Very helpful. Awesome place. Marcus is very kind and helpful. We're just learning to ride and needed a helmet. He walked us through the various kinds and gloves. I highly recommend this place, really cool store and Marcus goes above and beyond to assist you. read more

This place is phenomenal Stopped by today to pick up some goodies. We had only ever driven by this place but got the opportunity to stop by and meet Marcus, who is one heck of an awesome dude! Thanks again! read more

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Back for more great service! Motorcycle Madness has gone out of their way to do a last minute front tire change on a Friday evening! This is the reason why, even during covid-19 times, some businesses will remain in business! Great people. Great work! read more

Motorcycle Madness - Motorcycle Repair Near Me - San Bruno, California

Had a unique problem with a clunky clutch lever on my 2003 Suzuki SV650 that was cramping up my left hand... Marcus examined the bigger picture and ended up deep cleaning and reassembling the clutch mechanism... resulting in a lighter touch on the clutch lever and saving my hand so I can go on longer trips. Exceptional customer service... set and met expectations on timeline/cost... friendly and knowledgeable, tried and true, creative and results oriented neighborhood shop with good vibes. Couldn't be happier! read more

Motorcycle Madness - Clutch mechanism BEFORE - Motorcycle Repair Near Me - San Bruno, California

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Great customer service! Marcus is the man he helped me with my bike. Definitely recommend for any service.

Marcus is a kewl guy.knows his stuff. Hard to get a hold of sometimes now after Covid 19 .

This morning, I ate breakfast with my mother at Camino Corner across the street. 45 min later, my bike was dead. I came back later in the evening with my jumper box only to find out it wasn't fully charged like the indicator indicated. It was in fact, dead too, like my Harley. I'm kneeling next to my Harley in defeat. I hear a loud motorcycle across the street. I look up. Holy Smokes! It's Marcus. I run across El Camino like Frogger. I told him about my brand new 2021 Harley Sportster and the dead battery. He grabs an apparatus and we walk on over. The battery is dead, dead. It won't start. He helps me push it back to his shop. Risking his young life, in between the speeding cars. He hooks my bike to a trickler and tells me to pick it up in the morning. I ask him what time he opens up in the morning. He tells me he's closed. This is the type of service I'd expect if I had been a loyal customer for years. I had barely met Marcus. He hadn't received a penny from my wallet, yet, he was treating me like royalty. I'll return tomorrow morning, buy a jacket or something. There's a few things wrong with my 2013 Vulcan, (3 accidents) and I know where I'll be taking it for some fixing and/or upgrades. Hell, I might even get my first tattoo upstairs! To summarize my long review, 5/5, would come again! Thank you for reading. read more

Marcus is a saint, he'll hook you up like he was your cousin... Honest to goodness kind of guy. Thank you again Marcus

I am an absolute motorcycle noob trying to learn how to ride. I signed up for a training course & need a few things for the class. They are currently by apmt only. I texted the number & made an apmt for the next day with Marcus. I had also sent him the check list of everything I needed. When I got there he had already known everything I needed. He was super helpful & patient. Being a biking newbie I was really nervous to learn but he answered all the questions I had & definitely calmed my nerves. He gave great pointers & input of what to expect in the course. Marcus is extremely knowledgeable & honest. He could have easily up charged/ripped me off or convinced me to buy something else that I didn't need for the class which unfortunately happens a lot to females when they go to buy something they have no idea about but he didn't. The shop was really clean & they had a lot of biking merch. I highly recommend going here if you are new to riding or even just need something new or fixed. Hoping to eventually buy a bike here when that time comes. Overall great experience & I'm now even more excited for my course! I will be back! Thanks Marcus! read more

Motorcycle Madness - Motorcycle Repair Near Me - San Bruno, California

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As much as I hate to admit it, I have been visiting this place for over 15+/- years with multiple bikes and multiple services (seems like yesterday). I have never been let down and will continue to go there as long as I'm riding. I just met up with Marcus to get my 'new to me' 2000 SV650 inspected. He took the time to give it a good look through, take it out for a ride and give me his honest opinion. I know I can always go here without worrying about being told there is unnecessary work needed. He gave his thumbs up with a couple of tips that I can do myself giving me peace of mind. If your looking for good, honest work on your bike, this is the place to go to in this area. read more

Motorcycle Madness - 2000 Suzuki SV650 - (in excellent shape) - Motorcycle Repair Near Me - San Bruno, California

This place is amazing!! I just bought a 2005 Harley 883 from them and I couldn't be happier. The bike is beautiful. It made every other bike I looked at it just seem like second tier. They tuned it and made sure everything was ready to go. Everybody was so friendly and accommodating. I couldn't have come up with a better buying experience if I tried. I will definitely be going back to them for tuning and accessories. Thank you all so much. It's perfect. I loved buying from you and I love my bike. I rode it home grinning from ear to ear the whole way. read more

Motorcycle Madness - Motorcycle Repair Near Me - San Bruno, California

Had a chain that busted. Went from Burlingame to Sf looking at different bike shops. No one had what I needed. Thought I'd give this shop a try before I gave up. Super happy I decided to stop in. Marcus not only got me the chain but went the extra mile and sized it cut it for me. Really great service, coming back for all tune ups and fixes for my bike. Would recommend for any mechanical problem, owner knows his stuff. read more

Man these guys always come threw, I called and set an appointment and got in right away. If you ever need work come threw they will take care of you. read more

Motorcycle Madness - Motorcycle Repair Near Me - San Bruno, California

Came here for an oil change and ended up building a friendship. Marcus was awesome to work with. He changed my oil and made other recommendations for my bike also adjusted things to my comfort that I didn't even know were adjustable. I'm a new rider off the pavement and Marcus did quite a bit of teaching. I'd recommend him in a heartbeat. He seems to take his trade with a lot of passion and really wants to do good for the motorcycle community and beyond. You won't regret it. Not only was he professional, but he also made you feel like part of the shop. 5 stars for Marcus 5 stars for the shop service 5 stars for the expertise and professionalism read more

This is my to-go shop now! The shop owner is willing to listen to my needs with open mind. Helped me in a short notice because my bike was broken down in the middle of road. Also patiently explained what's happening inside the bike. For beginners like me, you will learn some very useful tips from the owner. Very pleasant discussion as well as getting things fixed. Pro! read more

I was in a pinch to find a random bolt to get my bike back on the road again so I decided to drop by. Not only did they have the exact same bolt I needed, but he also gave it to me free of charge. Because of Motorcycle Madness, I was able to get back on the road the same day. No need to wait for shipping. Glad these guys are here and I'll be dropping in again next time my bike needs service. read more

As a new rider, learning the ropes is #1. Marcus is always on top of helping me out, gearing up, and on top of all that he fixes bikes. Everyone can find a car repair shop; they're everywhere. Finding a bike repair shop though, is a little more uncommon. Given the fact that he does sales, and fixing, is great. He was very on top of communication and the final product fixing my bike after an accident was pheromonal. 10/10 would be returning again when needed. read more

Took my Ninja here to get resurrected from the dead and M.M. did just that. My bike had been sitting in my garage for 1.5 years and the gasoline had gone bad and actually clumped up everything in my carbs. It was safe to say that my bike was beyond the good old YouTube DIY fix and required professional help. Jeff was my main point of contact and had kept me updated though out the whole process. Very friendly and informative. Thanks man. These guys did a full service to my bike + drained/replaced my fuel with new + carburetor rebuild + detailed it. They were even friendly enough to replace my right turn signal free of cost. That is the definition of customer service. Price of everything was reasonable and fair. Every replacement was OEM so there's no question on integrity. Thanks you guys I really appreciate it and will recommend to others. Will stop by again! read more

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While I was riding, I lost a bolt that was holding my exhaust and another bolt for my clutch. I coasted into Motorcycle Madness, and they set me up with what I needed. They were super quick, and made some other recommendations for my bike. Thanks guys. read more

Motorcycle Madness - Motorcycle Repair Near Me - San Bruno, California

Rule #1: I do not review a place based on my first-time experiences with the business. There are very few exceptions to this rule; excellent customer service is one of them. Motorcycle Madness has perfected the art! I took my friend's bike (my future bike) in at 5:30PM on a Wednesday for what I thought was a necessary oil change. Motorcycle Madness was the first highly rated place I found on yelp so I called to see if they had room. Even though they close at 6PM, they said they had some time so I went in. I was greeted by a very nice young lady who took care of all the paperwork and answered a lot of my questions. Marcus, the owner, came to greet me as well and asked some questions of his own. After assessing/inspecting the bike, Marcus pointed out that the tires were balding and showed me. He had me sit on another bike to feel the difference between the two, and explained how much danger I'm putting myself into by not taking care of this sooner. I don't know much about bike maintenance but I'm pretty avid on the car knowledge end of the automobile spectrum, so I was pretty shocked to learn all the things I'd missed. He checked the bike out further and determined that the tire was priority #1, so I postponed to oil change. He grabbed a tire from the back and quoted me an AWESOME price deal. I asked when I should come back because it was 6PM already. Even though it was time for them to close, Marcus STILL made the time to fix my tire, which took about an hour or so, simply because he did not want me compromising my safety on the road. Once the bike was almost done, he took me around to the garage to show me all the things he noticed about the bike like how much life was left on the brakes and the rear wheel in terms of time and miles, and explained which are important to address first. He gave me very affordable price quotes for the parts and labor. He wiped down the bike and made it nice and shiny before he test drove it. After he got a feel for the bike he found a couple more things he wanted to tune up (like the freeplay on the throttle, at NO charge!) so that the bike would perform at its best. I don't know about you, but people who genuinely care about the well-being of vehicles AND their drivers are hard to come by. I'm not sure what the one-star goobers on this page were thinking writing their lame reviews, but my first experience here was great enough to warrant an immediate review. I wish all places took this much care and consideration for their customers and this much pride in their business. I'm so happy to have found a place that I could trust and rely upon to provide honest and genuine service. PS - Cleanest bathroom in a repair shop/tattoo parlor I have ever had the pleasure of using in my entire life. You can tell a lot about a business based on how well they maintain areas outside of the main work zone. BRAVO!! KEEP UP THE GREAT WORK!! SEE YOU ALL SOON!! read more

Motorcycle Madness - The Grand Master! - Motorcycle Repair Near Me - San Bruno, California

Where's the 6-stars button? Really. It never ceases to amaze me how great the service I get at Motorcycle Madness is. Marcus and Michael are stupendous. They're so professional, and efficient. I came to Marcus months ago, looking for a motorcycle, after having sold my last one in late 2015. He's been so great about contacting me whenever a bike came through that matched my preferences and specifications. He made the purchase process for this beautiful '08 Suzuki GSX-R600 so simple for me, a first time used-motorcycle buyer. He's so friendly and knowledgeable, like a walking encyclopedia of bike knowledge. He himself, aside from his skilled mechanic Mike, even works on bikes. This is not a useless business owner - HE PUTS IN WORK! It's awesome. This is not the case at Motorcycle Madness. It's great. I love this place. I used to have my bike serviced here, and I've honestly been a customer for over a year. I'll keep coming back as long as Marcus keeps his shop's doors open! Thank you Marcus for your continued service!! Twenty thumbs up. read more

Motorcycle Madness - My new baby! - Courtesy of the wonderful workers at Motorcycle Madness. Best motorcycle shop and repair place in the world! - Motorcycle Repair Near Me - San Bruno, California

During one of my daily 50 miles commute to San Jose, i noticed a red light blinking in my motorcycle dashboard: my rear tire pressure was decreasing! I took the first freeway exit, filled up the tire with air in the first gas station I encountered, then headed my way to MOTO MADNESS, a place I found on yelp with a high review. I was really lucky to get to this shop! A professional and courteous team helped fix the issue, that was due to a large piece of aluminum stuck like a razor blade in the tire. Less than 2 hours after I got there, the tire was replaced with a brand new one, and my motorcycle was ready to go! Thanks to the whole team, and really appreciated the quick turnaround on this! read more

Motorcycle Madness - Relaxing while waiting for the flat tire repair - Motorcycle Repair Near Me - San Bruno, California

Coming in as a complete beginner to motorcycles, Marcus helped set me up with a helmet and gloves while explaining proper fit and safety. He also answered all my questions about buying my first bike, riding in traffic, and even looked over some listings that I had bookmarked. Huge help, I'll totally swing by again if I need repairs or gear. read more

Marcus was very hospitable and helpful! Would definitely come back for more business.

The guys are awesome. Always take care of me when I'm there. Marcus, Todd and the whole crew value their customers. My one stop shop. read more

Motorcycle Madness - Motorcycle Repair Near Me - San Bruno, California

These guys are super cool. Jeffrey and Todd were super helpful when I was buying s bike. Even more helpful once I purchased a bike elsewhere. They checked the bike and got it up to service quickly and for a fair price. And for those so inclined they have a tattoo shop upstairs. I would recommend them to anyone for bike service or shopping for a new bike. read more

I recently became the new owner of a 2005 Triumph Thruxton. Riding home from work one day, I realized the front tire had low air. I called Motorcycle Madness in San Bruno because it was the nearest bike shop to my house and they had solid reviews on Yelp. They had an appointment set for me in about a week. When I brought the bike in, Jefferey started writing up the estimate. While doing so, both he and Todd, the mechanic, gave my bike the look over and found a few other items that needed attention: rear tire, chain, oil change. Long story short, they had my bike back up and running in less than two days and at a very reasonable price. Professional workmanship, awesome customer service. This is the shop you need to go to for service and repairs. read more

Called in to schedule an appointment for an oil change on my R3, took 2 minutes. Came in 10 minutes early and dropped off the motorcycle and the keys and left to work. Came back to pick it up later with no problems what so ever. Paid my bill and got in and out in no time. The team is very helpful and incredibly friendly and they didn't leave me with a horror story like most other shops do. read more

I've been meaning to write this review for awhile and I finally got around to doing it. I take both my bikes here. This is my go to place to get my bikes serviced. They don't really handle major repairs but for all the other typical service items for my bike, they do it great. My experiences here so far have been really good. The service is great. I like how they answered all my questions and everything was done on time as promised. During one visit, I brought in one my bikes because I had a concern with it. They looked it over, even took it for a ride, and gave me a candid assessment and didn't even charge for it. That's some service right there. Can't really ask for more than that. Whether you're a new or old rider, I would recommend taking your bike here. read more

Damn good shop. Simple as that. I've been here twice to have my 2016 Honda Rebel 500 fixed. Both times I was very happy with the service and work. They provide quality, fast, affordable work. The crew are really nice too. Like genuinely good people. Highly recommend. read more

Been to them for a flat tire, ordered one for me and had it replaced quickly. Brought my bike there again for a tune up and did a great job once again. Great company, kept me up to date on what was going on. Good people. read more

Thank you Motorcycle Madness for taking care of me and my R6. I thought all I needed was rear tires but after they inspected my bike, I needed a bit more so Todd went over the things that needed done and I said sure, you can go ahead and get those done because my safety and life isn't worth a couple hundred dollars. After a couple of hours Todd gave me a call saying my bike will be ready within 30 minutes so I can start heading over, I get there and it was done. Paid, left with a smile on my face and happy bike. read more

This place is dope. The shop is sick, and has a tattoo shop attached. I just thought the place was super cool. Anyway the dopest part is the fact that the Marcus (the owner) comes out and talks to you. I feel like this is a rarity with a lot of places and is awesome this shop does this. He helped get my bike loaded and was cool dude to talk to. Super happy with the sportster I bought. read more

Love this shop! First they have the customer service, they are helpful, they take the time to look for parts if needed and of course will help with custom things. I came in to get some oil and noticed my 2-up seat was missing the screw. I asked if they have one to buy from their shop, he went into the shop and just give me one. They definitely know good customer service. I enjoy coming to this shop and i suggest everyone to give them a shot. read more

Sport Bike Madness in Mesa, AZ. I contacted this dealer because I was told they pretty good deals according to their reviews. I have never been so discouraged and treated with such judgement. I was made to feel that I am not worthy to purchase a motorcycle from here. I was asked how much down payment I have on a $3000 dollar bike, and when said $1000, the man helping me replied.."$1000, is that all?, lol" I immediately ended conversation and will take me and my worthless $1000 down payment to the a dealership who respects and honor those customers who are trying to spend money in their establishment. So unprofessional. read more

Fair, reasonable and trustworthy. I've taken my SV to their shop a few times and have had nothing but a great experience. They have been very accommodating- excellent customer service. read more

I brought in my bike for changing tires. The service was finished in a timely and professional manner. They are very friendly. Thanks Motorcycle Madness :) read more

Brought my bike in for an oil change and chain adjustment and will definitely come back. Super friendly staff too!

Here's my story about my HD Nightster, Mel, Marcus and a really hot Asian chick that needs her own Yelp.... I'm not above getting dirty or trying my hand at my own maintenance. I do a little on my car, a little on my bike. But when I need some real help, I go to people that are the masters at their craft. Hence my first stop into Motorcycle Madness. I noticed about a month ago that the front forks were sagging lower than normal. I thought maybe it was just me, as I hadn't been riding for a little while on account of the weather - but my friends noticed it as well, so I knew then that it wasn't just me. I did some poking around, found a great deal I couldn't pass up on the fork springs and new shocks from Progressive Suspension that I wanted to swap out the stock ones for. I also had some other upgrades that I needed to have MM take care of for me, as one of the bolts on the bike had a stripped head (from previous owner), that was preventing me from moving forward with the little add-ons I had. I know my limitations mechanically, and this needed a professional. I won't lie to you - I read the reviews here on Yelp. I read how Marcus is rude, how the girl answering the phones wasn't calling people back in a timely manner, yadda, yadda, yadda.......The hot Asian chick is a throw in at their store. She deserves her own Yelp....Some times, people have to realize that the world just doesn't revolve around them. Anyway, I went into this completely open minded. We've all had long days, been buggered with too many questions, nothing goes right at work, fight with the significant other, someone pisses in your corn flakes...whatever. It happens. I wanted to make my own judgements and post my own opinions and review. Mel (girl on the phone), was nothing but polite to me. She gave me a rough guesstimate of the cost and about how long it would take when I initially called, and again when I dropped off the bike. She gave me a status update when I called to see how things were going and let me know that there would be a delay because parts needed to be ordered - which was fine. I go to pick up the bike, walk in and Mel and I talk for a bit while finalizing the paperwork and I ask about the owner. She points to the guy outside and I go out there to say thanks. At this point, I'm ready for the rude asshole to appear, right? I mean, based on prior reviews, that's what you'd expect. Dead-F'ing-Wrong. Marcus was nothing but polite and cordial. He shook my hand with a smile on his face and proceeded to go over with me what was done with the bike, and he even replaced the spark plugs for me while we were standing there shooting the breeze. We started talking about the changes I was wanting to do and he offered up other alternatives that were both a time and money saver. Who does that? Who says to a customer, "Here, you can get the same thing/effect if you do this and buy that instead. Oh, and by the way - I can order it for you and here's the cost." Or says to you, "You know what? You want the blacked out look? Here's what would look fucking cool..." I never got that treatment at a HD dealership. Not once. Not ever. I know I took up more of his time than I should have, as I kept him past his open time for a good 40 minutes or so. Sure, some times people are in a hurry to get out, they have lives outside of work - but this particular day, he wasn't. And I'm grateful for the time he spent with me personally to go over things with my bike and things for adding onto it in the future. I'll definitely be coming to Motorcycle Madness from here on out. You may need to adhere to a little patience, it's not a dealership and they're not turning out one bike after the other with a turnstyle. They take their time to do it right, they do quality work, they're professional and it shows. You want in-and-out? Go get a burger. You want quality work at a very competitive price? Go see Mel, Marcus and the hot Asian chick that needs her own Yelp - you won't be disappointed in the results. read more

Marcus, I completely agree with you, and yes, I should have taken the bike in for an inspection before I bought it, but I didn't. Hence, why I brought it in to you. My problem with the experience I had at Motorcycle Madness was not that you couldn't fix my bike. Instead of being truthful, your story changed many times from the motorcycle being a rideable bike to not being ridable at all, and ending with you saying my bike being a P.O.S and you regretted taking it in. I respect your views on Ninja's, but I would have taken it elsewhere if I knew what your true feelings were. Don't be like me! Get your bike inspected! (PS. Took my bike elsewhere, carbs cleaned and bike is running great!! Love my Ninja) read more