Wow, how business like this survive? Bad customer service, no time for explanation. Rudeness is a norm in this place. read more

Mountain Mike's Pizza - Not impressive - Pizza Near Me - Orangevale, California

I was expecting a nice hot delicious pizza included with everything I ordered and to be on time but I guess I can't call in here anymore because they've completely lost their minds. The woman who answered the phone couldn't have been more rude to me, she kept forgetting everything I said, did not know prices of the side ranch, and did not include plates/napkins like I asked for 3 times. I opened my box of pizza and it was cold. Cold pizza....cold greasy greasy pizza. I decided to call back and this time the owner answered and he could not give me the time of day. He kept arguing with me saying he cut it himself and their pizza is never cold. Well buddy, you're pizza was cold, greasy, 20 minutes LATE, and I received the worst service from an employee and the owner. Thanks a lot ! Made my night fantastic. A refund or a redeliver was never offered, sympathy was never given, and the companies patience in preparing my order did not exist. read more

After a couple visits I was very disappointed with the owner. They baby sit their children there and they are very disrespectful children. Obnoxious music from their phones and no respect for the patrons. I won't be back. Also you have to pay for ranch dressing. Thumbs down for this business Mountain Mike 's Pizzai read more

I love Mountain Mike's Pizza! My family has always ordered from them since I was a little girl. My favorites are the pepperoni, snowy alps, and chicken club. I also really like the pizza cookie they recently introduced. Salad bar has a lot of variety, beer/ wine variety, etc. Definitely worth trying! read more

Every time we order from here our pizza takes waaaaaaay over an hour to be delivered. One time it took 2 hours.

Our favorite pizza place! Owner & staff were very helpful when there was an issue with the website not taking my phone number change. The pizza is always delicious & I order from them regularly. Thank you for your help tonight, especially! read more

I have lived in Orangevale for 17 yrs and gone thru 4 owners of this Pizza shop ' BUT !! THIS IS REALLY GOOD NOW !!! Abit pricey but use coupons ' I enjoyed the pizza last year and gets better each time. If you haven't lately TRY again I love the Everest !! Crust is good andqa flaky not to thick ' plenty of meat and cheese too! Enjoy !! read more

Sorry.....no. The salad bar looked flaccid with limited choices, and the bread sticks before noon were grossly stale. The only saving grace was that I wanted cheese pizza, and got some fresh out of the oven. The cheese was very plastic, albeit hot. Will not return, and kind of pathetic even by pizza buffet standards. I now have a yelp check in coupon which most likely now will go unused :P read more

If I could give zero stars I would! I'm appalled by the service of this restaurant. We ordered a family size Everest pizza with WHITE sauce because my mother is highly allergic to red sauce. When the pizza was delivered it had red sauce on it so my mother called to get the order remade and have it sent back out with the correct order. The manager or owner was so beyond disrespectful! He argued the whole time and then offered to resend a large pizza...we ordered a FAMILY size! Then made comments about the state of my father...excuse me!? I will never order from here again and I'll make sure to spread the word of he likes to run his business to others. read more

Not the best pizza I tried but good , I like that they put tiny pepperonis on there pizza , has a lot of room and very comfortable.

Terrible customer service. Pizza was overdone and so were the breadsticks. I ordered a salad with thousand island sauce and they gave me ranch. Called back and asked to get the right sauce and she argued with me that that's what I ordered. Then why did you ask me what I wanted? If you're establishment is out of it just tell me. Don't argue with me and tell me I'm wrong when I know what I ordered. Anyways never coming back. read more

This place has to be the most unreliable online ordering in existence. Do yourself a favor and call instead of ordering online. They never get your order and the one time they did get my order it was wrong. In person they are fine and in general i like mountain Mike's, but this far into the 21st century and they still have problems with online ordering? Come on. All i ever hear from their employees is i will let the owner know and then nothing is ever done to fix the problem. read more

It's funny, Yelp says they don't delete reviews. Yet they deleted mine from a few months ago. They said I didn't detail my experience. Decided to repost and add more detail: If you lost a phone at Mountain Mike's Pizza on Greenback, good luck getting it back. Owner and workers found it and were talking right in front of me about keeping it. Telling all workers "If someone comes in saying they lost it say it wasn't found here. I want it." Found the staff to be inappropriate and rude. Later the owner somehow hunted my phone number down and repeatedly called me until I told him I'd report him for harassment if he didn't stop. Pizza is alright I guess, but that service is just awful. read more

Highly recommend this mountain mikes over any other. Employees were extremely friendly and welcoming. The manager was amazing and made sure that my order was exactly what I wanted it to be. Amazing tasting food. I see all these bad reviews but don't understand why.... Must just want free food. read more

One of the best pizza I have ever eaten so far. Go try it and make your own opinion. Pavitar Cheema read more

This place is consistently good food & service. I have been going to the OV location for several years and really like the pizza. My favorites are Pike's Peak and the garlic cheesy bread. This is definitely my favorite neighborhood pizza place! read more

I think this is good pizza... but I just ordered my pizza and the girl here named Kara was very rude.

Hands down they have round table on Hazel and Madison beat by far placed an order with round table this evening let them know prayer that I had $100 bill they couldn't accept it when they got to the door so call the manager and she said no they could not accept no pizza after waiting 75 minutes to get it delivered so I called Mountain Mike's got it delivered great food great service read more

I ordered a large and medium pizza for delivery. The total came to $51.00. I thought this was a little high but went ahead with the order. I then asked for some ranch with my order and was told it was going to be an extra $0.75 per cup?!? Are you kidding me? $51.00 for a couple of pies and you can't even throw in a couple of small cups of ranch? I guess I will not be ordering from Mountain Mike's anymore. read more

Kid at the register is in need of social etiquette. Asked me if I was paying with debit or credit and then realized it was an ebt card. His response was "oh, never mind, it's an ebt card" loud enough for the whole store to hear. I let him know that while I'm not sensitive, someone else may be. His response was, "ok" while looking down at his register. Super awkward and rude. read more

Well, I've always enjoyed the employees here and I hate to leave a review like this but this location has gotten our order wrong twice in a row now. Also the last time we ordered through this location my entire family got sick for the next day. Now I lead a very busy lifestyle and frankly felt bad about making the call but I went ahead and made a call A few days later to let them know what happened. Not only did they get my order wrong but their food made me sick. I asked to speak to a manager who was frankly argumentative with me. When I tried to describe to him how the order was wrongly executed he argued with me. Well shame on you. I'm rather surprised I wasn't offered compensation for the wrong order. He also admonished me for not letting them know that we had gotten sick because they would've sent us to the hospital which frankly when you have that kind of stomach illness getting to the hospital is rather difficult when you're stuck on the toilet. Idiot. Customer service is increasingly becoming a thing of the past. It's with a heavy heart that I leave this negative review. This has nothing to do with the employees at the location however the management is severely lacking. read more

I haven't even had my pizza delivered and I'm upset! The girl who answered the phone needs some major retraining. #1 you do not cover the phone and gossip with you coworkers. YES! I can hear you! My apologies for calling back 3 minutes later to add extra sauce to my pizzas and a couple sides of ranch. What did this little girl do? "covered the phone" and screamed if my pizza had been started. Really? Do you not have a hold button? The you ask me "so you WANT ranch?" well yes, young lady I do. Sorry to interrupt your gossiping to add something to my order. I come into this pizza place all the time with my family to have dinner. Never ever have I been treated so badly. Needless to say I will be going to RoundTable from now on. read more

Awesome pizza and awesome staff! Always friendly and willing to meet the customers needs. I will definitely be back!

I went there for my daughter's birthday party to pick up two extra large pizzas. They were very rude to me during this covid-19 everyone's dealing with. But I'm mostly mad because I was charged $89. On my receipt it says $71 but when I got home and checked my bank records they charged me $89. This is the second time in a row that I have to go in to this restaurant and get my money back. I will never go there again and no one should ever go there again. They went in and override my amount and changed it twice on me. a manager has to physically do that. I would leave zero Stars if it was possible read more

Pizza is always amazing at this location and I always do pickup. Well today while placing my order online I accidentally picked delivery and didn't realize (oops) I arrive to pick up my pizza and the young lady at the front was very rude because of my mix up I apologized but demeanor didn't change. Don't think I'll be ordering from here while she's working read more

Oh baby! Mountain Mike's has a new (new to me, but maybe not new-new) GLUTEN FREE CRUST! Ok, most people might not be jumping for joy over this, but for people like me who have gluten allergies, it's a big score. I haven't had pizza or a pizza like thing for about 4 years since finding out about my food allergies...I just went cold turkey, if I couldn't have the "real" deal, it was none at all. It was really cool tonight to let down my guard and have a slice...it's s actually really good! More memorable was the look on the manager's face when I asked him if he had packets of oregano as he was passing out the peppers and the Parmesan...LOL! Guess that's one trend that hasn't left the east coast yet...(it was awesome on it, BTW!) Thanks also for the friendly service and the other great pizza...they devoured Everest! read more

Well. Another poor customer service review. I'd give zero stars if I could. My fiance called in to get a price difference between a medium and a small (we were gonna order regardless) the MANAGER was extremely rude and told her she can just go look it up online. At that point we aren't ordering, he continues to tell her "thanks for wasting my time" nice REAL CSR skills there. That's why you manage a half ass pizza shop and not something of considerable value. YOU ARE A MANAGER YOU ARE THE FACE OF THAT BRANCH! so to be THAT rude for whatever reason (probably your shit job) just shows you're underqualified for the role you have been hired to take on. Won't even consider ordering here again I would urge others not to as well. Mediocre pizza with even worse customer service. Nooooo thanks you read more

They make the best vegetarian pizza! Great for families & the pizzas are always fresh.

Minus 10 stars Gross, greasy, cold. What am I talking about The pizza, the service, the Manager, the smell... All 4, then YES! Save about $30.00 and save yourself from this horrible place. Read the other reviews. I wish I did that's why I am trying to help you from a big rip off. These other yelp reviews are about a year old and nothing as changed just getting worse. If they don't care what else don't they care about quality, freshness, cleanliness, just think about. read more

Ok. I love mountain mikes pizza and the reason i go to pizza chains is for some level of consistency in their food. Not the case at this location i called and asked if they had any specials and the girl said the best she could do was take $3 off a large...i said never mind and proceeded to order a medium double pepperoni, mushroom, and bell pepper. $23 and she told me 25 minutes for carry out. I get there exactly 25 minutes later, pizza had been sitting for at least 10 minutes and i was the only person in there - whatever. I look at the pizza and it's like less pepperoni than a normal pizza wtf!! I asked the girl this is double pepperoni?? And she made up some bs excuse about it not having much because it was a medium and the larger they are the more they put on it...so what did i pay extra for? Curious. Also barely put any of the other toppings on as well. PICTURE INCLUDED lol. Not going to this location ever again!!! read more

Mountain Mike's Pizza - Pizza Near Me - Orangevale, California

Excellent pizza!!! Salad bar is fresh. The whole restaurant is clean! The owners are very friendly. The is definitely one of the best pizza places. Thank you! read more

I am very disappointed in the store. I guarantee I will never order anything from this company let alone this one store. On the company website they brag about their drivers in their contactless service. they brag about the contactless service in relation to the coronavirus that's currently plaguing the entire globe. However, the driver showed up with no gloves on and when I questioned him why he didn't have gloves on he had no idea what I was talking about. And then I called the owner of the store and asked him if his drivers wear gloves when they deliver. He lied and said of course his drivers wore gloves.I wipe down the package but then I just felt really uncomfortable and I ended up throwing it all away. What set me off was the fact that the owner lied that his people wear gloves when they deliver their product. If he wouldn't of lied and asked whether or not the guy had gloves or didn't lie for him it wouldn't of upset me but he did lie. I asked him to refund my money because of the fact we had to find something else to eat tonight. Keep your family safe do not order from this store read more

I love this location ! They're employees are always so friendly and the pizza never fails ... they accommodate to any adjustments I ask for , they give notice when my order will be ready and make it a very easy and fast experience so that I can enjoy my pizza while it's hot :) I'm very pleased with my experiences I definitely recommend read more

Continuous disappointing visits. Skimp on ingredients and the pizza suffers. I have lived by this Mountain Mike's for a long time and it seems like they want to "get by" giving minimal orders instead of making a great pizza. read more

Wow, I should have checked Yelp on this place!!! Had a year-end soccer party here; waitress gave kids soda cups and the owner was upset because he said soda was not paid for -- that they were water cups -- and made a scene in front of the parents and kids. Absolutely no class despite his staff's mistake. Other customers took note and commented on his aggressiveness. We will NEVER go to this restaurant again with that kind of disrespectful customer service! Do yourself a favor and go elsewhere!!! read more

If I could give 0 stars I would this is a horrible restaurant the owner refused a refund after he was blatantly rude to us! I will never be coming back to mountain mikes! The owner yelled at us and told us we were not getting a refund and that we could take our pizza or leave! I should have known by the lack of customers it would be a horrible experience! I would suggest everyone get round table! read more

Really disappointed in there lunch buffet. To start the sign on the window, there is 2 of them, say $5.99 lunch buffet, it's actually 7.99, which is fine, but do something about the advertisement on the windows. So I get in and I am the only one here, but I notice first that 8 of the tables have garbage on them and plates. Again Noone is in the restaurant, so what are the employees doing in the back? So I order and of course pizza is definitely old, but it's fine, there's no one here. I sit here and eat my salad and pizza and while I'm here 3 more parties come in, in the hour I'm here (trying to kill time) and still not one table is cleared off! I will say they did put out another pizza finally after 2 other parties came, and it was much better than the first! So over all the pizza is just ok, the restaurant is dirty and I will it be coming back for lunch buffet! read more

Ordered a pizza for delivery tonight, was supposed to arrive at 8pm, but was a no show. Pizza finally arrived at 8:40pm. 40 minutes after quoted time frame. I had to call twice to get updates. No apologies offered whatsoever. To top it off the delivery driver didn't even have a receipt to give me. A few minutes late is one thing, but 40 minutes is unacceptable. If your hungry better think twice about this location and it's management, you just might starve read more

Times change and so has this place, less toppings, bad service and a salad bar that looks unappealing, super slow delivery.

BEWARE! My family and I just went on April 29th for my nephew's 4th birthday, and for the moment we walked in the doors we recieved terrible service. The product is good but the service was the worst I have ever experienced (I have had waitors' spit in food). My brother-in-law went into before the rest of us got out of the car to make sure they were doing their special discounted Tuesday night deal, the lady at the counter said they were; therefore, he came out and told us to get all the kids out of the carseats and inside. Once we all came to the front counter the SAME lady then decided to say we needed a coupon to recieve the deal, but she did end up giving us the deal. Then my sister ordered the endless salad bar for $5.99 (it is on the menu as unliimited), but when she went to go get seconds the manager stopped her and said she was NOT ALLOWED SECONDS. When the pizza came we asked for ranch and the waitor told us that we had to PAY EXTRA for the ranch. After we finished my sister went and spoke to the manager because she as a business owner would want feedback for customers. He completely blew her off so she turned around to walk out, but what he did not realize is that I was still watching him. I watched him throw his hands up in the air and a mouth a not-so-professional statement. Do not go here. Round Table is right up the street and they have 50% off Mondays. They are much better. read more