I see other reviews say it's not authentic. What? Huh? Whatever. I thought the Salsa was awesome. Had a great Fajita-like dish with Steak and Shrimp. It was everything I hoped it could be and more. So, let's see: Great Food Great Service Good Atmosphere (quietish, which is preferred to crazy) I am looking forward to a return trip soon! read more

Portions are small Drinks weren't really worth it Did I mention portions were small?? I'd rather go to Taco Bell read more

This is a nice Mexican restaurant that's got an upscale feel at a good price. They have a Hostess and someone who will show you to the table. We had a waitress asking us what we like to drink within a minute of sitting down, had drinks about a minute later. Another server came by and give us some pico de gallo , salsa, and chips , all within a minute or two of sitting down. The menu is exhausting to go through because there are so many options, but once you figure out what you like to order, it comes pretty quickly and is a very generous portion, at least the dinner portions. We got arroz con pollo and carne de puerco and both dishes were excellent. There was enough for a decent leftover snack if not meal that we took to go. It's a good restaurant for families or dates. There's even a bar area with the large screen TV if you want to keep up with the game. read more

The Absolute Worst Mexican Eats I've ever had in my life, and I mean it. The staff was nice and service was great. . . Chips and salsa was good too, but the entrees. . . Yucky! We ordered chicken burrito plate and I had cheese enchilada and chicken tacos. . . Chicken was without any flavor and super chewy. . . Side of beans tasted an the sweeter side and almost as if had a glob of lard added, absolute ewe! The enchilada sauce a failure, no flavor just some colored stuff thrown on it. . . The whole meal tasted like we were eating plastic. Don't be tricked my so called "affordable prices,". Trust me go somewhere else where u wouldn't get disappointed, Taco Bell is even way much better than this place. It was so bad that even now when we go to a Mexican restaurant, the yucky taste of this place haunts us! I'm sorry to write a bad review but it was really too bad of a food. We ended up leaving the waiter a tip anyway because I didn't want to punish him for the food. read more

My coworkers and I went to this establishment on 3/12/21 to just hang out and get to know each other and relax after work. Our server was new and while she was wonderful the manager was not. One of my coworkers found a hair in her margarita after drinking about half. It was not noticeable until she had drank half. It was buried in the ice. She brought this up the girl went to discuss it and never returned with a new drink as requested by my coworker. Finally after 20 minutes we flag down the server and asked about the drink. She was told they could not compensate the drink. My coworker still wanting her margarita asked for the manager who told her they cannot compensate drinks that contain alcohol only food. After 10 minutes of discussing with the manager she still wanted a fresh Patron Margarita he brought her a regular house Margarita. The manager told us things we ordered from the menu were not included in our meals, which were on the menu in the description of the meal. He made us very uncomfortable and felt like he just wanted us to leave. Needless to say we will go back to this establishment if this is how my coworkers and I are going to be treated. Not to mention each bill was over $40 each for the 5 of us that were there. El Valle will be getting our business from now on. read more

Love this place! Best mexican food I've had here in NC (normally from MI). Service is always quick, staff is friendly, and food is delicious! Been here multiple times and will continue to return ! read more

Not impressed at all by the food. The chicken fajita had little to no chicken being mostly onions and had little taste. I had to add my own spices at home to make it more appetizing. For the price I paid for the food, I would say it is not worth it. Service was decent for my takeout order. read more

I ordered super nachos tonight and paid $12. Worst nachos ever, just chips and lettuce. Had to search for cheese. Rip off

One star because the service here is horrible if you don't get the young lady. I'm drawing a blank on her name, but I haven't seen her in a couple months, so who knows if she even works here anymore. I go here because my friends and the teens I work with like this place. The food is okay-- not amazing. I like the queso dip, guacamole here is not good, so I never get it even though it comes with what I order. I usually get a chicken chimichanga because I'm not a fan of the other items. Authentic Mexican tacos have no cheese and have cilantro and onion on top-- this place serves tacos with lettuce and cheese. There have been several times where our food has been wrong, but if you even take a bite out of the food, you'll get charged for it. If you want to switch veggies, they will, but you'll be charged to put a different veggie, but won't be refunded the one you took off. You will be nickel and dimed here. One of the times we came in, our waiter didn't refill our drinks the entire time we were there, AND we had somewhere to be, and we waited for 40 minutes for the check. We were late to cheer practice because he was nowhere to be found. I work with special needs teens, and they love this place, but they also like bland food.... they don't want to come back because they also hate being late, and we usually wait for something every time we go (the check, refills, food takes too long, etc). read more

Terrible terrible terrible. The staff are rude and so disorganized the Receptionist just stares at you and types in your order wrong every time. STRONGLY recommend you don't go to this location. read more

The service is consistently slow. We ordered a simple steak quesadilla and it took 20 min to arrive. We also ordered water and it came with our meal. read more

The service was very good. We did have a good waiter but the food was not that great. Chips and tortillas did seem homemade and salsa was plain tasting. The arroz con pollo wasn't that good. read more

The poor waitress got order wrong no big deal but then the manager got in my wife's face ( I was not there w her) and and said what do you want to pay because she (the waitress ) will pay difference and be fired and proceeded to curse her out in Spanish like we don't understand Spanish !!! We have eaten there for 20 years and as much as I enjoy the generic food we'll never eat there agin. Not to mention the bathroom is NASTY and the toilet was over flown everywhere. If you eat there be sure your ticket is correct or the poor waitress will pay and a man will be all in your wife's face. Might stop by myself and see if he will talk to me that way !! read more

I went in for a simple postmates pickup and they forgot about me for almost 20 minutes. It was barely busy when we went in. Save your troubles and go to Azteca mexican resturant right around the corner. read more

Ok, so this place is our go-to for Mexican food! The service is always so friendly. The chips and salsa they give you are always fresh; the chips are still warm and the salsa has just the right texture and kick. I've tried a few things on the menu from salads, to tacos, and burritos, and pollo con queso. Everything is good with lots of flavor. The pollo con queso is my favorite dish! It is literally chicken with cheese. The chicken is cooked to perfection and is served covered in this amazing melted cheese sauce, along with a side of refried beans and rice. I could eat this dish every night! Pair it with one of their margaritas (I love the mango one), and it is American-Mexican perfection! read more

This is typical Mexican fair. The salsa isn't my favorite it is more tomatoey than I prefer. The service was fine except for when they came and gave my husband someone else's quesadilla. He had bit into it already and then realized it wasn't his. The one he was given by mistake was shrimp and he told the server he would just eat it, no big deal and the server told him if he did, he would have to charge him extra because it was shrimp. I thought this odd, because, wouldn't they be throwing it away anyways? It was all a bit sketchy and left me with a weird feeling. I had the veggie quesadilla with chicken in it. It was ok. Nothing spectacular to separate it from the competition. read more

This particular location is my go-to place for Mexican food. I've been going to this place for years! The food is good, and the waitstaff is friendly. Rarely do they mess up an order (which is limited to the newest staff most times) and if they do, they are quick to correct it. This restaurant is my absolute fave and Azteca can't even touch it. Those who think Taco Bell is actually Mexican food will not like this place, as it is nothing like it. I've had nearly everything on the menu and it is always good. The Chimichangas are tasty, steak is generally good, and their specialty dishes are awesome. I stay away from the shrimp as it is usually overcooked (but I'm pretty picky and won't eat seafood at a restaurant -- mostly because I can cook it better at home). Fajitas are good for a casual date. Margaritas are meh, but the Sangria is the best! Great place for lunch, a casual date, or just an inexpensive night out. read more

Very Disappointed! I ordered the skirt steak with the Guacamole salad and rice and they brought out steak tacos. The waiter acted like it was my fault and went to get my original order. Service was down hill from there. I ordered cilantro and limes for my rice he takes those and my napkins away, When he brings me back my original order. So he never came back. I hurried and ate and got out of there! Left half my food on the table! WHAT A WASTE OF MONEY! Very Disappointed in the service! read more

This was one of the WORST experiences my friends and I have had. We were seated quickly upon arrival, but the service sucked. We waited 15 or so minutes for a drink order and another 30 minutes on our food. Not only did I not have anything to drink (because the staff never returned to refill my glass the entire meal), but my friend had to place his glass on the end of the table because he never received a refill. Upon payment the server took our cards, walked to the back, and walked around serving the rest of his tables while leaving or cards unattended. The only excuse the manager could offer was that "it's been a bad day for him and that they were short staffed so I needed to understand that". None of the other staff was friendly, either, except the hostess. We will not be back. read more

This is our go to Mexican restaurant. It's kind of expensive but they have a few options that are cheap. They have maragarita specials pretty frequently. You can get a couple margs and a meal for less than $15. read more

I'm a big Mexican food fan! This Monterrey location in Matthews always seems to hit the spot. Stopped by recently on a Saturday evening for dinner. Got right in! I ordered the chimichangas w/ shredded beef, fried. I know, I know, they do offer an non fried option, too. Great flavors w/ the guac & sour cream & side of refried beans. Topped it off w/ an ice cold Dos Equis. Can you really ever go wrong w/ an ice cold Dos Equis? The wife tried the Taco Salad w/ chicken. I enjoyed that dish as well. Is this my go to Mexican restaurant? No, but on a Saturday night when I'm hungry and not in the mood to wait too long, this is a great option. read more

Yeah, this isn't really authentic Mexican food, but they do have good specials for lunch. You can come out of here for about six or seven dollars, and it is much better quality than fast food. As far as Mexican goes though, it really doesn't stand the test. It is hard to find any good food besides the average chains around this area though. Just go off of Central Ave. to grab some Mexican food. read more

Great price, super filling. The steak tacos (tacos de asada) were the best ones I ever had, paired with rice, beans and Pico de gallo.

By far my favorite restaurant in Charlotte. There is no comparison to their Sister property in Pineville. The food here is always piping hot and service is attentive, quick and friendly. Cheese dip and spinach and cheese quesadillas are my favorite. Awesome joint!! read more

Pretty good! I have ate multiple times while stay in Matthews on business. Great prices and great food! Only complaint is the menu isn't like other Mexican restaurants read more

The atmosphere was great, but food was just ok. It was not as good as Monterrey's Mexican at WT Harris or Pineville locations. The appetizer cheese chorizo was watery and not much of it. The main dishes just lacked spices. Thought ground beef lacked spices. We are not usually in this area, but stopped by going thru Monroe. Service was good. read more

Fresh guacamole was excellent and we split the chicken fajitas. Tons of great food and prompt friendly service. A keeper for sure

Great Mexican food for the price. Esteban is a very courteous waiter. The gringo dip is a frat choice for an appetizer.

This was my 1st time here. Food was great! The pitcher of frozen margaritas was amazing and the deserts didn't disappoint. My waiter was attentive and helpful. Will definitely come back! read more

$$EXPENSIVE$$- Took about 5 minutes to be greeted by our server and take the drink order on a night that wasn't particularly busy. But other than that the food and service was good. HOWEVER, THIS PLACE IS VERY EXPENSIVE, $30 FOR 2 PEOPLE TO EAT DINNER! Yelp should adjust the price rating from $ to $$. read more

Monterrey never disappoints! The service is always quick and the staff is very attentive. Quality food, great price, great service!

Good American Mexican food. Don't go expecting authentic Mexican. Service is quick and precise. They carry dos Equis Amber and lager on draft! My wife loves the different flavored margaritas. Would always recommend this location. read more

This is a tired out restaurant... dark interior and blah food.

If you're in the mood for fast Mexican food make you're way here. Nothing spectacular.

Service is decent but food is highly overpriced for what it is. Will not eat here again.

I've been to other Monterrey locations and they've all been great. I figured this location will be the same- I was wrong. My boyfriend and I went around 2 on a Sunday and it was pretty busy. Chips, salsa and drinks came quickly. We put in our order and figured it would take about 15-20 minutes due to the amount of tables they had- wrong again. The server came out with my boyfriends tortillas ONLY after waiting 20 minutes. We figured our food would quickly follow. Waited another 15 minutes and the food finally came out. We asked the server if he would reheat the tortillas since it's been sitting there for 15 minutes, he said he couldn't and didn't bother to bring out new ones. Food was simply OK. Halfway through my burrito, i noticed my meat was raw. I told the server it was raw and I didn't want anymore. He said ok and that was that. We waited 35 minutes for our food and it was definitely not worth it. I will not be returning. read more

Love this place! Go here all the time to sit down or just pick up. Would recommend to anyone. Good everything and friendly, fast staff!

Good sweet-tea and good food, but it's a little bit more expensive than better Mexican restaurants in the area. For me, the test of a Mexican joint is the mixed fajitas, which were nice but a few bucks more expensive than expected. read more

Phenomenal service on a Friday night. Great drink specials and everything you could want from a Mexican spot in/around Charlotte.

Visited the restaurant last Friday and wasn't what I expected. The service was okay. The rice tasted liked it was microwaved and the steak fajitas tasted like rubber. I ordered the regular Margarita and it tasted everything except alcohol. It wouldn't say that the restaurant sucks but I'm simply not going back. read more