Initially they were very responsive after the Winter Storm damages. I had a contractor out. I sent…read morethe estimates from the insurance and had received payment from my insurance. I was told repeatedly that I would get priority because I had already started work with my insurance. However, the contractor Stephen has been non-responsive and kept telling me he had another guy working on it. I understand they are overloaded, but I never even had a chance to get on the schedule. I guess our repair job wasn't big enough for them. Very poor customer service since the initial consultation and I have now moved on. I wouldn't recommend based on their lack of communication and willingness to help. ***UPDATE The owner reached out to me, apologized and was willing to make it right. I had another company already on-call when they reached out initially. Bottom line is that they did what they could to solve the issue and that doesn't always happen. I'd give them another chance had I not already had someone on top of the job.

We had our roof installed a little over 9 years ago. we were very disappointed with their…read moreworkmanship at the time. I was assured all was up to spec. they also sliced one of my guttters during install. I am selling my house and the inspector noted 6-7 items that were done wrong on the roof and need to be corrected. I contacted Anderson Restoration and have made ~6 calls to them and still can't get them to give me an answer on their warranty (they evidently did not file the warranty registration with GAF as they were required too). It has been 2 weeks and I am now forced to use someone else to fix the issue. Would NOT recommend using Anderson Restoration.

My bathroom that Big Tyme construction did is falling apart the grout is cracking all around tiles…read moreare shifting from the horrible tile job The roof they put on is sinking in and trim around the outside of the addition was not sealed or primed properly and the wood is growing mold and rotting Cory is a thief and a liar stay away

Excellent service. They are building my bubble tea shop now... so far everything is great. It will…read morebe done end of March so I can't wait. "They do the work first and you pay after" that was excellent.

These guys are BAD! They came into my home to refinish/screen the wood floors throughout. I moved…read moremost of my furniture except about 4 large pieces which they said that they would move. They damaged the floor so bad when they were moving one of the pieces that the entryway and hallway were going to have to be completely sanded down to remove the divits and scratches. Then they told me that they were going to charge us an extra $400 to repair the damage that they caused. The owner is the problem...Don't do business with Hard Wood Creations! They do not stand behind their work and they use EXTORTION tactics. BAD BUSINESS! Take my word for it, you can do much better than this "company". They need to go to jail! KC of Houston, Texas.

BEWARE!!! DON'T USE THIS PLACE!…read more We hired this company because they "SAID" that they were good and that they would do this job quick. They told us to move all the furniture out but that they would move the large pieces. Today when they arrived at 9:15 they moved the large furniture (4 pieces). They severely damaged the hard wood. When we asked about it the owner told us that he was going to have to charge us $400 to sand down and repair the damage that they caused. We told him that was EXTORTION...He refused to repair the damage and then left the job and left us high and dry! All of our furniture has been moved out and our 5 cats are displaced while we try to find another company to come quickly to fix all this. WHAT A TERRIBLE COMPANY! WHO DOES THAT? On top of it all, He flipped me off as he was leaving.

It is extremely rare to find a contractor that is both very good at his profession and an honest…read moreman. The owner, Albert, came out personally on short notice to assess my water intrusion issues. He answers his own phone and came when he said he would. It took a couple of visits but he finally found the source of my issues and devised a plan to completely alleviate it. His price to do so was incredibly reasonable. I cannot recommend GY6 Built, and the man behind it enough. Thanks Albert!

Finding a contractor is always a bit of a risk, but we lucked out by finding this crew! Albert was…read morevery responsive to all of our inquiries and was able to start the job immediately. They clearly understood our vision and leveraged their expertise to install our tricky backsplash tile in 2 days. They went above and beyond to make sure the tiles were cut perfectly and to fix mistakes left from others contractors, including patching drywall, and fixing baseboards. My only regret is not hiring them for our other projects. Would HIGHLY recommend this crew for your home renovations!!

Really good experience with Mark. He came quickly to assess and repair some minor storm damage. He…read morealso assessed our entire roof while he was up there and reported that it is in very good condition. He pointed out where caulking was needed and took care of that too. Price was very fair. We will call New Image Roofing for all of our future roofing needs.

The BEST OF THE BEST!!! Hands down the most honest and hardworking people I have ever met. We were…read moreso lucky to have met Mark after a tree can crashing down into our home. He helped us navigate insurance, replaced our roof and supported us every step of the way with contractors and recommendations. He had his work cut out for him and didn't bat an eye was ready to take on the mess that our house had become. He was present with his crew and made sure everything was done well and right. I'm beyond grateful to have found New Image Roofing and will be sure to recommend them to any and all of my neighbors, friends, and family for any roofing needs. They are PHENOMENAL!!!!!

Repaired my roof and was very polite. He answered my questions and would also explain his expertise…read moreon the matter which helped me understand the process. He is negotiable as long as it's reasonable of course. Very time management but also be mindful of weather.

new business. contracted to repair and replace a small metal…read moreenclosed patio roof. repair was unprofessional and left us with more leaks than when we had contracted the repair. initially requested half the money back for the repair since we have to hire a different company to repair their work. haven't heared back from luciano gomez. wanted to give them a break considering they are new, but not responding has caused us to persue small claims court.

I have been using No Mess Gutters and Roofing for a number of years and continue to be very…read morepleased. They have resealed my roof (extending the life), installed new gutters, and do routine inspections. When it's time for a new roof, I will be calling No Mess. Quick response, great service, competitive pricing. They always go the extra mile.

I scheduled an estimate with Jeff, who told me he would text to confirm our appointment at 8 AM on…read moreThursday. I provided him with my cell number during our call. Later that evening, I received a call saying that my appointment wasn't confirmed via text, so it was never booked. I explained that I never received a text, and Jeff admitted he had sent it to the wrong number. Despite acknowledging his mistake, he said the earliest he could reschedule me was a week later. While it was frustrating, I agreed to reschedule. When his team came to provide a quote, they quoted me $375. I mentioned I had a $50 off coupon from their website, so I expected the total to be $325. Jeff informed me that all discounts were already included in the $375 price. I asked why they advertise a $50 off coupon if they don't honor it, and his explanation was that the coupon was for same-day cleanings only. His crew had already mentioned that 99% of their jobs are same-day cleanings, so I questioned why they advertise a coupon that would apply to almost no one. Instead of addressing my concern, Jeff responded in a condescending manner and continuously blamed me for misunderstanding. My issue is simple: they don't honor what they advertise and treat customers poorly when legitimate concerns are raised. If you can't provide a real discount, remove the coupon from your website, and treat customers with respect. I would not recommend this business.

I selected Steve's company for a concrete project despite receiving lower bids from other…read morecontractors because he presented himself as a professional and assured me, both verbally and in writing, that the work would be completed properly. Before work began, I specifically discussed the importance of properly preparing the subgrade and using a mechanical plate compactor before pouring the concrete. In my observation, no plate compactor was ever used on the project. Instead, ground preparation appeared to consist primarily of manual tamping in selected areas. Based on what I observed and the resulting condition of the slab, I do not believe the site preparation met professional standards. The concrete was poured on a hot, sunny day, and initially the finished product appeared satisfactory. Steve instructed me to begin watering the concrete the following day to assist with curing. The next morning, I discovered extensive cracking throughout the slab. This was not limited to one or two isolated cracks. Instead, there was a widespread network of cracks covering nearly the entire surface. I immediately notified Steve, provided photographs, and requested that the issue be addressed. When he later inspected the slab, he attributed the problem to the concrete supplied by the ready-mix company. However, during our discussions, he also mentioned that another recent project had experienced similar issues. That statement raised concerns for me regarding whether the problem was solely related to the concrete supplier. Over the following weeks, there were numerous discussions about having the concrete company evaluate the situation. Despite those conversations, no meaningful resolution was ever provided. More than two months have now passed, and I have received neither a repair proposal nor an offer to correct the work. This delay has prevented me from moving forward with the next phase of my project and has resulted in additional costs and inconvenience. To make matters worse, this project cost over $13,000--significantly more than several competing bids I received. I even provided an additional $500 tip because I believed I was hiring a contractor who stood behind his work and would deliver a premium result. Unfortunately, that has not been my experience. Based on my experience, I would strongly encourage anyone considering this company to thoroughly document all discussions, verify that proper site preparation methods and equipment are actually being used, and ensure that any concerns are addressed before final payment is released. I hired this company expecting professional workmanship, accountability, and follow-through. Instead, I was left with a cracked slab, unresolved issues, project delays, and the prospect of hiring another contractor to correct the work. Potential customers should proceed with caution and conduct their own due diligence before hiring this company. Pictures to come

Great communication. Honest and reliable. I would highly recommend. I'm very pleased with their…read morework.