Had a great experience getting a 2026 Toyota Camry LE with Ashton. Knew what I wanted going in and…read moretest drove one, worked on the numbers and was able to get the payment where I wanted. He treated me great and made it felt like there was no pressure to do anything!

I bought my 2026 Camry from Moss Bros back in February, and it's been with me for the past five…read moremonths. I couldn't be happier with it--it's fuel-efficient, has great acceleration, and is very comfortable to drive. A huge thank you to Tony and Ali for their excellent service. They gave me a thorough test drive experience, took the time to explain the car's features and performance in detail, and helped me get a great price. I highly recommend working with them if you're looking to buy a car. I hope my Camry stays reliable and keeps me safe for many years to come!

Well they have a excellent service department I had a great experience and they are really helpful…read moreand they have a great service team Joe was great and the transmission expert mechanic was helpful and there GM Wayne Allen is the best !!!

ZERO IN EVERYTHING- SO, BEWARE OF MOSS BROS CHRYSLER DODGE JEEP RAM LOCATIONS (RIVERSIDE & MORENO…read moreVALLEY) I had an extremely frustrating and misleading experience at both Moss Bros Chrysler Dodge Jeep Ram locations in Moreno Valley and Riverside. I was negotiating with Oscar Carreon at the Riverside location for a 2026 Jeep Wrangler (Stock #A62149). Despite repeatedly asking for confirmation of the final price, Oscar assured me that management had accepted my offer, although they wouldn't send the agreement in writing. Based on this, I drove to Riverside to complete the purchase. Upon arrival, I discovered the Jeep was not the Rubicon X I was negotiating for but a Rubicon with dealer-installed accessories. Despite this, I was willing to buy it for the negotiated $53,000 out-the-door price. However, when I mentioned my trade-in, a 2025 Chevrolet Corvette Stingray 1LT with the Z51 Spoiler, Fog Lights and exhaust Performance Package and under 10,000 miles, everything changed. I came in prepared with a CarMax offer of $60,000, a Carvana offer of $63,500, and Moss Bros' own online trade appraisal showing my Corvette was worth over $63,000. None of these were considered or even looked at or honored. After over an hour, the finance manager that has tattooed arms, comes up to us and started to sit down just to offer me $53,000 for my Corvette, the same as the Jeep's price, which was insulting. This valuation was $7,000 to over $10,000 less than every written valuation I had, including theirs. This wasn't my first bad experience with Moss Bros. At the Moreno Valley location, the same Jeep wasn't a Rubicon X, and they wanted an additional $6,000 for aftermarket wheels and tires and an unwanted alarm system. They also undervalued my Corvette at $57,000. Sales Manager/sales advisor Omar Contreras emailed me just a few days earlier, expressing a desire to be transparent and offering to match CarMax's trade-in value. I appreciated this but I decided to go to the riverside location because I thought I had made a good deal with Oscar, but my confidence waned after the Riverside experience. I had spent days negotiating, confirmed numbers multiple times, and brought documentation proving my trade's value. I was ready to sign but left feeling disrespected and insulted. No customer should feel the deal changes upon disclosing a trade-in. My advice to potential buyers at Moss Bros Riverside or Moss Bros. Moreno Valley is to get everything in writing, verify the VIN and trim level, bring competing trade-in offers, question dealer add-ons, and be prepared to walk away. I did just that, and Moss Bros lost a buyer ready to purchase immediately, along with my trust, future business, and recommendation. Stay away from these locations or ensure you have everything in writing.

I've been coming here for about six years for all kinds of work on my car, from oil changes to…read morebrakes, suspension, and other repairs. Over the years, I've spent a significant amount of money because I've trusted this shop with my vehicle. During my most recent visit for an oil change and transmission flush, I noticed my check engine light was on, so I asked if they could diagnose the issue. I was told it would cost $250 for the diagnostic, although that fee would be applied toward the repair if I chose to have the work done there. As a long-time, loyal customer, I was hoping there might be some kind of courtesy or discount just to determine what the issue was. While I understand diagnostic work has value, it would be nice if Moss Bros. offered more appreciation for customers who have been coming back for years. I do want to mention that the gentleman who helped me was polite, professional, and provided excellent customer service. My concern isn't with the staff--it's with the company's customer loyalty policies. I hope Moss Bros. considers finding more ways to recognize and reward long-time customers.

You guys don't have any consideration or appropriate process to deal with customers who scheduled…read morean appointment in advance to not get serviced! That's fucking ridiculous than want to complain about me saying I have to leave due to my son needing to be picked up. You guys need to do better never coming to this particular Honda again! Manager Rick in customer service is stupid as fuck! Twitching a shit can't even look a guy in the eye without fidgeting. Horrible place safe yourself the waisted time. Why the fuck do you have appointment system and don't use it!? Pretty dumb just take it down. Especially if you're gonna just be selective about who you want to service.

Took my Silverado in for a check up diagnostic, my service advisor Alan Rayner was amazing to work…read morewith. He was really communicative the whole time my truck was in the shop, I even got to road test my truck with the service manager, which he was also a great person to deal with. I will gladly keep bringing in my Silverado to this dealership for service, their communication and service skills are top notch!

My vehicle was at Moss Bros. Chevrolet Moreno Valley from April 9, 2026 until May 6, 2026 for…read morerepairs covered under my extended warranty that I purchased with the vehicle. Throughout the entire process, communication was extremely poor. I rarely received updates unless I repeatedly called the service department myself, sometimes 10 times a day, just to get someone to answer the phone. My service advisor was Andy, and every time I called, I was told he was somehow on a "2 hour lunch." Even after leaving multiple messages with my name and number, I almost never received a callback. The information I was being told by the dealership also constantly conflicted with what my warranty company was telling me. Andy repeatedly claimed my warranty company was refusing things or causing delays, but when I contacted my warranty directly, I was informed that the dealership was attempting to bill for charges or work that either was not approved or had not actually been completed. My warranty company specifically advised me that the dealership appeared to be attempting to double-charge or add unsupported labor costs. My warranty company even emailed me proof of the double charge. At one point, I was told I would need to pay an additional $300-$400 out of pocket for "labor" because supposedly my warranty would not cover it. When I asked for a clear explanation, nobody could properly explain why. The service manager simply stated that the warranty "wasn't paying them enough," which is not an acceptable explanation to charge a customer additional fees. The delays continued when it took several more days just to order my engine. Andy later promised my vehicle would be completed by the following Thursday. I explained to him multiple times that my rental coverage only lasted 5 days. Six days before my vehicle was finally completed, Andy called me and stated that "something else happened" with my vehicle and that it would take another 6 days to finish. He specifically told me the dealership would place me into a rental vehicle due to the inconvenience and also stated I would no longer have to pay the additional $300-$400 because of everything that had happened. After weeks of delays, lack of communication, conflicting information, and inconvenience, I finally picked up my vehicle yesterday around 2:30 PM, paid my warranty deductible, and left believing the matter was resolved. Today, I then received a phone call from Andy asking why I "didn't tell him" I already had a rental vehicle. I reminded him that I absolutely did tell him and had multiple conversations with him about my rental situation. Mind you he has been the one speaking to my warranty this past month and knows my warranty only allows 5 day rental!! He then told me I now needed to come back and pay for the additional 6-day rental. When I questioned how that made sense after what I had been told, he responded by saying, "Okay, we'll just take you to court," and then hung up on me. I immediately called and asked to speak with the service manager regarding both Andy's behavior and the overall handling of my vehicle. The service manager showed no concern or professionalism regarding the situation and simply told me he would "look into it" and call me back later. This has honestly been one of the worst customer service experiences I have ever dealt with. The lack of communication, inconsistent information, unexplained charges, delays, and unprofessional behavior were completely unacceptable. I would never bring my vehicle back here again, and I would strongly caution others before trusting this dealership with their vehicle or warranty repairs.

Amazing experience! our sale rep Krista was out standing! Trust her with your next purchase!read more

I wasn't expecting to purchase a new car, but after putting so much money into repairs on my old…read moreone, I knew it was time. I'm so glad I came to Pedder Hyundai because the experience completely changed my perspective on car buying. Huge thank you to my salesman, Saul Arroyo, who made the entire process smooth and stress-free. I never once felt pressured, and he really took the time to help me feel comfortable with my decision. Shoutout to Manager Mr. Adams for really working with me to get the most out of my trade-in and helping me secure a lower payment -- that truly made a big difference for me. And a very special shoutout to Blake -- seriously one of the kindest people I've ever met. His patience, understanding, and genuine care for customers really stood out. He goes above and beyond to help in any way he can, and that did not go unnoticed. I truly appreciate everything he did to make this experience even better. Since the change to Pedder Hyundai, this dealership has made a huge improvement. The staff is amazing, and the overall experience was better than I could have expected. Highly recommend!

Since getting my car in December 2025 I've had to have my car serviced a couple of times. Each time…read morethat I have gone the customer service has been great.

jesse sauceda got me approve for a car in The process was quick if you are trying to get approve…read morefor a car Jesse will get you in one .

Wow! I agree with the other reviewers. Two weeks for an appointment then another week to do miner…read moreservice? Parts always out of stock, regardless of the service??? Dodge Dealership Moreno Valley Subject: over inflated invoice not approved and broken promise for discounted bill that you typed in your notes, reneging on discounts? Next time I Yelp someone, I will wait until the transaction is completed. I'm very unsatisfied with the inflated labor cost and not going to approve all the inflated labor charges. $169 labor for $259 battery? I stated it needed replacement? WOW! $428 for a battery; gear lub $149 labor; fuel cleaner $129 labor to pour in fuel cleaner and $169 diagnostic to when I asked for a batter change when I checked my car in? It been proven that car Dealer service, sales, finance and mechanics exploit African Americans (statistics prove systematic racism) but I didn't expect $168, $149, $129 and total 475.85 in labor for a battery, air filter, and fuel cleaner?

The service department sucks! I took my car for a oil change & when I purchased my car I was given…read more10 free oil changes. So I made an appointment and upon my arrival the guy who "help" me out was charging me for a oil change instead of checking the system first he assumed I was going to pay. But then he said their system was down and couldn't check. This wasn't my first issue with this place I just got fed up with the Service Department.