These are probably the nicest people in this business. They are also, like many very nice people, totally incompetent. a Without going into too much detail, One of the main reasons I went to the clinic (among others) was to get my dogs chip information read, so I could update it. I asked them several times to do this and they told me they would email that to me. After I get home they tell me "sorry, we forgot. Just come back in and we'll do it". I'm sure everyone understands how much hassle it is to bring my dog back to the vet. Not to mention time I don't have. As much as I tried to make sure and remind them several times while I was there, they can't see to perform this very minor task. I even made certain to aske BEFORE I left if they had it and they said "yes we'll email it to you". Idiots. I understand people make mistakes. What I don't understand is when I try and try and try to remind them and make sure they don't make the mistake, and then they totally screw up and act like "it's no big deal if we waste another couple hours of your time", I get a little upset. If you can deal with the half ass way this place is run, by all means go there. I can't. read more

The Vets and the Staff here are always so helpful and caring. I have a very crazy pup who hates everyone and thing, LOL and they do their best to make appointments and get us in a room as soon as we get there. They are a great small vet clinic. read more

I recently moved to the Vail area from Texas and needed to establish a vet locally for my 3 miniature schnauzers. I was delighted to see a clinic in Vail... I easily set up appointments for my 3 separately. Everyone from the receptionists, vet techs and vet, Dr Amy welcomed me and my fur kids. Another plus is the office is less than 10 minutes from my house. It's always a worry finding and seeing a new vet, but I made the right choice with MVAC. The office is very clean and inviting. I am so happy that MVAC was available to me and a terrific place to take my pets. read more

Best vet clinic around. Dr Amy took awesome care of our 5 original pups with love and compassion and was there for us as we lost them one by one. Now her and her staff take care of our two newest ones and we would never take them anywhere else! read more

We've been bringing our girls Poppy and Violet here for roughly 3 years now. We made the switch from another great southeast side vet purely due to the closeness to our house and convenience, along with a strong recommendation from a friend. So far so great. Vet's on staff are very knowledgeable and appear to enjoy their work (matters when you are talking about your fur babies!) Their staff also seem super engaged and happy which speaks to the management of the practice itself in my experience. We are always able to get appointments when we need to, although our girls are relatively healthy. read more

5 hours ago I had to put down my 16 1/2 year old labradoodle, Bailey girl. She was absolutely adored and this was one of the worst things I have ever had to do. MVAC was absolutely amazing. I walked in and couldn't even speak and they hugged me, helped me with Bailey, took me to a comfort room with a giant dog bed and allowed me to just lay and love on my girl one last time. They let me take all the time I needed and gently helped us through the process, loving on Bailey the whole time, speaking sweetly to her and holding me as well. Dr Seidel and her team were kind, compassionate, caring, loving during one of my darkest days. I am grateful. read more

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Very friendly and helpful staff from the front office back. I moved here from Missouri and didn't know who to use. Very pleased!

New arrival to town and needed a health check for an anxious kitty. Chatting to front desk was pleasant, and got us an appt the following week. Dr Terese took great care of our boycat, taking the time to ensure all of our questions were answered. Very thorough and reasonable care $60 for visit and quick response for compounded RX needing their approval via Chewy. She also has a Bengal so that was an extra bonus to share our Bengal love. Thanks Dr T! read more

I had a truly positive experience here, even in the midst of a stressful situation. The entire team was attentive, compassionate, and incredibly respectful -- not just toward my concerns, but toward my pet's background and needs. I never once felt judged or rushed. They took the time to listen, explain things clearly, and create a care plan that felt both thoughtful and thorough. It was such a relief to feel supported and understood. I'm grateful for the level of care we received and would absolutely recommend this clinic to anyone looking for a vet that leads with empathy and professionalism. From the front desk staff to the nurse to Dr Torres. They were all great. read more

Excellent veterinarian, highly recommended!. The entire staff is very caring to our dogs !. They are all awesome! Highly knowledgeable veterinarian. Thank you for taking such great care of our dogs. They are always available to get my dogs an appointment. Laurie C. read more

Mountain View Animal Clinic - Isabel napping - Veterinarians Near Me - Vail, Arizona

I had to put my Archie, Ridgeback mix, down. He was 14 years old and it sadden me to do that. The staff was great. You couldn't ask for better. Thank you Jay g. read more

This vet clinic has always taken care of my fur child when needed, even when I was a returning client. From front to back staff and drs, everyone makes you feel welcome. I don't remember the last Dr I just seen, but she was the sweetest and the techs took amazing care of my Morty when I was in a panic. Highly recommend Mountain View for your pet needs. read more

Mountain View Animal Clinic - Morty - Veterinarians Near Me - Vail, Arizona

Was a little over a month overdue for a vaccine for my dog. Called to make an appointment and spoke to Melinda and explained i needed to update my dog's vaccination and heartworm test. She scheduled me right away the same day... great! Arrived and sat in the waiting room. Vet tech came out to explain since he was over a month overdue they couldn't just do the normal vaccination and they don't do the 2-3 yr one i wanted. I felt stuck and unsure why we weren't taken back to a room to speak with a vet. Agreed out of distress. Husband took dog out to the car afterwards and i had the displeasure of speaking with Crystal and asked why i wasn't informed of any issues when i booked the appointment. very unpleasant and stated we wouldn't be back in the 3-4 weeks for the ridiculous booster. She was oh so happy to say she'd get the records and when asked for veterinary referrals she was flippant to say there were plenty in the area. Do not go here. the veterinarians may be great but their staff is snotty, untrained, and incompetent. read more

Love, love, love this vet office!! Have had appointments with both veterinarians, they are both great! Had to make the difficult decision to euthanize two beloved pets. Received the information I needed and honest opinion of the doctor, which helped me make the right choice for my pets. Everyone at this clinic was so kind and provided a wonderful environment to say goodbye, for now, to my fur babies. Two other pets had to have some pretty extensive dental treatment done. They were very well cared for during and after their surgery. I highly recommend this office. read more

When I was promoted to leave a review for Mountain View- I couldn't believe I hadn't left one already! I cannot find the words to explain how happy I have been since I found this vet! They are so caring, always available, and fun! We love going to visit and they make even the hardest visits bearable! Dr. Amy is a god send and I don't know what I would do without her!! read more

This clinic has changed so much. The staff is great, my dog was comfortable seeing the vet. The Vet was down to earth. Pricing is reasonable

Quick response to an urgent care need. Staff are knowledgeable, efficient and responsive. The treatment is working and my dog and I are much relieved and happy. I would recommend this clinic. read more

I just want to say our experience with Mountain View was more then we could have asked for. In our time of sorrow having to say goodbye to our beloved Koa. They were so compassionate, and understanding. They made sure Koa was comfortable, and showed him lot's of love. They even gave him a special treat of chocolate kisses. They did not rush us through the process, like most places. Instead they gave us our own special room to have alone time to say goodbye. We cannot express our gratitude enough. Thank You Very Much!! The Specht's! read more

Mountain View Animal Clinic was recommended to me by a neighbor who had used them to care for her animals for over 20 years. In my case it was time to put down our 15 year old Chow mix. Dr. Hoffman, her technicians and staff were extremely helpful and genuinely cared for our dog and his comfort. At my age I've had to do this a few times and although it never gets easier they made every effort to lessen the pain both to our dog and ourselves. I'll be taking our other animals here for care in the future. Give them a try they're wonderful people. read more

My puppy had his leg amputated and this vet was absolutely amazing! They treated my dog like it was their own and treated us with so much respect! I will only be going to this clinic from now on thank you guys so much :) read more

Mountain View Animal Clinic - My puppy - Veterinarians Near Me - Vail, Arizona

I loved how the Doctor treated my animals an impressed how Dr. McMillan took care of them. Now that Dr. Amy and Heather took over the place, I continue to be impressed. They care about the animals, they are right in line with prices and do not take advantage. They give you their recommendations and the options for me to be completely informed so I can make a decision that is right for me and my animals. I completely trust them with my animals and I am VERY protective of my animals due to them being certified service animals. read more

Mountain View Animal Clinic - Veterinarians Near Me - Vail, Arizona

Loved my experience! I'm new in the area and wanted to get established with a vet for my sweet Lucy! Dr. Bob and his technician were amazing and took the time and listened and explained her care! Outstanding staff and didn't feel pressured about certain things and it's about the care of the animal not $$$ signs which is very refreshing! Thank you all so much for making Lucy and I comfortable and welcomed! Outstanding and caring!!! read more

My dog is a regular here and when Dr. Amy strongly suggested taking the rattlesnake avoidance training, I jumped at the chance. She also administered the anti-venom vaccine. The trainer was excellent and gave the group of dog owners an orientation. All in all a very well organized event, and I am confident that the next time my dog encounters a rattlesnake, he will avoid it quickly. read more

I had to find a new Veterinarian and decided to go to this Clinic. They were recommended by our Groomer as she had good feedback from her customers regarding this Clinic The staff is very friendly, Dr. Bob listens to you and discusses any issues with you regarding your pet. The costs are reasonable as well.Our fearful little fella was well taken care of and we will be going there from now on. I would definitely recommend this Clinic to anyone seeking a new Veterinarian. read more

We just moved to the Vail area and were looking for a convenient, reliable, and reasonable veterinarian for our dog. We went with Mountain View based on location and other reviews. We are so glad we did! Not only were they able to get us in sooner after we had a conflict with our appointment time, Dr. Amy and her staff were friendly, knowledgeable, and made us feel welcome to the area. Dr. Amy informed us about the local pet safety concerns such as Valley Fever, snake bites, and the Bufo Toad. The extra time, attention, and communication showed her professionalism and how much she cares about pets. read more

Jan 1st I received a request for my Opinion around the level of care I had received at Mountain View Animal Clinic.I responded with my honest assessment of how shabbily I had been treated specifically citing the attempt at a guilt trip all but hinting that the reason for the dog's deteriorating spine may have been caused by NOT getting my dog's teeth cleaned.  Very quickly I was given a Treatment plan citing a cost of between $815.66 - $1260.23!  I asked that the bill be revised to reflect only the care of my dog for his leg.I was assigned Account #6856, Invoice #80687 and PAID $266.68. Yesterday I called Rita Ranch Pet Hospital to make a Quality of Life appointment and gave them Mountain View Animal Clinic's contact information so they could retrieve records.I was not surprised when they called to tell me that MVAC DID NOT show me as a client!I told them I was not surprised as I had written a negative review. Evidently, I am to assume that the Treatment Plan prepared by Dr. Amy Hoffman and the Tech:   RLF as well as the receipt of the amount spent are all a figment of my imagination!As are the emails Welcoming to the practice as well the one soliciting my Opinion!! I am a Senior Citizen and do not appreciate this blatant ploy to guilt people when they are the most vulnerable into spending money that will not affect the outcome in any way! This is similar to what happened to me 3 months before my Mother passed away and went to the  funeral home to make the arrangements in advance.  They tried to guilt me into a $250 silk pillow so my Mom's head would not get wet!!!  Yes that silk pillow would have saved my Mom's life! Guilting me into a $1000 expenditure for teeth cleaning on a dog who is at the end of life is a blatant attempt to gouge for as much money as can be made. Denying that I was ever a client of Mountain View Animal Clinic, well I have no words other than 1) they don't care about their patient, only what $$$ they can generate or 2) the owner is clueless or simply does not care or worse encourages the practice. Finally denying that I was ever a client of MVAC despite the modern era of emails strikes me as juvenile and extremely unprofessional. I will make it my mission to tell everyone I come into contact about my experience with Mountain View Animal Clinic. And Yes, I will be posting this on Yelp and any other Social Media site I can locate. You don't take advantage of people when they are vulnerable! read more

I am from New York and finding a new vet clinic was a little nerve racking for me because my animals are my life and I wanted the best care possible. When I met Dr.Viv and saw how much she loves animals and how my Marty licked her face I knew she was great. Also liked how informative she was, so I knew I was in good hands. All the staff are welcoming and I enjoy that they introduce themselves when they walk into the room. I like knowing who is seeing my babies. I highly recommend this clinic and can say first hand Dr.Viv is beyond amazing!! Alison F. read more

They quickly got our dog in for some allergy issues. They were great about going over different options available and the pros and cons of each. Plus I didn't break the bank with the visit. read more

My negative review is due not to the healthcare provided to my pet, but due to the behavior of the person who handles billing. I took my pet in to have some growths on her skin removed. They were going to put her under general anesthesia. I knew that they would want to also do a dental exam and cleaning, but my pet didn't need it. (This according to the vet on a previous visit.) So I told them that several times when I arrived and started to do the paperwork. But the paperwork included a long, confusing list of items. While telling the office staff that my dog didn't need dental, I drew a bracket beside the items that, as I thought, included dental, and then wrote "declined" by the bracket. However, evidently my bracket didn't include the item I was trying to decline (which was the item just above the bracket. So they did the dental, to the tune of over $300. When I got the bill and objected to the bill for the dental, the office manager just said, "Well, you signed the paper, and we did it. No refund." She was disputatious and curt, as if it was an argument she was determined to win, not a customer service encounter she needed to deal with effectively. She offered no "I'm sorry about the misunderstanding" or any other recognition that they had some responsibility. I mean, after all, all you need to do is look at the paper I signed. CLEARLY, I was trying to decline SOMETHING. I was not trying to avoid paying the bill for the dental work. I can afford it and, more importantly, they had found and removed a broken tooth, so I'm glad they looked at my pet's mouth. But the billing manager assumed that I was not worth being believed. She assumed that I must be lying. I resent the insult. And I won't go back again to Mountain View Animal Clinic in Vail. read more

I called to schedule an appointment for one of my pets because the cat is really sick. When I scheduled the appointment two weeks ago I was told the soonest They could see my pet was the 18th of February at 1330. When I went to check in I was told that there was no appointment for my pet and they were unable to see the animal. I had to call back to see if I could get ahold of the office manager or even the vet just someone in charge. I was informed they were out of the office today. Very disappointing to say the least. Now I have to scramble to find a new vet. read more

When you come here you're like family! Friendly happy staff that actually get to know you and your animal(s)! Even though it is a 30 minute drive for me I won't go anywhere else. They are upfront with their pricing and don't pressure you if at the time of the appointment you can't afford the boosters needed, they'll reschedule and administer the meds at that time. read more

They were so nice. I'm an animal lover and I was pleased to see how they treated the pets. I would recommend without a doubt.

Dr Viv is really great as is the office staff. My dog does not like other dogs and is often rather difficult in just seeing other dogs in the waiting room. The staff is always extremely accommodating and works quickly to put us into a room to avoid any situations. Additionally, Dr. Viv has always spent time in examining our dog and answering any questions. She really loves animals and it shows. Thank you! Excellent clinic! I wouldn't take my dog anywhere else! :) read more

I hAve taken 4 dogs, 2 cats and 1 horse to Dr. Monika here! I have been thrilled with not only the visit but the outcome. The office staff is friendly and kind and do their best to see my critter kids asap. Dr Monika will use both traditional and herbal non traditional meds and is so loving and caring. An additional plus is my checking account is not deplete when I leave. I have been beyond happy with the care and convenience of location for my animals. There is another vet here but I have never met or used. This review is based on Dr. Monika read more

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Love this place!! Jennifer at the desk is so friendly and warm! Both doctors are very compassionate. The vet techs are very gentle with my dogs, especially the woman that usually takes care of Bella, my fear biting, anxious dog. I forgot her name but she has long dark hair. The prices are very reasonable. I would not take my dogs elsewhere read more

Dr Amy is amazing. I have been taking my sweet often hard to control Abbie girl To Mountain View for some time now. Both the doctors, techs and staff are very caring. When the time came to put my Abbie girl down, I e-mailed Dr Amy on a weekend day asking if she offered at home euthanasia and sent photos of my pup's worsening condition. She responded within minutes telling me she will see if she can get a tech to assist. We set the time, and she came to my home. Without a doubt one of the saddest days of my life, but I will be forever grateful for Dr Amy's assistance in helping Abbie feel at ease in remaining at home resting in my arms. ps: I live in Vail Az, not quite sure why it shows california read more

To preface this review is only of the front office only. I never got to meet the Veterinarians, so they may still be great but I'll never know because the front office was very disappointing. I recently moved to Vail and needed to find a closer vet than the one I used to go to who's an hour away now. I made an appointment for my 8 week old kitten to establish care. A couple days before the appointment my kitten had been having several days of diarrhea which can be serious in young kittens. I called the office asking if they by any chance had any cancellations and let them know of the situation. The young woman who answered bluntly told me "Well, we are completely booked." and did not offer any other options such as where to go for emergency vet care or if an exception could be made by asking the doctor. Since she didn't offer any alternatives, I asked if she has any recommendations to which she again bluntly told me "I'm not the doctor so I can't give any." Again, another chance lost to recommend an emergency vet. When most people call regarding a sick pet they are usually scared and worried. To be met with such apathy doesn't put much faith in the office. Before I hung up she did finally offer to leave a message for the vet but added that she wasn't in the office yet. I told her that wouldn't be necessary and I ended up calling my previous vet who also told me they were completely booked but due to the serious nature of the symptoms they would ask the doctor right away if they could fit me in the same day. They were kind and gracious and got me in within two hours. That's the kind of care you would want from a vet office. I called back Mountain View several times to cancel my appointment for my kitten and was unable to get a hold of any live person and even got hung up on once. I had friends also have trouble with the front office picking up the phone and they too have taken their kittens primary care elsewhere. The front office is so important to any medical practice. They are the face of the clinic. Their kindness and compassion can really make a business stand out from the others. Unfortunately, the front office here leaves a lot to be desired. read more

Mountain View is the best vet clinic I have ever been to. I started there in 2007, unhappy with my current vet. We have been going there ever since. Everyone who works there is just wonderful...caring, kind, and friendly. They took such good care of my three black labs over their entire lives. I always trust the doctors there, and yet it was always my decision on how much treatment and cost was involved. You will not find a nicer or more accommodating vet office in southeast Arizona! Highly recommended! read more

I love mountain view animal clinic! We have two dogs, six cats, and 9 rabbits that are all seen there as needed. We had one incident where our new kitten caught pneumonia and was salivating and having trouble breathing and they squeezed him in on such a busy schedule so we didn't have to spend thousands of dollars on an emergency clinic. They are so reasonably priced and you can tell the staff there really care about animals and there well beings. read more

The staff is extremely caring and willing to help. New to area they were helpful with the transition. Highly recommend for your pets needs.