Brought my bike in for an oil change and chain adjustment and will definitely come back. Super friendly staff too!

My oil light came on while leaving work. I found this shop on my phone, and came in for an oil change. On the way home I smelled burning oil, and when I got there I was surprised to find oil streaked all over my engine, bodywork, and swing arm. I had to make sure their mechanic didn't forget a washer because it really looked like a leak, and it cost me time and money to have it looked at by my regular shop. They said there was "a ton of oil still on the bottom of my fairing", and that "the mechanic had obviously not removed my lower fairing" but instead let oil pour all over it when he changed out the oil filter and removed the plug. That laziness could have put me down. The amount of oil I found on my swing arm, and was still coating my lowers could have easily made me lose the rear if enough dripped on the tire. Any first year mechanic knows you have to remove the lower fairings to change the oil on an R1, this wasn't incompetence, it was laziness and it could have cost me my bike or my life. Will never go back. read more

Much like your bike, Motorcycle Madness requires patience and respect to truly appreciate. This is a no-nonsense shop so prepare to be patient and don't expect a kiss or hug. These guys work on some seriously expensive and beautiful machines and a whole lot of people trust them with their most prized possession. Drive by and you're likely to see a Harley or 3, a couple custom choppers, a bobber, a race bike or two and some junkers all sharing the same lot. Stop by in person and you're guaranteed to see a bike that'll make your jaw drop with envy and awe. I've had wildly varying experiences with the owner - from kind, patient, and understanding to rude, condescending, and disinterested. Regardless of mood the end result has always been an improved bike serviced and outfitted at competitive prices. The after-service experience has been particularly impressive. I've been given very helpful advice and instructions and left the lot more informed and safer than when I arrived. The unpredictability can be unsettling but I wouldn't hesitate for a moment to recommend Motorcycle Madness for service or parts. Most anything you can dream of can be delivered within 1 or 2 days and by the end of the week you'll have it on your bike without breaking the bank. read more

Found my new bike stop. The story, I personally switched out my handle bars on a Suzuki SV650 2000, the wiring job. Then took the bike over to a different mechanic, who touched up on the cable wires and case housing. Although the mechanic made the bike rideable, there were still lingering issues with the cables. Shortly after my bike started to emit white smoke with a strong burning smell. Found out that it was the rectifier; thus prompting me to go seek out the closest shop within the vicinity, Motorcycle madness. Honestly, right now I feel as though I lucked out. Although, initially I was dreading having to take my ride in. I tried to install the rectifier myself to save money, but halfway through I felt a strong deja vu with the handle bars, and decided to bail. And I'm glad I did. Here is a short List of my experience for the sake of brevity. - Mechanic didn't Bull Sh*t, he was straight up with the cost and procedure, and proved to be very knowledgeable - Front desk is courteous, and easy to talk to. - They adjusted throttle, cables, wiring to perfection. The clutch and handles never felt so good. They also included other adjustments that I cant remember atm. - Walked me through everything, and informed me on the bikes current state. - The price to fix another mechanics muck up, as well as my own it still was reasonably priced - Most importantly, they definitely care about the costumer, and his (or her's) ride. All in all, the team is great, the service is great, the bike runs great. Im Sticking with Madness from here on out. Thanks guys! See you in the near future. read more

I was very impressed by the team at Motorcycle Madness! I am a new beginner rider and have been searching for that perfect beginner bike for a few weeks. I tried going through Craigslist to find a good deal, but decided to stop by this place after several sellers fell through and I realized you never know what or who you're going to get on Craigslist. Based on other Yelp reviews, I felt that I could trust that these guys would not be selling me a lemon. As soon as I arrived on my lunch break on a Friday afternoon I was helped by Michael and the woman behind the counter (sorry I don't remember your name!). I explained why I was there and was walked around their bikes for sale. Having searched for a Suzuki GS500 before I spied one on a lift in their garage and was told it would be for sale as soon as Michael could find a few minutes to finish his inspection and tune up. I returned later that evening to look at it, but with Michael's help and reassurances ultimately decided that a pristine-looking 92 Honda CB750 Nighthawk was a better fit for me. I took it for a quick spin at a nearby empty parking lot and fell in love. Back at the shop we were able to strike a deal, and the shop owner Marcus also impressed me with his friendly customer service and offers that sweetened the deal for me. I think I paid more than I would have for the same bike from a private seller, but the peace of mind brought by expert advice / customer service (read on) coupled with the attention this bike clearly saw in its preparation for sale (repainted body, blacked out wheels, new grips, & more) made this a killer deal. I do not feel like I bought a 23 year old bike. The best part was when Michael offered to ride the bike home to San Francisco for me while I followed in HIS car since I was not super confident in real traffic as a beginner with limited experience. He even filled the tank at a gas station near my house since it was low when we arrived, despite my offer to pay for it (I owned the bike at that point, after all). Talk about above-and-beyond customer service! The only knock on the experience was that they were unable to find the Title for the bike at the time I purchased it, and we instead completed the transaction with a bill of sale and a promise to give me a call when the title was located. For this organizational lapse I would knock off half a star, but the stellar customer experience outshined this minor inconvenience in my opinion. I will certainly be coming back to Motorcycle Madness for any and all maintenance needs for as long as I live in the Bay Area. read more

Great shop that can take care of what you need. They have a bunch of different types of bike they work on. Definitely a one stop shop.

Oralè! First rate service. Friendly, accessible and quick. Def a Harley shop but Marcus treated my BMW R1150R with deference and respect. Nuff respect to Rich at Bryant St BMW in SF but Marcus ordered/replaced Michelin front tire next day at 2/3 cost I paid at Spokane WA BMW dealer. Offered up his personal torque wrench for sale as well. Spring for the "Ride On" gel tire sealant ($20). Ready for cross country trip back to MI now. BTW, "hot Asian babe" Jeanette behind counter is a Latina. Both highly recommended. read more

Motorcycle Madness - Motorcycle Repair Near Me - San Bruno, California

Im moving... I begin to back the bike out to ride to the new house, and the thing is a sack of rocks. Look down and the back tire is completely flat. Upon inspection there's a 2 inch slug embedded in the meaty part of the tire, that's done me in. Call moto madness, and sure enough they can patch same day, saving me a ton of dough on hauling the bike. Get my mcguyver brother in law to do a temp patch job so we can get it to the service station for some air then a 5 block ride to Madness. Marcus was cool to patch me up same day, and they even called to check on me a week later. Appreciate the same day service guys! read more

I've been a customer at Motorcycle Madness since 2002 when Marcus opened the shop across the street from their current location. Since day one, I have received the highest level of customer service possible. I've gone through 4 bikes since 2002, and I don't take them anywhere else. These shops could be extremely overwhelming and intimidating to step foot into. Not Motorcycle Madness. They will always make you feel welcome and will help you with all of your Motorcycle needs. If you want a place that is professional, experienced, reliable, and honest, this is the place that you want to go to for all of your motorcycle needs. read more

This is what service is all about. Was taking my bike to another shop close by....and ownership of that shop changed their policy...basically saying it will be $100 to look at your bike. Now I was not sure I had an issue, I needed a quick look and opinion...but no go. So, I called MM and spoke with Jeffrey. He listened to my "problem"...put me on hold for a minute and when he came back he said bring the bike in and we'll give you our opinion...no charge. I did just that and both Jeffrey and Marcus took my bike out for a spin and gave it a clean bill of health. Marcus mentioned a few tweaks I could do to my suspension. Instead of taking my bike in and racking up a bill for me, they asked questions and gave me their HONEST opinion. I really appreciate that. Guess who gets my business from now on? Yup, do the right thing and you have loyal happy customers. Thank you Marcus and Jeffrey! I'll be back soon. read more

So i had a bit of a spill on my bike a few weeks back that resulted in some cosmetic damage and the loss of a turn signal. When i called in the first time, Mel gave me a rough idea what it would cost and we worked out a time for me to bring it in. They did a regular oil change, new flush mounted turn signals and gave the bike a look over after the slide. Upon discussing that i wanted to get the cosmetic damage fixed they gave me some options to save money, even some do-it-yourself options. How many places will do that for you? The service was very personable and i can't speak highly enough of Mel as she was great. She called when there was a slight delay in the installation of my turn signals as they had to drill into the plastic a bit. She gave me an updated time and called me back when it was ready to go. Fast forward a few weeks. My girlfriend has her M1, wants to take the bike for a spin. It's a Ninja 250, so nothing too over bearing for her. Sadly she dropped it a few blocks away (on the other side of course). bending the ever living hell out of my shifter. I went back to MM since they did such good work last time. I was talking to their technician and Mel and pricing for either bending it back or replacing it if it was too far gone. Marcus, the shop owner was standing there and was concerned about it breaking if it was aluminum. He went out and looked at it himself and offered to heat it and bend it since it was made of steel. The best part? He bent it back for free! It only took ten minutes and my shifter was like new again. I can't recommend these guys enough! read more

I went here a couple of times and got to know Marcus really well. He's a really funny guy once you get to know him. My friend's also bring their bikes in and he always does free inspection as said on their website and also teaches you how to do some simple maintenance stuff when the day is slow. He takes his time to make sure your bike is in working condition and safe. He's also very honest when I asked him how much to do frame sliders for my 09 RR, he said he's not comfortable and doesn't want to screw it up and told me it's better to bring it to a dealer. Some shops probably wouldn't even care and I read on forums some people brought their bikes in to shops and came out like swiss cheese. read more

Definitely worth the 5! I just bought a bike on Nov 1st. I did a little research on where I should take it for a tire change. Found MM on here and it sure lived up to its reputation. Marcus was friendly and straight forward (which I admire and appreciate). He pointed out the pros and cons of my purchase and told me what needed immediate attn. A set of new tires, Rear pads, an idle/clutch & chain adjustment- delivery with safety instructions and a smile - I COULDNT BE HAPPIER ROLLING OUT! Thank you Motorcycle Madness! read more

Have gone back in a few times since the original review but this last visit rated an update: Had a last minute inspection I wanted to do before heading to a track class. My handlebars wouldn't fully cock to the left due to a prior lowside that bent the tab on the steering column. He was hesitant to hit it too many times with a center punch and hammer (what my previous mechanic had done with great success). Was afraid that it could compromise the metal too much since the tab was welded on. Instead, he had me take the headlight and a few other things off the bike so he could get to the tab with an angle grinder. Sparks flew! No, literally. And he was able to take off the millimeter or two needed to fix the issue. When he was going through the bike to make sure it was good for the track, he asked if I'd recently changed the oil. __Doh!__ He and one of his mechanics, Mel, slid a pan underneath and started draining. My chain was adjusted and lubed and the tires were given the green light. (I have a carb bike so the only fluids to check were oil and gas.) I left a few hours later afterward. He totally fit me in despite the fact that I called only a couple hours before showing up. And he didn't charge me an arm and a leg for the last minute, expedited service. -- Tangential - but related - thoughts: Riders bond with their motorcycles more than most folks bond with their cars. I have to _trust_ my bike more than my car. There are increased risks with riding. It doesn't matter if you're commuting or enjoying the twisties. I need to know that it's going to get me from here to there in one piece. Maybe because of that, I've always made an extra effort to know my moto mechanic. If my bike needs something beyond what I can do, I need to _trust_ the person wrenching. Bottom line: I trust them to help keep me shiny-side up. read more

Stopped by to fix a charging issue I thought I had with my bike. Marcus is the man. He was very personable and tried to diagnose my bike's problem while he had some spare time. I came prepared thinking this would be 2-3 hours of work, but instead he helped me figure out the problem on my own. He gave me tools, and recommended things I could check. In the end, I was able to pinpoint my problem with the help of Marcus. Also, the people that work there are very friendly and cool to talk to. One of the bike mechanics was Michael and he was working on some bikes while I was there. Good dude and great to chop it up with. He was hard at work the whole time I was there. Marcus also went through the trouble of double checking his crew's work. All in all, I had the full intention of paying for a few hours of work from here, but I ended up not even spending a dime. Although I'm sure this doesn't happen too often, I'm glad to find a shop that is very courteous and helpful as Motorcycle Madness. The quality of work is awesome, and the people here are friendly. I owe these guys some pizza. Thanks again! read more

Michael did wonders on deathstar fixed him up, had new tires the rims re painted redid the wiring, fixed the clutch the neutral switch adjusted the throttle fixed the bearings check the pressure on all fluid and tire levels, fixed the alignment on the bike, got the lights fixed carb adjusted new brake pads literally deathstar had a new internal and outer makeover. The people at this shop really did a great job on my bike not just kept me up to date on progress since they know I have a busy schedule but also kept me in the loop on what I should next as well as the great service they provided, mark walked me through what was done what was replaced and even preformed the safety check and test run. Lando deathstar brother was also maintained and taken care of here. As a result will recommend this spot to my fellow mc members and also everyone else as well. read more

Motorcycle Madness - The man mark and deathstar after a new make over, wiring rims new paint lights tires fluid brakes the works thanks again brother - Motorcycle Repair Near Me - San Bruno, California

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Great experience, very friendly people and environment, always willing to help. Would definitely recommend these guys to anyone who needs help with thier bikes in the area read more

Great work. Great service. I've taken my street bikes, to my harley and always left happy.

Needed a piece of fuel hose. Helped me out quickly, I was in and out in minutes!

Great location, plenty of parking! The owner is a really nice guy who took the time to explain my repair without charging me an arm and a leg.. On another note, I haven't had the same issue that I had 3 times previously with someone else! Thank you for the great service and helpful hint(s) read more

Went here for the very first time to get my tires installed on my CBR. I knew walking in that my bike was going to need more work, so I wasn't surprised when I got a call about the additional work recommended. I was told that if I had the work done that day, I'd get a discount. Unfortunately, I couldn't leave the bike. I went back a few days later and they still honored the discount offered to me. AWESOME!!!! I'm an auto mechanic by trade, and yes, after working on cars for 50 hours a week for the last 18 years, I am pretty damn lazy to do work on my own stuff. I'll pay someone to do the work as long as I can trust them. When talking to them, I felt like they were honest, straight forward and trustworthy. I definitely recommend getting your bike serviced here. read more

Brought in my Suzuki after I could not start it and had no idea what was up. Had am amazing experience. Marcus walked me through how he checks to find out an issue, really spent time explaining how to identify the problem and what the plan to fix it was. Ended up fixing a blown fuse, burned wire, and a free tire service as well for an extremely affordable price. Would absolute recommend this place to anyone and although I hope I do not have any more problems, I would come back here when needed again. read more

Went to get a simple brake check and chain replacement on another day for my EX500 and got so much more service than expected! Both times I didn't even expect for them to take a few minutes and clean up my bike, never had a shop do that to any of my bikes unless I asked them to. Work done both times was amazing. Thanks so much for fixing up the bike, will definitely come back many more times! read more

Motorcycle Madness - Motorcycle Repair Near Me - San Bruno, California

I've been here about three times and it was always a pleasant experience. Good communication between the guy working on the bike and myself, they do take an interest in you having a good ride after leaving the shop. I'd highly recommend this shop and will continue to take my bike here when necessary. It's surprisingly hard to find a cool shop, but this is one of them. And the guy behind the counter is very friendly. read more

Not many motorcycle shops around but this one is a gem. They don't try and over sell, they help with exactly what I need. Marcus was able to troubleshoot my 88 GSXR without the bike being there. Also came in to replace all vacuum hoses and he assured me the ones I had are better than getting new ones!! Really, what business does that?! All my bike work will now go through Motorcycle Madness!! Thanks guys! read more

Needed new tires for a used bike I just picked up. Although the tires had lots of tread left they were 13 years old and hard as rocks. I already had the wheels and new tires off the bike so I brought them in around noon to have them mounted and balanced. I was expecting to pick them up the next day. Nope, Marcus hooked it up and did it right then and there. I must have showed up at the perfect time. Had a good chat while he was doing the tires and I also picked up some new brake pads. I like to do as much of my own wrenching when I can, but if it is beyond my skillset or tools, I will be bringing my bike to them. Thanks much! read more

Honest and about safe riding here. They tell you what you need to ride safely and nothing extra or unnecessary just to make money. Jeffrey (front desk), Marcus (front man), and unsung mechanic guy in the back, all make a great team for providing excellent service to all the riders out there. Also, coffee shop across the street (camino corner) is a quick, no frills place to grab a bite while waiting for your bike. read more

The crew at motorcycle madness was very helpful and friendly. Loved the little swap meet style parts table, I actually found some rear turn signals to customize my horse. Jeffrey was super helpful and genuine,there was another part I was looking for,they didn't have it but, Jeffrey referred my to a trusted shop that might have it. Lastly I wanted to purchase T-shirts,shop was all out,as I left Jeffrey and the owner came running outside,wanting to get my info so they could send me a shirt to my home, I am visiting from Hawaii and they said they would send me gear to represent on the Islands. read more

Talked to jeffery over the phone and picked up some screamin eagle mufflers here for free! Super friendly and great customer service. Thanks!! read more

I recently purchased a motorcycle from Motorcycle Madness and I am very pleased with the entire experience. I've been wanting to get a motorcycle but was worried about getting rip off or buying a lemon. THANKs to Motorcycle Madness I didn't have to worry. I purchased a Buell Blast from them, which is a cool better-than-average looking starter bike. Marcus had worked on the bike before and knew the previous owner. He backed the bike in terms of reliability & maintenance AND included a new helmet and refresher riding lessons. I couldn't be more delighted. It was a great buy and the people at the shop were so friendly and honest. Marcus really cares about the well-being of his customers and runs a good shop. You know it's a solid place when you see repeat clients from military or law-enforcement background that ride show quality motorcycles with all sorts of modifications. Very clean! [Performance & Harleys] Marcus hires great people. I think Mike is an awesome addition to his team, very knowledgeable about bikes, decades of experience and a cool person to talk too. Janette is sweet and amazing. The whole team made my purchase a breeze and now I'm enjoying my bike. It's great knowing that I have found a very good shop that I can take my bike too when it needs maintenance and repair. ____________________________ Finally, did you know they have a Tattoo Shop inside... read more

Great local business with amazing customer service! From the second I first called them, I knew I would in for a great experience. As a new rider who needed a front tire (in a somewhat unusual size), they took the time to track down some options and provide a price better than I could find anywhere else. Not a big job by any means, but I never felt that they had bigger fish to fry, which is a lot more than I can say for other places I called. As soon as the tire came in, they gave me a call and put it on while I waited. The staff seemed extremely knowledgeable and experienced. From the front of the house to the back, everyone was friendly and took the time to make me feel at home. It's very rare to find exactly what you're looking for in a mechanic shop, but Motorcycle Madness is it in my opinion. There's no question that they'll be my go-to shop for as long as I ride. read more

Brought a bike in after picking it up off Craigslist as the right side mirror was falling off already. On the way to the shop the clutch lever nearly snapped off so things were looking grim. I manage to get the bike into the shop and immediately received amazing same-day service as I had only called in earlier that morning after the mirror went wonky. Mark? immediately came out to help and pointed out a host of other problems with the bike and we set up a service date shortly thereafter. But the best part is that they went above and beyond my expectations to simply fix a mirror and gave me a great overall diagnosis for the bike and its current condition. And for fixing the clutch and the mirror, two small but absolutely critical problems, I was charged an extremely fair amount. So they've obviously won me over and I'll be back soon for a full service and to address the other issues with the bike. read more

I had an oil change spark plugs replaced good service good prices I will go back again.

Awesome shop! Really informative about the issues with my bike. Had prematurely burnt my clutch plates out as a new rider. Todd really helped me go over the issues and even gave me lots of tips on how to prevent the issue as well an overall inspection of the bike. Really helpful would drop by again if I have any other issues! read more

I've been coming to this shop since 2015 and they've consistently provided amazing service. Any time I have an issue with my bike they take care of it promptly and skillfully. I always appreciate their straightforward approach and easy going personalities. Won't take my bike anywhere else. read more

Awesome guys, very friendly. They even gave me free dining chairs!

Shoutout to Jeffery and the crew at motorcycle madness for taking care of me. Came in for front and rear tire change and had the bike back in an hour. Best shop in the area! read more

Threads started showing up on my rear tire and I was able to get an appointment within the same week. Greeted with humor as I had my rear "tire belt" around my waste I already knew I was going to be taken care of. Thanks Marcus, Jeff and the rest I didn't get names for going above and beyond. read more

Heard about this shop from some friends. I decided to go check it out to get two new tires. They where friendly, knowledgable, quick and got a good deal. read more

MM rocks! The Owner is great, helping out anyway he can. He gets pretty busy, but it's worth waiting for him to finish with his other customers. He's saved me tons of money on tires and chains, and always keeps your interests in mind. Never recommending something he doesn't think you need. I almost look forward to something going wrong so I can go down to see them :) read more