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Motrac Motorcycles

4.0 (1 review)

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9 years ago

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U-Pull-&-Pay Orlando

U-Pull-&-Pay Orlando

2.1
(18 reviews)

I've been a customer here for several years. Where I come from, self-serve isn't very available…read moreand, if it is, it's an unorganized crapshoot. This yard style made finding parts fun again. The costs can be confusing. While there is a decent price list on the website, I was initially tripped up by the à la carte pricing. For example, I bought an instrument cluster bezel priced at $15.50. However, the bezel had the headlamp switch (9.95), dimmer switch (9.95), and cigarette lighter (2.99), bringing the total to $38.39. I had the choice to remove them or keep the extra parts. Pay attention to the components! Like any other business, you pay for everything that you take. If you don't know how this works, you might feel overcharged. Pros: - Large inventory - Well organized - Pricing is mostly fair - Helpful staff - Easy to use online inventory and pricing Cons: - Inventory has been refreshing much more slowly in the last year. - Website inventory isn't updated daily. Of course, cars aren't set on the weekend, but new inventory sometimes isn't published for 2 or 3 business days (this applies to Orlando; the Fort Pierce and WPB locations are punctual). - The aisles in the yard are soft, making it difficult to walk and move parts. - The yard is narrow and long. It's nearly a 1/4 mile from the parking lot to the back of the yard. - The website is barely usable on the iPad. (Edited to remove iPhone as it is fixed with the iOS 26.4 update - iPad version still sucks both in Mobile and Desktop site modes). My Wishlist: - Website updated daily (business days). - More pictures of the cars! Other yards post the six outside, two inside, and an engine compartment photo. - Improved accessibility with better aisles. I'm not talking about ramps or rails, just basic walkability. I frequent a few similar area yards and it's so much easier to use the paved yard with shopping carts! - Some shade would be amazing. - Sort out iPad formatting issue. It's a straightforward fix. Final thoughts: I will give them five stars when the online experience is upgraded so that inventory changes are promptly posted and more photos are included. EDITED 03/19/2026: Updated to reflex iPhone fix.

Not even a star Review:…read more I recently visited U-Pull-&-Pay Orlando and honestly left pretty disappointed. The pricing information they advertise online doesn't seem to reflect what they actually charge at checkout. When I went to pay, the amount was higher than what I expected based on their website, which was confusing and frustrating. The customer service didn't make the situation any better. The staff came across as impatient and uninterested in helping when I asked about the price difference. Instead of explaining things clearly, their attitude felt dismissive and unprofessional. Overall, the experience was not great. Between the unclear pricing and the lack of good customer service, I wouldn't go out of my way to return. I hope they improve how they treat customers and make their pricing more consistent.

RiderMarket

RiderMarket

3.8
(21 reviews)

Recently, had contact with Sales, interested in purchasing a new bike. We were unable to get the…read moreprice where I wanted it to be. I bought one elsewhere (lightly used). I contacted them today, spoke with "Paul" several times in parts. I am in need of a few parts for my bike, and NOONE has them in stock ANYWHERE. Trust me, I tried. He literally said he would check, and try to locate them for me. We hung up, and I honestly kinda figured wasn't gonna happen. PAUL IS THE MAN. I have spoken with him three times today, and he is searching for them high and low. This earned my business, regardless of the parts, for all servicing and parts, and probably my next bike. Would love to get the parts, NEED the parts; but the fact that a business nowadays will try to actually do business beyond "we don't have any" is AWESOME, I say this because I spoke to EVERY RE Dealer in Florida, and tried 15 websites, even Ebay. You guys rock and thanks!! Hope Paul can pull it off!!

I purchased a used motorcycle and the experience was going smoothly until the final details . My…read moresalesperson David was helpful and easy to work with .This dealer adds on an unreasonable amount of service and admin fees to a sale and the finance manager was condescending ,abrupt, and dismissive. I made a point of requesting a paper title be issued to me. After a period of not receiving a title I called the finance guy. He did not remember me and said he didn't know if a paper title was applied for and basically hung up on me.The fact that they charge so much for admin and they botched a simple title transfer is the epitome of incompetence . This wasted a considerable amount of my time.

Cycle Gear

Cycle Gear

3.3
(19 reviews)
•$$$

I was in a bit of a bind... the battery on my motorcycle had apparently died out, and a generic…read morereplacement from Walmart was not going to cut it. Fortunately, my cousin lives in the Orlando area, and he was able to get me out to Cycle Gear where they had a battery for me. We were able to get out there, get the battery, and be on our way without any issues, and replacing the battery fixed the problem on the bike, so all was good. I was able to phone ahead to the store and they put the battery aside for me so that when I arrived about an hour later, they had it ready to go. Great service on their part, and it definitely saved my butt!

Recently bought a Rebel 1100 DCT and decided to stop by with my wife while in the neighborhood. We…read morewere greeted upon entry. They have a good-sized store with a few things I wanted to check out; however, it would seem most of the store was either geared towards Motocross or Crotch Rockets and not your average Cruisers. I couldn't find a good pair of riding boots that weren't for either of those types of customers, riding pants tailored to people with a slimmer waist and shorter stature, or a brake light harness allowing me to upgrade my lights for protection on the road at night. I took a few pictures to check pricing when I got home and found they were selling some items for the same price online, but others were way overpriced. The only time we were asked if we needed help was when exiting the store. It's a shame, as they have a lot of people on the floor, but they seemed more interested in shooting the breeze with other employees than to offer assistance.

Central Florida Pick & Pay

Central Florida Pick & Pay

1.4
(8 reviews)

I was looking for a very small part for my car and was struggling to find it online without paying…read morestupid prices. I used social media and was told of this place. I didn't know there was such a business, but I'm glad I do now. Basically, $2 to get in. (Free on sundays). Bring your own tools. I you tell them the type of vehicle you want, they are able to search the inventory and tell you what they have and where the car is located. You are free to wander on your own and hack away at anything you need. A lot of the cars are completely stripped, but they are constantly bringing new vehicles in so you can always get new things. Once you have what you need, head back to the office and show them what you've got, and they charge you for it. Super super cheap prices in comparison to buying from a dealer or online. Added bonus for me, because I was just looking for a small plug, the guy didn't even charge me for it. All the staff were helpful and friendly. Go check it out before you search online!!!

Their salvage services are a total organized scam!!! I called multiple salvage companies after our…read moreengine died 6 days ago. After providing all of the details I was told that they would buy our car for $575. This quote beat the next best quote of $540 so we arranged the "tow free" pickup. Once the tow driver arrived and checked our car made a phone call and said that they could pay $300! I was irrate over this switch up so he called someone else and asked if they could help him, they supposedly offered $400 and I still said absolutely not. He then asked me what the least I would accept and I said $500. He acted like he just wanted to take care of his customers (towing business) so would give me his bonus to give me the $500 and quickly pulled that out of his pocket! I guarantee this was all a big performance to be able to get a choice car for the least possible cost. Don't trust them.

Motrac Motorcycles - motorcycledealers - Updated July 2026

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