Disney's Grand Californian Hotel & Spa is everything I want in a Disney hotel and more. From the…read moremoment you walk into the stunning lobby, you're surrounded by beautiful Craftsman-style architecture, soaring ceilings, warm wood details, and an atmosphere that feels both luxurious and welcoming. The rooms are immaculate, and the entire property is exceptionally clean and well-maintained. The grounds are gorgeous, the staff is consistently friendly and helpful, and every part of the hotel feels thoughtfully designed. One of my favorite things to do is simply relax in the lobby by the fireplace and listen to the piano player. The ambiance is incredible and makes it easy to slow down and enjoy the moment. The pools are beautiful, clean, and comfortably warm year-round. The waterslide is a lot of fun, and the pool area is a great place to relax after a long day in the parks. Craftsman Grill is another highlight. The food and drinks are consistently delicious, and I love trying the seasonal specialties whenever we visit. And if you only take one food recommendation from this review, make it the arugula pizza. It is SOOOOOOOOO good and something I look forward to every trip. Of course, one of the biggest perks is the location. Having a private entrance directly into California Adventure is incredibly convenient, and you're just a short walk from Disneyland as well. Being able to return to the hotel in the middle of the day to rest, enjoy the pool, grab a meal, or simply recharge before heading back into the parks is absolutely unbeatable. The Grand Californian perfectly captures the magic of staying in the Disney bubble. Once you're there, you never really have to leave the Disney experience, and that convenience adds so much to a vacation. Between the beautiful atmosphere, exceptional staff, immaculate rooms, fantastic dining, gorgeous pools, and unbeatable proximity to both parks, the Grand Californian remains one of the best hotel experiences I've ever had. All that said...it is VERY expensive Sso its definitely a once in a while splurge.

First of all, every single cast member we interacted with were friendly and happy to help us with…read moreanything we needed. The hotel and hotel room were incredibly clean and well maintained. The theming was incredible, I loved the outdoorsy atmosphere and Chip and Dale cameos throughout (we need more Chip and Dale/Grand Californian merch!). I didn't use any of the spa facilities but we did get room service on our last morning before checkout, it was delicious! My favorite part of the room was the incredible little balcony. My only criticism was that I would have preferred the sink being in the restroom with the toilet and shower rather than outside the sliding door.

The vallet service here was great! This young gentleman named Zach was quick to help us. He even…read moregave us dinner recommendations. Would highly recommend. Nice efficient service

Love this hotel! So…read moreI've stayed here before this visit. When I arrived, I went up to the concierge lounge for a snack. When I arrived, the concierge remember me (and my son) from our visit last year. That impressed me! The room was comfortable as always. It was also large and comfortable. This hotel has one of the best fitness centers that I've ever had at a hotel. Only a few very high-end hotels have ever come close. The property is also in close proximity to tons of attractions for the kiddos. Love the property and the staff are awesome. Will definitely be back again!

This was my first time staying at Pixar Place. The staff are incredibly friendly and accommodating…read more The rooms are quite spacious and well appointed. My one complaint is, there was a bit of a mix up at check in. Our rooms were not quite ready so we received keys and were told we would get a text when the room was ready. The room we were promised was going to be overlooking DCA where we could watch world of color from our rooms. At 3:15 pm I still hadn't received a text so I walked over. It turned out a room never was never linked to our keys and the room we were promised was no longer available. We got one overlooking the parking lot instead. I thought they would have offered something for the mix up on their part but all I got was a "sorry ma'am". Such a major disappointment! The elevators are also incredibly small and it can take forever to get down from your room but it was a small inconvenience at best.

We enjoyed our stay at Pixar Place Hotel. Even though we're Disney Vacation Club members, we stayed…read morein a regular hotel room. The Pixar theming throughout the hotel is fun. There are so many little details and pieces of artwork featuring favorite Pixar characters and movies. My family enjoyed exploring the hotel and finding them. The room was clean, comfortable, and had decent amount of space for our family. The staff were friendly and helpful. Unfortunately work was being done to the rooftop pool. We had the option to go to the Grand Californian Hotel pool instead. They offered a shuttle. The location is convenient with an easy walk to Downtown Disney and the parks. A few weeks before we stayed they stopped the special entrance and early entrance. This was one of the bigger reasons we decided to book it. My brother and sister and law were staying at the same hotel and we decided to stay when we were notified of the change. Other Perks: - lightning lane for one ride. Does not include Cars. - Special rooftop viewing of the fireworks. - Special Pixar Characters - We saw Doug the dog. We also watched Joe Gardner perform from the movie Soul. Overall, Pixar Place Hotel was great. The combination of Disney Pixar magic, friendly service, comfortable rooms, and convenient location made for a memorable family vacation. We would stay here again if friends or family come.

Courtyard Anaheim Theme Park Entrance is beautiful and is in fantastic location. It's in walking…read moredistance of great restaurant like Mimi's cafe ,Panera, IHOP and Denny's ,So you have easy access to food & drinks,especially McDonald's for my kids , and of course this is next to Disneyland too !!! hotel has an amazing restaurant inside with delicious cocktails and foods. All the staff are very friendly,from Bistro,waterpark,front desk,valet and gift shop clerk. The hotel has a beautiful gift shop, Josephine at the gift shop was very friendly, professional and helpful. Josephine is Awesome !!! She is so patient and very nice person ,I was going to an event and I didn't like how my hair looked, I was looking for some hair stuff and she helped me to find what I am looking for, She also recommended me to buy some souvenirs or gifts for my family and friends, the Gift Shop offering a lower prices compared to Disneyland Park and Yes! She is right ! And in the end I bought more gifts for my family and my friends because of Josephine, Excellent customer service!Do not lose her ! To summarize,This hotel has a lot to offer! I look forward to staying again here in Courtyard. This hotel is a 5 star !!!

It was my birthday and I was treated like a queen. They decorated my room and the comps were…read moreamazing! I loved the bartender class very much. The people and facilities was a 5 star rating! Thank you John and all your accomplices!

Overall, we had a good experience at Great Wolf Lodge. It's a fun place for a family day trip, and…read morethere was plenty to keep everyone entertained. While it may not be somewhere we'd go or come.. for a vacation, it's definitely worth visiting for a day. The only negative experience we had involved an employee named Stephanie who was working the family raft slide. She came across as though she genuinely didn't want to be there. It didn't ruin our visit by any means, but when you're in a family-focused environment, a friendly attitude goes a long way. Also, during one of our turns on the family slide, the wait was noticeably longer than it should have been compared to all of our previous rides, which slowed things down a bit. Definitely a bit miss managed as it seems as 1-2 employees max were bouncing back and forward to push the rafts down. Something that popped into mind free of charge lol. One suggestion for the marketing team: consider giving away complimentary waterproof phone pouches. They cost only a few dollars at retail store ( Walmart ) so I'd imagine they could be purchased in bulk at a much lower cost. Guests would use them throughout the park, and many would likely take pictures and post all over there social media as I saw almost every partner with one,I know I did and will posting family pic and already have all the family said they'd want to come..giving Great Wolf Lodge free advertising and great brand exposure every time they're used elsewhere. It seems like a small investment that could create a lasting impression. Overall, a solid 4-star experience. We'd come back again.

Dear Great Wolf Lodge,…read more Sending links that expire in 48 hours is bad enough. Charging those same loyal customers $35 EVERY visit just to park their car is even worse. A season pass should reward loyalty, not nickel-and-dime the people who already paid to support your business. Families deserve better. Management does not care and has no ability no desire to help

I stayed at this hotel for several days as I was attending a conference in the area. From the…read morestart I had a pleasant stay at the hotel due to the excellent staff at the front desk. The staff at the front desk were extremely professional- they were diligent in attending to my reservation, following up on questions that I had during my stay, and always pleasant as I walked by. I also appreciate them informing me of alternative options for parking- as the hotel only has valet parking for 60 dollars. Note: Around the corner there is self parking for 30 dollars. Park on the fourth floor and you can take a short walk across the bridge to the hotel. My room was spacious enough and well put together. The room was clean and tidy. I had a nice view of the mall and disneyland. My view was perfect for the nightly fireworks. My bed was very comfortable and properly made. The room does get some intense sun, but the shades provide the perfect level of protection to block out some of the sun. The bathroom is very spacious with a separate tub and shower. My only complaints with the bathroom-- is that it needed better lighting. Plus the tile in the shower was broken which could result in an injury to a guest. This should of been noted by housekeeping and addressed. Also, the staff need to more attentive to cleaning the hallways-- a lot of food trays were in the hallways. Plus there was food or something worst at the threshold at one of the rooms on my floor- a very unpleasant sight. The hotel has a small pool on the second floor. The pool was very busy-- seating was limited, especially as guest left their towels on the chairs when they left so I was unsure if the chairs were still occupied. Perhaps some more seating is needed around the pool. Also, somebody to clean up the towels after guest leave. One of the best surprises was happy hour daily at 5: which consisted of fresh mimosas-- drinks were made with fresh juices. This hit the spot on a hot day. Come early as their a limited supply of mimosas. The hotel does offer several places to eat-- on the first floor their is a coffee shops (pseudo Starbucks), and on the second floor their are two other options-- there is a sit-down restaurant and a bar. Late on a Sunday night I stopped in at the bar- which closes at ten for a bite to eat-- my salad with tip and taxes was about 35 dollars. A bit expensive as it contained no protein. Lastly, there is a rooftop bar, but unfortunately I did not get to experience it as close due to parties. This would be the perfect place to watch fireworks. Lastly, I was a bit disappointed that I could not get a late check out as a loyal Marriott member. I understand they are busy-- but a few people requesting late check out is not going to make the difference on turning rooms over. Note check out is at 11:00am, and I wanted just an hour later. Overall, I had a pleasant stay at this business hotel. The hotel positions itself as a resort, but really it is a standard JW business hotel, so just be aware of this when you book- do not expect resort amenities even though you may be charged resort fees.

Our family had an amazing time at Disneyland, but unfortunately our hotel experience fell well…read moreshort of our expectations. From the moment we arrived, the experience was frustrating. The front desk staff had difficulty locating our original reservation, which created unnecessary stress after a long day of travel. At one point, we were nearly charged for an additional week's stay because of the confusion. Although the issue was eventually corrected, it left us questioning the hotel's reservation process. Before our trip ended, we decided to book an additional night so we could enjoy one more day at Disneyland. Despite extending our stay, we were told we had to move to a different room rather than remain in our existing one. This meant packing up all of our belongings and moving everything--including luggage, strollers, and our children's items--in the middle of our vacation. While we understand room availability can sometimes require this, the process was handled with very little effort to make it easier for our family. Unfortunately, that wasn't the end of it. On multiple occasions, we called the front desk to request luggage assistance, only for our requests to be forgotten or never fulfilled. We either had to call back or ultimately move everything ourselves, which was especially difficult while traveling with two young children. Throughout our stay, customer service was consistently disappointing. The front desk often came across as unfriendly and unwelcoming, and it frequently felt like our requests were more of an inconvenience than an opportunity to provide good service. Our biggest disappointment came on our final day. We requested a short extension to our checkout time, fully understanding that late checkouts are never guaranteed. However, the request was met with little empathy or effort to accommodate us. A courteous explanation or even an attempt to help would have gone a long way, but instead we were simply told no, leaving us feeling like guest satisfaction wasn't a priority. The hotel itself is beautiful, clean, and conveniently located near Disneyland, but exceptional hospitality is what separates a good hotel from a great one. Unfortunately, the repeated service issues, poor communication, and lack of hospitality overshadowed what should have been a memorable family vacation. I hope management takes these concerns seriously and invests in improving the guest experience so future visitors receive the level of service expected from a hotel of this caliber.

Hubby and I had the opportunity to stay at this resort for my birthday for two days at The Villas…read moreat the Disneyland hotel. We stayed in the deluxe studio and had a beautiful view overlooking the pool. The room came with a queen bed as well as a queen size Murphy bed. It had a mini kitchen that came with a microwave, sink and fridge. The room was spacious however with all the amenities they definitely maximized on the space. Everyone from the bell hopper to security, front desk, housekeeping and any employee we interacted with were so nice! You could tell Disney keeps their employees happy here. We went to the pool and ordered food and drinks through their poolside service. Everything came out quick and delicious! Yes the Disneyland hotel is $$$ however you pay for the convenience of being close to the park. Which definitely helped us because we were able to take a midday nap! Will definitely stay here again!

This hotel is GORGEOUS each of the rooms has a Disney theme to it down to the finest detail, and…read morethat is everywhere you look! We were her for their 70th Anniversary which was huge!!! I did not realize this but there are multiple towers this hotel and 3 pools! I got my Minnie ears here immediately and loved their gift shops!! They are RIGHT in the middle of downtown Disney so it is easy to just walk right over! When it came to accommodations, 10/10 the staff is SO sweet making sure your stay is absolutely wonderful. Their room service is delicious!!! One night we got the cheeseburger, the salmon, the wings, and my favorite- the pizza! So big and so delicious. I love how late they stay open as well of you don't have enough energy to go somewhere at the park you could get something delicious back at the room! They had a pull out bed that was extremely spacious as well. I had an incident where I was injured in the park by falling on the tracks where they have the parades and cracking my knee of the metal, well when I was limping back the front desk was already ON it, having someone come out from the medical station down Main Street which I was unaware they had, how neat, and offer ambulatory devices so I could get around the park such as scooters, wheelchair, they also cleaned it and wrapped it did an incident report and were so incredibly helpful. I will forever appreciate that because accidents happen and you never think it's going to be you until it is and they handled it so calm cool empathetic and collective it helped a lot. Though my knee ended up fractured it was the last day there so I REALLY got to admire this beautiful hotel. At one point I just hobbled down to the pools and put my feet in their hot tub! They also have Goofy's Kitchen which has a delicious breakfast! If I could give this hotel 1,000,000,000 stars I would. The intricate details they put to making these hotel towers magical is outstanding and I can't WAIT to go back!

We recently stayed here and were able to experience the "Baby Shark" Room with one queen bed and a…read morebunk bed. The room update made it such a memorable experience for my kids! They loved the added decorations, and it really made my 2 littles want to stay in the room "forever"! The door was wrapped in Baby Shark decor, which initiated the excitement as soon as we walked up to our hotel room. We arrived really early in the morning to check-in. They allowed us to park early and enjoy the parks until room was ready. We also lucked out with being able to have our room ready earlier than expected. Text message notification made it nice for updates. Also, if you door dash, they hold it in the lobby for you, which is really nice and convenient! On another note, they don't allow visitors to park on the property since they make guests a priority and do not allow visitors to access the pool. We were staying multiple days and had family that wanted to come visit us at the hotel, but we had to adjust our plans! So, we didn't make it to the pool like we had originally planned. I definitely give it a 4/5, because we didn't experience the pool and couldn't pay for the second vehicle, but we would stay here again since it is close to the parks and is a nice and safe walk across the street.

Not kid friendly :…read more We booked a last-minute stay at Howard Johnson by Wyndham specifically because my grandsons (ages 7 and 4) love swimming and water parks. They were incredibly excited for this trip. The hotel did accommodate our request for a downstairs room with a pool view, which we appreciated. However, when we entered the room, there was a strong musty odor mixed with what smelled like urine. We assumed it may have been related to the carpet and chlorine exposure, but it was not a pleasant first impression. The main reason we chose this hotel was the water playground. When we arrived at the pool area, the attendant reviewed the rules, including no running and that my 4-year-old, who was wearing a padded swim vest, could not use the larger slide. We completely understood and respected those rules. As expected, two young boys were very excited to be there. I stayed close by and occasionally reminded my 4-year-old not to run. After a while, I noticed my 7-year-old sitting alone looking sad. When I asked what was wrong, he eventually told me that the attendant had blown her whistle and yelled at him for running. I explained that the rules were for everyone's safety, but he told me, "The whistle scared me. She could have just told me again. I'm just a kid and sometimes I forget." Throughout the afternoon, I repeatedly heard the attendant blowing the whistle and yelling "Stop running!" across the pool area. The moment that really changed our experience happened when my grandson was walking quickly toward the large dumping bucket. I was standing right next to the attendant and watching him the entire time. He was not running. Nevertheless, she blew the whistle again and loudly called him out. He immediately sat down, lowered his head, and looked embarrassed. At that point, I calmly explained that the whistle was frightening him and asked that she simply speak to me if she felt his behavior needed correction. I was supervising him the entire time and standing only a few feet away. What disappointed me most was the impact it had on my grandson's experience. As we were leaving, he told me, "Lala, let's not stay here again. The pool wasn't fun because I was scared to walk fast or get excited. I kept looking at her the whole time." Safety rules are absolutely important, and I support enforcing them. However, there is a difference between ensuring safety and creating an environment where children feel intimidated. We came specifically for the water playground, and unfortunately the experience left my grandson feeling anxious instead of excited. The room issues were disappointing, but what truly affected our stay was how uncomfortable and self-conscious my grandson felt during what was supposed to be a fun family outing. Because of that, we would not choose to stay here again.

We had a fantastic stay at The Viv Anaheim! From the moment we walked in, it felt more like a…read moreresort than your typical Anaheim hotel. The property is clean, the ambiance is beautiful, and the staff provided great service throughout our stay. I loved that they offer amenities like valet, bell service, pool service, and room service, yet the prices are still very reasonable. There was also plenty of secure parking, which gave us extra peace of mind. The hotel is located next to the freeway, so I was a little concerned about noise. However, I was pleasantly surprised that I couldn't hear it at all from our room. You do notice some freeway noise at the pool, but they play music that helps minimize it, and it didn't take away from the experience. Overall, we had a great stay and would definitely return. Highly recommend!

DO NOT STAY HERE! I REPEAT DO NOT STAY HERE!…read more They have roaches! I stayed here from 04/30-05/04. My room number was 733. The roach was discovered on our day of check out. I went to pack my luggage and the roach was crawling in my luggage. I killed it IMMEDIATELY and contacted the front desk. They sent up housekeeping management which in turn she took the roach and we were given a later check out. I had to shake out all our clothes to make sure that we didn't take anything home with us we didn't bring. At check out my parking was compensated and that was it. I felt my entire stay should have been comped. A ROACH IS DISGUSTING! Once I got home I found ANOTHER ROACH in our snack bag... I'm so over it. And discovered I was still overcharged. Here it is almost 2 weeks and I'm still fighting for my money back. This is not our first time staying here. We stayed her in March of 2024 and had a totally different experience. I am now plagued with having to fumigate my house to make sure we didn't bring home any roaches I didn't see. Roaches are a different level of filth.. They need to be inspected by the health department.

This was such a delightful experience! Hotel staff is helpful and friendly, the rooms are clean…read moreand comfortable, and they have an adorable trolley that provides complimentary passage between the hotel and the parks if you don't want to make the five minute walk. Also the breakfast is really yum.

My family has been staying here since I was about 2 years old and now that I am 26 years old I am…read moretoo spoiled to stay anywhere for my Disney trips! First off the location is great for the parks, it's a doable walk when your feet are still fresh but if you're too tired they have their cute little trolley that drops you off and picks you up from the parks once an hour. It's a very quiet hotel, i've never had any noise issues staying there. The rooms are always clean and the beds are super comfy. Another plus is the A/C's always work great and since they renovated they're in the ceiling so it cools a lot more evenly. They've got a pool and hot tub plus a small wading pool for the little tykes! They've really stepped up their continental breakfast as well. Lots of choices and great things to grab for snacks later inside the park. The staff is always phenomenal and friendly. From front desk, to maids, to groundskeepers and security guards everyone smiles and greets you when walking by. We like a specific area of the hotel and they almost always honor that and are very personable. The price is pretty comparable to other ones in the surrounding area when you factor in parking fees for them. My family is usually willing to pay a little extra for that Candy Cane Inn charm. More affordable than any Disney branded hotel but still that great Disney level customer service.