I cannot say enough good things about Jay and the team at Elliott Automotive. I brought my car in…read morewith a highly unusual, high-stakes issue-my serpentine belt had actually been sucked directly into the oil pan. It was an incredibly complex and stressful job, but despite having a shop full of other customers and high demand, Jay treated my vehicle as a top priority. What sets Jay apart is his absolute refusal to cut corners. I know for a fact that another mechanic likely would have given up, or offered a quick, subpar patch job that would have ruined the long-term driving experience. Jay took the extensive time required to properly diagnose the root problem and meticulously resolve it so the car drives perfectly.To top it all off, he was incredibly fair on the final price, even knowing how much extra labor and stress went into this repair. If you want an honest, brilliant mechanic who genuinely cares about the safety and performance of your vehicle, go see Jay at Elliott Automotive. They have earned my customer loyalty for life!

I am disappointed at how I was received by Kit. It was jarring and strikingly unprofessional…read more Redirections such as "I think we got off on the wrong foot" and "I am not making any statements on your character, I am making an 'i' statement" were repeatedly unsuccessful. Again this is someone whose shirt i complimented, with whom both of us had been cordial, but could not be talked into a calm state. All of this because i leveled with him and expressed nebulously aimed frustration over a job that didn't last for the drive home, as the explanation for why i was asking for a redo. I asked him, "i mean objectively, you can understand why I would expect it to last till i reached home two miles away?". His rumination on the phrase "i felt ripped off" in response to the crashwrap beginning to peel off 0.5 miles from the facility was self-driven. That being said, why even recommend this as a temporary fix if I can't drive home with it? I would've liked it done right the first time and that's fair to express. We don't have to agree or see eye to eye and it's his right to feel I'm overly difficult. It was suggested that I should've cleaned my car first, not that they should've wiped it down the first time before applying wrap. (The car wasn't in the shop to have any crashwrap applied, so why would I have wiped it?) Ultimately I paid $104 to get an issue diagnosed and temporary tape put on the sunroof. I'm frustrated that I'm out $100 and the issue is not any closer to being fixed. The technician himself was amiable and communicative and the owner is also a pleasant man to work with. That being said this experience has burnt this spot for me. Having a disagreeable person work for you isn't a dealbreaker but maybe don't place him front of house.

After two months and several messages sent, I have received no response whatsoever from Sharpen It…read moreNow. No acknowledgment, no update, nothing. This level of non-communication is completely unacceptable for any company claiming to be reputable. If there was an issue or delay, basic customer service would be to respond and communicate. Unfortunately, that did not happen here. Based on my experience, I cannot recommend this company.

Extremely pleased with my service. Brought in a paramilitary 2 to be sharpened after I had not had…read moresuch well results free handing . Not only did I get a sharp knife but also tips and advice to help me fix what I was doing wrong . Thank you !

I highly recommend taking your shoe repair needs to Gus's Shoe Repair. I brought in some tango…read moreshoes that needed new heels and some boots that I wanted to see if I could save. I love the gentleman who works the counter. His customer service is 5 stars. He is also funny and easy to talk to. I appreciated that he was transparent about not being able to fix my boots long term. We were able to switch out the heel part of my dance shoes though. This cost me $17 to replace and took a little under two weeks to pick up. I paid up front. This is located close to downtown. I live nearby so walked, but there is some street parking around. If you want an affordable spot with honest and kind people, I recommend coming here.

Very small shop but I found this in Yelp so I gave them a pair of my shoes for heel replacement…read more They did an excellent job, the one man staff and the cobbler were so courteous, and the fee was appropriate. I then gave them another pair of shoes for heel replacement because I was happy with my first pair. If you need shoes, boots, or buffing out of your shoes then I highly recommend this shop. Btw, you do need to pay them for services beforehand. I wear my shoes until the heels wear out and then have them replaced because comfort trumps fashion.

The team at Broad Street Auto always are able to get me in and out and work with my schedule…read more They've been upfront and honest about the needed work and what isn't needed. Their hard work, honesty, and integrity are the reasons I keep coming back. 10 out of 10, highly recommend!

They are very fast, my auto inspection took just 20 minutes!…read more Thank you for quick service! And a very friendly staff!

Steve is very accommodating and helpful!!! Would highly recommend !!…read moreA very good choice for your storage with a great location, , ,!!! BG

Really great unit. It's is safe, easy access, and the staff is amazing. Very friendly and very…read morehelpful.

if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

Great customer service! Was able to get tires to shop next day and mount them. Lower price that was…read morequoted by other shop. Will definitely get more tires from them!

Great service, fair prices, quick work. friendly staff …read more I have had my last three sets of tires from Vondelehr installation was quick and service impeccable as always. they also do tire patching, suspension work, alignments and more. Would recommend them to anyone needing tires.

HIGHLY RECOMMEND RVA MOTORS…read more Full disclosure: my son was the customer, but as his ride to this dealership, I can report as the "fly on the wall". My 20 year old did preliminary research and knew the car he wanted to see about. From the moment we arrived, I watched Asker treat my boy with professional courtesy, confirming this was a manual transmission (my son replied that actually is a major selling point, and I got to be proud for teaching my son stick shift), a little friendly conversation, and then time for his test drive. When we returned from the drive, my son had a question about the engine and Asker immediately brought the dealership mechanic to respond with expertise. The interactions remained very easygoing (i.e. no pressure or gimmicks) with the exchange of detail towards a purchase. Asker gave my son a fair trade-in for his previous car currently stashed at a garage, and did all the paperwork right there in house: registration, taxes, temporary tags, the works! I was so impressed with the ease of the car buying process . It's nice to do business with someone who is genuinely interested in listening to the customer, and I'm pleased my son had that good fortune today.

After 3 bad experiences at other dealerships, I was done looking for a new car for me. My husband…read morekept pushing. He found a KIA Soul at RVA in Richmond VA, so we went on a journey. We met the owner there in the morning after driving 4+ hours the night before. This KIA and this dealership were perfect for what we were looking for. His price was very reasonable and he worked w/us to do a cash deal and not have to finance anything. It's been 1 week today and we love it. I drive it to work every day and my husband suggests we drive the Soul when we go out together. So far we only had to fill it 1x even including the 200 mile drive back home.