I brought my truck in to have it washed and I paid for the gold wash for $22.95. After the windows were cleaned the man called me up to pick up my vehicle that it was completed, but they had not cleaned the wheels or put Tire dressing on or even wipe down the bumpers. My truck even has rubber floor no carpet. When I pointed out to him that the wheels had not been cleaned and there was no tire dressing he said okay. He put Armor All on the tires and then didn't wipe down the wheels. I called the manager on duty to complain and was told to come back another day. I work during the week I don't have time to go back and have my car washed I'm not going to take time off of work to redo something that should have been done right the first time. This is NOT a hand car wash it is a machine car wash like at a gas station. Its a drive through automatic machine the only thing extra they do is clean the windows for you this is a $11 car wash. They do not check to see where the machine may have missed. I would never recommend this car wash to anyone, just go through the drive-thru and save yourself $12 I would have given this review one star had it not been for the managers offer to come back another day but like I said I'm not going to drive to the city of Upland when I live in Chino just to have my car washed again because they made a mistake twice. If you're going to do this for a living do it right or don't do it at all. read more

Mountain View Car Wash - Wheels were not cleaned. It is just brake dust and wipes off with your finger - Car Wash Near Me - Upland, California

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I paid $320 to have my truck detailed. When I got home I realized they did not clean out the truck bed. Also when I negotiated the price I asked for a "Clay Wax". I did not get the Clay Wax, what I got was a regular wax job, and a poor one at that! What I got was screwed! These are new owners and their service quality is terrible! read more

New owner will not honor previous owner gift card. Same business, if you want wasn't to stay in business you should honor gift cards in your name. Outrageous prices for a basic car wash and vacuum. $35.00. They also have you drive your own car through the wash. What is the $35.00 for?? read more

Very professional place they did my car detailing and shampooed inside..cleaned the engine and their charge very low as compared to some other carwash places. Their service is amazing and u dont need to wait for long time to get your car taken care.of...highly recommended. read more

Mountain View Car Wash - My car - Car Wash Near Me - Upland, California

Please don't come here. It's very clear that they don't know how to provide the services they describe. Paid for "Platinum Car Wash" and what the service they provided was beyond basic. What an utter disappointment. Spoke to the manager requesting my money back and he declined. I was unable to stay for them to "fix" the errors. But needless to say you definitely do not get what you pay for at this car wash. read more

Dont waste your money here. I came in on saturday for a full service wash and wax for 50$. The result was my rims were still very dirty, there was minor damage to the paint and water stains everywhere. These people don't care about the quality of their service, they only care about getting your money and getting you out. I would of done a better job taking it to the express wash at the gas station for 5$ and doing it myself. read more

Mountain View Car Wash - 50$ wash and wax... very bad Never coming back. - Car Wash Near Me - Upland, California

$15 for a basic car wash with no perfume spray. I think that's expensive. It could e at least I clides that. They also have express exterior washes for $6 and up though. That's not bad. They have specials on Tuesday's for Seniors and a managers special on Wednesdays. Of course they don't give money back for tips to the guys outside, but the conveniently have an atm that will charge you tons of fees to give their own workers tips. Smh. Come on now. That's going to turn out to $8+ after fees. You guys should just let people have the option to get cash back. They were pretty detailed with everything. It didn't seemed rushed like most places. read more

I just took my altima to get a full detail for $130. Took about three hours to finish the windows had water marks and I walk up to my car and notice my bumper has a huge crack and was coming off the car. I asked what happened to my car and he quickly snaps in the bumper and says it was already like that that he will check the cameras. I said ok. They never check the cameras. The boss comes out and says there is a sign out that if anything happens to your car , it's not on them. WTF!!! Never going back back here! read more

Mountain View Car Wash - Car Wash Near Me - Upland, California

Been coming to this car wash for a while now and like their price and service. Boys are friendly and provide fast service.

Place ruined my oil pan. Stripped the plug, caused a leak. Had to get a $400 service at my mechanic to fix the problem they caused. Went in to tell them they completely ruined my car, and i got to fill out a cute little paper form that i never heard back about. AVOID THIS PLACE read more

This car wash is a genuine gem. Cheaper than most car washes and they do a better job. Employees are always nice and direct, which I appreciate. I don't do the self wash. read more

I shouldve listened to past reviews. You're better off just going through a Chevron car wash and vacuuming yourself. Which is what I plan to do from now on or go to a self service spot. Had to wipe down my own windows after the service with my own cleaner thanks to rinse spots. Middle front was neglected of vacuuming, and overall car still had dirt splots despite getting Silver package. Oh and despite wanting to use the $3 off Yelp coupon, cashier rushed to attach a $2 coupon and said something derragatory about customers using Yelp. Didnt bother arguing with her, why waste time on idiots who can't see 2 feet in front of them? It's pretty obvious Yelp is hurting them but they won't do anything about it. Welcome to the Age of Technology! Workers outside don't look happy at all, which stems from management of course. Unhappy workers = crap car wash results. Good thing I tested this out with Silver Package before going for the Platinum package. One star because they have soap and water. Another star because they have towels. Smh read more

Sucks do not come here. Cashier doesn't wear mask. Inside is hot and doesn't seem they turn on the AC. Expensive for the service you get.

They do a hand wash for $25. That's the cheapest I've found for a real hand wash and they do a great job. read more

Mountain View Car Wash - Time to get the beast washed and head to the gym - Car Wash Near Me - Upland, California

No wait and now i know why! The drive through car wash ripped off one of my windshield whippers of my 2017 Ford Flex and broke it! Mgr on duty wasn't able to fix it nor didn't wish to replace it! I asked for my money back from the 6 dollar wash or a free next time and the Mgr said no there's nothing the can do! Guess they would rather a bad review then an easy fix read more

I came in and specifically asked for my tires to be cleaned. When they were not, I questioned the manager and he said he would correct it. They later sent the cashier over to tell me they would clean my tires/rims for 10$ each. And there were water spots all over my windows. I immediately went to Auto Zone, got a degreaser and glass cleaner and did it myself. NEVER AGAIN read more

Rude /disrespectful The manager can't speak English Cashiers should be fired because she is rude They don't do a good job on cleaning cars and the don't vacuum like they should Don't go there read more

I keep coming back to this place to give it another shot. Save your money and use the $10 car wash at the gas station, it does a better job. Paid for the platinum wash today ($35 +$7 tip) and left with smudges/streaks on my Windows, and you could run your finger over my hood and tail gate to wipe off dust. And where's the air freshener? They were closing and I was offered to return tomorrow for a second wash. read more

Livid! They did not even clean my car. On the inside it looked the same. I been to other much cheaper places and they have done an outstanding job. I can not recommend this place to anybody. read more

Brought my car in to get a wash and carpet and seat shampooing. When I got home I realized that there was a few problems with my car. First I noticed that the windows weren't properly cleaned, also my tint started to lift from my back windows, and my cigarette lighter stopped working. I called the same day and spoke with a lady who told me to come on the following day, when I came in I spoke with Anthony who was very helpful. He told me the manager will be in the next day and he will be able to help solve all my problems. I came in the morning time when the manager was in and he was very unprofessional. He told me that all items that are left in the car are not there responsibility if broken or lost that there is a sign that saids that when entering the wash. He also said that "if a customer leaves a $100 bill in the car that it is not on them if it is missing". Yeah that is really not what I wanted to hear. I paid a $130 for a cheap wash and interior cleaning that could have been better. I asked to get my money back for the horrible job and he told me "no, all I can do for you is give you a basic wash($25) just to clean your windows and vacuum" I've came to this place in the past never had this before, once I've learned it's new ownership I will never come back. read more

Mountain View Car Wash - The owner told me "All personal belongings are at owners expense and is to be removed"? - Car Wash Near Me - Upland, California

Best carwash in town.HANDS DOWN I have been a loyal coustumer at this location, they do an amazing job they take care of my car.And the staff here is Amazing i recommend it. read more

We're not sure when they changed ownership since we hadn't been since prior to COVID-19. They won't honor our gift cards that have 6 Silver Washes left on there. I guess we need to contact consumer affairs since the new owner is not aware California Code doesn't have expiration dates on gift cards/certificates even with a change of ownership. You're going to lose customers over $100. read more

* Service Department has no customer etiquette and horrible social skills. * Get your car serviced at a quick lube place, they are much faster, convenient and most of all friendlier. * Haven't bought a car here, but if their sales department is anything like their service department then I recommend going somewhere else that will treat you like a customer. read more

The auto repair service is great. Today was the second time coming in to do some major work, and I will keep coming back. I have gone to a few places for maintenance and auto repairs around here and by far Mountain View is the best. I feel like a welcomed customer and not just a paying consumer. Roman is so friendly and patient. He showed me the brakes and the rotors, and I had never had any mechanic let me LOOK at the work they were doing. Roman took the time to look up different prices and explain the difference in quality without feeling like I was pressured to done more expensive thing. But I took the more expensive one because of the life time of the better parts compared to the cheaper parts, and I plan to keep my car for at least 5 years. It was definitely a good investment. Now Roman did say it was going to be 12:30, but I call a call at 11:30 saying not until 2. This may seem bad, but it was good in the sense that Ricky, the manager, actually called me to let me know! I have never had other mechanics actually call, and I always have to call for a status update about 30 minutes AFTER they initial estimated time. And instead of just "my bad", they actually apologized genuinely and explained that they gotten busy and they were short a guy, and that they wanted to do a good job. Hey, man, no problem! I love the fact that at least I'm not in the dark about what's going on with my car. And because of the wait, they upgraded the car wash for free! AND they picked me up from my place. I had planned to walk, like I usually do, but it was a hot day, and I appreciated the offer. read more

DO NOT GO HERE! They ruined my tint, and broke my charging port after spraying wax polisher everywhere which has now left my car completely greasy. The car wash included with complete shampoo was a joke. I swear a 5 year old would have done a better job. Water spots everywhere and bird poop still on the window. After being told to come back when manager was there, he denied everything and refused to fix something they ruined. If you car for your car, do not go here. Worst service ever! read more

I'm giving this place two stars for the guy who manages the oil change bay, about whom, not enough good things can be said. The girl who works the cash register is an indifferent minimum wage employee, and I have to assume the owner is a cheapskate loser. I've been coming here since 1995, and in the last several years, it's really gone downhill. If you don't have cash to tip the guys working on your car, you can either use their ATM and pay a ridiculous service fee, or you can go to hell. They literally tell you to walk to an ATM, and I've heard two different people behind the register tell customers, "I guess no tip then." If this is how the owner(s) feel about their own employees, then screw this place. There are a dozen car washes within five minutes of there, I'll be trying one of them next time. read more

I've been taking my cars here for a long time. Today i was in a rush and wanted to do the express wash. Their Credit Card has not work for a long time so you have to wait for someone to take care of it. Well, today i waited for several minutes, I'm stock in there, nobody is coming. Decided to pull back so i could leave and scratched my car... So much for express wash !!!! I'm super sad. I hate when people don't tend to their business..... less than one star for sure. read more

Slowest place ever. Three people in front of me waiting for manager who is overwhelmed. Way too much money. Better off at the self service car washes. read more

I cannot believe for the prices they charge here don't even hand wash your car...and I have to put my own air freshener in my car this place is a fucking joke wont be coming here again read more

Pleased with the work. Very detailed for a basic wash. I would recommende them feom my experience. read more

Mountain View Car Wash - Car Wash Near Me - Upland, California

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Came in today for a regular wash. Last time I was here was about 4 years ago. So thinking service probably changed. Well my car looks just how I brought it in. Horrible dirty. read more

I take my truck here all the time and I always get great service. The best thing is when they a mistake or take too long detail shop the manager always takes care of me. One time I was waiting in the restaurant next door while my truck was getting detailed and they took way to long. When I told the manager I was next door eating he paid for my daughter and my meal! That's great customer service! They have competitive prices but they do real nice work and always respond well if you have an issue. I've been coming here for a couple of years now and only ever had a couple of issues which were resolved immediately ! Great local car wash with excellent customer service! This is the car wash I go to most. Also, I've had my truck waxed and clay bar sanded and even has the interior shampooed and every time the do a really good job without emptying your wallet read more

Mountain View Car Wash - Car Wash Near Me - Upland, California

They do not vacuum your vehicle properly. Vacuuming was left half way. Check your vehicle before you leave. Never going there again.

Never coming back to this car wash again! I always came here twice a week but they just lost a regular customer. The new ownership is horrible. I tried to go on Wednesday to get a car wash and it's usually $3 off a package on Wednesday's but not anymore due to new ownership! They also raised their prices. I ended up going to foothill car wash which has deals throughout the week and has the $3 off on Yelp. read more

I've been using express washes for sometime now and this seems to be the slowest ever. The angle that customers must turn their cars in order to enter their rolling guideline for express wash is also the most awkward and easy to mess up that I've ever seen. read more

Mountain View Car Wash - After you pass thru the express wash you see there's no vacuum 4u- just a Carrows parking lot next-door - use your own rags - Car Wash Near Me - Upland, California

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I came to this place before it was closing to get a car wash come to find out they only had one person left to wash my car I felt bad for him so I told him to say it's OK to just tell the owner to give me my money back owner came out and refused to give me my money back because technically they gave me a basic wash when they in reality they didn't they only wash the car didn't dry it or anything it's kind of bad how I care more about their employees than the owner does he is a new owner and won't be for long with the way that he treats his employees that's probably why they have a now hiring sign because somebody wants to work for this asshole I felt bad for the employee so I tipped him Whatever cash I had on me and a $20 gift card to juice it up I'm never come to this place again especially with this new owner he's a dirtbag and doesn't deserve to own a business treating his employees like this avoid this place and never come here. read more

Recently remodeled this is THE BEST drive thru car wash around!! Best value ($6 economy wash) Best wash ( whole car clean) Beat vacuum that works really really well PLUS an air hose to blow out water from door cracks etc. I have been to every car wash around and this one is the best value. I am going to get the monthly service for an even better deal 5 stars read more

i am appalled i have been coming here for years and for the past year i have had a crack on my window and today the owner told me he would not accept it that we would have to pay more money for a hand wash, i have no problem with his concern but the way he told me was very unprofessional, he kept saying how it was a liability and he rather loose a customer than money. he had no problem loosing a customer and when i told him the lady never had a problem he pretty much told me she aint $%&#. well good by to you guys i rather spend my money with someone who appreciates us. plus the prices are going up. read more

I used to live in Upland years ago and remember Mountain View Car Wash as always doing a great job. I am working in the area and decided to take my truck there. What a disappointment, prices are extremely high and they did a poor job cleaning my truck. I paid $22.95 for the Gold Wash and I had to ask the man to do a better job vacuuming and cleaning the inside of my truck. Definitely not what I remember. Don't waste your money, go somewhere else read more

Mountain View Car Wash - They didn't even vacuum or clean the cup holder - Car Wash Near Me - Upland, California

terrible car wash. my sister and i came to wash our cars and the machine broke her side mirror. They weren't very helpful. Don't waste your time here! read more

Mountain View Car Wash - Car Wash Near Me - Upland, California