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    Mou Auto Body

    4.6 (18 reviews)
    Closed Closed

    Services - Mou Auto Body

    Auto body restoration

    Bumper repair

    Collision repair

    Mou Auto Body Photos

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    Dr. Randy H.

    My car had significant body damage from a recent severe hail storm. My choice to choose Mou's Auto Body on Oakton St. in Skokie Il for body repair was an easy decision for me to make. My car was repaired in a very fast, timely fashion - and it couldn't have turned out better. It looked brand new! Fixing hail dents and re-painting my cherry-red Cadillac is not an easy task. They matched the color perfectly! Not a dent left on it! I have used Mou, and his brother, Adam, for numerous car repairs for many years. They have never disappointed me so far. Mou, Adam, and their entire team do GREAT work on engines, exhaust systems, electrical, check-ups, body work and painting, just to name a few. They do it all! In addition, they are really good people - personable, pleasant, honest, professional, accommodating and kind - all at the best prices in the area. Also, they guarantee their work and even give you a loner car if you need one. It's basically a hassle-free experience, in what could be a stressful time. I can't give them enough credit for their exceptional work. I highly recommend them! -Doc Randy

    They did an amazing job with my new bumper

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    Review Highlights - Mou Auto Body

    Adam was so understanding of the situation , I sent him the info on the car and he ordered the bumper and fixed it 2 days later.

    Mentioned in 8 reviews

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    Sam's Auto Repair and Body Shop

    Sam's Auto Repair and Body Shop

    (65 reviews)

    I have always been a believer that honest mechanics are few and far between. I moved to Evanston…read morerecently and have been in need of a mechanic because of a loud noise when accelerating and tires were worn down. I spoke to a few shops and went to Sam's because of the discussion we had and how respectful Mo was. I ended up paying a fraction (literally 10%) of what a couple other shops had estimated for me. On top of that, he worked with me to work around my schedule. As long as I live in Evanston (or are nearby), I will be going to Sam's to see Mo and team. (Posted this on Google Reviews as well because how much I appreciate the shop!).

    I took my car to this shop after my airbag was stolen because they were one of the few places open…read moreon a Saturday that claimed they could handle the repair. They had decent reviews online, so I gave them a chance. Unfortunately, this turned into one of the worst repair experiences I've ever had. Right away, Sunny tried convincing me to include unrelated scratches and dents in the insurance claim and suggested I tell insurance they were caused by the vandalism. I refused and only authorized repairs related to the theft. The shop has signs everywhere about $175/day storage fees. When I specifically asked about them at drop-off, I was told no storage fees would apply because my car was being repaired. That turned out to be false. What they don't clearly tell you is that they may start charging storage fees while waiting for parts, even when delays are outside your control. In my case, they knew from day one that airbags were on backorder due to widespread thefts and recalls. Despite that, they later claimed they "had no idea" parts would take so long and suddenly tried billing over $4,000 in storage fees. At no point did they notify me that storage charges had started accumulating. I only found out after they tried billing my insurance company. When insurance refused to pay, the shop told me I would have to pay and "maybe" get reimbursed later. Communication was terrible throughout the process. I constantly had to chase them for updates through ignored texts and repeated phone calls. I dealt mostly with Sunny and AJ, but neither seemed to know the full status of my repairs. The final straw was when they claimed my car needed dealership recalibration after the airbag replacement because dashboard warning lights were on. They insisted this was absolutely necessary and said the dealership quote was around $1,250. They even texted me saying my car had already been dropped off at the dealership. Three days later, after I followed up again, I learned they had never actually taken the car there. Suddenly the quote had "changed" and they were supposedly calling around for better prices. None of this was communicated proactively. At that point, I picked up my car because I no longer trusted them. They tried hard to convince me not to take it, saying the vehicle was unsafe to drive because of the warning lights. They also refused to release the car unless I paid several days of storage fees. Ironically, less than five minutes after leaving the shop, every warning light on my dashboard turned off. I then contacted multiple dealerships myself and physically brought the car to two. Every dealership told me the airbag module did NOT need recalibration. So this shop was attempting to keep my car longer and push insurance to approve a repair that apparently wasn't even necessary. To make matters worse, the detailing work my insurance paid for was sloppy. There was still glass inside the vehicle after pickup, and they tried charging insurance to replace an interior door panel for "water staining" instead of simply cleaning it. I cleaned it myself. Bottom line: avoid this shop if you value transparency, communication, or honesty. My experience involved constant delays, poor communication, and threats of excessive storage fees while they tried to maximize insurance payouts.

    Mou Auto Body - bodyshops - Updated September 2026

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