Let's be realistic in saying that buying a new car sucks. The whole process takes forever, and no…read moreone truly looks forward to it. Well, Adrianna took the whole BS process out of it. From the start, working with her was super pleasant. She listened and heard what I wanted and what I needed. She worked with their team, and I ended up with exactly what I wanted at the price I felt comfortable with. There was no sales tactics or shady S**T going on and felt she was on my side from the minute I told her what I wanted. 5 stars and would give more if I could.

I have never been more disgusted with a dealership experience than I have been with Johnson Dodge…read more I brought my 2022 Jeep Grand Wagoneer in for a suspension issue and what followed was months of frustration, excuses, and wasted time. My vehicle spent over three months at the dealership, and despite multiple repair attempts, it was returned to me with the exact same issue it was originally brought in for. Even worse, it now has additional warning messages and problems that were not present before. As a customer, I was repeatedly assured that the problem had been diagnosed and repaired, only to find out that nothing had actually been resolved. After being without my vehicle for months, rearranging family plans, and dealing with constant inconvenience, I expected accountability and a genuine effort to make things right. Instead, I was met with poor communication and what felt like complete indifference to the hardship this situation caused. I am a father of four. Reliable transportation is not a luxury for my family--it is a necessity. The amount of stress and disruption this experience created was completely unacceptable. To add insult to injury, after all of this time and inconvenience, the dealership's offer to resolve the situation showed little regard for what my family and I had endured. What disgusts me most is that after months in their possession and countless opportunities to correct the problem, I was handed back a vehicle with the same unresolved issue and expected to accept it. That is not customer service. That is not standing behind your work. I trusted Johnson Dodge to do the right thing. Unfortunately, they completely failed to meet even the most basic expectations. Based on my experience, I would strongly caution anyone considering doing business with this dealership.

Purchased a pre-owned vehicle on 12/26/25. Had been asking for days what the interest rate they…read morecould get us on the loan is, and finally told them we were not coming down to sign paperwork without knowing, because I had been approved for a loan at my bank at 7.89%. Finance guy gets on the phone and tells us the rate is 8%, chastises me over how little the difference in percentage is and how little it will make a difference overall on the loan. We believed him and went to sign the paperwork, only to realize after signing, the rate he gave us was NOT 8% but was in fact 8.84%! I am an idiot for trusting him, and it is costing us more than $500 in interest. Test drove the vehicle the week before purchase, took it to our mechanic for inspection who found an issue, which Kia fixed. Did not check it on 12/26 prior to purchase. Took it home and realized there was a new rip in the passenger front seat, and the heated seats no longer worked, as well as there was still a problem with the front wheel bearing which should have been fixed as part of what they had repaired found by our mechanic. The next day, 12/27/25 the heat stopped working. We realized not long after, the child safety lock was stuck on the driver's side rear door and the tire sensor light was on. After bringing it to service the first time, we were told they never inspected the vehicle!!! Was fed lines before purchase like all their preowned cars undergo a 150 point inspection, and the owner is real big on safety because he does not want a car coming back to them after purchase. Have brought it back multiple times to the service department since then to have these repairs made, but as of today 1/27/26, a month after purchase, they are STILL NOT COMPLETED and was just told to come pick it up AGAIN while they wait for parts! To say I am frustrated is an understatement. I would never purchase a car from them again!

What an amazing experience! Ask for Howie…read more I went down the list and called every Kia dealer looking for a Carnival EX in black, grey or blue. Every dealer I spoke with said they would call me right back (and didn't), told me they had to run my credit over the phone to give me price on the car (even though we weren't financing it), didn't have a car in stock, or just wouldn't give me a price without coming in to the showroom (even when I explained I was very pregnant and on bedrest). Global Automall and Kia Bridgewater were adding an automatic $5k mark up. Eventually I got to Motion Kia and Howie. I asked for the out the door pricing and what colors they had coming in, etc. Howie said he called right back with an out the door price... and actually did. There was no BS just honest answers. I gave a deposit over the phone and when we went in to pick up the car everything was set and ready to go. I couldn't believe how quickly we were in and out. Howie also took the time to set up the Kia app and he sat with us in the new vehicle and showed us all the features the car had to offer. He was even able to mail us the plates as the dealership was about an hour from where we live. Truly an amazing experience from start to finish, my husband and I were extremely pleased with the customer service and fair pricing the dealership offered.

I had an appointment today for the Carplay not working. Picked up the loaner, went up the mountain…read moreand right back to the Honda dealer. Jeremy and Jonathan my service writer fixed the problem in a snap!!!! Kudos guys for you knowledge. Diana Richardson

Follow up ... four years later. Car is still running fine. No battery problems since. HONDA OF…read moreHACKETTSTOWN ... Shame on you!!

purchased my 2025 Outback Limited from Lisa DeLuca & Carlos Inoa. it was an excellent experience…read more Very happ with my car buying experienc.

Would not provide pricing information unless I first stated that I was ready to buy today. not an…read moreimpulsive customer. They once again pushed me away as customer.

This is my 2nd car from mike alway great service !!! Thank you auto connect for the great car againread more

My first ever experience with a used car dealer after 45 yrs of buying used, private sale. Got a…read moretoyota highlander at good price after asking for a relatively poor gas-mileage station wagon, since i don't drive long distances. One minor repair to water pump was covered by the included 90-day, 4.5k mile pow train warranty. Sales guy Vinnie only helped when asked, no high pressure tactics, fair & fast negotiation w/o BS. Very satisfied customer here. This mom-wagon does most anything i ask of it, and will zoom out for, e.g. getting on interstates. 16 mpg, short trips, reg gas.

Great place ,great cars! Andy is the best! I bought three vehicles and they sold three for me…read more Thanks Andy

From the owner: Robb Francis Sports Cars is an independent full service dealership. We specialize in the purchase…read moreand sale of superior quality import and domestic collector, classic and current state of the art sports cars. Our business model is most appealing to discerning sports car buyers. We couple our superb product knowledge with a professional and courteous atmosphere to make each buying experience an enjoyable one. Here at Robb Francis Sports Cars we take pride in providing the finest customer service always ensuring that every customer receives the personal attention that they deserve and expect. We are confident that we will consistently exceed all customer expectations. For a truly unique sports car experience we invite you to visit our exclusive dealership in historic Peapack, NJ or take a virtual tour of our showrooms.