choosing this company. I trusted YELP with the 5 stars review and it turned to be all a scam. I paid MKB over $100,000 for my project which is my lifetime savings. I know for a fact there are many more customers like me that were cheated by MKB and hope they will share their experience. I hope this helps new customers make a wise decision. read more

Super impressed with MKB and Jonathan. I scheduled a home visit and received a confirmation email with a what to expect sheet. I received follow up emails and calls before I finally decided to move forward with them. My new client starter kit came and I really enjoyed the process Jonathan set up for my project. At the end of the job I got an end of job survey and even got a check up post card. They were so thorough. Jonathan asked professional questions during the initial visit and I never felt rushed, even with all of my endless questions. He finished a week before schedule and was always available for questions. Super friendly, accommodating and professional. They have a great process and product for a construction company and I am looking forward to future remodels with them! read more

Michael came to my home for an estimate he never contacted me back. I had to reach out to him a week later. He said he would let Chris know which is the owner to contact me with the estimate . However they never even replied back to me. I don't think they want small Jobs cause it will be a waste of their time. No common courtesy. I give them a big fat F"..+ read more

Very helpful and attentive to all my needs! Strongly recommended! They did it kitchen and we are extremely happy!

I hired MKB Home Design to do a complete remodel on my master bathroom. I was so impressed with their workmanship and the quality of their cabinets and quartz countertops (dovetail drawers, soft close all standard) that I enlisted them to do two additional bathroom vanities while they were there. They were not only able to accommodate my requests, but still managed to complete my project before my target date! Sergio is a master craftsman whose meticulous attention to detail transformed my ugly 80's bathroom into a modern spa-like retreat. If you can envision it, they can build it! Jonathan was a delight to work with. Unlike many contractors, he actually communicates well. If there is a question or concern he is on it immediately. He coordinates all the trades so that the work is completed in the most expeditious way possible. His workers are courteous, protect your property and clean up daily. Most importantly, the job is not finished until you are completely satisfied, and that's about the highest endorsement I can give any contractor! read more

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Chris is very friendly & nice to work with. We explained everything we wanted done & he did just that plus more. We highly recommend working with him. Definitely the best & super professional. read more

The service that Jonathan provided for our family was extraordinary. We are totally satisfied with our kitchen and bathroom remodel.

Quick kitchen rehab on my 40 year old oak kitchen. They were in and out in less than 2 weeks. They would show up everyday on time and worked late 6 days out of the week. I was often at work and they didn't need me much at the house. I answered a couple questions with my project manager on demo day and that was it. Looking to do my bathroom during the summer with such a great experience. read more

I have been trying to redo the cabinets in my kitchen. I yelped this company after a friend mentioned it. I was looking to get a quote for a few projects around the home. Their customer service was great answering all my questions and concerns. They left a great price estimate and will definitely be in touch. read more

Summary: Beautiful end product, be prepared to be on top of things and check the work. I'd give 4.5 stars but as that's not possible, 4 stars will have to do. We found MKB through Yelp and started working with Bret, who was very personable, easy to work with, and very responsive. There were a few times we needed to remind him to update the design with agreed changes, but he was patiently able to work with us through multiple alterations. Time wise, the remodel was finished pretty near to time estimate Bret gave. During the remodel, the workers arrived mostly on time when Bret said they would come. Maybe this is how it usually goes, but I had to contact Bret almost every morning and ask when the workers would come and what, if anything, would be done today (on the days nothing was being done, I didn't want to leave the house unlocked all day). Seemingly to address that issue, at the start of the project, there was an invite to buildertrend.net, which is a website that aggregates all the timing, scheduling, communication, payment history, etc. It would have been very useful but it was never used/updated and the schedule that was posted on it was a generic schedule. Here are three main complaints and the reason for not giving 5 stars: (1) new electrical was put through the attic to accommodate the range hood move and the electrical guy perched an unsecured plastic outlet box on a unattached 2x4. There was also no outlet cover. Possible fire hazard and definitely not up to any code. (2) A new hole was punched through the roof after we'd been assured that the hood vent would route through the old exhaust pipe. This new hole was capped off with something akin to a dryer vent. Per friends that worked as a roofer and builder the vent was not installed with the correct roofing practices and would leak in a few years. (See picture for details). The installer told Bret he does it this way all the time and never has problems, but the roof guy who came out to correct the mistake definitely had a "WTF did the last guy do" conversation with us. (3) We ordered a fireclay sink on our own instead of going with their stainless steel. When it came time to install, the worker realized that we needed a special flange, so we had to order that which extended the finishing date another couple days. Not the biggest hiccup in the world, I just wish Bret had told us earlier since he said he had the same exact problem with another remodel and they also had to order a flange. So....since he'd had the same problem before, and knew that we were also getting a fireclay sink, why not warn us ahead of time so we're not scrambling to order a part at the last minute? It is important to note that after we notified Bret of the first two complaints, he sent out people right away to correct both the electrical and the roof vent. MKB and Bret deserve credit for making it right. They were still issues worth mentioning though, because we wouldn't have even caught those issues if my husband hadn't crawled through the attic and up on the roof to check the work. It also felt like the original guys who made the mistakes were the B-team and the A-team guys had to come out to fix the mistakes. There were some other minor cosmetic and installation issues, but they were also taken care of quickly and not really worth mentioning. Bret let us know later that the electrical guy had been let go as he'd had other complaints about him. So, the next home owner shouldn't have to deal with the same electrical issue. It's good to know that MKB is willing to stop working with people that do substandard work. Getting a kitchen remodel done can be very stressful. You really want to know that you are getting a quality product for the giant chunk of change you're putting down. MKB delivered a beautiful kitchen at the end, but we had to be on top of it all the way through. read more

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A review long overdue. We have hired Jonathan twice (and soon to be a third). These guys are very good at what they do. Jonathan is easy to get in contact with, and engaged in the project. He has a great personality, and cares about the work. Let's be honest - If the contractor is great and the crew is terrible - there is no point. Or Vice Versa. These guys are hitting on all cylinders! Great vision. Great customer service. Great materials. Great price and Great crews (Thanks Jorge, you rock!). We have had 6 kitchen/bath remodels in the past, and honestly, there is no reason for me to call anyone else for the next. I know what I am getting with Jonathan and I have yet to find anyone who can best the experience. Thank you sir. read more

Bathroom came out beautifully. New vanity and tile on the walls. They also painted everything and got me new plumbing. They were in my house for only 2 weeks. I will do my next bathroom with this guys. All the thanks to you. read more

The entire team was very helpful. Juan does really good carpentry. He took his time and did not rush. Jonathan did a great job with material selection and it all came together. I will be using them in the future projects. read more

So happy with this company, they did an amazing job on a complete house remodel. Jonathan was my project manager throughout the process and was always available to answer my questions. The price was very affordable, and the quality of product was top of the line. Jonathan is very informative from the start and you feel comfortable with him running the job. All the workers that came to my house made sure to clean up and on demo day they covered with plastic so no dust would get around. My kitchen design and dream board really helped me decide on my kitchen. Thank you guy read more