I just had great service from John C who explained in detail what he was going to do and asked me what our needs were. We had a scorpion side they were able to fix last year and I told him that so he told me about their new product that would continue the success we had with combatting them last year! read more

So far so good...I just read the other reviews and hope I won't be writing a follow up saying I regret my decision to sign a service agreement last week. The sales person, Brian, the office person, Jessica, and the technician who sprayed our house and property, Dom, were all courteous and professional. My concern is that the house we are in now is a rental and we'll be moving to a home we just purchased in the next month or two. Since we'll still be in this house for another month or two, and since I've seen and killed two scorpions in the last month, I wanted to spray here and then have the remainder of the service agreement carried out at our new home. I was assured we can do that so I'll update my review in August or September. June 29 update: Have collected six scorpions inside the house since Moxie sprayed on June 2. Four of them were not moving (may have been dead or near dead) and two moved slowly. I'm actually surprised I wasn't stung by one of these guys because I walked right over the first one and found the second on the end of my weights just as I was getting ready to pick it up. A close call I don't necessarily want to repeat. The two that moved slowly were I picked them up with a scorpion bug grabber (comes with glue boards so they're easy to collect and deposit in the trash), but the fact that I've collected so many in 24 hours concerns me so I've just left a phone message on Moxie's answering system asking that someone call me and let me know what to expect after the spraying...I guess I should have asked this question when the technician was here, but I don't know anything about scorpions. The technician did tell me that I'd probably see more bug activity within two weeks or so, so I guess he told me everything, but I'm just not sure if that holds true for scorpions as well. Waiting for the call back......will update after I speak to someone at Moxie. read more

June 14, 2019 - Moxie Pest Control - Homeowners BEWARE! Pushy door to door salesman walks up to my house. Looks at my RING doorbell and believes its not recording - he's misinformed since it is recording. Ignores "No Soliciting" sign. Instead of ringing doorbell, he opens up my security gate before knocking on my door. Opening the direct gate that protects my door is a head scratcher! Who opens any door on any property without consent of the owner??? Asks 20 questions after telling him we have someone. He asked who? How long? When are the owners back? None of your business Mr. selling like it's the 50s. Called HQ and spoke with a rep who says "It's within our policy and is permissible to open a gate and knock". After much banter back and forth, we demanded he leave! He did after slamming the door shut. DO NOT BUY FROM THIS DANGEROUS AND RISK TAKING COMPANY. IF THEY DO THIS BEFORE THE SALE, Imagine what they will do AFTER the sale!!! Buy at your own peril. Unprofessional, Unacceptable, risky and this is how push-in break-ins occur! You've been warned!!!! read more

I attempted to share via Moxie's website, but there is no option to reach out, with the exception of calling them and after my experience with their door to door salesperson today, I was NOT going to set myself up for more of the same. A agree with Ron K. who posted 5 days ago. I might have actually used new pest control but today was not the day. I am in a cast, hobbled to the door when the doorbell rang as I'm expecting a large delivery. I opened the door, the girl announced her name and many sentences later told me what she was here for. I politely declined and she kept talking. I again, more loudly, declined telling her I am in pain and already said no and to please leave. Then came the worst, she said "oh I'm so sorry, then I'll just take a few more minutes of your time." For the first time ever... EVER... in my life, I slammed the door in someone's face. Slammed, not just closed. I hate door to door solicitors but this was first time they ever made me angry. So, I need pest control. I will NOT use a company who does their sales like this. read more

Danny provided EXCELLENT service at my home. I am always pleased with the service I get from Moxie. Punctual service, knowledgeable, look for all possible sources to eliminate. The product never makes my animals sick and has eliminated the pests. read more

Dustin is by far the most professional technician Moxi has sent out! He was very thorough and extremely polite. Thanks Dustin!

Tyler serviced my parents house earlier this month and he did a great job. We had been spotting some scorpions in the house and haven't seen any since. Tyler was punctual and professional. I would recommend this company! read more

Just got a call back from a guy at Moxie. He was very professional. However, since my first impression is still in the back of my mind I told him I'm going to feel out some other companies before committing to any specific company. Especially those with 12 month contracts and $150 first treatment cost. Without the 12 month contract it would be $219 for the first visit so....I'll be looking around a bit first. read more

Service is fast and efficient. Danny was nice, careful and honored our requests to be careful around furniture when doing the treatment inside and outside. read more

Danny just left my house. I noticed that even though I initially only requested the outside to be done and at the last second my wife said she had seen some ants in the basement bath so, I asked Danny to please come in and what I noticed is that he immediately put booties on as not to dirty my home. I really appreciate that level of service. read more

Good service. They come consistently. They call before the appointments. Tanner was very respectful and courteous.

We have been using moxie pest control for a few years now. No complaints! The service tech Ty did an amazing job and very kind.

I have been using Moxie for almost three years now, and have nothing but good things to say about the company. They set up quarterly services after the initial treatment, and bill you after each quarterly service. They also offer free services in between the normally scheduled quarterly services in case you are seeing any pest activity. I have never had any issues with any of the technicians throughout the years. They show up when expected, are polite, and always adjust their treatment based on the activity I have seen or what I want done. I have also been pleased with the results of their services as well. I live right up against Anthem foothills, so there is no stopping bugs entirely, but since Moxie has started their service, I have seen a consistently lower presence of pests compared to the first month living here where there were lots of scorpions and noisy crickets. I think the pricing is more than fair, especially when considering the free services they offer in between quarterly services, and considering how easy it is to work with them. I have never had a bad experience when calling to schedule a service, all of the representatives are friendly and straight forward. Bottom line, the service is great and effective, the pricing is great; everything is just simple and easy with Moxie. Also, they give off a genuine vibe that they want to take care of you and value your business. read more

New customer with Moxie, but so far very happy with their services, technicians, and availability/communication to set up service appointments. My 'field expert' Dustyn did a wonderful, thorough job today! So far, so good, wayyyy better than Green Mango! read more

Moxie does a great job of communicating when they will perform the service and they are always prompt and polite. Cody was efficient and thorough. read more

Danny was thorough in providing the service. He also suggested some tips and added extra protection around the house and kitchen area.

I was a loyal customer for more than 8 years and this is officially my first Yelp review. I remained loyal even after they showed up to my house with an automatically scheduled service appt that I didn't cancel on time and their service guy accidentally let my dog out and didn't stay to make sure my dog was safely back in my yard, instead he called and left me a message and told me he had to leave to his next appt. I freaked out and thankfully a neighbor found my dog and kept her until I came home. I remained with them because they were kind and they had never messed up like this before until now!! I've always made sure to have regular and consistent maintenance of my pest service because I am not a bug person! On Tuesday night after a long day I go into my restroom to get ready to call it a night and find my bathroom infested with bugs!! I've never experienced this ever in my life. I stayed up til 5:30 a.m. Wednesday and couldn't wait for them to open so I could call them and send them to my rescue. 1st call gets dropped and didn't receive a call back from it. I call a 2nd time and a different customer rep says that their system is down and can put my name down to call me back when it is up but cannot guarantee a returned phone call today. I proceeded to tell them that I could not wait and desperately needed to have someone come immediately. The customer rep said there was nothing they could do until the system was back up. I had no choice but to wait. 3rd phone call - they called me back and from my previous conversation of attempting to be as detailed as I could about what the bugs looked like (I am not expert and google is scary), the customer representative told me that it sounds like I have drain flies and can send me tips on how to get rid of them. I said, "What do you mean? I don't need tips. I need someone to come and spray and help me figure out what the heck these bugs are! Google makes it sound like I may have a sewer leak but I taped every outlet, drain, faucet, and crack I could find and when I would 15 minutes later there they were again. I couldn't figure out where they were coming from and it's driving me crazy!" The customer representative responded, "Well it sounds like a source pest and you'd have to eliminate the source, first." I replied, "Are you telling me that you will not be sending anyone to come and help me, even if it is a source infestation (which I had no idea) can't you come spray for my sanity to remain intact while I can figure out what the source is?" The customer service representative replied, "Well since you mentioned they might have wings indicates it's most likely from a source and a source pest is not covered within our contract but I will gladly send you tips via email on how to help get rid of the source." I replied, "I don't need tips! I need someone to come and help me and spray my house!!!" The customer service representative continued to make it seem that they were helping by sending me "tips". I asked again (just in case I heard wrong because of my lack of sleep) if they really didn't plan on sending someone out. They replied that this was a common practice with pest companies due to the fact that they can't guarantee their work due to the bugs ability to fly. I completely understand that there could not be a guarantee in my situation and I expressed that! But I still needed someone to come spray, help identify what bug I was dealing with and I mistakenly assumed that the company I had been loyal to for more than 8 years would support me and come to my rescue! But I was wrong. My mistake! I was so disappointed in disbelief and felt so lost. So long story short, Green Mango came to my rescue and I was so thankful! BTW, they were not drain flies. I wish my first Yelp review would've been for something positive but for sure my 2nd one will be a positive one for Green Mango!! read more

Chris came out today! Thanks for another sweep down of the old cobwebs outside and making sure I have not had any problems. Always get great service from Moxie. read more

Gordon & Jessie from Moxie treated our home today. Both were professional and informative. We recently added a new puppy & kitten to our family and they were very understanding about my concerns with chemicals & animals. The main thing that impressed me was how Gordon took the time to explain the different processes they use inside and outside of our home & why they do them. They both took their time, did not rush the service and made sure all my questions were answered. They made me feel comfortable having strangers in my home and I would recommend Moxie due to this first experience...I look forward to a long term relationship with the company. read more

We had another service and was satisfied but decided to change so will see what if any changes it makes around our house and yard. Thanks Mike/Dean for your service and professionalism to your job. read more

I have been working with Moxie for over 2 years and they have been very professional and done a good job. I know they do good work because I don't see a lot of bugs around. Before moving into my new house I had them come out and treat. They sent Dom who was very courteous, professional and knowledgeable. He explained how they do different treatments for different pests. I would highly recommend Moxie to anyone that is looking for pest control. read more

We have been with Moxie for over a year and have been very satisfied with their service.. We have John C. come out to our home whenever possible, he is the BEST technician, he is thorough, professional, friendly and always has a kind word.. In fact we will wait for an opening just so we can have John C.. We have never ever had a problem with them coming back out if need be.. and they are always here in their scheduled time frame.. I personally would recommend Moxie... read more

Field expert Dzevad came out today when I had just called for a last minute appointment yesterday. He was very friendly and knowledgeable. Hopefully no more scorpions come back read more

Today I received what sounded like a somewhat canned response from Moxie apologizing for my less then stellar experience back in 2012 and explaining how they have improved customer service. Here is a excerpt from the message I received. """1) Our outbound sales team has been cut completely. Although we went through great efforts to hire honest, hard working and professional sales representatives we found people do not like to be bothered at home period. Nearly half of our negative reviews on Yelp are similar to yours; not happy about how they were treated by one of our sales people at their home. I again apologize for your experience.""" Although other reasons are listed this is reason number one as to why people didn't have a good experience with Moxie. This at least in my case is not entirely accurate. I mentioned in my original review that I actually enjoyed conversing with their sales person. Additionally, the sales person did not create the contract, develop the training program or set the pricing. In my opinion a sales person or any staff member of any company is representative of the company culture which in turn is a direct result of how the owner wants the company to be operated. The message I received today came from a Cameron K who I assume is doing his job at his bosses request. I don't fault anyone in this company below the position of owner/operator. If the owner can't be bothered with sending his own messages or reaching out directly to dissatisfied customers then I can't be bothered to consider changing my review. Also my review is reflective of the experience I had in 2012 and I feel it would be dishonest to change my review without basing it on a new positive experience. The message also mention two things that I feel are misrepresentations if not deliberately misleading. They mention their """outbound sales team has been cut completely""", but when I looked at more recent Yelp reviews (1/5/2015) people still mention door to door sales and are still complaining about sales people making false claims. In addition they claim to not have had a negative review in nearly two years (9/27/2016). My recommendations to Moxie in order to improve customer experiences are to 1.) Drop the contract shenanigans. 2.) Offer month to month services only. 3.) Stop worrying about negative reviews on Yelp. 4.) Focus your energy on being a top quality service provider. 5.) Really focus on being excellent employer. I think the first order of business is to accept responsibility for your past actions and stop blaming staff that you are responsible for hiring and training. My review stays the same at 3 stars as it does sound like some people are satisfied and I am sure there are worse pest control companies out there for which I should reserve the 1 and 2 star ratings. read more

So far so good On time and dressed professionally we will see if bi monthly really works as advertised I will update in a few months

They never stoped coming to our house without a scheduled appointment and kept calling us, even after multiple times being told to stop. If i would rate -5/5 than i would, though i will say the service that we received was good when they weren't calling us every 5 min. read more

My family happened to be visiting us and we were talking about our pest control problems. Conner happened to pull over with the Moxie Truck on our street to look up an address, when we noticed him and his truck we went to him and asked him to come over so we can discuss our insect problems. Very professional, courteous, we signed up 3 households at that very night. 2nd visit, 3 tech's showed up and and 2 of the 3 houses done very quickly, 3rd house at another location. Very Professional and personable. Thank you. 3rd visit, a new Tech came to our home Jesse M. and Serviced our house, very professional, willing to listen to our Tick issues and he explained what we needed to do to protect our animals once he leaves. (Jesse even tried to help me catch my cat, but cats can jump higher and faster than we can.) (Thanks Jesse, for trying, he's home and doing well). We will recommend this Company, and Jesse. Thank You Again. read more

I 100% regret hiring these guys. They used chemicals that killed 80% of my plants in the back yard, and then tried to blame me for what happened. I even had 2 nursery specialists look at my yard and tell me it was clearly a chemical burn. They are unprofessional, pushy, and not very knowledgable. I wish I could give zero stars but that is not an option. read more

Reading all the 5 star reviews talk alot about how nice and professional the staff at Moxie is. I agree, when I call, very pleasant person, listens well, and will set up to have tech come back out (as long as it has been 2 weeks) What I'm not hearing is that the pest issues are being dealt with, and must assume that of you are having to talk to them to enjoy there kind and professional staff, that no, you are having pest issues. What I would like is to not EVER call them, and not have the spider, roach, cricket, scorpion, silverfish and so on issues I now have. Didn't have pest issue using Bulwark. Got talked into a different approach of pest control. The money saved by them not coming every month I have more than spent at the bug and weed mark (YES THERE IS SUCH A PLACE HERE IN AZ) to help control pest. Tired of HAVING to call back to get additional treatment. Their system does not work here in Mesa Az. Sitting on my porch right now with crickets, roaches, spiders everywhere (thought they removed spider webs during visit) if they did this month, then treatment not work as I have at least a dozen webs around me now. Will be canceling this week as I have met my contract commitment Beware of Moxie, doesn't work, read more

I have been using this service for about 6 months now. I called around and checked out different pest control companies. Moxie, by far were the best. They still are. Every contact made from them or to them is stellar customer service. Every single phone conversation I've had has been excellent. They are truly caring. They listen to your needs and concerns. Everyone is very professional and happy! I've never talked to anyone that was grumpy or rude. Other pest control companies I called seemed less than thrilled to be talking to me about my needs about pest control and seemed to care less if they got my business or not. This is just hitting the customer service and phone contact. They make notes on everything I say and keep all records. I get treated like an appreciated customer and they treat me as good as a friend might. In my book, this is very important. On to the techs. The techs have also always been very professional. They go over all my concerns that I addressed over the phone. They tell me everything that they will be doing. They are very friendly and nice as well. They introduce themselves when they come to your house and just in general always nice. Again, important to me. read more

Following up... So the manager or so he says at Moxie emailed me wanting to discuss the matter after my post on here. I responded that I would discuss the matter over email and not to be berated over the phone as previous conversations. So instead of attempting to discuss the matter, he just resent his email. I stated AGAIN that I was not interested in getting beratted over the phone so over the course of me requesting to resolve via email the "Manager" sent three emails with just the buisness name and address then a final email stating that they have exhausted all efforts to resolve and they are sending me to collections... I still have the emails... That is how they handle their disputes... read more

Moxie is great! They work with your schedule and that is what is most inviting! Other than the disappearance of all of the creepy critters. Our Pest Technician Jesse Moraga came on a Saturday morning where we double booked ourselves and he was very insightful explaining what he was looking for and how impressed he was with the looks of the outside. We rushed him and he stayed positive and got the job done! Way to go! read more

I had heard good things about Moxie and I called to make an appointment. I was happy they could fit me in the next day--and they were running an initial visit special . Randy arrived right on time.. He was polite and clean-cut and I felt safe having him in my home. I showed him areas I was concerned about and he was diligent in looking for others. I was impressed. I signed up for a year long service! read more

company is relentless, three different salesman can to my door within 12 hours on the same day yesterday. Knocked on my door at 8 pm and finally had to slam the door on them. The only problem I have with Pest is them being a PEST read more

All these people are complaining about the Sales people that are doing what they were hired to do. SELL! I am an actual MOXIE customer who is thus far very satisfied. Yes, I signed up for a year contract. I knew what I was getting into because the sales person who came to my door explained everything to me and answered my questions. It has been about 2-3 months now and still satisfied. Today, in fact, Dean came over to do a follow-up and he was extremely professional. He made sure he covered any problem areas that I was having and he was very friendly. I bought MOXIE for several reasons; I did notice an increase in insect and bug issues in my yard and around the neighborhood. I didn't feel like spending the time to spray myself, thus I paid for the convenience of having someone do it for me. Finally, the sales guy that came to my door was professional, friendly, and not overly pushy. Three other companies came to my door in the following weeks and I had no problem turning them away telling them I had purchased MOXIE. I wish I could remember my sales guys name because I would want to give him some props as well. read more

Spoke with Leon who rang the bell to discuss services. He was pleasant and informative. Appreciated his clear and non pressured approach. Still deciding if we will invest in the service but if so will contact Moxie for sure read more

Overall we are very happy with Moxie and every technician (Michael, Dean, Matt, and Dominique) who has treated our property. We signed with Moxie earlier in the year when we were no longer under contract with our previous pest control. I waited to post a review because I wanted to be sure that they were consistent. I didn't want to post a good review and find a few months later that they were unresponsive or feel like they were only just looking for that contract. The salesguy who was very nice, told us that white powder that other places put around your house is tacky looking - which we agree (and he claimed Moxie doesn't do that) but hey if that is what has to be done then fine. That wasn't the giant selling point that sold us - but the fact that they do use the powder in entry ways was a little disappointing (the only reason I didn't give them 5 stars) but not a big deal. Overall, we have been very happy thus far and every technician who has been out has informed us of what they would treat, asked if we have any issues or anything else they can do and were all very professional and polite. read more

John C. did a great job when he came out for the quarterly service. He made sure there weren't any new issues and was very thorough..

Sam, came by today and did my yard, this company does a great job, they always make sure that my dogs are inside before they start, which I appreciate. read more

The service technician (Dean) was very helpful in spraying the inside and outside of my home and looking for spiders, insects, and scorpions to let me know about potential problem areas. Satisfied with the service. I am glad to know that even if I have problems between now and my next service, they will come out at no cost. read more