Bought $88 worth of tamales on December 19. They were returned the next day. The quality of the filling in the masa was horrible. We had chicken, pork and corn. All were bad. We have been going to Moreno's since they opened up. We returned all but three tamales the next day, and we were told the manager would issue a full refund, but the manager had to do it. Due to this flu that's going around the entire household fell ill, so we just went in there, and the manager argued with my wife that she only returned a dozen tamales which is completely false. Issued a mere $44.00 refund. They just lost an entire family of customers. Horrible customer service!!! Beware... read more

We typically frequent this Morenos whenever we are back in town, but won't be going back. Really disappointed with the management. We placed an order over the phone, picked it up and realized when we got home one of the orders was wrong. We called them to see if they would remake the correct order if we came back. The manager told us no, they checked the order with the system and the person that took it over the phone and since we already left they wouldn't remake it. They also told us we checked the order in the store (which we didn't and was our bad). They told us if we were in the restaurant they would have fixed it. We even offered to pay the difference of cost, if there was one, and they still said no. The employee that took the order could be heard in the background of the phone call being argumentative that he got the order right. Wouldn't recommend going to this location, instead head to the OG Morenos in Chandler. read more

Absolutely love the food every time we come here. The service is good. The ambience is a little noisy at times so we have started ordering to go. read more

The service was great, with very friendly staff. The food was delicious! We will definitely be back.

After ordering to go I got home and my husband got a mouthful of metal from the salsa. He literally bit into a balled up wire! I immediately brought it back and they apologized and said because it was an online order they'd have to wait to get my refund. After days of waiting I messaged the manager and he said he would work on it and still has not been refunded. I will not go back. read more

Moreno's Mexican Grill - Mexican Near Me - Gilbert, Arizona

Great food . just cannot get a correct takeout order. Ever! It's so frustrating to get home and the order is never right. read more

May be the best tacos I have had in Phoenix. Delicious!! Good serving size, tasty salsa and great take out service

Food seemed old. Service was poor. They had no business and did not check on us at all.

This torta isn't even an torta, carne asada is burnt, literal dog food, I don't even think I'd feed my dog this, The Sonoran that's "award winning" isn't award winning it's disgusting I don't even think it's beef dog, the bread has a gapping empty hole of just nothing from the way they stuffed it poorly, the hot dog is skinny and dried like I've never even seen a smaller dog. And why do they serve fries and ketchup with a torta? What happen to rice and beans? Weird place don't come here if u want good Mexican these 5 star reviews you see are people that don't really know Mexican food read more

Ordered food around lunch time for a later time through door dash because the restaurant's website doesn't allow you to order ahead. I came at the time frame provided to insure the order would be done (a 30 min window) and found that the order hadn't even been started. The restaurant was maybe a quarter full with a couple staff members just standing around so I feel like it's not much to expect the order would be completed in a 30 minute window. Staff made it sound as if it was my fault for ordering through door dash. If you don't want customers to use door dash then don't partner with them. And once the order was ready they didn't even tell me or call it out they just sat it on a table after which I waited 5 min and walked up to ask if that was my order. Not exactly the best experience. read more

Always consistently good. Friendly staff Great flautas and menudo! The menudo is excellent and you don't have to wait until Sunday to have it. read more

I've always loved Moreno's. Starting with their locations in Mesa. The food is consistently good and fast. The agua frescas are great. It's priced well too. The restaurant is always clean and the service is friendly. read more

Moreno's Mexican Grill - Strawberry lemonade fresca - Mexican Near Me - Gilbert, Arizona

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The wife and kid love this place, but it just doesn't do it for me. The chips and salsa aren't anything to brag about, and overall the food is extremely greasy. The last time I went I tried the Carne Asada burro, and found that the meat had a lot of gristle in it. I've been here more than a few times with the fam hoping for something that would 'do it for me' but I just can't find something I've really enjoyed that I can default to. So when they want to go I usually tell them they should have a 'Girls night out' and leave me at home. read more

I've eaten here a couple times and another location. I do like the food and the employees are decent.

I came here on a Sunday with friends for lunch. The restaurant was set up like a family dining restaurant with booths and tables and a glass store front. The place was modestly decorated still lending to a Mexican ambiance. The service was good. The drinks and food came out in a reasonable amount of time. I ordered a smothered burrito. It was a generous helping of shredded beef, peppers, onions, and cheese wrapped up in a large flour tortilla and smothered with green sauce. It was good but not great. I did eat the entire thing. Next time I want to try something different though. read more

I've been driving past this place for the last 2 months and finally decided to give it a shot! I always like to try Sonoran dogs when they're on a menu since I'm from Tucson and loooooooooove Sonoran dogs!! These dogs were DELICIOUS!! The buns were really good and the toppings were fresh and yummy. I ordered them to go and was pleasantly surprised to find chips and salsa thrown in too! BONUS! Would definitely go back to try more things on the menu :) read more

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Good salsa, beans, rice, green sauce, horchata nothing to complain about. Service was good. Little pricy but quality and quantity good.

It was Thursday night, around 7:00 pm. I walked in and placed an order to go. Pretty simple combo platter; two shredded beef tacos w/red sauce, rice and beans. I observed a woman behind the counter packaging an order. She called my name and handed me the bag. They weren't terribly busy and I was feeling pretty lucky that I received my order so quickly. Before leaving, I asked her if there was red sauce in the bag. She said, "Yes." I walked out to my vehicle, unsealed the bag, and located two containers of green sauce. I walked back inside and asked the man at the register to exchange the sauce. The woman who so confidently gave me the wrong sauce looked at me and then, without apology, quickly turned away. I returned to my vehicle and drove home, which is 2 miles away. I was completely disappointed when I got home. Each of the tacos was wrapped in aluminum foil and cold to the touch. Not to be confused with cooling off in the time it takes to drive two miles. Actually cold as if they were premade, stored in a refrigerator, and then served. No wonder the service was so quick. They didn't bother heating up the food. Definitely not worth the $16. read more

Food was delicious, delicious! We got the carne asada breakfast plate and the spinach and mushrooms omelette. Also, a side of pancakes, yummmm yummm. The carne asada breakfast plate is not on the menu, buy ask for it, is delicious, full of flavor. The Omelette was delicious, no just the spinach and mushrooms were delicious but it was full of cheese Pancakes were fluffy and yummy. Our server was Christian. He was patient, helpful and kind. He definitely made our visit better. Prices are more than fair. read more

Moreno's Mexican Grill - Carne asada breakfast plate - Mexican Near Me - Gilbert, Arizona

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Have been going to this location for 4+ years. Have seen a decrease in their customer service. Tonight will be our last time (over a miscommunication $7.00) manager Jesus would not take off a re-order taco. Our Server Roma took our Oder one person in our party ordered a shrimp taco and a salmon taco. She then asked if he would like the shrimp grilled or breaded told her breaded. Well the breaded taco changes the taco to come with a sauce and pico that was not told to us. When we were given the check she said "sorry to tell you this but we had to charge you for the re-order shrimp taco" you can talk with the manager if you would like. Jesus left our table for 5 min came back and said they wouldn't be removing the 7.00. That's fine paid the bill and will not be back. On a side note Jaime that we've known for 10+ years saw us on the way out and was disappointed about how that was handed. Wish he was the manager as I know he would have done the right thing. read more

The original morano dog is hard to beat, but when I do change it up, the carne Asada burro gets it done. read more

Moreno's Mexican Grill - Mexican Near Me - Gilbert, Arizona

This is my second review. I just wanted more notes. The red sauce on the enchiladas is better than the green. The "steak" taco meat is terrible, get the chicken or shredded beef. The Chandler location doesn't wait on you or give you the bean dip for the same price. Not worth it to go to that one. read more

Good Mexican food the steak fajitas are the best . Margaritas are outstanding love it

Stopped in to waste some time and the nachos were amazing!! The meat has so much flavor and so much meat. Some nachos are hard once you eat top layer you just have chips. Not here I couldn't finish all of it read more

eh. The beef in the flautas was so tough that I couldn't eat it. Only good thing was the chips were hot and the bean dip was okay. don't bother. read more

Ordered take out. 5 different street tacos, chicken quesadilla, kids burrito meal. This was done on time and was fantastic. We really appreciated that the gentleman that worked there asked if we had a to-go order as there was a line of customers in front of us who were indecisive about what they were going to order. The food was hot and tasted very good. We will definitely go back and dine in to get their overall experience. read more

I've said before that I wish Yelp had a 3.5 stars selection. My family's experience here was mixed. This is a new location, larger than the San Tan Valley restaurant. I've eaten at Moreno's for a long time, but haven't been for over a year. First the negatives: I don't know if Moreno's changed the cheese they use, but my favorite shrimp and mango quesadilla didn't taste the same. I could only eat half of it. My daughter got the seafood enchilada with a spinach-cheese sauce, took two bites, and couldn't eat any more due to the sauce. The positives: Service was excellent. Two grandsons got dishes involving carnitas or steak, and they and my daughter said the meat was seasoned just right and was very tender. Another grandchild's nachos plate was huge. Everyone loved the Mexican rice, more so than at a place we had been to previously. An older grandson loved his horchata drink so much he ordered a refill. The Sonoran hot dog was a hit. Moreno's does have some menu items I haven't seen other places. It's too bad this visit was somewhat disappointing. read more

Of course this is happened A few times. I don't understand why it keeps happening but I order red salsa and they give me more green and I specifically say no green please. I'm charged for something I did not receive. That's pathetic they need to get their eyes checked.See receipt and green salsa that I don't want that will be going in the trash because it's sweet and gross read more

Moreno's Mexican Grill - Mexican Near Me - Gilbert, Arizona

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Two years ago, I wrote a negative review because of the service. We decided to give it another try end of March and again yesterday. Whatever problem they had with service in 2019, seems to be resolved. We had two different servers these two recent visits and they were much better. One was obviously new, but you could tell he was really trying. read more

We've tried them 4 times now with no success. Shredded beef is always dry. Chicken is moist but no spices and they overload whatever you choose with basically plain shredded beef.or chicken. Salsas are bland. No one in my family could finish their meal. Cheese crisp was even dry. We've had frozen Mexican food with more flavor. read more

I ordered a taco salad. We live 5 minutes away. They put it in a plastic container, put so much sour creme and guacamole. It was a soggy mess! read more

Came here for breakfast. Food is excellent with big portions. Everything we ordered was delicious and cooked to perfection. The staff was friendly and helpful giving us good service. We highly recommend this place read more

Excellent and consistent food. Service is usually fantastic! I highly recommend the chicken enchiladas, absolutely the best.

We would go here a couple mornings a month, order take out and eat at home because toddlers are wild and it's easier for us Well, we called at 730 on a Saturday and they didn't answer. Their hours say they open at 7 and we have ordered at this time before. Then my husband called a few minutes later thinking it was just my phone and then someone answered saying they aren't open and hung up. Wait, what?! This is one way to ensure we won't be back for mediocre breakfast. It was just the closest breakfast burritos to us, but now we will drive to Burrito Shack or Tacos N More for consistency. read more

The customer service is great and they are always warm and welcoming. The food is wonderful and the three different dipping sauces are fantastic! Have never had a bad meal here. Have tried several things on the menu and I have never been unsatisfied. However I love their deep fried fish taco's! They're the best! read more

Southwest Shrimp Burro is good. Salmon Taco w/ fresh Mango. Shrimp and Mango quesadilla.

I was hear about a year ago and had literal bugs in my food never said anything things can happen come back gave it a 2ed chance and the service was very slow and everything we ordered come worng if it come at all and I was nice about the issues and when I brought it to their attention they was very rude read more

Love this place. Good food good prices friendly atmosphere. We eat here quite often. Never have had a bad meal. You can sit relax and have a cold drink while waiting for your food. Small intimate Mexican restaurant! read more

Amazing and delicious. Super quick with nice workers and cleanliness. Highly recommended:) love their salsa as well!

We used to eat here once or twice a week pre-Covid, so I was happy when I learned they were offering take-out. I called in the the order and was told it would be ready in 20 mins. I arrived on time, and was presented with the bill for what would end up being overpriced mediocre food, which I paid and tipped. I THEN watched the employee take the ticket and hand it to the kitchen. That's right...they hadn't even started it. Then she tried to tell me that the cook had it for awhile and she didn't know why it was taking so long. I was made to wait outside for the order to be ready. It's Arizona folks and a toasty 104 today while I waited for the order. Btw, chips are not included with your dinner if you order take-out, only dine-in...which is not possible right now. A bag of chips and salsa will run you a hefty $11. No apology for being late, or thank you for patiently waiting in the heat. Not only have they lost a new take-out customer, but they just lost a long-time dine-in customer as well. I don't like writing negative reviews as you can see by my history, but if this business fails, it will be on their own merit or lack thereof. So sad, because i'm all about supporting local business. read more