I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

I agree that Parkside does excellent work. However, I took cleaning in this week and was advised…read morethat i had to pay for my cleaning up front. I have been patronizing this cleaners for six years and had never missed picking up my clothing. I paid and questioned why I had to pay up front. Unfortunately, this practice makes me feel devalued so I will not be returning. Korean business have enjoyed tremendous support within urban communities. I believe they should punish bad actors and not everyone who patronize their business; if in fact that is what they are doing!

I happened upon Parkside Cleaners as they had the best reviews and ratings on Yelp far and above…read morethe other cleaners in the city/county boundaries I'd set for my search. Walking in, everything was clean and wide open. The racks of clean clothes fill the space behind the service desk. They're neatly arranged and sorted; it looks more like a department store of sorts than cleaners. They're neatly arranged have a small area partitioned off which appears to be a dressing room near a sign that states they offer alterations. The two women, sisters, who work the counter are both extremely friendly and pleasant. My first visit was dropping off a navy wool pea coat that I'd actually never had cleaned, but after spilling a large coffee on myself one day, it was pretty much forced. I've had two white dogs the whole time I've owned this coat, so let's just say it showed . When I picked it up, not only had they gotten all the coffee stains out, it looked better than brand new !!! I'll admit that I was worried about the paying upfront when I dropped off, but it was completely worth every penny!!! I'll be bringing more cleaning here very soon!

Great quick laundry that does dry cleaning and starch…read more They will even express your stuff for only a dollar extra.

The place was clean. The parking was good. The time for competition was reasonable. Actually really…read morequick. Dottie was very kind. Would recommend. Will return.