This is a review for Tire Choice #936 (1250 Old Orchard Center). I had been going to this location…read morefor many, many years and, until the past two years when they seemed to have retention issues with employees, I had received great service/experiences. The first issue was when I contacted them for a specialty service and they quoted me $800. I called three other service stations in the area and received quotes for the same service between $300-$400. The second, and most important, issue I encountered was in Dec. 2025. After doing a lot of research on pricing, rebates, and interest-free options for a new set of tires, they had the best "bang for my buck" and I purchased a set from them in Dec. 2024. I left my car the day before with a note that stated the services needed and that this was to be interest-free and I would be receiving $300 in rebates. I received the rebates, but not the interest-free; which I did not find out until the twelfth month when I went to the credit card website to make sure I had a zero balance. I didn't so I paid it off. But then I thought, "If the transaction amount was under $1,000, I should have only made 10 payments, not 12.". So, I started looking at all of the statements and noticed I had been charged interest monthly. When I called the credit card company on Monday, December 29, 2025, it was stated to me that they were not able to refund the interest of $164.20. However, if I had contacted them after the first month, they would have been able to fix it. I had set the account up with auto payments on my first bill and thought the whole purpose of auto pay was to not have to worry about making payments or checking statements. Also, I did not think it would be necessary to check the statements as it was stated in a note and verbally during checkout this was to be a 12-month interest-free purchase. When I made the first payment, there was no interest. Then, I called and left a message at the store, but nobody returned my call. So, I sent a certified letter to the credit card company with all the information to be reimbursed and they only credited back the last two interest rates totaling $28.43. Seriously?!?! To say I was disappointed is an understatement. I contacted the store again and this time was able to talk to someone. They told me that it was the person who completed my transaction that made the mistake as they have to click the interest-free button. This employee said that he didn't know why the other employee didn't hit the button because he always does. Apparently, this was supposed to make me feel better. It did not. Again, told nothing they could do. I say all of this for 1) to get it off my chest - it really ticks me off to lose $130+ especially when I'm on a budget, 2) if you need any specialty work done, get several quotes, and 3) make the employee show you at the time of checkout that they've done the simplest task ever given to a human being and pressed the interest-free button. Thanks for listening.

I went to this place when I desperately needed an oil change and couldn't get into my dealership or…read morelocal garage. They had good reviews, so I felt like I wouldn't be sold a bunch of "extra bs" because I am a woman. I was a little shocked at the price of an oil change on my vehicle ($150+) but because I had waited so long, that's on me. The waiting area is nice and comfortable, with clean restrooms. After my service was complete, they brought out my paperwork. According to them, my passenger axle was "busted", I needed all new tires and all new brakes. I just paid for my oil change and told them I would have my regular mechanic check everything out. When I went to check my paperwork, I noticed they had charged me for someone else's service! My regular mechanic also just replaced my brakes two months prior to this, rotated my tires and examined the tread, and then checked the supposed busted axle and found all of them to be fine and in working order. I'm not saying I wouldn't go back if I needed too, because the staff was friendly and respectful, but it is not going to become my regular shop.

I appreciated the responsive and prompt assistance and service. I was in need of having a hitch…read moreattached to the back of my car fr a bike rack. I highly recommend them.

They replaced my goose neck hitch on my 2007 1-ton . They normally stock this part but with the…read moreaftermath of the pandemic and all it took about a month to get the parts. Once they had the parts, they replaced it the day I scheduled with them. They do great work... Thank you so much!

They have performed all types of work on all of my cars and everything turned out perfect. Very…read moreknowledgeable mechanics and owners. Trust them 100%

Honest mechanics. I have brought out cars in and problems were solved without expensive repair…read more When work was actually needed it was performed quickly and well. Reasonable prices on tires and services.

Combs is a trustworthy, competent partner for our cars. I don't buy or service a car without…read moretalking to the team here. Their prices are competitive to anywhere else. There aren't any service experiences anywhere that beat Combs. Love these guys.

Just noticed this review was over 10 years old. We have had another solid ten years with Combs…read moreTire doing all of our family car repairs and maintenance. Professional staff, on site owner and huge supporter of the community. Give this locally owned, trusted family business a try.

I'm done here. Leave oil cap off after change,…read more Tells wife they won't add brake fluid, needs $150 brake flush

Tire had leak. Took to Plaza Tire. They said I needed new tire since walls of tire were damaged. I…read morelooked at tire and didn't see any damage. They charged me 19.99 to get my car and leave. I took to dealer and they put a patch and didn't say anything about walls of tire being damaged.

I needed struts and other work on my Audi. They did a great job. Reasonable labor rate, had my car…read moreready when they said it would be.

I talked to the gentleman on the phone and asked if I could stop by on my way home from work. I…read moreasked if I could wait. He marked me down for the approximate time. When I arrived, I waited about 15 minutes to get in, 45 minutes for two tires, and got right out. I paid with a check because I was so satisfied with the service and didn't want them to pay for the card service charge. I will definitely return.

Once again, Zach with On Site wheel repair killed it. Cannot recommend using them enough. My wheel…read morewas curbed decently and Zach got it done in a short time to where I cannot tell where the original damage was done. Excellent work at a great cost.

Can't recommend on-site wheel repair enough, the price the reasonable.....the service comes to…read moreyou....and in the end the wheel looks like nothing happened. Would absolutely use again. Thanks!

Good service. Pleasant service. Quick service. Nice prices…read more I have always been pleased whenever I have taken our cars to this Dobbs location.

I wouldn't even give them a 1. Scammers or just extremely incompetent. We booked an emissions…read moreinspection two weeks in advance. We never received any updates-zero, zilch. I had to call near the end of the day, only to be told they didn't have an inspector available and that they would need to keep the car another day. Again, the next day, there were no updates. I had to call myself and received the same response. We didn't get our vehicle back for over 72 hours, despite never being warned this could happen. When we finally got it back, we were told it failed safety inspection and supposedly needed around $1800 in repairs, plus new tires and a laundry list of other expensive work. The more we questioned it, the more the story changed. Suddenly it became we "just needed brake pads." The employee talked in circles, contradicted himself multiple times, and when we expressed frustration over them keeping our car for three days without warning, his response was, "I'm sorry I guess." Neat...super professional. We replaced the brake pads elsewhere and returned for the reinspection. Would you look at that, there were now different issues that conveniently required more repairs through them leading to once again the vehicle not passing. I would like those minutes of our life back between the complete lack of communication, professionalism, changing explanations, and endless expensive repair "recs". We will never be back, and I would advise no one else go there with their vehicle unless you'd like to donate some of your kids college fund to them.