Noelle is the best. Always "squeezes" me in. Always makes me look way better when done. She now…read morecuts my sons hair and several friends. She is warm and inviting. Clean shop. Family atmosphere. Come support a young independent business woman just getting started. We always try to support local businesses. We are proud of Noelle and all that she has built in a short amount of time!!

Noelle always goes a great job & listens to what I'm looking for. She is amazing with color! Very…read morewelcoming shop

I actually saw a post on FB from a friend of mine about Katie at Indie Salon in Folsom and I…read moreDESPERATELY needed help with my hair after an awful experience at another salon- Katie greeted me warmly and we fell into an easy rapport. She cleaned up my mess of a head and the change was TRULY TRANSFORMATIVE!!! I've always been blonde but the majority of my hair is now white. The outgrowth needed blending and she achieved wonders in just a couple of hours. And the deck overlooking Sutter Street is super relaxing- it felt like being at a friend's house. I HIGHLY RECOMMEND Katie Chacon at Indie Salon!! I can't wait to go back!

This review is for Amber. I came into Indie after coming…read morefor years, but was referred to Amber when my regular moved away. I asked for someone comfortable and skilled with curly hair. She did not cut my hair the way I showed her even though I showed her very specific photos. She used the blade of the scissors to basically razor my curly, thick hair. When I asked questions or pointed things out she'd cut it more for some reason. I figured I'd give it a day and make sure it wasn't just the way she styled it or how it was dried. After the day, it was, of course, still bad. I sent Jen the owner, who is very sweet, a message about having another stylist take a look at it, since she was the one who referred me. I felt and looked horrible. I did not message Amber because I thought she would take it personally and wig out- I was right. Amber called me at 9 in the evening! Then sent a series of rude messages accusing me of scamming her, which she deducted from my "character"- the only thing I talked about, when she wasn't talking over me about how she picks her nose and showing me explicit photos, was how I had surgery in Beverly Hills and that I volunteer as an English teacher for new American children. So by "character", she really meant non-White and brown skinned. I've never encountered such a disgusting display of ineptitude of skill, professionalism, and basic social and common sense. For someone of her advanced age, it is egregious to receive such horrible customer service and disrespectful communication. She did not apologize and instead played coy and told me to "calm down" and that I was "off the rails" when I calmly asked for my money back and she needed to respond for her rude messages. I got my hair recut beautifully by JOYCE SONG in SoCal, who said as she cut my hair "Did they take a razor to your head? Oh my God, why would someone do this? This is not how you cut hair."

Tayler has been my stylist for nearly 10 years and I love the compliments I get!…read more Tayler is reliable, prompt, accommodating and accomplished. The high quality of color and cut is always consistent ~ and she's efficient and respectful of my time. I've seen her navigate a challenging client. I happened to be there a few weeks ago when a client who had not been seen for months arrived. The client was demanding and expected free services. Tayler treated her fairly, professionally and courteously. She gave the client extensive services at a fraction of what the cost should have been. I thought I was witnessing a public service event for someone who was perhaps in need. Imagine my surprise when I saw a negative review posted by the very same person who received so much more than her money paid for! Please know this is the true story from an objective observer of what truly took place. It is another example of Tayler's generous and professional nature.

BEWARE OF TAYLOR!!!! IF YOU CARE ABOUT YOUR HAIR-- GO ELSEWHERE!!!…read moreNot only is Taylor a terrible hair dresser, but she also lacks the basic communication skills that are necessary for a business person. I did not get anything close to what I asked and paid for, and she destroyed my hair. It will need to grow out for months before I have enough length to let someone else try to fix it.

I always always walk away more than happy with what Kristi has done. She makes me feel like at…read moreleast 20mill when I leave. Thank you love for always being so amazing

Ohmygoodness, such an amazing experience every time!…read more 5 stars for quality cut, color, & style! 5 stars for friendliness & kindness! 5 stars for shop cuteness & cleanliness! I've been seeing Kristine for all my hair care needs for over 10 years now & will not even consider going anyplace else. Not only does she execute an excellent haircut, Kristine's talent really shines as a colorist. She takes the time to listen to what I am trying to achieve & offers solutions by combining highlights & lowlights that complement my natural hair color & complexion! I imagine this is becoming more challenging over the last years as my natural hair is, ahem, lightening on its own dog gone will; but never no worries because Kristine supersedes the challenge each & every time! Caring customer service? check! Fair prices? check! Beautiful hair? check check check! That Salon is THE salon that checks off all the boxes!

Amazing! I really can't say enough about the women who work here! They are honest and always…read morewilling to get you what you want (even those pretty Pinterest pictures) if it's realistic for your hair! Thank you Jamee for making my hair dreams come true!

I have been coming to see Jamee for many many years and am always beyond satisfied with the results…read moreof my hair. She is very experienced and knowledgeable. She has been doing my highlights and cuts for the longest time now and I always leave with my hair looking beautiful, natural, and healthy. I am familiar with ALL of the stylists at the salon and have known them for years as well and each one knows how to make each client look amazing. If you are looking for a quality hair stylist this is the place. Not to mention the great location on Sutter street and the adorable salon itself.

bleached my hair and it burned my scalp. Also, when I tried to schedule an answer. five…read moretimes.bad vibe

Top Level Stylist!!! Moved from NYC 5 yrs ago. Frist time…read moresince moving Ive gotten city level skill. Lindsey knows hair & how to make you look amazing! She is now my go-to stylist!

Started my birthday day off right by having Christy cut off the dead ends and give my hair an…read moreupdated style. Christy did an amazing job with my hair. She used "Behave" products to soften it up and control the frizz. Christy is great and also offers makeup application for everyday or special occasions.

Rushed my appointment after delaying 30 minutes because she had a late start to her morning. Asked…read morefor face framing layers gave me long bangs that go halfway down my part and aren't blended at all.

I initially came here based on the results I saw on my friends. I got a few hair cuts but I was…read morestill afraid of getting my hair dyed because I didn't think it was going to get to what I really wanted. (Darker to Blonde/Silver/Platinum color) Yesterday I took a leap of faith and got Maye to dye my hair, I got to be honest, I lowered my expectations and was prepared for getting something not quite to what I was looking for, I prepared with patience thinking that if I wouldn't get it this time at least on the next one... but let me just say her work exceeded my expectations!!! I got EXACTLY what I was looking for!!! My advice is don't lower your expectations and just trust Maye, she knows what she's doing! Thank you Maye and all the girls at the salon which by the way are all very nice!

Yesterday I had an amazing experience. Usually when I go into a salon, hair stylists refuse to cut…read moremy long hair.. But I wanted a change and I'm glad I got it! It's been ten years since I've felt bold enough to go above my shoulders and it was the confidence of the women that I was able to still feel confident in deciding to go short. Along with cutting off ten inches, I got a wonderful, relaxing, very informative facial by Cynthia. I not only learned about the different products being put on my face, I became so relaxed towards the end that I dozed off for a bit. So nice.. To just be pampered. I felt so spoiled yesterday. I wish I remembered all their names but I think it's safe to say all the ladies at etcetera salon made me feel special in their own way. It's rare when i get treatment like I did. I will be seeing them again in the future. Also a big thanks to my mom for the gift card! What a surprising treat!