Took my car in because it was making a loud whining/grinding noise and I wasn't sure what the issue…read morewas. They spent the time to properly diagnose it and found that the problem was actually the differential. They explained everything clearly, were honest about the situation, and gave me their genuine opinion instead of just trying to get me to spend money on repairs. Really appreciate how straightforward and helpful they were throughout the whole process. It's hard to find a mechanic you can trust, and I'd definitely recommend them.

Low cost, very convenient, extremely friendly…read more Great work, done on-time. Would definitely recommend.

I prefer this shop then other near by location, always professional, especially the woman working…read morethe front she's always on top of her game every time I go in.

Fast service. customer service has always been exceptional.Conveniently located in Upland.read more

My Mom's van has been experiencing a leak. It was confirmed the leak is coming from the power…read moresteering pump and hose. We wanted a second opinion. We came to Express Smog & Lube in Montclair a couple weeks ago. This place does more than smog and lube. They also do car repairs. One stop shop for your car maintenance needs! We spoke with George, the owner. He was very nice and helpful. He explained the process he would take to assess the leak and what would be entailed to fix it. Thank you George for taking the time to speak with us and sharing good information. Today I called them to schedule an appointment. I spoke with Danny. He was very kind and helpful. He provided specific instructions via videos on what we need to do when dropping off the vehicle. His extra attention and care was much appreciated. Thank you Danny for your time and efforts. Even though my Mom's van has not been fixed yet, I know George, Danny, and their crew will take good care of it. Thank you everyone in advance. I'll do an updated review after the fix.

They were super helpful and have great customer service. I will definitely be using them in the…read morefuture

I went here this past weekend as a first timer! I always hear about their instant oil changes & 15…read more-20 min waits / services! Never really believed it until Saturday! I got pretty lucky & just drove up behind someone ending in 10-15 mins! So not a long wait to be seen & taken! Everyone was very nice & friendly. Xavier & Andre serviced my car! Chase the manager took down all my information & let me know the details of the inspection! They were very informative & helpful along the way! Chase even double checked the work before getting me on my way! I ended up changing my engine air filter along the way since I was there already. I was out of there in maybe a total of 35-40 mins from when I pulled in to pulling out! They were quick & efficient! I would definitely come back again because I usually go to my dealership but they have me waiting 3-4 hours sometimes which is crazy... even with an appointment! But they're reliable & keep my car maintained at its highest value so I trust them! But time is money & I hate to waste valuable time so I will definitely be back (:

This place charged 2 times When I called for my refund the…read morecredit card they had was a different one and my money was going to mailed within 14 days.

Thorr Auto guarantees their work and honors their guarantee. I had some work done that needed to be…read morere-done and there was no hesitation in owning up to it and fixing. I think I've found my Mechanic.

After speaking with the owner who took full responsibility for issues on there end we were able to…read morereconcile. I'm also at fault here. I should have done more due diligence prior to my post. Orr Automotive is currently in possession of my truck and I feel confident they will complete the necessary repairs professionally in a timely matter. With that said, I'd like to apologize to ownership as will as the staff at Orr Automotive for the misunderstanding.

Even though I didn't have them do work on my jeep, they were very respectful and helpful! Checked…read moremy fluids and gave me advice about what might be the issue.

Came in for brakes, checked around and this place was the most budget friendly without sacrificing…read morequality work. Got new front rotors and brake pads, and they also topped off my brake fluid which was nice. Also let me know my truck could use a alignment since it was pulling to the right a bit which I figured and my serpentine belt would need to be changed soon, so I know these guys know what they are talking, so I can trust that they wouldn't recommend something if it wasn't needed. Overall good experience will come back when I need more work done on my Tacoma.

Writing an updated review to highlight the exceptional customer service I received in response to…read moremy original review. The owner reached out directly and sent his personal number so we could chat. I explained my experience, he apologized for the misunderstanding on the shop's end, and provided me a refund for the overcharge. He also offered mechanic advice should I need any in the future - even if I didn't go with his shop. My family has used the shop before and had a good experience so I do believe my experience was a fluke. I respect the fact that he made the situation right, it shows he takes pride in his shop and values his customers.

I'm the broken record here, but I want to repeat my 5-star review. Very competitive prices and…read moreservices properly executed and documented (transmission fluid replacement on an Acura).

I had a great experience at Valvoline for my oil change. The service was fast and super efficient…read more-- I was in and out way quicker than I expected. The staff was professional, explained everything clearly, and didn't try to upsell unnecessary extras, which I really appreciated. The price was reasonable for the convenience and quality of service. If you're looking for a quick, straightforward oil change without the hassle, this is a solid spot. I'll definitely be back for routine oil changes.

I never thought I'd be reviewing an instant oil change location, yet here I am! I've been here…read moreseveral times over the years and I am always blown away at how genuinely nice every single person is that I deal with. They're professional, kind, courteous, polite and whatever other adjective you can come up with haha. I know they are a bit pricier than other options, but I get to sit in my car, get treated kindly, not upsold, and most importantly...they are not condescending at all! (I've had some rough experiences with other car maintenance locations!) So in all honestly, the value really matches the experience. It's convenient and even when they're busy, they do their best to get you in and out as quickly as they can! Pro tip: always check their yelp or website for a coupon! I saved $15 this visit using one.