Stayed Ocean Front Suite. Hotel & Valet Parking Services were nice. Best location to access Miami Beach restaurants and shops at Ocean Dr, Lincoln Rd, Espanola Way and etc. Very safe to walk around the hotel from the morning thru mid-night. 2hr complementary hotel bicycle rental is available. Room was simple and modern. May need the update in a few yrs. read more

See all

I made a reservation for may, with a poolside day bed. No upfront charge for the room, but $107 each night (2) for the pool daybed. I canceled, well within the hotel policy. They confirmed my cancellation, and indicated the daybed charge would be refunded within a few days. The refund never hit my cc and the hotel "ghosted" me when I made further inquiry. I had to contest the charge with my cc issuer, and they resolved the disputed charge in my favor. The whole process took months - absolutely ridiculous and unprofessional on the Sagemore end .. i'm glad I didn't stay there and never will!! read more

We had a great experience here w/our Resort Pass for the day. Check in was a breeze & the interior of the hotels is like a mini-Art Basel exhibit. Absolutely loved it. We swapped our hotel key cards for 2 towels & walked over to the nicely padded lounge chairs. I was thinking that an employee would assist with the umbrellas & placement of the shaded area but we had to end up positioning & opening them up on our own. No big deal - we're capable of doing it... The music was perfect & the ambiance was exactly what we were looking for - a nice sunny relaxing day by the pool. It did take our server a bit long in between check ins - 45 mins to 1 hour if we wanted a drink or food. So we were able to at least get in one good frozen cocktail & a nice salad. But service was a bit lacking on the pool lawn/deck area. Overall this was a nice hotel & would check them out again as a local if given the chance. read more

See all

Amazing location , the staff were really nice , walking distance from all the cool places!

Hotel is conveniently located on Collins Ave near plenty of bars, restaurants, shops, and the beach. The hotel is full of artwork ! There is a nice pool area with a pool bar and ample amount of seating. Plus, access to the beach ( beach chairs , towels, etc). The elevator did not work my last two days at the hotel and I had to walk up and down steps to and from the 4th floor. Due to the inconvenience the hotel removed two of the resort fees. I would definitely stay here again! read more

See all

I'm strictly reviewing my experience as a Resort Pass member who purchased a day pass to be at the hotel. We came to the Sagamore for a couple of hours and rented both a pool cabana and a day bed on the beach. I am only noting three stars because the main hotel receptionist, our towel check-in representative and the bartender all provided exceptional service and the food was good. Outside of that, service was completely lacking across the board. For starters, the gentleman managing the towel station, I believe his name was Carlos, set us up and walked us over to our pool cabana where he said that we would be introduced to our personal cabana hostess. In the 3 plus hours we spent there, that never happened, not once. When we attempted to order from a pool attendant walking by she was confused and looking around asking us where our attendant was, to which we informed her we had none. Day bed service on the beach was not much better. Outside of setting up the day bed, we never saw another attendant. When I attempted to place my order at was supposed to be their food station the attendant told me to go back to my day bed and he would find me. After 15 minutes we walked over to the pool area and ordered with our non-attendant pool attendant, who never apologized for our lack of service. We were told the food would take 20 minutes, but it ended up being more about the 40 minute mark. And although the food was good and the day was gorgeous, spending upwards of $500 for 5 hours of lackluster service was not it. I want to note that it was not a busy Saturday. I'm not sure if the hotel pool and beach staff were short staffed for the day, but the service quality we received did not leave us wanting to revisit or recommend the Sagamore as locals read more

When we arrived Shawn the manager was awsome. He made sure I had everything I needed. Will definitely be coming back.

came here to the Sagamore hotel on a resort pass. the pool was warm and delightful the music was age appropriate, they had easy beach access and clean facilities read more

Sagamore Hotel - pool at the Sagamore - Hotels Near Me - Miami Beach, Florida

I stayed at The Sagamore South Beach for seven nights during Miami Music Week, and it was one of the worst hotel experiences I've ever had. On our second night, the room flooded, leaving us without air conditioning for the morning. Maintenance came in and out throughout the morning, so no one slept. Despite this chaos, the hotel refused to move us to a comparable king-bed room with a pull-out couch--even though we'd booked one and it was clearly available at the time. When booking online we got a free "upgrade", but the room was nothing like the online photos--completely outdated, rust-covered, and barely furnished. Several staff members admitted the property is being torn down soon, which explains its rundown condition, but it doesn't excuse the false advertising or lack of basic standards. My husband is a builder and pointed out a lot of things that do not fit with a 4 start hotel. There is paint covering up rust, loose outlets, dirty shades, bad plumbing. After we complained, hotel staff completely stopped servicing our room to clean it or give towels. Pool access was also misleading. We were assured four people could use the pool and would be allowed wristbands for the event, but when we arrived, only two were allowed--even though we confirmed in advance. For the final three nights, we couldn't even unlock our door. The front desk just kept handing us new keys that didn't work, forcing at least one person to stay in the room to let the rest of us in. Also, people were let into our room without approval from us because they knew our names and room number. We weren't called to approve this. We asked for very reasonable compensation--like free breakfast, a partial refund, or a discount--but were denied every time. They offered a bottle of wine and to refund one night's resort fee, which they never followed through on. This place calls itself a 4-star resort, but it's far from it. Dirty, outdated, and poorly managed, it relies on misleading photos and empty promises to lure guests. I understand the hotel is old, but they shouldn't be false advertising for the rate they charge to stay here. read more

See all

Booked a day pass through Resort Pass ! So i can't speak to the hotel itself. $100 for a daybed from 10 am - 6 pm. Located right on the famous Collins Avenue strip. The door man took our bags and secured them in a locked room. The pool area and beach club were virtually empty due to it being a Tuesday after the Memorial Day holiday. Unfortunately, the weather was hit or miss. Either it was pouring rain or complete full sun. They allowed us to use the private cabana during the downfall. The employees were very friendly, providing us Beach towels , setting up our umbrellas, asking us if we wanted drink or snacks. Excellent service and drinks and food prices were pretty reasonable for the South Beach area. Onion rings and the watermelon refresher drink were delicious. I definitely recommend booking this resort for a day pass. If waiting to kill time for a delayed flight or even if wanting a change of pace, if a local. Direct beach access and even bikes to tour the local area. read more

Sagamore Hotel - Rainy day - Hotels Near Me - Miami Beach, Florida

See all

We stayed at Sagamore South Beach in early July, and unfortunately, it ended with a frustrating and disappointing experience. When we went to check in at the official check-in time of 4 PM, we were told our room wasn't ready. We returned about 20 minutes later, and the front desk still seemed unsure. It was clear the room was rushed and not properly inspected before we were let in. When we got to the room, the in-room safe and cabinet were already damaged -- the safe didn't open properly, was visibly misaligned, and the decorative front panel was already falling off. The safe was not usable, so we didn't use it at all during our stay. Several days after checkout, we were charged $2,000 for "damages." We immediately disputed it and explained the condition we found it in. The hotel eventually lowered the charge to $300 with no real explanation -- which only made the situation feel even more questionable. If we hadn't responded, would they have just kept the full amount? After this happened, we looked up more reviews and found several recent complaints mentioning broken fixtures, poor room conditions, and maintenance issues -- with some guests saying staff even acknowledged the problems. That matched our experience and made it feel like this was not an isolated case. We don't usually leave negative reviews, but this felt unfair and unacceptable. If you do stay here, take photos and videos of your room the moment you arrive. Otherwise, you risk being charged for damage that was already there. We've traveled all over the world and have never encountered an issue like this at any hotel. read more

I love the small boutique feel of the Sagamore... Great location with a great contemporary art feel... this is my preferred hotel when I come to Miami... read more

See all

Shawn in management help me and my wife with places to see and hot spots around miami. Made our time there truly special.

Do not waste time staying here. We were "upgraded" to King Suite (this was smaller than the original room I booked!!). There was only 1 chair to sit in and the bench at end of bed was stained. We will not go back. read more

I visited the Sagamore hotel for a business trip and stayed Sunday and checked out on Wednesday. The hotel did allow late check out on Wednesday at noon. I enjoyed my stay and all of the attributes that make this hotel great. The location is fantastic, the beach access is great, there are balcony rooms with ocean views, the rooms are larger than most hotel rooms in South Beach, the balcony was bigger than most in South Beach, the price was a value, the rooms were clean, the hotel has a fun art vibe, free espresso in the rooms, nice pool, chairs and cabanas. There were a few things that could have made my stay better though. The cafe that serves coffee and pastries does not open until 7:30, there are no ice machines, the restaurant was not open. While not a five star hotel, I would highly recommend and would definitely stay again. I have visited South Beach many times in the past and would choose this hotel over others I have stayed in. read more

Sagamore Hotel - Hotels Near Me - Miami Beach, Florida

See all

Solid Miami Beach hotel. Beds are a little uncomfortable and the pool area gets a little cramped. Food is okay, and drinks are very good! Service overall is okay though they were not attentive when we had problems with our TV. read more

Sagamore Hotel - Pool - Hotels Near Me - Miami Beach, Florida

See all

I think this is my new favorite hotel in South Beach! When we arrived, our doors were open by the bellhop, and our bags were put on carts. I checked in and my bags had already arrived to my room! Service is top-notch! The room was beautiful, large, with the balcony overlooking the pool and beach! I was celebrating my birthday and they sent a complimentary bottle of sparkling wine, so classy! The pool was heated which was nice during the cool February days. The pool bar wasn't very busy and they didn't take any food orders, even though we could see the kitchen staff cooking and smell the food. We were able to get drinks and they were so good, especially the one in the coconut! we did go to the beach and use the designated hotel chairs and umbrella and had a wonderful time. This place is artsy, Modern, upscale, and luxurious!! there's artwork everywhere, they even have a gallery near the coffee shop, bar, and pool table. Near the pool they have giant chess and all the seating you can think of including cute cabanas! I was so sad to leave here, but I definitely will be back! read more

See all

I have travelled all over the world, and NEVER have I encountered such rudeness, highway robbery and such a lack of help, responsibility or hospitality in any hotel in my 30 years of global travel. If I could give everyone some helpful and important advice, PLEASE AVOID booking at The Sagamore at all costs. I put in a few pieces of cotton laundry (items from Kmart - cotton undies, leggings, tshirts) and was literally aghast when I received a bill for WAIT FOR IT... $485 USD!!!!! I use hotel laundry facilities wherever I travel and never pay more than $80 for a similar order. When I went to see the manager, there was absolutely no empathy, understanding, ownership or apology, and he said the best he could do was charge $285 USD (ie. waive the $200 Express service fee that I had never asked for)!!!! That's a resulting nearly-$300 USD for a few cotton items including briefs, tshirts and socks - $12 per pair of underwear and $9 per pair of socks!!!!!! It seemed absolutely lost on him that this was absolutely unacceptable, and basic theft of hard-earned money/pure extortion and rather than being understanding and attentive, he came across as rude, annoyed, evasive and defiant. He insisted it wasn't his problem as it was an external laundry service - but the hotel logo and branding were all over the order paperwork! I felt absolutely disrespected and dismissed as a paying hotel guest and cannot express this strongly enough - STAY AWAY FROM THE SAGAMORE!!! Very much in general, the staff have a bad attitude, are curt, unhelpful, unfriendly and unaccommodating at every turn. Not one smile from any of them. I felt at times like I needed to almost apologise for being on their property or taking up their time with a query - not to mention dealing with a blocked toilet in my room, TV reception that kept cutting out and front desk staff scrolling on his phone mid conversation - in a 4-star hotel?! No apologies for any of these things either when reported at the end of my stay! Please take my word for it - you need to avoid this place at all costs if you want to experience an enjoyable stay for your money. I have never left an online review before but feel it's important to protect others from this miserable and obscenely disappointing (and expensive!) experience. To The Sagamore, you should be ashamed. Hope you learn from this feedback - customers are not fools to be taken advantage of. Guests deserve much, much more (service, decency and respect) for their money. read more

Sagamore Hotel - Hotels Near Me - Miami Beach, Florida

I attended a yoga-wellness themed event in the outdoor event section of the hotel and really enjoyed it. The staff was nice & helpful, the event space was well lit, clean, organized. i would definitely recommend it & consider it for large groups. The Decor of the hotel is beautiful & modern! read more

See all

Bought a day pass to enjoy the pools and luxury of this beautiful hotel. I was able to get a chair on the beach and order food and drinks. If you want to elevate your beach experiences i definitely recommend coming here! read more

Sagamore Hotel - Hotels Near Me - Miami Beach, Florida

We didn't stay at this hotel but we got a cabana for the day. The service was wonderful and the pool was heated. The drinks were great as well. We also had access to beach with chairs. It is a very cute outside area. read more

See all

This review is based solely on The amenities as I booked a day pass. Check in was super easy. The pool is clean and very Miami Beach vibes. I arrived early on Monday morning and the art exhibit was being changed. Easy beach access and plenty of chairs and loungers. The fitness center had all things needed for a good workout. read more

See all

Horrible hotel!! The rooms are primitive and they let people from neighboring hotels book cabanas without holding it for their own hotel guests. We're next to the Ritz Carlton and they are setting up with "sagamore" cabanas but they're really Ritz Carlton guests. I knew I should have followed my mind with the reviews and booked elsewhere. This hotel is the absolute worst! Even when you have money to pay the $150 cabana fee, they will leave you without any resort. The walls between the rooms are horrible anyway d you hear absolutely everything including a dog that wouldn't stop barking. However, the issue with these cabanas are absolutely unforgivable. Someone at the front desk also issued a key to my room without asking for identification. So, now there's a safety issue with this hotel. With the crime statistics in Miami at the status quo, this is absolutely unacceptable! read more

Sagamore Hotel - Hotels Near Me - Miami Beach, Florida

This hotel was beautifully decorated with various art from local artists. I liked how spacious it was and the pool area was nice. The other nice part was having beach access straight from the hotel. All I had to do was walk through the gate and the beach was right there. I wish the lounge chairs and umbrellas service was longer though. They started collecting everything around 5pm which I thought was pretty lame given that it was still so sunny out. The bed was extremely uncomfortable. I woke up several times in the middle of the night because my back hurt so bad. Room service food was pretty terrible. Like the worst mac and cheese I've ever had. I also think the service here was very subpar. I had to call after check out because I was a little overcharged and I got the biggest runaround. I kept getting transferred around and no one was able to help me. read more

I love this boutique hotel. The front desk staff was amazing Never had a very thoughtful hotel staff even when I booked a luxury hotel. The front desk went all out extra care for me and my friends and made my birthday celebration unforgettable. The rooms are super clean, the toilettries are nice and the soaps smell so good. The property itself is cute and artsy, if you have time, explore the gallery at the lobby. The pool and beach staff are amazing as well. The property is a beachfront so take advantage of the nice beach view and enjoy the ocean. The pool is nice and the pool bar has happy hour. They got nice selection of bar menu from drinks/cocktails to food. The also offer beach cabana and pool cabana to rent with a reasonable price. the location of the hotel is in the middle of everything. tons of great restaurants, shopping and bars/lounge. read more

Sagamore Hotel - this is their beach cabana - Hotels Near Me - Miami Beach, Florida

My family and I stayed for for 2 nights in November and overall enjoyed our stay. We chose this hotel after an extensive back and forth over what was important to us in a room. We wanted a large suite and this room/resort fit the bill well. We had a very large room with separate bedroom and living/dining area. This way the little one can sleep in the living room area and we can sleep in the bedroom. At this particular juncture in his life if he is the room with us he stands up in the crib, stares at me, and cries, so separately living room is a must. The condition of the room was a bit rough. Our room was missing a deadbolt and this led our toddler to try and make his escape, but once we alerted the front desk they were quick to fix it. There were cracks in the sink and slight separation of the tub. The wardrobe in the bedroom seemed old and out of place. The fridge wasn't very cold. I put the little ones juice in the freezer as it was closer to fridge temperature. None of these were deal breakers, but things that could be improved upon. The tub was in fact really nice as it was large and had jacuzzi jets. We wanted a view, but we sacrificed it for this particular room. We had a view of a wall and a roof, so that stunk. They have rooms with spiral staircases that have great views, but with a toddler we did not book a room with a spiral staircase. I wanted beach access and that was great and easy here. You walked out the backdoor, past the pool, across a sidewalk and boom you are on the beach. With your resort fee you get two lounge chairs and towels included. It was a small upcharge for an umbrella, and a bigger upcharge for the deluxe chair/cabana style. It was a nice plot of beach. I wish I had been able to spend more time on the beach as this was definitely a highlight of the resort for me. Another selling point of this resort was the zero entry pool. My little one is still hesitant about the water so the zero entry pool was perfect for him and allowed to him to venture as far as he felt comfortable. I only wish the pool were heated. It was in the low 80's while we were there, but that pool water was cold! There was never a big crowd at the pool while we were there. My son was super excited when other kids joined him once in the pool. The music was very loud and not my taste, but we able to go to the pool first thing in the morning one day before they turned on the music. The bar by the pool was friendly and efficient. My husband really enjoyed the art gallery/boutique vibe of the hotel lobby, but the first elevator was out while we were there which meant we had to carry a stroller up a very small flight of stairs. The location was excellent. It is right on Collins Ave and just a couple blocks from the big shopping area. There is a Walgreens at the end of the block so super close and convenient if you forget anything and a liquor store across the street if you want to enjoy in some adult beverages in your room. I see some people had issues with the valet. We never did, but the resort and valet fees are high. However, my finding is that they are high at every resort on this little stretch so it just seems to be the market. Overall, the resort met our needs. read more

See all

Sagamore Hotel South Beach - An All Suite Hotel is a great place to stay at the beach in the middle of everything. I have been happy with all of the stays that I have had here. The staff here is very helpful and makes sure that you have everything that you need. read more

Sagamore Hotel - Sagamore Hotel South Beach - An All Suite Hotel - Hotels Near Me - Miami Beach, Florida

The hotel itself is aesthetically pleasing. Biancas hospitality was unbelievable she is very friendly person & had great listening skills. The rooms are big. Housekeeping could have been better but they were really quick with fixing the problem and paying attention to detail. The beach access from the pool and bar area from sagamores pool was so much closer than you'd think. read more

Sagamore Hotel - Ocean view - Hotels Near Me - Miami Beach, Florida

See all

Study there for a few days last month. The hotel is beautiful with its art work in the lobby. The pool outside is nice with space to lounge. The staff is so friendly. From the time you check in u too you leave they remember you and refer to you my name when your it we at with them. You have to stay the next time you're in Miami. read more

See all

The best hotel and staff in all of dade county. We will definitely be going back soon from NJ. Please subscribe to my YouTube EASTWICKTV74. read more

See all

Having stayed at the hotel for 3 nights, Sagamore felt like a solid choice for the price and amenities. Shelly at the front desk was very helpful and patient answering our questions. The rest of the staff was also very attentive (opening doors for us, helping us with our bags, and letting us know that taxis to the airport were a flat rate to compare to ubers). Hotel room itself was spacious and clean, and our towels were replaced daily. We used the hotel bikes one morning, which was free bc they provide a discount code for 2hr off. We didn't use the pool, which is fairly small (generally packed) but the beachfront was a short walk and always had chairs available (beach chairs were an included amenity, umbrellas were ~$22 each day/use). Hotel is also well-located and a quick walk to plenty of highly rated restaurants. Overall enjoyed my stay here and would be back next time! :) read more

See all

Creat location. Bathroom was horrible. Toilet wasn't working properly and last day of staying at the hotel I found huge cakaroch in the bathroom. Not to mention I was charged 350 $ cleaning fee. No customer service:( read more

Sagamore Hotel - Hotels Near Me - Miami Beach, Florida

Had a good stay at this hotel. What pulled me to this hotel was the fact that it is not chain owned and I loved was that it was right at the beach. It is also smaller and more private with only 101 rooms and not a bad price point. It has a zero entry pool that goes up to 5 ft. We booked a 2 story bungalow that was really spacious and worked for our family of 4 which had a large king bed and sofa bed. Parking is valet only at a cost of $45 per night which is typical for Miami Beach. It is also more mid beach off of collins, although not too far of a walk from Ocean Blvd. They offer food via room service and at the pool bar. They also have small cafe open from 7 am to 11 that sells coffee and pastries. Overall I enjoyed my stay here and would recommend this hotel. read more

See all

This place was sooo nice! We checked into this hotel after checking out of another hotel that was not so great. We had our room upgraded due to that courtesy of Shelly. She was great she helped us every step of the way. Additionally, Kim got us room service after calling one day and she was excellent too! This place was clean and the hotel staff was great. There was a 1ft-5ft pool was so warm and great for relaxing located next to the bar. The bar had happy hour Monday-Friday which was nice. There were 2 towel stations one by the pool the other on the beach. Chairs are provided by the hotel on the beach and a available until 6pm everyday. The room was great!!! It was clean and the bed was soo soft. They was a mini fridge to place your person items which was great. They also gave us reusable water bottle that can be filled up at a water station in the lobby. I also enjoy how they are trying to reduce their carbon footprint with the water bottle, glasses provided on the counter and bathroom and asking guest to reuse their towels.Our room had a balcony with a nice view of some palm trees! We are from Orlando and was vacationing in Miami for the first time this experience made the trip so great from it began! Overall, I will be staying here next time I am in Miami. read more

See all

The Sagamote offers a lovely cabana experience. The service staff was great and helped us with whatever we needed. The cabana was roomy with a large sectional seating, chair, and table. There was also a small cabinet that could house your belonging while off in the pool. The pool was lovely but There is a path to the beach right outside the gate where there are lounges and smaller cabanas. The food was great as well as the drinks. I thoroughly enjoyed myself. read more

See all

Beware- didn't honor our ocean front room reservation. A boutique hotel with plenty of charm. Their failure to execute on some hospitality basics- took away greatly from a birthday getaway. Their response was to make it right was to discount a few hundred dollars of a several thousand dollar bill- they basically told us take it or find another stay during a holiday week! Below was our oceanfront view- read more

Sagamore Hotel - Hotels Near Me - Miami Beach, Florida

Beautiful artwork all over this hotel. The front desk was so nice and welcoming. Adam from the pool staff was wonderful! He made sure our group was well taken care of with our lunch and drink orders. The beach access is also a great bonus for this hotel. Overall the hospitality from this hotel was wonderful! We'll definitely visit again! read more

See all

We had the best stay at the Sagamore, and had such an incredible experience we ended up extending our stay one more night. Everyone we encountered was so warm and accommodating, and after I watched an interaction between the barista and a person I found out afterwards was the GM, I think understand why. The room was incredible. It was immaculate and the bed was a dream. I slept like a rock. Thanks to the Sagamore and most importantly all of the staff, our trip to Miami Beach was one of the best I have ever had. read more

J'adore Sagamore! This is a love letter to a clever chic girl of a hotel cresting on the heart and center of the Art Deco district. I could stare all day into your ocean blue velvet sofas, as I come into your lobby... You're an elegant juxtaposition, meticulous yet unpretentious. It's a shame about all the awful noise from the neighbors but I still love you, my ma chéri! XO read more

See all

Decided to stay here on a whim and I definitely don't regret it! If you're an art person this hotel is definitely for you! I loved that check in was easy & fast. Bellhop was very helpful with bringing my bags to my room. Location is great, being within walking distance to Lincoln Rd was a plus. This hotel has its own pool and beach access. The outside areas are beautiful and kept clean. Bar area by pool didn't disappoint and neither did the food. Took one star away bc they wouldn't accommodate my late check out. I checked in around 5pm and am from LA so checking out at 11am sucked. read more