The only reason I knew that someone was there was the closing of the truck door. Only there about 5 minutes. Never came to the door to ask if there was something I wanted him to to. read more

Not a good place. The people here are very rude and aggressive. They would not listen to me when I talked and did not listen to what I need. DO. NOT. USE. THEM. read more

These guys came to my door the day after my regular peat service company had visited. I initially told them that and turned them away, but he very politely asked if he could show me something. There were three wasp nests in the overhang above my door that the other service never caught! I hired them on the spot. Bennet was our field expert this month and he did a great job. read more

Horrible company. Because I have dogs, I've repeatedly requested that they call when they're on their way. This review is prompted because - again - someone just showed up at my door unannounced because it was too hard to call despite notifying them TWICE yesterday, one via text (yes, it's monitored) and one via a live phone call. I've used them over a year and have not seen the same "field tech" twice -- they have ridiculous turnaround with employees. We finally found a guy we liked, and when the next guy came -- he did nothing but badmouth Brad saying "well, he obviously didn't know what he was doing." For the record, Brad was the ONLY tech who helped us with a rat problem in a citrus tree, to where we saw actual results, and had been doing it for 30+ years - since the other guy was in diapers. One month, they'd bait the boxes one way, and the next month "oh, that guy was an idiot, shouldn't have done it that way." Their customer service sucks, they treat their employees horribly (relative worked for them) and despite being promised a call back at least a half a dozen times - it has yet to happen. Spend your money elsewhere, this place is a joke. read more

Reid and Joel came out today. Called when 30 minutes out and arrived right on time. Checked in with us first to let us know what they were going to do and see if we had any questions. They replaced all the sticky traps, and treated both front, back, and garage. They remembered that we had an issue with mites on some plants last time- checked them again this time- but they were gone. They checked back in with us when done- just to make sure we were happy. Thank you Moxie and thank you Reid and Joel! read more

This review is regarding the sales tactic. A sales rep from Moxie knocked on our door and we politely declined interest after allowing him to make a speech and ask questions. We explained we are happy with the company we currently have. We additionally explained that we do not make decisions on our doorstep and we will look up the company later if we'd like. The guy asked us to take out our cell phones right there and search the company's reviews so we can be "amazed". These pushy tactics are super obnoxious. How about just leaving a brochure with some info? We were told "people don't leave their pest control companies because they are unhappy" but because Moxie is so great...ok. Whatever the service is, the sales tactic was a huge turn-off. read more

Danny was great today. He checked all the areas of concern and took care of everything vet professionally even with my dog barking her head off he was able to stay the course lol read more

Just wanted to give a shout out to this team. Your salesperson was very good, talked my analytical husband right into a contract. The follow up call was pleasant and upbeat. Josh, our service tech was thorough, friendly, well trained, and courteous. Well done Team Moxie. We have had our share of pest people service our homes, I'm hoping this one will be the best. read more

We've been with Moxie for about 5 yrs and we recently moved so we continued our service at our new home. The field rep Tim came out on time, explained everything that he would be doing that day and explained what to expect over the next couple of weeks. Moxie has always called ahead of time and seems to follow up after the service was completed. We have been happy with Moxie and that's why we chose to keep them once we moved. read more

Sam was very helpful today! He did a great job with our retreat and informed me about everything he was doing. He also gave me a tip about caulking an area to help with pest control. read more

About a month ago I had Leon come out doing door to door sales and informed him we were buying a home and would look them up after we move in. He gave me his card and I told my husband how I wanted pest service when we move so I don't worry so much about my small children playing in our back yard with spiders and such. I told him the company was moxie and he said that's a great company he had in california before and loved it. I called for start up and today Matt F came and sprayed. He was very professional, answered all my questions and while he was here the bugs were coming out of hidding and died or were dying shortly after he left. Already pleased with the service and will post more if anything changes. Thank you Matt. read more

I rarely complain about a company but I must complain about Moxie. It starting in May 2019, I had a sales rep come to the door to sell Moxie pest services. I agreed to a 12 month agreement with the understanding he would do an initial service in May and then come back 30 days later for a follow up. We called in After that we would have 3 more quarterly service visits. They scheduled the 30 day follow up and never showed. Then I get a bill, I complain and they say they were out there but on the date they said they came I was not in town. But it counted even though they missed the original date. Moxie then missed another follow up scheduled date when I called to complain about bugs in the house. I got frustrated and cancelled the service, now they want me to pay $170 for canceling the contract even though they failed to meet their expectations. Please don't use this service, they do not keep scheduled dates and expect you to work around their schedule. This was not what I was sold on when the sales rep came to my house. Now they want to go to Arbitration to settle for $170 early termination fee. Read the contract, very one sided but I'm not paying anything else until they force me to Arbitration. Seriously, they failed to meet their expectations and still want me to pay. Wow read more

Dean our technician provided excellent service and listened and answered all of my concerns and questions. He updated my account information to ensure that future technicians would be up to speed about our needs. I really like that the materials used are safe for pets yet kills the pests! Thanks Moxie! read more

one of their sales punks trespassed though a closed courtyard gate trying to sell me their junk, claiming that the neighborhood was full of Scorpions and Ants (haven't seen either) and needed to be treated right away. I told him that I already had a company and of course he says they weren't any good and they only do this that and the other. Obviously he's never seen the other company doing my yard. Was real close to getting physical with this guy read more

I would like to point out that this is a review of one of their salesmen not the products they use. On a beautiful Monday morning my kids and I were doing some yard work where I live in Gilbert when an employee of Moxie Pest Control came to my home and rang the bell. I answered the door and I could see he was a salesman. He told me who he was (don't remember his name) and that he worked for Moxie. He started his spiel and I waited until he finished and told him that I don't need his help. The usual follow up questions started and I said I take care of it myself. He said do you use home depot products and I said no a friend of mine has a pest control company and he showed me what to get, where to get it and how to apply it. By now I am growing a little impatient because I have tried a few times to politely dismiss him so we can both go on about our day. He again persisted with where I get the product and what it was. I finally said very politely again that I am fine and do not need his services. He then said, "Oh, so you don't use anything" and he began to walk away. This is why I don't like to engage with salesmen, they generally don't take a polite no for and answer and keep talking as though I will magically change my mind. Because of him I will likely ignore any future visits by salesmen or very curtly say "no thank you" upon opening the door and quickly shut it again. EDIT: LOL, I am editing this because I quickly logged on to write this without reading any of the previous reviews. After posting, I read some of the reviews and quickly found out that I am a "dullard" according to one of the most recent reviews. I find that salesmen are a good indication of a companies heart and soul. I see comments that they are hanging around on porches, knocking and ringing excessively, talking to potential customers rudely. Sorry, I don't care how good the product is, if the company is teaching these tactics then they are not going to last. If they aren't teaching these tactics, then they need to grab hold of their salesforce and reteach or remind them how to treat people. If my guy had said, "hey I appreciate that, here's my card, if you need our services in the future we would be happy to help. Thank you, I hope you and your family have a great rest of your day", I would have put the card in my office drawer and maybe used him if I ever get tired of doing it myself or maybe even recomended them, but there is no chance of that because of his rude behavior and aggressive tactics. Signed, a blissfull "DULLARD" read more

The lying and misleading is the same, just a differant lie. The salesman got my wife to agree and sign a 1 month 1 time spray for or house, for a low price, until the second charge came, and the third...and so on, the tech did not even show for the second spray, when i called them they told me they didnt offer a 1 time spray and they could cancel my service with a CANCELLATION FEE 280 some dollars think i will just go to the BBB read more

Terribly disappointed in Moxie. Everyone seemed helpful, knowledgeable and easy going from the start. They said they could come by our house the next day and spray inside and out for $39, no problem. We set everything up, and I thoroughly enjoyed speaking with them. However, when they arrived at our home, the treatment was not, in fact, $39. It was $39 per month with a 12-month contract. Having someone be home to wait for them, only to not end up engaging their services, was a waste of time. Moreover, the pitch was terribly misleading, and the poor guy who actually came out to do the work had to clean up the mess his sales counterparts made. It was a poorly developed situation, and I would not recommend them to anyone due to their misleading tactics. read more

I've had Moxie servicing my property for over a year now. They do a great job of keeping my property bug free without all of the odor. My next door neighbors and I have to go inside when their bug people come because the smell is terrible with all of the harsh chemicals they use. There is no odor when Moxie comes out, and they are just as effective. Moxie seems to understand that my house, child, and dog don't need to be fumigated all of the time...just enough to keep the bugs out. The trick is to ask for John. He's the best, and I tell them not to send anyone else. It's in the computer to send John to my house every month. I've had others stop by, but they're not as professional. Last month the guy left my glue trap open and my dog stepped in it. Never had problems like that when John's around. read more

I called Moxie outside of our normal schedule to come over as we had been seeing some critter activity lately. Joel was here right on time and was very nice and polite! He took extra time to be sure I understood what he was doing, why he was doing it and how it was going to work to solve our problem. I'm very happy with Joel and the Moxie office team! read more

630pm in the middle of dinner the doorbell is rung repeatedly, and then LOUD knocking on our front door. BTW we have a SECURITY DOOR that this creep opened and was pounding on our door. (Left it unlocked when we came back from mailbox, last time for that). So this young guy with a MOXIE Shirt is standing there with a clipboard and proceeds to talk and talk. I tell him we're not interested and shut the door and he is STILL out there talking. Creepy, should have called police, thought it was someone trolling neighborhood for breaking in. (Still could have been, who knows?) If this company thinks this behavior is OK, they deserve to be out of business. read more

Yesterday (5/7/13), there was a knock at my front door in the early evening. As I answered it, there stood a man with a clipboard, ready to solicit business. I told him I do not allow solicitors and he needs to respect the sign on my gate that he walked through which said, NO SOLICITING and then I closed my door. He then knocks (bangs) on my door and YELLS through the door that he is not here to solicit ANYTHING and to please open my door. I opened up my door and stepped outside to speak with him. Right away, he goes into a sales pitch, pressuring me to buy their services. I was OUTRAGED, as he flat out lied to me and I told him to get off my property... He continued for more than 4 minutes, trying to pressure me. As I walked away from him to go back inside, he firmly told me he would be back tomorrow. This is unacceptable! read more

The creepiest technician came to my house at 8pm. He had one of those thousand yard stares and talked very weird. Reminded me of a cult leader. Would not take no for an answer and kept on and on. Kept trying to get me to divulge info to him and seemed genuinely unable to understand that I did not want his service. Very unnerving. I almost called the police. read more

Rang my doorbell unannounced (in a gated community) at 8:00 PM on a Monday night, waking up the baby and causing the dogs to go crazy. Salesman was rude and confrontational when rejected through the window. Similar stories from neighbors in my community. Suck it, Moxie Pest Control. read more

Guerilla marketing door to door. Same issue as all other complaints. Sales pitch about my neighbors etc. The contract can be cancelled in 3 days, by written letter, certified mail, per Arizona Statue: A.R.S. 44-5001, Arizona Home Solicitations Act. Take complaints to the Attorney General. This company is looking for long term contracts to lock you in. They failed in their service within 24 hrs with my contract. Their service falls short of their promises and contract. Chandler and Gilbert AZ residents, stay away. Find a company you can fire month to month. Don't let businesses like these quick services lock you in. Use: ArizonaPestPrevention.com instead. I have been told they are the best pest control company in Arizona. This came from a very reliable source to me. Apparently they are a family owned and operated business that pay attention to detail. read more

Very Professional and Prompt. Justin demonstrated awesome customer service. He made experience enjoyable!!

Started using Moxie last year. They are very courteous and knock each time prior to treating our yard. This last service was with Chris Lenard but usually it's Mike. They always ask if there's any special areas that need attention. They always spray my garage if asked and this last time even sprayed in the grooves of a new deck we built in backyard. Awesome! read more

Stuck in this service for a freakin year or a $180 cancellation fee. Been three months and zero reduction in Earwigs and Crickets. Guess Scorpions are next. Pretty sure they just spray water around the house, cause the crickets thirve on it. read more

Very courteous techs. Always polite! Clean cut. Quick, but thorough. Today I informed the tech, Justin L, I needed to update contact info. He used an iPad & updated it right there. Impressive. I have had repair men, and other contractors come in my house. Usually with something like that they would tell me to call the office myself. I never had classy service like that. Upon completion of service... I am always informed, I can call back for anything. I trust this company. I rarely have problems, so it's working read more

Thank you Chris for coming out and retreating my home. You explained why the bugs were getting in and offered solutions to help control the problem better. Moxie has been great for us in the past which is why we came back to them. read more

Today after my complaints were addressed by the owner of Moxie Pest Control, Mr Austin Clark, I feel confident that positive Sales education has been performed with their employees. Mr Clark is truly dedicated to repairing issues arrising from my complaint. Mr Clark contacted me numerous times guaranteeing me business practices will improve at Moxie, and I do take his word. His persistance in "fixing the problem" has been admirable and I appreciate all of the follow up. I'd like to recommend Moxie Pest control for services in the Arizona area, I'm sure you will find this business is an upbeat and helpful company with integrity and leadership by Mr. Clark and his staff. John J Hadden read more

Talk about pushy sales people! We had a knock on our door from Moxie Pest Control. The salesman was kind, however he was very insistent and would not leave, even after several attempts to inform him that we had no time for this and had to get ready to leave. He continued to talk and was insistent. Went that was not good enough for him, he then used scare tactics by saying the neighbor had a scorpion infestation and we most likely did as well. We have never seen a scorpion on our property, and we have a service plan with Terminix already that has been very affective. I don't know how good Moxie services are, but using car sales tactics to sell service will only create distrust and will be counter productive to their goal. We found a couple reviews on BBB that had negative sale person experiences just in the past couple months as well. read more

I've been using Moxie for almost 3 years now and they have been wonderful. They are always prompt in responding to any pest issues I have including ants, scorpions, bees, spiders, etc. The home office calls and confirms appointments and the technicians know what they are doing. They are mindful of our pool, plants, and pets. Danny and Art were just out for our quarterly service today and found a jumping spider problem in my back yard and treated it accordingly. Thank you! read more

So the other night I was outside looking for scorpions because we had found three of them in the house within a week. Did I mention that Moxie had come a week before to do their initial service? According to their website, their initial service "begins with a licensed technician providing a full inspection of your residence and property. During the inspection, the source of all problem areas will be identified, as well as potential pest harborages. Your technician will create a customized treatment plan for your specific target pests year-round, using the most effective and environmentally-conscious pest control solutions." They did not do this at all. The tech took three minutes to spray the outside of the house and then came in to spray along the walls and in the outlets. it took him another three minutes. When he was done, I commented on how fast it took to spray everything and get the outlets as well. He said he was just good at his job. So here we are a couple weeks later, having found more scorpions in our house than we had ever found before, one of which I found on the wall above my two-year-old's bed when I went in to check on him one night. My wife called Moxie yesterday to have them come back out and they said they would come out for $90. She asked if they would do the outlets again because we found scorpions in the house and they told her to take all of the outlet covers off before they got to the house and they would. When she said that last guy did it, he said that it is their policy to have the customer remove them and that they do not do that at all. Obviously the first tech lied to us. She still made an appointment for them to come back out. Back to the original story. I saw three of my neighbors outside with black lights as well. We all ended up talking and we all had Moxie "treat" our homes the same day. They all had found many scorpions in their homes. One of them had never had a scorpion problem ever, and he had at least 15 that he had found. I called Moxie today to discuss our issues as they seemed to have walked all over my wife yesterday and told her that if we wanted to cancel our service, it would be $300. After listening to Ben tell me multiple times that their initial service flushes the pests out and then their follow-up service kills them, I knew they were doing it wrong. Exterminators are supposed to exterminate pests, not flush them out...into my home. I told him that everyone else kills the bugs in the first visit and that we were told they would do the same. After going back and forth for a while I caught him in a lie. He said that they also spray a killing agent on the first visit. I told him that I wanted to terminate our contract with no termination fee. He said he couldn't do it. I informed him that they were in breach of their own contract and that I was not required to pay the fee. Ultimately, he said he would waive the fee if we weren't satisfied with the service after the follow-up treatment today, but that we would owe $150 for the treatment. I told him that if their treatment didn't do what they say it will, I wouldn't pay them a dime. He finally agreed after talking to his branch manager (who I asked to speak with, but apparently wasn't allowed to) to waive the cost of the treatment and the termination fee if we weren't satisfied after the treatment. I made him send it to me in writing via email so that he cannot go back on that. I'll update this review once we see if their treatment actually worked. According to my neighbors who have already had their second visit, it won't work. read more

Like a lot of people on here, so far I'm mixed about this company. Their sales tactics are a little suspect (for example, at the beginning of the pitch I asked the guy for a card - his response was "I'm not a card guy". Then, after I decided to give the company a try, he reached in his pocket and gave me a card - I almost cancelled just because of that). However, I went ahead and scheduled an appointment. Danny came out today to do the first service. He was great. Very professional and explained everything he was doing and was very thorough. read more

If I didn't call you and you don't have an appointment, Please don't ring my doorbell and ask for my business.!!!! Please honor neighborhoods that have no soliciting policies!!!! read more

There tech Alonso is polite, courteous and professional. Westpark, Buckeye AZ. 2/24/15

I am a new client of Moxie, My sister has been with them for a year and is very satisfied with the company. My Tech Matt Fisher was awesome, explained everything he did and anything he found (camel spider) as well as the chemicals used. I feel the prices are very reasonable and I feel confident that they will do a great job! I spoke with Mallory in the office to set up the appointment and she was very professional and explained the service options that I could pick. So far so good! Thanks Moxie! read more

If we could give zero stars we would. We have three small kids and asked multiple times to text or call upon arrival. We were assured that the tech would do so and gave us an arrival time of 9:30. At 6:30 the tech arrived at our door banging loudly on it and waking up the entire household. We were originally going to have them spray the inside and outside of our house but due to the manor of his arrival we opted for just the outside. The guy was here for MAYBE 10 minutes and used our family hose to fill up his giant tank of poison which we were not warned would happen. The hose our kids play with. Not only did we not see any improvement of the ants they came to take care of but they charged us the same amount they originally quoted(for inside AND outside). When we tried to cancel our service they said we had to pay $260 to get out of contract. Now they are threatening to take us to collections because we refuse to pay for service that wasn't properly taken care of. DO NOT USE MOXIE. It's a scam and they absolutely do not care about your home or family! read more

I had a service done on Saturday night by the tech Gordon. He was super friendly, professional and did a great job. I already see that it's working the way the route manager Matt W explained it to be. The initial service cost was really good as well as the quarterly service prices. I am very pleased to have chosen moxie :) read more

Moxie Pest Control came out today to spray the house and yard (we have a big ant problem along with cockroaches). The technician was Austin and he was very informative, helpful, and nice! Answered every question I had and was pleasant to be around considering having to take care of the pests. He found tons of cockroaches and took time to kill them as they were scattering around from the spray (impressed! as its 110 degrees out today). The woman I spoke to on the phone (they have their office confirm everything thats going to happen) was Katie and she was very pleasent on the phone and answered any questions I had. They did come up to our door the day before offering the service with a 1 year contract. I was well aware of everything the sales rep was selling. Yes they knock on your door and give you a simple sales pitch but I must say I'm glad they arent like everyone else in this area who leaves tons of flyers all over my porch. only 4 star because the true test is how well their products keep pests away, which will take a little time to see. but as far as their customer service is VERY good. (I would know, been working retail for YEARS). read more