I'm stranded 3 hours from home. I asked the manager for only verbal help. At first he said $5…read more I tried to explain that I didn't need him to physically help with the vehicle. I only need a suggestion. After he said no, I can do your oil change I thought okay fine, liability, whatever, I get that. This manager then told me I'd have better luck walking over to the closed body shop next door. What honestly sealed the deal for me was the manager and his employee thinking I was the Saturday source of entertainment.

1st using them ( do it myself ), didn't feel like doing my own today , so gave them a try. Got…read moreright in, no waiting. Checked my air pressures ( 1 tire was low) and got me out in 15-20 minutes , all for $51 bucks !! I'm not a " do it yourselfer " anymore

This was my first time here. The customer service was excellent- the gentleman at the front desk…read morewas friendly and worked hard to meet the needs of the customers. I had an 11:00 appointment for service and I was out shortly after 12:00- surprisingly fast. I also liked that they did not try to upsell by telling me I needed all of these additional services that were not necessary. I appreciate that honesty. I'll definitely be back!

Most straight forward no BS automotive repair place in the area! Excellent service at competitive…read moreprices.

I just happened to stumble on Advanced Automotive (AA) when my car broke down on RT 138. This area…read moreis pretty rural and trying to get to tow in Hartford was impossible- so I called AA who was less than a 1/2 mile down the street. Bill the owner and his daughter Jess couldn't have been better. They got my car towed to their shop within 15 minutes, outlined the time and price to fix and also was concerned how I was going to get back home (Hartford). My car was fixed in a day, the price- so reasonable (didn't charge for the tow because it was only down the street) and my car runs perfectly. If I was in the area- they would be my go to- local, honest and nice.

You be the judge, don't ever go here. Bill from Advanced…read moreAutomotive refusing to admit any responsibility or even ask his mechanics to even take the time to confirm. Had my 2020 Honda CRV in for a routine oil change. this is the "only" place that has opened the hood since I bought the car in the spring. after the last oil Change the next day less than 24 hours emission's light came on. light came on and off for about 2 weeks then remote starter wouldn't work and light stayed on. took it to the Honda dealership that i bought it from figuring it was covered under warranty. instead they found a pair of pliers with also a sharp cutter combo. clearly it was left in the engine from my last oil change from Advanced Automotive seeing they were the only ones who worked on the car and the warning lights came on the next day. the Pliers were cutting into the wires and needed to replace O2 sensor etc.. Had the Honda dealership fix it for around $380, labor, parts etc. went back to Bill At Advanced Automotive and he denied any responsibility. said it wasn't his tool and it was an electrical tool. no it's a pair of pliers with a wire cutter, pretty common tool covered in years of grease. continues to deny any responsibility. I asked him to check with his mechanic because it looks like he sits at his desk and wouldn't know if someone else left it there. he refused. wouldn't look me in the eyes and I don't really care about the money it's the principle and lying. this was the 3rd time I've had to bring my car back next day on 3 different cars. last time I spent $200 on a tow again next day after leaving his shop for over $3000 on PM services on my 2011 pilot. serpentine belt falls off. never had a problem with my 2011 pilot until the next day of $3k in PM service. his response was "well in hindsight I probably should of replaced the tension pulley". seriously after changing timing belt, flushing all fluid, valve job etc. again pilot was running perfectly fine just wanted to keep up on the PM at 150k. I will be looking for a new reputable mechanic for both of my Hondas. I hope Karma finds Bill!!

I have been doing business with this company for a few years…read morenow with my Jeep Grand Cherokee. A few weeks ago, my Jeep engine light started to flash on my way back from my son's basketball game. It got the point where my gas pedal was on the floor and I couldn't accelerate at all. I called Computer Tune and Lube and Dan, the owner, told me to drive it straight to their shop. So I did, and he said he'll have his team take a look and give me a call. Gave me a loaner (2010 Toyota corolla, that sounded worse than my Jeep). Told me not to drive it on Monday (day of the blizzard). With a quarter tank of gas and the way it sounded I just drove it home. Within a few hours I got a call from Dan. He explained that "fuel started to leak on my exhaust tank, which caused my catallactic converter, radiator, temp gauge, etc to not work properly and he'll have his guy start tonight if I give the okay. He told me it would be around $3,800 plus tax for everything. I felt EXTREMELY pressured. I told him to let me talk to my husband and I'll give you a call back. He said, "I'm leaving for the day, and so will my guy unless you give me the okay to go ahead. Otherwise, I can't get to working on your car for another week or so." So I did give the go ahead since I needed my Jeep fixed soon with 6 kids and activities and sports going on next week. Fast forward to last week, I picked up my car on Wednesday and paid in full the $4,267.28. The invoice was 2 pages long! Dan even said " you got a lot of life left in that Jeep. My brother pays over $1,300 for his new jeep, so no need to get a new car anytime soon" Well, yeah especially since I just put $4,000 into it. On Saturday, I drove my jeep on the highway it started to flash with the engine light again. Then my temperature gauge went all the way up to "H." And then it went right back down to "C." Thought it was a fluke so drove it home. On my street, I could barely accelerate and it started to smoke. After getting a second opinion, from another mechanic, they told me this is the shops fault. He said "you just paid to have your radiator replaced which is what cools your engine and prevents it from overheating. See if they can take a look at it free of charge since they caused it." On Monday, I went in person to talk to Dan and see if he could resolve this. He told me that it's my "fault I drove it. I would have to bring it back in the shop and he'd look at it and if it's on them, they would fix it otherwise I would pay for the tow and all other costs associated with it." I told him my jeep never overheated in the past and I just got my radiator fixed from your team and now my engine overheats. He says "it's an old car and has a lot of issues." I felt scammed and didn't trust him after that. I contacted the BBB and decided to write this review to warn others, especially women. His shop caused my jeep to overheat and now after $4,000+ of repairs I can't even drive it. It's NEVER overheated before and I just paid for all those parts to be replaced and then my car overheats and he won't even look at it free of charge? Women, moms, beware, this guy takes FULL ADVANTAGE.

Oil change. Polite speedy and professional. Will be back…read more again. Reasonably priced as well

We've been bring our cars to R&R for 12 years and we're always treated right. Roger is a good…read morehonest mechanic and I recommend his services to anyone.

I have been doing business with R & R ever since I moved here 2 years ago and I have never had a…read moreproblem with them. In fact they helped me loosen my oil drain plug for free and recently changed my fuel filter for 10 dollars. Two things other garages would have charged me at least hour. So I wouldn't go by what John B. says, because I tell everyone I know to go to R&R when they have vehicle problems and they say nothing but good things as well. So to sum it up if you have vehicle problems I highly recommend R&R.

i am so grateful to this body shop. I was driving for work and was very far away from home when my…read moreoil light came on. I went to advanced auto and grabbed a quart of oil but I could not get my oil cap off. the guys at advanced auto couldn't get it off either! so I was driving along and came across this shop, tears in my eyes because I was afraid my car was gonna blow up. they were so nice and friendly, were able to get the cap off and fix the issue with it! I was so grateful for this place! thank you thank you! if I lived closer, I would def bring my car here.

Decent shop and they don't try to upsell you if you go there for emissions, and will offer good…read moreadvice. Country music, in the middle of the sticks, and nice people every time. (Been coming here for emissions for a while)

I got a full synthetic oil change here today and I was out in less than 10 minutes! All the shop…read moreguys were super friendly and helpful. My dealership wanted to charge me nearly $200 for a full synthetic oil change.... Wack. The dealership has also been known to keep me sitting there for 2+ hours. I got my oil changed here for under $100 and under 15 minutes. Highly suggest stopping by this place. 10/10

I took my 2009 Mazda 6 to Mobil One Lube, and they completely wrecked my car drove the car for 45…read moreminutes and there was coolant in the oil. this was about a year ago for some reason this post was not uploaded.

Went to have my omissions tested. Amazing service, clean waiting area and friendly staff. Would…read moreabsolutely recommend!

If you don't DIY, or want to be over charged,…read morePick Personal Auto Care. They're a AAA approved repair shop. I got a 24 month warranty And a 10% discount off the repair cost of my last service. That saved me hundreds, from the National chains, and thousands from the dealer. John Christopher