Bought a truck from them, used, one year ago. It has been in the shop for 4 months with a broken…read moretransmission. The truck had 60k miles and is a 2021. Was also told it was non smoker car but the first summer you could tell it was not. Not helpful service department that told me I could no longer bring the truck there for service ( I have the voicemail stating that). Even though my warranty ran through them. Avoid and find another dealer.

DO NOT BUT A CAR THERE , ! HORRIBLE HORRIBLE PEOPLE !…read moreManager said he didn't want to talk because I said a swear word ,like he never heard it before !!! I bought. A 2015 BMW, drove it home and next AM the engine blew up ! I did not have enough money to afford adding a warranty to the loan ... and they don't care ! My husband just past away and my son is ill, we didn't need this !! Shame on SWINDLERS ...they Said no mechanic would have known that , strange when I asked other BMW dealers they said .... Then THEY NEED NEW MECHANICS ! Now I have a car loan and NO CAR AND NO TRANSPORTATION AND A SON WHO HAS APPOINTMENTS AT CLEVELAND CLINIC !! I will do everything in my power to get people NOT TO BUY THERE ..... watch the bad publicity flow !! Shame shame on the manager , let's pretend this is YOUR WIfe And SICK SON !! Changes things , don't it ? God and the universe are watching !! SHAME SHAME SHAME ON YOU ! one star just to get this printed

I came here on a coworker's recommendation, and I was NOT disappointed…read more Brought the car in with AutoZone codes, they gave me an estimate and got the car in and out for a timing belt and system in less than a week, and actually under the estimate price. I'll definitely go back for regular maintenance.

Had a last minute repair that urgently needed to be done and they fit me in with no appointment…read more This is without a doubt the best service shop in the area! Great people, reasonable prices, local business, excellent work. They charge less than the dealerships and get to you sooner. I would not go anywhere else.

Orson offers great service that comes with a good laugh. The quality of service you get is…read moreremarkable. You will be pleased with the work provided to your vehicle.

Had a fender bender and Orson's was highly recommended. He walked me through the insurance process…read moreand gave the best counsel on how to proceed. I bought my car used and it looks like new now--better than when I first bought it! He was meticulous about every detail. My new collision guy! Thank you Orson!!!

Brett, Mike and the team are the best! Great service! The most honest in the business. Great…read morecustomer service. Reliable and very professional. I will always take my vehicle(s) to them!

These guys are the best and most honest car repair in Michigan. They even looked at the car I was…read moregoing to buy for free. ( it's been very reliable ). Highly recommend

This place is amazing! The workers are so nice and honest! I thought I ran over a nail and they…read moretold me it would be $15 for a plug and about a 20 minutes wait. While I was waiting, I made small talk with the office workers and they even offered me a donut and water. A few minutes later they told me the "nail" turned out to be a small screw and it didn't puncture my tire. They didn't charge me for the patch! I went here after stopping at Goodyear a few blocks away. Goodyear told me that because of the location, I would need a new tire. It's terrible how dishonest some repairs shops can be. Never go to Goodyear!

They don't stand by the work they do. If they fix your car, you better hope it's fixed right…read morebecause they will not honor warranty at all. They will expect you to pay additional money or they will try to find something else wrong with the car so you are paying them more money. This business is all about how much money they can squeeze out of you I definitely won't be back.

I want to thank Robin and the team at Paul's Auto Service for the professionalism and attention…read morethey provided during a recent inspection and repair visit. As someone who relies on my vehicle every day for work, it is important to me that I understand not only what is being repaired, but also the overall condition of the vehicle and any maintenance items that may require attention in the future. Robin took the time to explain his findings, discuss recommendations, and answer my questions in a way that was clear and easy to understand. What stood out most was the communication. Robin kept me informed throughout the process, called me before pickup to review the repairs and recommendations, and treated my concerns seriously. The team was professional, courteous, and thorough from start to finish. It is not always easy to find a repair facility that is willing to take the time to explain things and help a customer understand what is going on with their vehicle, but that was my experience with Paul's Auto Service. Thank you to Robin and the entire team for your professionalism, transparency, and quality service. It was greatly appreciated.

I've trusted Paul's Auto for years, and they consistently exceed my expectations. The staff is…read morefriendly, knowledgeable, and genuinely cares about their customers. The quality of their work is outstanding, and I really value their honesty--no upselling or unnecessary repairs. I've never had a bad experience, and I'll definitely continue to rely on them for any future automotive needs.

This is a good place to stop, straight forward, fair prices and not a long wait time. The car I was…read moredriving had a breakpad that was wearing down the metal rotor and it was making an etch in the rotor so I needed to get a pad fast. I call this place and he quoted me a pad price and install and he was 1.5 miles away. He said it'd take over 2hrs to fix but he did it in less time and gave me a diagnostic very quickly so I knew what I was up against. It's not glamorous and honestly I don't want my mechanic glamorous, I want one that gets his hands dirty and gets the job done and that's exactly what I got. He got me out of a pinch and I'm really glad I was in the area, I would go back here.

Very accommodating and friendly. My experience is limited but this store provides fast efficient…read moreservice for a very fair price. I absolutely recommend them and will return with family and friends. Thank you! Brad B. Grosse Pointe

Metrotech Automotive Group is a great shop. They provide high-quality service, excellent value, and…read morea professional environment. A solid choice for anyone looking for reliable automotive care.

Drove from West Bloomfield to have repairs done on our truck - so glad we did! Worth the drive…read more Truck looks great and smooth process. Have used other body shops in the past that repairs weren't completed as discussed and expected - MetroTech did everything perfectly!