It's hard to believe the bad reviews on here. I have only been here twice, but had a great experience both times. The place seemed clean, staff was friendly, and pizza was great. Antonio, the manager, was very accommodating and made a special order for my wife and I that he didn't have to do. He even gave us a discount for our anniversary, which was very nice of him. Great customer service! We will be back! read more

Everybody was friendly, pizza was good, and the place was clean. Only problem we had was the beer was kind of flat. We got a pitcher of 805, and it tasted pretty old, other thank that everything was cool. Plus it's really nice that Yelp gives you 10% off for checking in! read more

I would give "zero" stars if I could but I have to choose 1 to write a review. This pizza parlor is a joke! Never ever again will I order take out from them. My mother found 1 blonde hair in between the cheese or dough not sure which one, all I know is that she pulled it out of her mouth practically puking. She then insisted we should go back to show the manager at Mountain Mikes in Prunedale, CA but I told her I wouldn't go for 1 hair. But after trying to put pizza away in the refrigerator, a second blonde hair appeared!! Disgusting!!!! It was again in between the cheese or the dough. This time I was totally willing to go back to make them aware and to check if any employee was wearing hair nets. When we first got there, I showed the cashier and she insisted it was cheese and not hair, so I found the hair for her in between 2 slices of pizza and made her feel for it and she agreed it was one. She then took the pizza to the kitchen to make the manager aware. After a moment the manger came out and denied the whole thing even when her own employee agreed it was a blonde hair. The manager instead said that none of her employees were blonde and that it must have been a cheese. She also said that all her employees had black hair. She said she couldn't do anything about it because she didn't see the hair and that I should have taken a picture of it. Pretty pathetic when there was 1 still in the box when I first got there but after the leftover pizza was taken to the back for her to see, it somehow disappeared and couldn't find it anymore. I told the manger that I wasn't there for a reimbursement and wasn't expecting anything out of this but only to make them aware. Also, that they should be more careful and make all their employees wear head nets because none of them were wearing any, not even herself and yes they all had black hair. Bottom line, this place is disgusting and not recommended unless you like pizza with hair. Unfortunately I did not get a picture. read more

Last time i ordered i got a large pizza and two oders of wings.We all know this is not the cheapest pizza,atleast for me it is not.It came out to about fifty-something.The pizza was good but all the wings were gooey.The skin of the chiken seemed like it was the texture of boiled chicken. I ended up giving them to my neighboors cats. read more

I was really really surprised, I have lots of allergies and can no longer eat pizza or buy from pizza shops.. but THIS IS THE ONLY DELIVERY place that comes to this house where I am enjoying a lovely airbnb.. so I ordered the gluten free veggiemiere and the food arrived on time, and looked amazing.. I gave the delivery guy a nice tip with my order and he was happy.. I tried the food and WOW. who knew and it s now a few hours later and I am not sick. .WOW.... in the town I lived in some decades ago Mountain MIkes was popular, then they were run out by some other pizza places moving into my college town.. I was TRULY impressed.. muchas gracias to all... read more

Food was delicious however... they are not doing the buffet yet. (After restrictions were lifted) I ordered a salad but they were out. Huh? Ordered wings they were out. Ordered beer.. guess what? They were out of 3. We ended up with bug light which was ok. We got our food along with the beer, they gave us a pitcher on count of being out of things. We were thankful, that was nice. BUT. The beer was super flat and not cold. The hubs actually went and got a glass of ice. Eww. Needless to say this store is poorly managed. Probably won't be back. read more

Tried to order a pizza today and there was a miscommunication between 2 employees which the second employee made it into my fault. They were supposed to deliver a pizza I ordered which never showed up. When we called to find out what happened a new girl answered the phone and said it was on its way. Then the girl called back to say no the pizza is here for you to pick up. We explained to her it was for delivery and that we could not pick it up. I also said why would we have given her our address for the order if it wasn't for delivery. She refused to have the pizza delivered because she said they were too busy and she was new to working there. I asked to speak with the owner or manager and the she refused to have me speak with anyone because she said they were busy. I told her to have my credit card refunded. She said my credit card was never charged. I just checked my credit card statement and it has been charged for a pizza that we never got!! Now I am trying to get a hold of my credit card company to file a dispute. This was just over a pizza to be delivered. I like to support local businesses but this is completely ridiculous. I have NEVER been treated like this by a local business in the Prunedale area. Hope the owner realizes he can loose business fast if customers are treated like this. read more

Staff was friendly. Only complaint is that our pizza came out before our chicken wings, which wouldn't have been an issue except the wings were cold. read more

Visiting from out of town and was bored with camping food. Had Pike's Peak and the toppings were fresh and they were very generous. The garlic cheesy bread was yummy and the cheese sticks did not disappoint. Friendly staff and clean restaurant. My 6 yo says "my tummy says thank you". read more

We had company from out of town we decided to go to Mountain Mike's. Got their 8:33 told us they close at 8:30 on a Saturday. Went cross the highway Round Table they were happy to service us.too bad Mountain Mike's we spent 200 plus dollars bad customer service. I've seen on Yelp you do this quite a bit shame on you .. read more

Mountain Mike's Pizza - had visitors Saturday we decided go to Mountain Mike's got there at 8:33pm.told us they weren't going to service because they close at 9:00 - Pizza Near Me - Prunedale, California

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At 4:30 PM I ordered four large pizzas online to be delivered at 6 PM. They were delivered right on time still hot and just how I had ordered them. read more

I'm so sad to leave this review . My husband and I came in and spent about $60 on pizza and sides for take out . We got a small mount veggiemore and a medium Tuscan pizza as well as poppers , wings , and a drink . The cashier asked us if we would like ranch or blue cheese with our wings. My husband asked for ranch .After we made our order I asked the cashier if we could also have ranch and marinara on the side . She said "of coarse !" . Then we waited...and waited... my husband facing the front so he wouldn't miss them calling our name , an hour and 6 minuets later we had enough and he stepped up front to see what the hold up was. She acted confused and asked him what the order name was (there was only 3 other groups in the place btw and they had their food or just ordered ) he gave them the name and She ran to the back. She returned with our cold food. Seeing that my husband was upset she said "we called your name a long time ago " (a lie bc we were sitting two booths away from the register waiting the whole time) then she tried to not give him the receipt she did nothing to try to amend the situation after either . We took our cold food home to nuke it and realized there was no ranch for the wings and no ranch or sauce on the side either .I'm so upset . I want to suggest everyone go to round table instead . We just moved here and as of now you've lost our business and everyone else I can tell about this. read more

So i have to update my review after my order got messed up from 3 different locations 2 in Salinas and 1 in Prunedale. Every single store forgets about the green onions on the snowy alps. Mountain Mike's never ever again. read more

The worst service ever! My wife ordered a pizza on line and picked it up. When she got home she found that she was given the wrong pie. We called them and after about ten minutes of explaining (I didn't think it was that complicated) they agreed to deliver one to our home. Fair enough... Or not. They called back and said there would be a delivery charge! To correct their mistake!!! After arguing with with the kid and explaining that it's easier to keep a customer than it is to get one back, I asked her to reverse the charge on my card. She said that she couldn't do that. I asked to speak with her manager. Her response... "My manager doesn't speak English "! Really??? read more

Very delicious pizza. They also made me a crustless pizza because I eat low carb. They put sauce and toppings in a pie pan and baked it for me. PERFECT low carb pizza!!! I appreciate them helping to create a lower carb option for me. Since I was the first person to ask for a crustless pizza, they gave it to me for free. Later they charged me for a personal pizza which is reasonable. read more

Would not recommend this place at all. I love mountain mikes but this location has bad service and the manager does not speak English ,supposedly, to communicate with customers at all. Our pizzas where cold and not cooked right. We where offered a 30% discount instead of remaking our order and making it right. We spent almost $90 on 2 mountain pizzas only to be treated wrongly and also hung up on. We never asked for a discount ever. We never took the discount at all cause we just wanted management to understand our concerns and make it right which they never did to show that they care about there customers. We ended up loosing all our money and tossing the pizzas away being that they where raw and not cooked right at all. We lost $90 dollars and We will never recommend this location ever to anyone. Note Also we have ordered from this location many times before in the past and have always had problems but always try to support our local Businesses. we only ordered this time being that we where told that this location is under new management and again wanted to support local Buisness but the service obviously never changed nor has it improved at all unfortunately. We also own 2 local Businesses and we would never treat our customers the way this establishment has to us ever. Hopefully someday they can correct there customer service and fix there wrong. read more

Pizza is just ok. The service is terrible. Angelica said she would bring the pizza out in 20 minutes, and 45 minutes later, when I went back in to check, she said she forgot about it. There was only 1 other customer! read more

I would rather give 0 stars. I ordered at 6:57 for delivery. I gave my cell phone number when I ordered. I am house sitting and it's a gated community so I called back and added the house number just in case. They said an hour for delivery so an hour and a half later I called to check and see if it was out for delivery. Ok no biggie, Friday night. Then at two hours I'm a little irritated so I call again...again they just say it should be there any second. So then, at 2 hours and 45 minutes later (wtf) I call back and say I want to cancel unless they're giving me a free pizza (kids are set on pizza). Manager gets in the phone and tells me he tried delivering it and hour ago and couldn't get in!!!??? I was amazed. I said you had not one but 2 phone numbers. He gave me some random number. I tell him I purposely gave you two numbers knowing the gate would be closed. All he said was 'sorry'. Well sorry Mountain Mike's but you've lost my business!! read more

We are new to the area and just want to watch Giants games. The reviews were mixed but service on delivery seemed to be the reason for the low stars. Where we moved from Round Table is our favorite and we got pizza to go from the local one since we moved but thought we would give MM a try. When we walked in we were impressed at how nice the place is and clean. The game was on so we were happy. Now the bad part. The only TV in the place with volume was blaring the news in Spanish and I found it very distracting to conversation and watching the game. We ordered two medium pizzas and one showed up and the second took forever to come out. By then the first pizza was not hot. This is the biggest reason for low stars. This is a big no no. Also if I had to compare the actual taste compared to RT I would pick RT. The staff was very nice though. read more

Great pizza, awesome location (as we live just down the street and it's great to see the Prunetree shopping center have a little more positive activity), friendly staff, and again, delicious pizza. We've been there twice so far. The first time was the opening weekend and it was packed with 49ers fans watching the game, which was great! We're so happy to see another place where the community can get together, have a few beers, pizza, and watch the game. BUT, I'd like to include a little positive and, hopefully, constructive criticism to help them out. I understand this is a brand new location (only been open less than a month, I believe) and so they are still perhaps on somewhat of a trial run. Both times we've gone, we waited probably around 45 minutes for our pizza. The first time was understandable (new staff, relatively busy). The second time was tonight at 8:00pm with only one other couple in the place. We didn't get out of there until about 9:30 and they were trying to close the place up. SO, all that said, we really want to see this place improve and stick around for a while because, one, they have a solid pizza that definitely rivals Roundtable down the street, and two, it just seems like a great place to hang out! In order for that to happen though, you guys need to speed it up a bit. When people go out for pizza, they are expecting greasy, cheesy goodness in their belly... now. Also, their phone number is not on the website, making it difficult to call ahead and order in anticipation of the 45 minute wait ahead. read more

Standard pizza here, nothing outrageous. Service, although friendly could hardly be called service at all. Yes, they took the order and my credit card but that's about all they were able to do. We sat waiting for over 45 minutes in an almost empty restaurant for our food. 2 customers who came in well after us were served before us. On a Tuesday at six thirty we were four of nine total customers. There appeared to be six young dudes "working" though I can't imagine what they were doing. I'm pretty sure I could save the franchise owner some serious money by running the place by myself. Six employees and nine customers (5 whole pizzas) and it took almost an hour to get our food which when it did come wasn't even hot anymore. I'm fairly certain I watched them pull the pizza out of the oven, cut it, box it and then put it on top of the oven only to be forgotten until they realized we were STILL sitting at the table right in front of the counter just looking at them. "Oh, you still want pizza?" I could have walked over to Safeway across the parking lot, purchased a frozen pizza, asked them to cook it and eaten it before they served us. I could have gotten fed up and called another pizza place to deliver to us sitting at that table before they served us. The pizza was alright I guess but not worth the wait. read more

Never ever ever use the online ordering. We are locals to this establishment an every time we order online we get hosed. The wait time is twice that of the folks who come in and order off the street, and the online order is ALWAYS wrong. Tonight my wife waited an extra 30 minutes past the time of the online estimate. People who came in off the street and ordered got their order first. When we got our order, finally, the pizza was cold. This isn't the first time, but will be the last time. Round Table, which is just as close practically, runs circles around Mountain Mikes. We gave them several chances, and they have failed every time. Sticking to Round Table unless a miracle happens. If you're Prunedale local, I'm probably preaching to the choir. Mountain Mikes falls flat compared to Round Table. If Mountain Mike's was my franchise, I'd be alarmed. The lack of caring is also a testament to their dedication to their customers. After several attempts, We will seek our weekly party orders via Round Table. read more

SERVICE IS IN GREAT DIRE NEED OF IMPROVEMENT!!! We reserved for a party of 20 for our soccer team of boys and arrived 30 min early to order the pizza. There was hardly anyone there when we made an approximately $200 order. After 45 minutes later and seeing other customers who ordered after us receive their pizza, I inquired about our order which consisted of 5 pizzas & chicken wings and was told by management our order "never printed out" for them to start making our pizzas! Tell this to 8-10 year old boys who are super hungry!! The manager apologized and offered A free large pizza! All our soccer families are ALL LOCAL here in Prunedale area so not sure if we are to return! The pizza was OK, BUT NO BUENO & NOT IMPRESSED with their efficiency & customer service!!! read more

We had a horrible experience with a home delivery. I paid online - the delivery person arrived and asked for payment. I showed the receipt that we'd paid. He asked to see the credit card information - he was very demanding, saying we did not pay and he needs payment - we contacted the branch and they too were very confused. They asked me to log onto my bank to see if the exchange had processed, which it had. All this, and the delivery person sped away down our narrow rural driveway. This was so unprofessional - creepy, and totally embarrassing to have happen in front of guests. Serves me right for ordering cheap pizza for our get together. Never, ever again - no more Mountain Mikes! read more

Takes forever. Do not stop here if you are only passing through town. 30 min + and counting for one sandwich. The worst

The topings were good and it didn't take that long for delivery, but they delivered a box of grease. The whole bottom of the box was soaked and dripping. It was also cold. I don't think i will order from them again. read more

55 mins from 7:58...... 9:30 called and they need to make a new one! They want me to keep waiting... F that and the free soda you suck for killing pizza night for a three year old!!!!!!!! Management blows read more

Nice Pizza parlor, we won't be back taste like frozen dough and canned sauce and salad dressing was blah

Just opened up a couple months ago , so everything is nice and new . I was very impressed with the staff , young crew . But very nice and go out of there way with there customer service . I was very satisfied ! Will be going there more often . read more

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Customer service is definitely not the best. Made a phone order and the woman over the phone gave me major attitude for simply asking a questions. Don't expect a happy welcome here. read more

Probably the sparkliest cleanest pizza joint in Monterey County. There are quite a few Mountain Mike's Pizzas in the area and I've probably been to all of them at least twice and the pizza is always consistently very good, every time. Tables are large, seating is comfortable and doesn't feel cramped and spaced reasonably well apart. TVs line all the walls, every which way, so you can watch local news with captions or the football game wherever you sit, if you are into that sort of thing. One thing that'd be nice to have here is free internet access like the Marina one. read more

Really like having Mountain Mikes here in Prunedale. Great pies, very outgoing friendly waitstaff and counter workers. Clean and open atmosphere. Did I say great pies?! Regarding delivery: Since pizza is the most popular food on the planet, please don't lose your mind if sometimes it takes a while on delivery. There are two places for pizza here in Prunedale, and traffic is horrible in Prunedale tween 4-7 most days. I find that on average when I order delivery it's hot and at my door in 20-25 minutes. Glad Mountain Mikes is part of our community! read more

I've been buying Pizza from Mountain Mikes in Prunedale for years. I've always tipped around 7 or 8 dollars. Last week I ordered a Robbers Roost Pizza and it came messed up, the toppings had mostly moved to one side like the box was turned on it's side, plus it had some red peppers that we didn't ask for. We put the toppings back all over the pizza, and removed those awful peppers, then ate the pizza. I called the pizza place and told them how unhappy we were. The lady said she would have the manager give me a call. I still have not heard from him. I've always complimented them on their pizzas in the past, and this guy can't return my call. Maybe these guys only work good when everything is good. You can tell how good a company is by how they react to a problem. I made the mistake of giving him the benefit of the doubt when I should have not repaired the pizza and just asked for my money back. I thought he would apologize and we could move on... he doesn't care. read more

Had ordered online through the yelp app to try it out and was amazed at their amazingly friendly and fast response time. They even made sure to call me to let me know one of my items was out of stock and if I wanted a replacement item. I agreed and they adjusted the price of my order for the item. The delivery was within the expected window promised and was very no hassle. The driver came dropped off the order and left without needing the signature or anything. More convenient for me plus with ample plates, peppers, and cheese. Definitely would order from this place again. read more

They sent the wrong pizza the first time but when I called they made and delivered the correct pie. Pizza was good and I'll order from them again when I'm back in town. read more

Mountain mikes in Prunedale is one of the worst places to ever go for pizza online orders take at least 20 more minutes then when it says it's available and on top of that one of the employees was clearly on drugs and kept asking me what my name was and what my order was and then kept telling me that it would be ready in five minutes which it was not this is not my first experience with waiting a very long time and it's not the employees because II get a different one every time read more

Great service the manager Antonio has always gone out of his way to make every time a great and awesome visit. My family and I live in Watsonville and right around the corner from anothe mountain mikes but we don't mind the drive here every time we want a good pizza ,friendly and good serves ! It's worth it thank you Antonio and staff!!! He deserves a raise ! :) I took the time to write this message to help good service get the Recognition that they deserve I do this when people go over and beyond what they need to do to help others and give you good service and that's why people come back here to the Prunedale's location read more

This place is so much better looking, since they remodeled. Their lunch buffet is 10x better than Round Table's (Prunedale). I know we'll be back again. read more

We always phone in our order and it's ready 20 minutes later. Great pizza and good service! Much better than Round table .

Why on earth would you take down the salad bar at 8pm and close at 10pm. We came here to get some pizza and salad and got there at 8:06 and can't even get a side salad or anything. Lame. The pizza is actually pretty good and atmosphere is clean with lots of big TV SETS. read more