Since Yelp will not allow replies, I am posting here. Now you are trying to save face replying to this review 7 MONTHS LATER. Aaron, you've requested to have this review pulled down, we will not do so. It's important to the community of users they know our experience with your business practices. Your accusations are completely inaccurate and incorrect, we have saved all our communications with you and your team. As a homeowner or renter if you choose to do business with Aaron and team, buyer beware. There are a large number of options in Austin, do your own research and pick the best option for you. My strong suggestion is not just walk away, but run far away from Morris Green Properties. read more

We have been renting a home through Morris Green for over a year. All of our interactions with them have been positive. Their support staff is excellent, and they reply to work requests in a timely manner, with professionalism. Recently, we purchased the home we were renting. The support and help from Aaron and Andy was essential. They helped us from start to finish. Thanks to them, we had a relatively seamless home buying experience. read more

I have been a client of Morris Green for 8+ years. Being a new rental property owner, I selected Morris Green because they were a small management company and I wanted a company I trusted and could get ahold of when an issue or question arose. Morris Green has grown significantly over the years, but they have never faded on their core values. I am just as satisfied with them today, as I was on Day 1. They handle tenant repairs in a timely manner, and go out of their way to ensure they are providing a reasonable quote with excellent quality. They are very responsive when I have a question or need something, no matter how big or small the request. I know they have much bigger clients, but you would never know it from the 5 star service I receive!! If you are looking for a property management company, you MUST give a morris Green a call. read more

Morris Green managed my property in Round Rock for almost 3 years. They were always responsive, professional, and reliable with anything that would come up, and have great tools in place to keep me in the loop with my property. They have an awesome team and overall I had a great experience with them. I would definitely recommend them and will use them again for any of my rental properties in the Austin area! read more

OMG - tons of choices in Austin when it comes to Real Estate reps and help, they're a dime a dozen. But my criteria is fairly simple and straight forward yet not that easy to find - - I want someone who's honest, trustworthy, knowledge-driven, competent, flexible and tailors to the customer's needs. Someone experienced who goes above and beyond - - they under-promise and over-deliver. In the end Aaron exceeded all of these expectations, and I can't say enough about how great it feels to have a quality go-to Real Estate expert in the Austin. When I was looking to buy I had my run of the mill with a few agents, everyone said they were an expert and could make my dreams come true. But as we went through the motions their true colors began to come through, they were more interested in getting me to sign and commit to a property asap rather than finding something that met my criteria. At times it felt like an easy show-n-tell tour with the basics (which I already knew), now let's hurry and submit an offer because it will be gone. I felt there was more salesmanship with a lack of depth on the details, benefits, and risks. One agent made me feel like I was an inconvenience since I was limited to evenings during the week due to my hectic work schedule. Kewl Beans. Enter Aaron - who was different from the start. He patiently listened to me and helped analyze and rationalize my thoughts. I could tell he knew his stuff and was very knowledgeable by providing details that I never knew of. He was intuitive and insightful- - knowing that I wanted something specific, but sensing that I wasn't quite sure what that looked like or translated to in regards to a home. His strategy was to show me a variety that would help me narrow down my decisions and take it one step at a time. In the end his strategy worked out like a dream. As we toured the lineup there were places and options I had not thought of or considered, but he had a rationale for every place with a list of pros and cons while keeping my desires in mind. The details were value-added and opened up my eyes, everything was linked to potential short and long term risks and benefits. I was impressed with his quality of workmanship, expertise, and patience. There was never any pressure or rush to make a decision - - in fact it was the exact opposite, he refused to take any action unless all options were evaluated and weighed and I was 100% secure with the decision. He made me feel like I was his sole priority. Our last viewing of the day ended up being the place I eventually chose to submit an offer - - as I was there with him it started to resonate and it just felt "right". Aaron later revealed that he saved the best for last and knew it would the best option based off my feedback. The specific details he provided about the property, maintenance and upkeep, HOA management, construction quality, investment potential, and overall environment were factors were eye opening and insightful. His summary was crisp, efficient, and well communicated as I realized how much I didn't know. Walking through his plan helped clear up the clout that was hindering my decision-making process. It was seamless to say the least and I couldn't be happier with my choice. Aaron aims to please. He's smart, honest, intuitive, flexible, and customer centric. He listens well, works off data and facts, and is detail-oriented and investment-minded. I never ever felt like a number and all of that translates into a quality experience that is engaging, efficient, and value-added. The proof is in the pudding as I have him to thank for helping me make one of the smartest and best decisions of my life. I greatly appreciate having a trustworthy subject matter expert like him who looks out for your best interest. read more

Great experience with this company handling my assets. James and Andy knocked it out of the park.

I wanted to post this review because my views have changed, I will say that a phone call from Aaron changed my opinion. At first I was disappointed in things being done at the property we just rented, Aaron quickly fixed the issues and also offered me a credit for my troubles, I have to say he went above and beyond for us and we very much appreciate all of his efforts. He certainly made me a fan and I would highly recommend this company to anyone who is in need of their services !!!! Thank you Aaron ! The Brooks read more

Morris Green has managed my property for a year now and everything has gone smoothly. They found a great tenant quickly and addressed any issues that arose immediately. Thanks a lot! read more

Our leasing experience was great, especially our leasing agent & realtor Courtney Jennings. She is knowlegable, professional, attentive and caring. From finding an outstanding tenant to lease our property to providing wise counsel on selling the property to the tenant Courtney was terrific throughout the process. She is truly THE BEST!!! KUDOS also to Office manager Mary Barriga who provided ongoing assistance throughout our time with Morris Green, always willing to help resolve any issue with a true "customer service" attitude! It was great knowing we could rely on her. read more

I don't usually write reviews, but I have rented over a dozen places in my life, and I have never been treated with such respect and honesty in the move out process. They always handled maintenance requests quickly. I really appreciate them, and if I ever want to rent my home, I would definitely go to them, because treating people with respect is the right way to do business and frankly rare in the rental management space. I particularly want to thank Aaron for his communication and honesty. read more

They are very good property managers and are quite responsive to queries / follow ups and do their level best to keep their client's best interests in mind. Pleasure doing business with 'em! read more

Morris Green has been looking over our properties for years now and I've never written a review... We have never had a property manager that's better... So just wanted to encourage anybody considering property management or other real estate services to give them a good look. read more

My overall experience in leasing a property from Morris Green Properties has been perfect. Andy was very attentive and professional throughout the leasing process and Mary has been wonderfully kind and knowledgable about helping me to get everything working properly. Great company and amazing people to work with. Thank you for the smooth transition to Austin. Jeanne read more

I switched to Morris Green Properties over 3 years ago and I have been extremely happy with their property management services. As an out of state landlord, I needed a manager that could be responsive to my needs and care for my investments. Aaron and his staff put go above and beyond in managing my properties. Cost: Property management fees are competitive and reasonable. Customer Service: Aaron and his staff are professional, courteous, and responsive. Experience: Aaron and his staff have helped me to solve problems with my properties and provide excellent advice. Maintenance: Whereas some companies will inflate their repair costs, their repair and maintenance costs are reasonable. Tenant Screening: Unlike my previous property manager, I have had no problems with the tenants screened by Morris Green. Highly recommend Morris Green! read more

PLEASE TAKE THE WARNING! BEWARE! This was the worst experience of my Life!!! I rented my wonderful property in Lakeway with Morris Green and it costs me $40,000 in loss rent, Attorneys fees to evict tenants and property damage!!! And Aaron the owner said when it was finally over, that "I" was an opportunist trying to extort money from HIM When I asked him to be accountable!!! UN BELEIVABLE!!! Can't make this nightmare up! Look up Court Documents I had to pay an Attorney 6mos for an eviction! It was and still is A HORRIFIC NIGHTMARE that will cost a lifetime! He is a pathological liar, every sentence he says is fabricated and has to be, and IS proven a lie. I have Court documents to be read. Look then up. The only good reviews written are from his employees. Brianna M review is his wife, and others.. * Yes, Court Docs are available. I spent 6mos in Court paying for an eviction. The tenants were given a discount for house AS IS. And also a months rent ($3150) to do the minor repairs, which they never did or Paid the rent. Yes, the house was repaired by Me after they gave a termination letter. I was NOT made "whole" when this was over! My property and I are Very Broken! It ended with Sheriffs in SWAT gear and a completely trashed & damaged property after 6mos. With No rent! And I received NO SETTLEMENT!! There are several bad reviews, you must look for them..in the not recommended reviews. MORRIS GREEN is somehow able to only show good reviews that they put on YELP that are from his people. read more

My home burned down August 10th which has left me homeless for quite a while. I reached out to Morris Green Properties offering a year up front for rent. My Credit Score is excellent and I was denied . It took at least 10 phone calls before I received a response. I should have known better that if they are that slow to respond then I can not imagine how long it would take them to take care of any problem should I have rented one of their properties. Such an awful experience! read more

Morris Green recently took over my HOA/property management, which was so poorly "managed" prior to their coming onboard that I a) considered selling my place but b) would have felt guilty subjecting another buyer to the nightmare that was our previous management (who will remain nameless because I'm not bitter, just glad that mess is over with!) As of today, I am definitely no longer interested in offloading my place simply to avoid dealing with our property manager.... thank you Morris Green!! In a matter of only a few of months, they have really turned things around for us. We still have a decent way to go to bring the place back to where it was when I purchased, but I have every confidence that Aaron at Morris Green will get the job done and done well!! Highly recommend Morris Green for your property management needs! I can only assume they are top notch with all real estate services that they offer due to the great customer service they provide. read more

Aaron at Morris Green was essential in finding a house that fit my needs. I've had 3 other real estate agents in the past. All of which were basically a person to open a locked door. I would find the property. I would call them. They would let me in. I would ask questions. I would get a vague or canned answer/guess. Aaron seemed to know everything about every neighborhood we searched. He helped me to understand everything that was going on in the areas such as new developments, permits for remodels in the neighborhood, if there was any low income housing nearby, and even things like return on my investment/ballpark costs for ideas that I had. Not to mention, how the changing demographics will affect things like the school district rankings. He just seemed on top it. The closing process was very thorough and informative as well. read more

Property management can make or break you as an out of state owner. I chose Aaron at Morris Green after talking to members of bigger pockets who all recommended him without reservation. In addition to knowing the rules around rentals in Austin, he has a modern property management web portal and an extensive network of contractors. Most importantly, he's responsive! My last PM would take days to respond which is infuriating when you're a few thousand miles away! Unfortunately, due to life circumstances, I had to sell my property before even having a chance to experience Aaron's excellence. However, I did use him as my selling agent and he was absolutely phenomenal. They say selling a home is more stressful than divorce and selling under duress magnifies that manifold. Aaron was able to quickly sell my property at a great price - full market value! He negotiated expertly with a very flakey buyers agent and was calm and collected throughout the process... Even when I wasn't. I recommend Aaron without reservation. He's a class act, which is exceedingly rare in the sea of real estate mediocrity. read more

You can count on Aaron. We purchased our retirement house in Lakeway for when we are done with Silicon Valley. We eventually settled on Morris Green because we felt most of the other property management just saw some out of state people they could just take money from. Aaron found us a good tenet at good rate. When the big storms came through and destroyed the roof on our two month old house he worked with our insurance company to get it repaired quickly. All we had to do was tell the insurance company to call him and write a check. I am so glad that we had his help through all that. Pluses- Easy to use website wth all documents, income and expenses, work orders, deposits and withdrawals. This is really important if you are far away like us. Can coordinate all the things like warranty repairs, landscaping, etc. Introduction to neighbors in case there is a problem. Direct deposit of funds into bank account. I highly recommend Aaron and Morris Green. read more

Aaron is actually quite entertaining when he gets caught in lies. They say put a work order in , however when Aaron or staff feels like closing them out , complete or not , they disappear. Then it's requested that we put another in . The dates were altered on several things regarding the lease , as well as the last tenants checkout form . He takes pride in being condescending and actually said he admits he is defensive and stressed out. I told him I was recording the conversation, he said he was fine with it . So I have everything documented. While he's yelling at me and laughing at the fact that I'm at work and it was difficult for me to have a proper conversation. He called me , at a time 4 hours later than agreed upon. Aaron made it very clear how much each homeowner is charged & gave me the listing count at that time . He does not care about the people renting. He only cares about $$$$. All recorded with his permission. Thank goodness the owner switched rental companies . They are actually impressive and organized . read more

I switched over to Morris Green Properties in 2016 and have been very happy with their services. I referred several of my friends to Aaron and Andy and all of us owners are happy with their services. They are attentive to my needs being an out of town landlord. Would recommend to other landlords to have them manage your properties. read more

Worst service I have ever have. The employees are unprofessional and lack integrity. I would not recommend this sevice to anyone.

I am currently searching for a property management company for assistance with my properties. I was immediately impressed by the fact that there was someone to take my call. My previous experiences with a property management company underscores the importance of having someone on the other end of the line when problems arise. Morris Green Properties also offers partial services to landlords who wish to maintain a portion of the management process. This company is worth serious consideration. read more

I will not use them. Owners and tenants beware of what they tell you and what they write on the contract. They will not honor their words. Before signing a contrac with them, I asked a specific question about termination fee. Andy Smith is the sale person. He stated that there is no termination fee if I am not happy about the service. I still have the email that he sent to me. After 4-5 months with them, my tenants were unhappy with the service for the lack of communication and slow respond. One of my tenant wrote a review on Yelp and was asked by Morris Green to remove it. For me, I was unhappy because of the charges on my account. I asked why and they never responded. I also received late fee because they forgot to pay the utility bill on time. For all these reasons, I decided to terminate their contract. They charged me for termination fee. I forwarded them the email from Andy Smith. Not only they ignored the words of honor, Andy Smith totally disappeared. I contacted Aaron, the owner, about the fee. Same thing, he ignored the words of honor. At the end, I don't want to waste my time in court. I rather not use them in the future and will not recommend their service to anyone. If you don't honor what you tell people, why do we trust you with our business. read more

Asked for the lawn to be taken care of prior to our move in because the owner had not maintained it for 3 months. The photos show just how horrible it was. Now we are being charged for this requested maintenance at our move out and they are saying the lawn was in amazing shape before we moved in. We had to pay for additional landscaping because it had been mowed, but still not in great shape when we moved in. read more

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Morris Green Properties 3031, 820 Brentwood St, Austin, TX 78757 Property Management Company Caitlin Elliott 97 points 23 hours ago Applied. Got denied but no explanation as of why. My realtor called and called and called. Took two days to get a response just to get told "you need to call this number." It's like playing yo-yo. These people are horrible at communication and shouldn't be opperating if they can't respond to people REGARDING THEIR INFORMATION. I'm very upset I paid $200+ for my application. DONT APPLY TO THESE HOMES. UPDATE: received an email from Aaron and a phone call. He continuously attacked me and stated I was "bent out of shape" and if I was going to look into a home... I should "pay my bills". WHO WANTS TO WORK WITH SOMEONE WHO SPEAKS THAT WAY?! Who wants to deal with an ignorant and rude ass?! This is just a fair warning, they may have good days... but this was a TERRIBLE experience. I'm upset. Not even at the denial, but the way the rest of this was handled. read more

No issues here! We have been very happy with Morris Green. We have 2 places with them now. Andy and Courtney have been very proactive with getting renters in and have done a great job managing. I have recommended them to anyone looking for management or to rent. We live in California so it is a relief to know we have a great team in Austin looking after our properties. read more

If I could give this management company negative stars, I would. They are TERRIBLE. I could go over everything that sucked, but to keep this (relatively) short, I'll only mention the most egregious instances. 1. I get that they are a large management company and therefore are not the owners but their inability to resolve ongoing maintenance issues is unacceptable. I moved into one of their properties on August 1st of last year. By September, the shower was leaking constantly and there was water under the tiles in the bathroom. I know this because I would see it coming up through the grout and if I stepped on one of the tiles, more water would seep up. I submitted a maintenance request online and they sent something like 4 different contractors out to look at it and try to figure out the problem. I'm sorry but having to take time out of my busy day to repeatedly explain the same problem to multiple people is unacceptable. One, maybe two, ok I get it, but this was ridiculous. I'm guessing they were trying to find a cheap fix. So after all of this and one particularly obnoxious "vendor" (as they called them), it still took them FIVE MONTHS to fix the leaking shower head. While the vendor they chose was there fixing whatever they thought the problem was, I pointed out to him the water damage outside of the bathroom but he didn't seem to care much about it. The entire 5 months that I'm waiting to have this fixed, I can see black mold growing along the baseboard. Apparently this is not a big deal to Morris Green. Also, it did not go away after they "fixed" the shower head. And then, to add insult to injury, after living for a year with black mold, they took $250 out of my deposit to paint. So you're going to charge me for paint when it was you who wouldn't fix what caused the issue in the first place?? Seriously?? 2. The unit that I lived in was one of three units in a house. I've lived in duplex/triplexs before and have always had the electricity split up by unit. For whatever reason, they have chosen not to do that and so every month they would send me a bill for electricity and gas. That would be great, except that I had no idea if they were charging me for my actual use or not. If I don't see the bill and they are sending me some arbitrary number that I owe, how do I know that I'm not being ripped off? I still have no idea how they split up the electric and gas bills and still don't know if I was paying for my use or for the other units' usage as well. 3. They took $150 out of my deposit for a maid service. I manage a house cleaning company and I personally cleaned that unit and it was as clean as it was going to get. Good luck polishing that turd. 4. Most of their reviews on Yelp or Facebook are by people who work at Morris Green. I hope that by writing this review, I can help someone else avoid the disaster that is Morris Green. I have lived in a lot of different apartments/duplexes/houses in my 8 years in Austin and I have NEVER had even close to as terrible an experience as I had with Morris Green. Run in the other direction if you see one of their listing. DO NOT RENT FROM THEM!! read more

I've been a leasing tenant with this property management company for about 9 months now. Mary the office manager is great. Very attentive and willing to help. My service requests are handled in a timely manner. Overall I'm happy and satisfied read more

Aaron was wonderful! I needed to put my house up for lease and get it rented fast. Aaron advised me on what I could probably get my house leased out for and to expect it to be on the market a couple of weeks... I wanted it leased quicker than that and was willing to go down on my asking price. He then advised me on a lower monthly rate...which was very successful as I leased it out in 24 hours. His knowledge of the neighborhood and the competitive analysis he did was not the only thing that helped get my house leased quickly, he also took the best photos I have ever seen on real estate ads... and he did it with an iPhone. So many Realtors don't care to take quality pictures. Now that my house has been leased out, he is a great property manager. He handles any and all problems and I love that my tenants can pay online and I receive direct deposit. He also has a really great website that is VERY uncommon for property management companies or Real Estate Agents. Use Morris Green Properties to rent out your house or if you are looking to rent. You won't regret it. read more

I cannot say enough great things about Morris Green. I signed up with them and then found out I was not moving. They let me out of the contract with no obligation. Management companies usually don't do this! They take the time to meet with you, find out your individual needs. They respond very quickly and are always nice and friendly. They are straight forward and very easy to work with. They care about you and your property. You couldn't be in better hands with Morris Green Properties. I recommend them to anyone looking for a management company and will absolutely use them when I move at some point in the future. read more

Full home makeover that resulted in a quick turnaround at top dollar for the area. I cannot say enough about how well my experience has been with Morris Green Properties. I own a home in central Austin, but live 3 hours away in San Angelo where I teach at the local university. My college-aged daughter had been living in the home with roommates for the past three years, and while they didn't "trash" the place (she knew better!), she never called me about repairs unless it was an emergency. She finally begged to move into an apartment with one of her friends because she was frustrated with all the "home owner" responsibilities, including keeping up with the yard, which was a mess. Go figure? Through word-of-mouth I hired a property manager to fix up the place and make it presentable/marketable to attract appropriate renters. The guy wasted two months in prime lease season (July/August) doing nothing, and then announced that I was better off just selling the place (reduced brokerage fee to him of course). Again, go figure? I fired him, but was feeling frantic because helping my daughter to pay her rent depended on income from the house. I did an internet search and kept finding high marks for Morris Green properties, and called Andy Smith. He, and his partner Aaron Mottaghi, advised me on needed repairs and cosmetic improvements recommended to get top dollar for the place. They then took competitive bids with trusted vendors they knew, and got the place cleaned up and rented in about a month. There is now a professional couple renting the place, and I can't say enough about how Morris Green Properties took a load off my shoulders. With fresh paint inside and out among the many improvements they made, the house looks amazing. Their efforts should pay off investment-wise for years me. 5-STARS for sure! read more

I would not recommend this company to anyone! The owner Aaron is very rude and just has excuses for everything instead of trying to fix the issues! They try and nickel and dime you with fees and then charge you for things you didn't approve. Very! Very unhappy with this property management company. They also have fake reviews on Yelp because I've posted several reviews here only for them to get erased because they were bad. Just go through the reviews and you can tell they are fake by the same things they say. They can't even be original with their misconception. Do not use!!! read more

Will never rent with this company again. I highly advise taking your own pictures & get written copies of everything done or needed to be done. Stay on your work orders because they will close them & say there was no entry with no words of anyone ever coming. read more

I came across Morris Green Properties on a recommendation from a friend. And I am so grateful I did! We used them to place tenants in our rental house. The process could not have went any better. We worked with Courtney who arranged EVERYTHING, from scheduling professional photos, listing the property, showings, and lease agreement. We had tenants placed less than 2 weeks after listing. They even helped on the back-end with arranging a locksmith, handyman for touch-ups, and cleaning service. The house looked and smelled brand new upon move-in day for our new renters. The experience was very hands-off from my end, but we were kept updated and informed every step of the way. It's nice to find a company that delivers! Recommend 100%! read more

So incredibly grateful I found Morris Green Properties. I had an excellent experience with both Andy and Aaron . After my condo had sat on the market empty for over 2 months (thanks to my previous, lazy realtors) I met with Andy over the phone to talk about renting it out. This was a super stressful time, because I had already moved to Houston and was paying both rent in Houston and my mortgage in Austin. Not only did Andy take the time to break down every single one of my financial options (continue to try to sell v. finding a tenant), once I agreed to put it on the rental market, he had the place occupied within 24 hours. I had a tenant in the condo for 7 months, and during that 7 months Andy and Aaron were both extremely responsive and quick to address any of my questions or my tenant's issues. Once the lease expired, I listed the unit with Andy and he had it sold within a month. He is a great realtor. I highly recommend Morris Green Properties if you are looking for a management company in Austin. read more

Morris Green Property manages my condo, as a professional single female, i don't have time to deal with tenants and everything that comes with renting property. Morris Green has made this transition so easy!! They are reliable, trustworthy, efficient, among many other things...not to mention wonderful caring people! I highly recommend! read more

Morris Green has been managing our rental property in Austin for a year now and have been nothing short of outstanding to work with. The Morris Green team responds quickly to any communication and customizes their approach to each client based on preference. They will communicate through email and text but are always available by phone as well-and responses happen quickly. They give you access to property management software that makes all transactions visible and it's very easy to compile when tax season comes around. You get a snapshot of your investment with a couple clicks and always know where your money is going, as well as tenant payment tracking. They understand the real estate market in Austin and the surrounding area so well and their trustworthiness and honesty are hard to match. We rate Morris Green very high because at the end of the day-they are customer focused, professional, and have an excellent understanding of the property management and real estate business in the Austin, TX area! read more

We have been working with Aaron and Carrie since 2014. They have helped us source and purchase several properties for us, and have then gone on to manage them on our behalf. They offer a first class "one stop shop". It is not a faceless corporation. You will deal with smart, honest and decent individuals, who listen and act responsibly. They do not sugar coat their advice. We need good reliable partners on the ground as we only get to Texas once a year (and go for the music and the wonderful Austin atmosphere rather than the business.) We are New Zealand citizens and residents and our portfolio of 11 Austin properties is managed for us from a distance of many thousands of miles. I tested other options in Austin before settling on what I believe is an exceptional partnership offered by Morris Green. They are very easy people to do business with. I have read a couple of the negative reviews on this site pertaining to this company. Frankly I find the negative reviews to lack credibility. I've had unfailingly excellent service. For an absentee owner I cannot fault this company. I find them thoroughly professional, smartly responsive and friendly. The advice and service we receive is practical, trustworthy and effective. The properties they have sourced for us have all proved to be sound investments. Plus, they are always rented out on good terms and stuff which goes wrong is fixed promptly. I doubt an investor could find a better property business partner in Austin. Five stars from me and my wife. Neal Murphy Auckland read more