Great customer service, price and excellent execution! Will call them next year to finish the rest of the yard! Showed up, took care of the task list and cleaned uo well when they were finished! Always in contact with office and arborist was on site for any questions I had. Just call them first, dont call around for other quotes. They are the only ones that should be on the list! read more

In the early summer, I noticed that I had a whitish growth on some shrubs in my backyard. When I asked my landscaper about this, he suspected that this could be a fungal infection. He referred me over to Montoya Tree Service and said he had recommended them to other customers in the past. So I called Montoya Tree Service and set up an appointment for 6/5/21, and everything started off nicely. Javier (who I later learned was the owner) came to my house and inspected everything and said that this was likely a fungal infection but that he wasn't sure if anything could be done about it until the spring. He said that he would get back to me with a final answer on this along with a quote for what the work would cost. That was fine with me, but I never heard back from Javier. I let about a month go by and then called back asking for an update sometime in July. The person I spoke with was very apologetic and wasn't able to offer a good explanation but said that they would speak with Javier and that someone would get back to me. I got busy and the whole thing slipped my mind until September, when I realized that I still hadn't heard back from anyone. I thought this was really strange, but wanted to give these guys a chance as my landscaper is great and had previously referred his other customers over. So I called back again on Saturday, 9/11/21, and spoke with Jocelin. I explained the situation and my confusion as to why nobody had called me back. She was very apologetic and explained that Javier was the owner and that she was his daughter. She spent a lot of time on the phone with me and told me how seriously they took the concerns of their customers. I appreciated her time and attention to this issue and she convinced me that she was focused on moving forward and making sure that everything was taken care of properly. She told me that she would speak with Javier and that he would likely come back to my house to re-evaluate my shrubs since 3 months had passed. She also told me that she would make sure that I received a quote that would have a discount reflecting my experience up to that point. Jocelin assured me that she would get back to me on Monday, 9/13/21, via phone, email, or text. I felt much better about the whole situation after the conversation ended. Unfortunately, I didn't hear back from Jocelin on 9/13, and decided to give her the benefit of the doubt and wait a few days. On Thursday, 9/16/21, I called and left a voicemail for Jocelin asking for a call back. I was very disappointed to not hear back from anyone that day. I continued to call and leave a voicemail asking for a call back on an almost daily basis until 9/27/21 to see if anyone would call me. I didn't hear back from anyone. In case there was something wrong with their phone system, I also sent emails to the address listed on their website on 9/18/21, 9/20/21, 9/21/21, 9/23/21, 9/25/21, and 9/27/21 asking for a call back. There was no response to my emails either. On 9/27/21, I called the number given on their voicemail for emergency tree service to see if anyone would pick up. Jocelin picked up and introduced herself. I gave her my name and said that I hadn't heard back from her and was requesting an update. The call disconnected before I could finish my sentence. I would like to be charitable and say that the signal was lost, but I know that she hung up on me. I tried calling back and the voicemail came on, so I left a voicemail asking for a call. Not surprisingly, I have heard nothing back since. While I don't normally try to contact a business everyday, I wanted to give them as much of a chance as possible to communicate with me and let me know what was going on. At no point did I express myself unprofessionally. I did let my landscaper know about my experience and he said that he would not be sending any more customers to Montoya Tree Service. Please stay away from Montoya Tree Service, they may say the right things, but the action and follow-through is not there. I don't want anyone else to have a similar experience. read more

I cannot say enough about Montoya Tree Service. They are so good. They trimmed out trees perfectly. Arrived on time...went right to work. Courteous, hardworking and priced so well. This is the third time we have used them and each time they are extraordinary. read more

Great service and excellent workmanship. From the call to request an estimate, the estimate and the trees being trimmed, I received excellent service. I received honest answers when I asked for additional services. Montoya Tree Service will be back in the fall for additional work. Thank you all very much. read more

Hired Montoya Tree Service to pick up a down tree branch and remove tree. They were the only company willing to come out same day during my emergency . They were fast , got rid of tree, cleaned up and gave me a competitive price. I have used them before and did a quality job. Overall , very pleased and plan on using them again . You won't be disappointed. Service read more

Javier and his entire team were wonderful from start to finish! This was a very big job - removing 4 Huge Cottonwood Trees that were sandwiched between my house and my neighbor's house. The trees were completely healthy, but the roots were destroying my neighbor's driveway. The job required a crane and a cherry picker in addition to all of the other equipment. Given it was such a big job, Javier recommended we do it on a Saturday so he could have multiple crews on this job. At one point, there were at least 12 people working together as a team. They could not have been more professional or nicer. They were able to get the trees down in one day, but had to come back to finish grinding the stumps and removing everything. By the time they left, you could barely tell the trees ever existed. I highly recommend Montoya Tree Service and would not hesitate to use them again! read more

I am a small business owner, myself, and know the importance of good customer service. Montoya Tree Service gives the kind of service that I give my clients (good, that is!). They returned my call promptly, came out and quoted the job quickly and accurately, did the job in the promised time, and cleaned-up after themselves. Solid, simple, honest and no surprises. Just the way I like it. Their prices were competitive, but a little higher the the average, but the average workmanship I have seen today is fairly crappy, so I guess that you get what you pay for. Well worth the price. read more

Reached out for a quote to remove a dying tree on my property. Montoya tree service never responded. Such a shame that a company would blow off a customer. read more

Every interaction with them was extremely professional. They were right on time for the estimate appointment, sent us the estimate promptly and arrived as scheduled to do the work. They took down a very large Elm tree that had Dutch Elm disease, ground down the root and cleaned up the job site. Any time you have a job done problems can occur but the mark of a great company is a staff that immediately takes responsibility, assures you they will make it right and lets you know that you need not pay until the issue is taken care of. In our case, our lamppost was damaged. They had it repaired promptly and kept me informed of the progress until the repair was completed. The office managers, Lupe and Jocelyn are gems! read more

This is a superb company!!! They did a wonderful job and the staff is phenomenal! I was referred by someone else who gave them a great rating for my tree removal with very fair pricing! I continue to recommend them to anyone needing their great services!!! read more

I called for a quote on Sunday, Ralph came out and quoted me to remove 2 diseased elms and found a third tree that was dead already and also needed to be removed. I thought the quote was more than fair - in fact he made it less painful for me (haha, as he promised during the quote process) since removing these trees was nowhere in my budget and I was very sad to see the trees come down. I agreed to the price and a crew came out on Thursday to remove the 3 trees. During this process, another smaller dead tree was found. The tree could stay or go, but I opted for them to take care of it now rather than having a potential problem later with the tree falling on my fence or garage. Ralph came right out and quoted the removal of this 4th tree as well as trimming up some branches that were overgrown near power lines. Again, I know that his quote was very reasonable and I agreed to remove the 4th tree. The crew was courteous and efficient. Even though it is sad to see the trees gone, my yard was left in better condition than when they arrived. They cleaned up fastidiously. I hope to never have to take down another tree, but if I do, I will definitely call Montoya Tree Service. I highly recommend this company. I would give them a 10 star review if there were such an option! (10 stars) * * * * * * * * * * read more

If you're looking for tree service, highly recommend Montoya. Have used them for over 20 years and just had team over to do my Dad's house. Trimmers are extremely professional, polite and their workmanship and knowledge can't be beat -- not to mention very fair pricing. read more

Javier and he's crew did a great job of removing my big old walnut tree in front of my house. I have contacted couple tree companies for my service and Montoya was by far the most profesional and price reasonable for hes line of work. When i hired them they sent me a contract, insurance information and was there the next day to remove the tree. I also forgot to mention to cut down additonal pine tree and he withouth hesitation came the next day and removed it for very reasonalble price. Great company to work with and reliable service. Highly recomend Mr Javier for hes services. read more

My backyard was a mess of overgrown, randomly placed, randomly selected trees. Have been living there a few years now and finally got around to tending to the yard a bit. I had called a few places based on word of mouth, and was blown off by all those places. I took to Yelp and found Montoya Tree Service, full of great reviews, so decided why not! I am glad I took that leap. Kim was great from the start! She was able to work with our schedule to have Ralph come out and give us an estimate. Ralph was super informative, told us what trees were possibly worth keeping around, and agreed with the ones we wanted removed. He really worked with us. And the quote was super reasonable for all that was about to happen! The day came for tree removal. The crew was out there when I left for work in the am, said hello to me, and were hard at work. I was super excited to come home after work and see my "new" beautiful open yard...until...I saw the one tree that I wanted to be left up was gone! This tree served as the second tree that my hammock was attached to! WAH! How cool is it to have a hammock swinging from actual trees in your yard, right? I got a little upset at what had happened, so, a phone call was def on tap for the next morning. In the meantime, the decision to get a hammock stand was made, easy fix, but, my novelty was gone. Also, the latch on the fence was broken during tree removal too...another easy fix, but one we needed to point out. Call made and Kim and Ralph were nothing but apologetic and you could tell they felt so bad with what had happened! Ralph came to the house as soon as we said we would be around, offered an in person apology, and made good on the error by adjusting the bill in order to cover the hammock stand. He also went to home depot and got the spring himself to fix the fence. The customer service was so above and beyond that the error really seemed so small and irrelevant at this point. I WILL recommend Montoya to anyone who needs tree services in the future. Good customer service now a days is hard to find, and companies like this really make a difference in my book! read more

I would give them 10 stars if I could! Montoya Tree Service is fast, reliable, reasonable, and very skillful. We had a large Willow tree that was decaying and needed to be cut down and hauled away. They took care of everything from the permit application to the clean up. It was a big job, and they got it done efficiently. Even our neighbors were amazed at how they were able to bring the tree down! I would highly recommend them! read more

Removed 2 trees and trimmed up another tree. The crew was quick and did a great job. A great local business both friendly and reasonable. Would highly recommend! read more

We contacted Montoya Tree Service based on the great Yelp reviews they received, and they did not disappoint. An onsite visit was easy to schedule and they were knowledgeable and professional. They took care of all permits and the work was completed as scheduled and on time. We're very happy with the work and would contract with them again in the future. read more

Had Montoya Tree service prune a redbud & river birch tree. They also removed bushes along with their stumps. Very pleased with their work and professionalism. Was impressed that Desbra, the arborist who came out for the estimate was also at our house to supervise the work when it was done. Desbra suggested our redbud have a cable to provide stability due to some splitting at the trunk base; we didn't notice how necessary it was until afterwards. read more

A good crew - worked fast and efficient. Did exactly what was required. Trimmed about 30 trees which took all day. Started right at 8:00 as promised. Were very careful around the house and roof. Took extra care to let me know to bring my dogs inside at the right times. Cleaned up all debris. Will use again. read more

Spoke to Kim, who was great. She schedule Ralph, who came out the same week to give an estimate. Ralph, was very knowledgeable. He gave me some suggestions on what I could do with the tree, and about replacing another tree in the area. The guys came out. They were fast, cleaned up everything to perfection. I would highly recommend this company for all your tree needs. Excellent!! read more

We search yelp for a tree to be removed from our backyard. Checking out several company's we choose Montoya Tree Service. A abortionist, Desta came out quickly and looked over our problem. She gave us a good quote for removal we scheduled a removal of a large Maple in our yard which was causing problems hanging over our house & garage but also our neighbors. They came out quickly and we were impressed on the way they removed this tree in a bad area near wires and structures. When is was done they cleaned up grounds took larger pieces to curb were they were removed the next day by a huge truck in lifting these enormous pieces. The owner came on site to inspect and we couldn't be happier with the results. read more

As good as it gets. Javier quickly replied to my request for a quote to remove 6 large spruce trees and a stone retaining wall. His bid was the lowest of the five I got. That, coupled with all the five star reviews he has on Yelp, there was no question as to who would get the job. His crew came out as scheduled, on time, and in a matter of hours the trees were gone. They came back the following day and removed the wall. He and his crew are true professionals. Prompt and courteous service. read more

I had Montoya come over and give us an estimate for moving a red bud tree to another location, he advised us not moving the tree, because it may have 50% chance to survive. I was very impressed about his knowledge and honesty. He even above beyond taught me how to trim the tree and take care my tree. I highly recommend him, I will definitely use his services in the future. read more

I previously had some trees and bushes cut down and did not think I wanted to bother with stump removal. When I changed my mind later, the price was in range of what I expected and they came out right away. Their equipment made quick work of the stumps and they were done in what seemed record time. I really appreciated that they responded rapidly and got this done at my convenience. read more

They did a great job. Very friendly and knowledgeable. They gave us good advice on how our trees should be trimmed and took care of it quickly! read more

We used them for tree trimming and they were outstanding. They were competitively priced and their arborist Desta was very knowledgeable and helpful. We had a small issue during the trimming where some minor damage was done to a neighbor's fence, which they fixed immediately after it was brought to their attention, no questions asked. Great customer service. I would highly recommend. read more

Great Service and Competitive Prices. We called this company originally to have our pine tree trimmed. I spoke with a person the first time I called which was great that I didn't get an answering machine. The company worked around my family's schedule and came out two days later and gave us a quote. After getting a couple of quotes from other company's, we asked them to quote to have the pine tree removed. A week later, Montoya came and cut down our tree and ground the stump. They were quick and efficient. Would definitely recommend them. read more

I had 4-5 trees and about a dozen shrubs removed. They showed up when they were going to show up for the quote. Gave me a very fair price and showed up at the day and time they said they would to do the work. I am very happy with the work they completed and I know I saved a lot of money over other quotes that I received. This isn't a big chain or garden center business so work with them like a small family owned business and you will get a great price and a great end product. read more

I was really excited to work with Montoya Tree Service after reading a lot of reviews and doing my research. There was old birch tree in our backyard had fallen down, a huge maple that needed love, big buckthorn bushes that the previous owner had allowed to run wild around the perimeter of our yard, and a few out of control mulberries to remove. They were able to come out quickly to do a quote. I was really impressed with Desta. She really knew her stuff and the price was great. The day before our job was supposed to happen, Desta called to reschedule due to rain delays. Not a big deal at all. Rain happens. There's nothing really you can do about it. Because we have a dog with anxiety issues (I know) and I wanted to be home to keep an eye on him while the work was being done, we rescheduled for the following Thursday. It rained Wednesday but I hadn't heard anything so I assumed we were good. I took the day off on Thursday and took the dog up to my in-laws. About an hour after I had expected them to be at the house, Desta called again to say they weren't coming, again due to the previous day's rain. Again, I totally get that rain happens. But if it rained yesterday, and the delays happened yesterday, I think I deserved a call yesterday. Instead, I wasted a day of vacation. She said they could come first thing the next day but I needed to make some calls about the dog. By the time I called her back (a few hours later) she said they couldn't come the next day anymore. I asked if Saturday was an option and she said she'd look into it. Friday came and went without another word. Saturday we got up early just in case. Nuthin'. I sent Desta an email Monday, expressing my frustration at the process. They did finally agree to come Tuesday and I saw the guys arrive before I left for work. The job was done, and again, it was a big job. However, I was still further disappointed when I saw the work. They didn't trim the sides of the bushes, just the tops. This was something we had discussed while Desta was working on my quote. She had also mentioned numerous times that they would grind down the stumps. I now have a bunch of stumps around my yard. Just sitting there. I emailed Montoya separately to ask if it was normal not to remove them as part of "tree removal" and was told that was an extra charge I would have to ask for. Shame on me for assuming "removal" meant total removal. I'm new at homeownership. At the same time, I don't think she should have talked about stump grinding over and over without discussing the extra charge, and just leaving these things in the yard. So I have to figure that out now. Ultimately, I don't know if I would hire these guys again. I know we have other work to do in the future but I might be more inclined to pay a little more to have a more positive experience. I'm really bummed. read more

I can't say enough about this company. They are prompt,efficient and thorough. The price was fair. They did most of the work the first time they came, but had to return to finish after ComEd topped one of the trees. They did return even though the payment for the topped tree had been included in the original payment. I waited to give the review on the slim chance that they would not complete the work. The woman who answers there phone is very pleasant and upbeat to talk with. Desta came for the estimate and followed through with the topped tree. Nice group of people to deal with. read more

My neighbor hired Montoya for a job and Montoya illegally reached through my fence and pruned my arborvitaes. There are now gaping holes through them where I can see my neighbor's house. If the arborvitaes were growing through the fence that's one thing, but they weren't. I have photos and video evidence that Montoya illegally reached through my fence and trimmed parts which were growing upright against and along the fence. My neighbor told me that she did not tell them to prune anything that wasn't on her property. I believe my neighbor did not tell them to trim the arborvitaes on my side, she just wanted her trees and yard clean and healthy. By the way, her view of my arborvitaes is less desirable now too. Montoya also illegally blocked my driveway for 90 minutes with their equipment. Bottom line, Montoya does not respect individual's property and completely disregards the law. Beware if you see Montoya's equipment in your neighborhood. read more

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We used them for a major tree removal on our property. We had 70+ stumps and/or trees that we needed removed. They were by far the most reasonable price and professional. Some companies we called didn't even return calls. They ground everything down to the stump and it looks perfect! We used them a few other times after that and always had a great experience with them. My neighbors have all asked for their number and used them with success. read more

I was very pleased with the services provided by Montoya! Very professional and courteous from the office to Ralph estimating to Javier and his team. I called to have a couple of things revised and Ralph came out himself to accommodate the request. I would highly recommend Montoya for a professional, reasonably priced and positive experience for any tree/yard work! read more

Montoya Tree Service was great and I highly recommend them. Good service, polite, professional and reasonable prices. They came out to identify and trim the massive Sugar Maple in our front yard. It definitely needed some love and when they were finished it looked great and my husband no longer has anxiety about a branch falling on the roof. We'll be calling them again to keep our trees healthy and trimmed. read more

Javier and his team did a great job cutting down 6 trees in my yard and trimming some others. Although a limb did hit a fence, Javier took care of the entire fence repair. I am definitely using them again. read more

Javier came out and gave a reasonable estimate to trim our huge red oak and we took it. The job was perfect! The tree is healthier and will grow straighter and we have a lot more light now. They cleaned up everything. I could not be happier. read more

Montoya Tree Service is amazing!!! They have done work for me twice and have exceeded expectations both times. Ralph is wonderful to work with and went out of his way to get a project done and with very difficult time constraints. I wouldn't use anyone else. read more

What a great company! This company removed three trees in our suburban yard. They arrived first thing in the morning, and set up quickly. The trees were not easy trees to remove with complications arising that meant a more complicated job. Even so, they kept to their original estimate, worked until the job was finished, and cleaned up completely, leaving the yard looking as good as when they arrived. They were pleasant, polite, careful, and professional. I would give this company my highest recommendation and will definitely call them again! read more

Did a fantastic job of removing 2 of my Ash trees along with stump grinding. Very professional, responsive and reasonably priced. Recommend them highly and will definitely use them for any future tree needs! read more

These guys showed up right on time, did a great job trimming some large trees that were hanging over the house, and did such a thorough job clearing out waste that the yard was cleaner than it was before they arrived. The trees look awesome, and I would gladly call upon them again. read more